Love the people who run this place. Insanely helpful, genuine, and nice! I'm always surprised how…read morereasonable the prices are and they seem to have items other places don't carry.

Visited the store for one thing. I was greeted before I entered the store (right at opening). I…read moredescribed the item to the gentleman, he found it & the size for me & I was out the door. Top notch service!

I really love this location. It is always so clean, organized and I always get excellent service…read morefrom staff. Staff here are always so courteous and helpful. Although products tend to be pricey, it is often great quality. This is the ideal place for a wide selection of outdoor and hiking products.

This store is the closest location to me of high end outdoor gear I have found. I checked online…read moreto make sure they would have what I needed before making the trip from the Meridian and 91st street area where I was attending a doctor's office for the day and had a chance to shop while on my lunch break. I was looking for Merrell hiking shoes to replace the Vasque shoes I have been wearing for the last ten years. I have been wearing high end hiking shoes as everyday footwear since I discovered mountain trail hiking in Tucson back in 2002. Their online web site said they had a pair normally retailing for $120 on sale for $80 but it must have been online only since I could not find it in the store. This store did not carry Vasque but I had previously owned a pair of Merrell shoes and knew they were good quality and would last a long time. They offered two choices which were waterproof and not waterproof. I chose the waterproof although I liked the color of the non-waterproof better. The pair I chose were basically brown and I was hoping to get a different color since I had been wearing brown for so long. They offered two other colors, an olive green and a lighter color online but they did not appeal to me. I was hoping for a dark gray or something to match black and jeans better. Service was only so-so. Another customer and I waited in the shoe department for someone to wait on us while other employees looked at us but didn't assist us. It's not like we can help ourselves. Someone has to go in the back and grab a box and bring it out for us to try on. Eventually someone came to help me but the other customer gave up and left. Checking out was equally frustrating. Two cashiers both stuck with customers for a long time, one bickering over a return and not getting a full credit. This is where other stores have a separate counter for these issues so customers who want to simply pay and go can do so without a long wait and no one getting checked out. Standing in line or waiting to be helped while multiple other employees seem to be available to help is frustrating.

Dick's has a monopoly on track cleats, apparently. It's the only place I could find around Indy…read morethat actually sells them in person. Cleats are the kind of shoes you need to try on in person, because you don't want to eff around with running shoes. So if you're looking for cleats, they got a lotta them here! Lots of colors to choose from, and they range from $60 to $180. Guess which ones my kid gravitated to? We tried some on, which was easy to do because there were many people around to help us. But if you visit and you can't find someone, this Dick's has a kiosk in the shoe section where you can request shoes to try on, and someone will hypothetically materialize from somewhere and bring them to you. I like this Dick's in Castleton because it tends to have more product in stock than the one in Carmel. But I also like Dick's in general (that's what she said) because it was one of the stores I could convince my kids to visit with me when they were younger. We would ride the escalator up and down, and sit in the canoes, and climb into the tents, and see who could punch the punching bag the hardest. Who knew that Dick's could be entertaining as well as a place to find sporting goods? Good times. Now, my kids come with me to Dick's to try to convince me to drop $200 on shoes they're going to wear for four weeks. Take me back to the canoe!

This Dick's is under rated. I come frequently. The store is huge and packed with quality…read moremerchandise and name brands. The staff is friendly. Today, I asked for help finding the Crocs and a clerk stopped what he was doing and walked me over to the racks. On my previous visit, I was looking for running gloves and a manager went in the back to find some for me because they were off season. I am always happy to find brick and mortar options that I can examine, compare and try on, before purchasing. As I left today, a check thanked me for visiting. The store is clean. There is plenty of parking and the only negative I can think of to say is that the parking lot has multiple potholes. As I read the negative reviews, I am baffled.

I had a great visit to Athletic Annex today. I recently…read morestarted running more, and some people recommended me this place to find a pair of shoes that fit me best. I've never been a serious runner, and I always bought shoes online or just randomly in stores without thinking of the features. Here, Gary helped me by first scanning my feet. He explained the result and brought three pairs of shoes they he recommended based on the scan. I tried them all and ended up getting one of them. I never knew how important it was to do a shoe fitting until now. Now that I ran in them, I'm so granted I went here and asked for help. It felt so much better. No matter what level you are on with running, I suggest you your perfectly fitted shoes here.

AA has always had great service, but I was particularly grateful and impressed with my most recent…read morevisit. During quarantine times, I've been mostly sticking to businesses that offer curbside pick ups. I called Athletic Annex--on Thanksgiving weekend no less--and they were happy to answer my questions, take my order over the phone, and run it out to my car--with a giftcard payment even!! My order was correct, bagged up beautifully, and delivered to my car by a friendly, masked associate. And I was even able to take advantage of the Black Friday giftcard-with-purchase promo. Thank you, Athletic Annex for being a great local small business, and for keeping up the amazing customer service during these crazy times!

I would give this place half a star if I could. Way too crowded, not enough employees, music way…read moretoo loud. Have to stand in lines to get ingnored or walked in front of. I can take my $200.00 for my son's basketball shoes and go anywhere else, they just happened to have his size in the specific shoe we were looking for. Still, EVERYONE was rude to us. Did I mention they were RUDE? And very crowded?

In the mist of driving to Rhode Island from cali for work, I stopped by indy and checked out the…read moreCastleton mall. While I was there, I noticed that majority of the shoe stores had on display two adidas shoes that one simply cannot see in cali-the thriple white ultra boost, and the NMD's. Thinking to myself that the only size in stock were giant size-which is normal for the shoes-I was a bit pessimistic. However when asked to check the size in stock (8 and 8.5), I know... I have girly foot size, I was suprised that they had them! So, in effort to stock up on some hyped up shoes, I purchased three triple white ultra boosts (me, my wife, and sis in law) and one white nmd. All in all, champs, carried the shoes that other stores in the same mall did not carry. Likewise, the staff working at champs were easy to deal with and did not pressure me to quickly purchase my shoes. Thanks Champs!

I was invited for a private shopping party and a sound bath. This was my first time to Athleta and…read moreto a sound bath. I absolutely loved everything about this experience!!! The store manager Donna is such a delight to talk with and shop with. I really enjoy how nice the staff is and how helpful they are. After having purchased a bra there and wearing it I can say they offer great quality clothes for women. Can't say enough great things about this store!

Bad online experience. Ordered an item for an anniversary two months ahead of time. Item then…read moreshowed on back order after it was ordered but would still get here on time for the anniversary but then was delayed until a week or two after the anniversary. That week later came and now it is saying it will be delayed another two months. Just terribly unreliable. First and last time ordering from Athleta.

The staff are always welcoming and friendly. I'm a bald guy so I go through a lot of hats... trying…read moreto not burn my head good selection of hats.

This mall has two Lids stores. Each store is a little more different than the other. One Lids store…read morehas a Clearance section while the other one doesn't. One is more cleaner than the other too but they offer the same exact stuff at each one and neither of them have Minnesota Twins hats. Both stores also didn't have many customers either. Overall, I did see the store as a bit overpriced but your clearance section was the only thing worth of value.

I was hungry for something healthy and sweet, so I popