Jay and team went out of their way to make sure I got what I needed. I had it delivered and they…read morewere great also. Now I'm sending my daughter there for a dryer. Thanks Jay

Absolutely, the best place to buy an appliance Haven't told…read moremany friends about it they agree with me great owners

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

We purchased nearly an entire home's worth of kitchen appliances and bathroom fixtures from…read moreFerguson during a full remodel several years ago. At the time, the purchase was substantial and we received excellent service from Rick Ritt and had recommended him. Sadly, we were unable to work with Rick on this most recent visit. We returned to the showroom for another project and were honestly shocked by the experience. Multiple employees were sitting at their desks without any customers, scrolling on their phones--one clearly on Facebook--yet we were told we could not be helped because we didn't have an appointment and would need to come back the next day. In a retail showroom. While staff were visibly doing nothing. This level of arrogance and indifference toward customers is astounding. We made an appointment and returned the next day. Made our purchase. The service didn't improve after the sale either. One of the faucets we purchased from Ferguson--around $500--turned out to be defective when our plumber installed it. Because of the timeline of the remodel, it had been about 90 days since the order. I reached out to Ferguson for help with the return or replacement and was completely ghosted after they said "we will reach out to manufacturer to see if there is anything that can be done'. No follow-up, no assistance, no accountability. If you read the other reviews online, this seems to be a pattern. Ferguson appears very eager to sell expensive products but far less interested in standing behind them when they sell a defective product. Ironically, you'll often get better customer service from Amazon and a chatbot - or even at Burger King -than you will from the people working in this showroom. I'm aware that Ferguson has acquired build.com and has consolidated the industry, but please understand consumers still have options. Our time is valuable and we had selected Ferguson for what we thought would be ease of order and attentive service with no regard for price whatsoever. We thought by paying more we would receive elite service. We were wrong. Bottom line: I wouldn't hire these people to pick up cigarette butts at my carnival

We had been planning our kitchen remodel for quite some time when we visited FERGUSON on Miles for…read morethe first time, yesterday. I was looking forward to it! The showroom is filled with impressive displays but that's about it. We walked every square inch and NOT ONE employee acknowledged us. NOT ONE. I spent more than a little while checking on the spec's and prices of the few things with such info available and I was genuinely shocked by the mark-ups I found. For example, I recognized a mid-level, single vanity, simply framed mirror that was nearly $1,000......This brand tops out at $600, if that, on such a small mirror. Additionally, most, if not every, kitchen display included a sagging shelf here or a badly mitered corner there. I have never experienced this anywhere else. It felt like a showroom for flippers. While indeed a beautiful, dreamy showroom, I found little in substance, or real-world value.

Love this place!!! It's been years since I visited an Ollies. We had gone in just to kill time as…read morewe waited for another store to open. Quickly I found some really nice books for the kids. Many of the books have music, drawing pads, etc. They have books of every type, fiction, non-fiction, cookbooks, novels, history and so much more. The sale on K-Cups are really good. I couldn't believe how they have Keto, Organics, Atkins to name a few. I was shocked that they had bags of BLACK WALNUTS you know how expensive and rare these are to get. The bags are 1-1/2 cups for under $2.99. The have light popcorn and buttered 3-pack for .99 cents. Sofa pillows, rugs, wall art / decor, frames, lamps, curtains for your home. I only got through 2/3 of the store and I decided it was time for me to go as I had many items in my cart. I did sneak a peak at the other side o did not visit and I did see some outdoorsy clothes, like Mossy Oak. Although I know I picked up some really cool clothes, books, snacks and such I felt that I really racked up a big bill, to my surprise when the cashier told me what the total was it was way less than expected. Score!!! If you like the store and you are visiting for the first time sign up for Ollies Army card. It's just a card that you can use in each of your visits that accumulates points for future discounts. Just remember to complete the sign up on your phone or computer. They gave me a 15 percent discount on next visit. That's a great discount on there already low prices.

I visit OLLIES in OAKWOOD every 6 months to stock up…read more Today I got over $200 of merchandise for only $74 ! They have several aisles of food products I found lots of healthy stuff Including giant tin of premium coffee for only six bucks My only complaint I boycott products from China due to safety and quality OLLIES has a ton so I Always read labels The store is a giant warehouse Including haed to fund items and... 100s of books Luvvv it!

When one of my appliances need help, I call Mark!!! He's wonderful. He has fixed my stove and my…read moredryer.

Mark replaced the suspension rods in my Samsung washer and now it works perfectly! He was…read moreprofessional, friendly, and didn't leave any mess behind. His price was very reasonable, too. I highly recommend him!

We had custom and standard entry and storm doors installed on two occasions throughout the years:…read moregreat advice and job well done. This year (2019), we ordered three appliances from the website on Black Friday and were promised a delivery of December 15th from 8 a.m. to 8 p.m. We called in the morning to verify when the delivery might take place and received no conclusive answer except for a few helpful tips and answers to technical questions. We called the appliance delivery department again in the evening since no phone call had been made to let us know about a delivery time. We then discovered our items had not even been shipped to the store as of yet. We mobilized the whole day for a delivery that never occurred and had no prospective date for delivery. In addition, we had disconnected appliances beforehand. If we had not called, we would have never known that the delivery would not take place as planned. We had scheduled a pick up to donate one of our appliances which now needs to be cancelled--once again more time lost. I cancelled this order and will never use Lowe's again for appliances. No more lies and/or no more dropping the ball-- whatever you might want to call it.

Ordered a door on the website and clicked on installation. Got an email saying they would contact…read moreme. A week goes by no contact. Door arrives so I call them. They set up a date and when they call to confirm say no they won't be coming because their job is to measure and sell me the door. Sent me to different number the same thing happened twice. Last time guy got smart with me and said I could buy as many doors as I want but if the didn't come out and sell me the door they would not install it. They wouldn't just come and measure and give me a quote on installation. Will return the door and go with someone who knows what there doing. The website never said you had to let them come and measure and sell you the door, just had a button to click on for installation

Who doesn't like their Dyson? And who doesn't feel like a great tragedy has taken place when their…read moreDyson isn't working properly? I took my trustee vacuum to this service center and I feel the need to write this review because my experience with exceptional! The gentleman at the service center was kind made me have a seat while they fixed my vacuum. After that, they offered me tips on how to keep my vacuum running smoothly. I cannot recommend Dyson and the service center enough.! just amazing customer service!

Great service! Took my older Dyson stick vacuum in because the battery wouldn't charge. The…read morebattery and filters replaced while I waited. Super nice! Answered all my questions and gave me helpful tips. Thank you, Brett!

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

Professional Team with Attention to Detail I have been using…read moreC.D. Michael's for several years. The four words I would use are Communication, Timeliness, Quality and Professionalism! I highly recommend C.D. Michael's I will be using them for all my upcoming projects

I recommend CD Michael's to all of my clients when it comes to custom closets and shower doors and…read moresurrounds. Great customer service always on time and professional.

They are Def nice people and do good work. The warranty I got was also nice. But so far so good got…read moredryer blower fan fixed didn't. Have to buy new dryer so I'm happy.. Thanks again Tdp I'll Def hit you guys up again if I'm in need of an appliance repair. Also forgot to say weren't really expensive either actually good price I thought

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you