stopped in to purchase a colts jersey during the Monday night game. easy peasy. Very helpful staff…read more Had to return to return as the correct size was not in stock. the staff could not have been more helpful. The only downside was that stock was low and many items (jewelry & yard flags) are not sold in this shop so will have to shop online.

Good selection, but the prices are high. Same merchandise can be found online from various…read morewebsites for much better prices. Skip the store shop online instead.

Biiiggg fan of The Shop and have been for years. They're usually a stop if I need Indiana merch to…read morehaul back with me to AZ- I love all of their designs (especially anything not in black/gold colors) and they offer more than your standard screen print on a cheap cotton Gildan tee (used to work in merchandise dev). For many years the colors, designs were not "official team" apparel which kept prices fairly low. Now that they've gotten into licensed team apparel, I've noticed some prices have gone up.. but it's the price of business. ¯\_(ツ)_/¯ At any moment you'll see IU, Xurdue, Butler, Colts, Pacers and Indy 500 brands all over the store and online, with occasional touches into OSU, ISU (#LarryLegend), and retro brand fandom. The only less Hoosier Hopsitality thing about them is their staff - the guy working when I most recently stopped in did not appear approachable nor care to talk... but hello-- that is part of your job. The hipster Broad Ripple "I could care less" vibe he gave off left a sour taste in my mouth.

Stopped here during a trip to Indianapolis for the Taylor Swift Eras Tour. We heard from someone…read morethey were carrying some TS merch and we decided to check it out and so glad we did. They had 2-3 shirts that were Taylor themed and a cute sticker. The prices were affordable and I paid $24 for a shirt and $3 for a sticker. I wish they had a larger selection of designs on different types of shirts. For example, the design I really wanted was only available on a very think cotton shirt and I would have preferred a lighter and softer material.

I called ahead and provided the style number and they held the item for me to pickup…read more I also ordered another hat they didn't have in stock and that will be shipped to me at no charge since I ordered it in the store. The young man at the counter was very nice and helpful. The store is packed with goodies from Indiana, Ohio, Michigan and Kentucky. A little pricey but a onestopshop for fanatics

The staff was all very helpful! Great selections of…read moremerchandise! I would recommend it to anyone!

The Pacers Team Store inside Gainbridge Fieldhouse is THE place to get your team shirts. I'd been…read morelooking for a Fever shirt and the best selection is right here. They even have a few sale items, but in general, expect to pay through the nose. Team Jerseys were running $130 each while sale sweatshirts were $40! The store was packed shoulder to shoulder with fans just prior to the game. There was a line that moved quickly just to get into the store. The store is narrow with several levels (but there is an elevator). Despite the crowd, people seemed cheerful. Team murals and other art give the store some added excitement. Checkout was fairly quick. They have an online shop and you can sign-up to receive discounts and other promotions.

Kind staff when you enter and nice big two level store. But had to double check my receipt bc the…read morecashier didn't give me the 30% discount that was posted. 3 items over $20 and receipt clearly said 0 discounts but she claimed her scanner gun automatically deducted it until a more seasoned staff member checked it out. Hmm.

Great selection of shoes and clothes. Not as much as I would've liked since I personally know Nike…read morehas so much to offer in clothing and non clothing items. The store is a little pricey but it is Nike. I think it would be nice if the employees dressed in a way where you can tell who works there and who doesn't. There was a gentleman dressed in Nike apparel and I wondered why he didn't help me when I walked in then there was another person that had on clothes that didn't look as professional. I walked up to the gentleman and he let me know he didn't work there and that the other guy did. After he walked off we both joked how it's hard to tell who worked there since he didn't have on a name tag or anything... but all in all it is a nice store.

The staff was very friendly and greeted us upon our entry into the store. I was a bit disappointed…read morethat the selection of shoes was so small. They do also sell apparel and accessories here. My husband purchased a pair of Nike Vomero Plus sneakers with a super cushiony/bouncy insole. He's hoping that they'll be comfortable to work in, as he is on his feet a lot. They were $180, but he was able to find a discount code for 15% off an in-store purchase. We love a deal!

My husband purchased a striped polo for me while on vacation at an AE Outlet Store in Lebanon, TN…read moreon June 28th, 2018. I loved the shirt and had worn it twice. However, on July 16th (only 18 days after the shirt was purchased), I went to put it on and when I tried to put it over my head and stick my arm in it, it split right across the middle of the polo shirt. I couldn't believe it! I'd seen shirts split after several years when they were worn, but after less than 3 weeks?! Luckily, I'd saved the receipt and so we went to the Circle Center AE store closest to our house, confident we would be able to exchange it. We explained the situation to the clerk who then called the assistant manager. However, the assistant store manager was instantly skeptical, proclaiming that he's got polos and he'd "never seen them do that before." He told us there was nothing they could do. They weren't willing to allow us to exchange it or even get store credit (even though I had the receipt!). We pressed for his reasoning, he said that on the back of the receipt it says "If there appears to be fraud or abuse, we may not accept your return." He accused us of fraud! We then asked for his first name as his name badge was not visible and then demanded to speak with the store manager. However, he outright refused to get him on the phone and let us speak to him! Furthermore, he refused to even tell us the managers name or provide us with his contact information. When we were adamant that we wanted to speak to his boss, he told us he wouldn't do so, that he felt threatened (with a smirk on his face), and ordered us to leave the store immediately or he would call security. He then proceeded to walk to the phone and begin to call for security. We grabbed the shirt and the receipt, and we stepped outside of the store. While I was shaking because I was so outraged, I decided to call the other AE store in town up at Castleton Mall. I calmly explained the situation with the shirt again, and this time they profusely apologized that it had torn after only 2 1/2 weeks and assured me that I could do an exchange. I drove all the way up there, and while I was unable to do an even exchange as they did not have the same shirt in stock, I was able to exchange it for a different shirt. They even offered to credit my rewards card since my husband didn't have it with him when he made the original purchase. I just can't be more surprised by how my experience differed between the two AE stores in town. At one, I was treated with courtesy and received an apology and the opportunity to exchange a clearly defective product. At another, I was embarrassingly accused of fraud/abuse, threatened, and had security called on me. Not only that, but the individuals involved refused to even identify themselves OR their superiors by name. It is unacceptable that a store would not stand by the quality of their product and accept a return for a defective shirt when presented with a valid receipt. I've never been so mistreated in a store before in my entire life (by the assistant manager no less!) than I was at this AE store. Unfortunately, after my experience at this store, American Eagle lost a loyal customer. While I was glad that another store was willing to exchange this shirt, I ended up having to drive all the way across town to do so. In addition, I was incredibly embarrassed and have never been threatened like this before. That a store like AE would promote such a condescending and threatening individual to a store manager position is evidence that there is a culture problem with brand. An individual expressing such blatant disregard for a customer should never be in a customer facing role, let alone get promoted into a management role. I have spent hundreds, if not thousands of dollars at American Eagle. By far, the majority of my clothes have come from AE. In fact, I currently have the following items in my closet: 19 tshirts, 16 polos, 5 pairs of jeans, 4 pairs of shorts, 4 long-sleeved shirts, 3 belts, 2 pairs of khakis, and 2 sweaters that were purchased from AE (that's 55 items in total!). However, as they inevitably get older and need replacing, I will be replacing each item with a purchase from one of AE's competitors. After what I experienced today, I will never purchase another item from this store again.

I didn't end up getting anything but the girl working was amazing! Had a friendly greeting and told…read moreus about deals. Then came into the fitting room asking if we needed anything else. She was great! Well done girl-I might just be back for her service haha

I had a great visit to Athletic Annex today. I recently…read morestarted running more, and some people recommended me this place to find a pair of shoes that fit me best. I've never been a serious runner, and I always bought shoes online or just randomly in stores without thinking of the features. Here, Gary helped me by first scanning my feet. He explained the result and brought three pairs of shoes they he recommended based on the scan. I tried them all and ended up getting one of them. I never knew how important it was to do a shoe fitting until now. Now that I ran in them, I'm so granted I went here and asked for help. It felt so much better. No matter what level you are on with running, I suggest you your perfectly fitted shoes here.

AA has always had great service, but I was particularly grateful and impressed with my most recent…read morevisit. During quarantine times, I've been mostly sticking to businesses that offer curbside pick ups. I called Athletic Annex--on Thanksgiving weekend no less--and they were happy to answer my questions, take my order over the phone, and run it out to my car--with a giftcard payment even!! My order was correct, bagged up beautifully, and delivered to my car by a friendly, masked associate. And I was even able to take advantage of the Black Friday giftcard-with-purchase promo. Thank you, Athletic Annex for being a great local small business, and for keeping up the amazing customer service during these crazy times!

This is my favorite of favorites for running shoes and apparel…read more - rewards program gets me $15 off most of my shoes purchases - they recycle my old shoes no matter what the shape - the are patient finding my perfect fit - the clothes are great quality - service is always friendly - the selection is great. If they don't habit in stock, they will order it Need running supplies? Come here!

I ordered a shoe online, Athletic Annex cancelled my order stating I asked for it to be cancelled…read more False. I sent them an email, they tried to gaslight me saying they sold out of the product and they tried to purchase the shoe online direct from Nike for me but it was sold out. I can prove they aren't telling the truth. I recommended Athletic Annex to friends who purchased the same shoe after me online and had their orders filled.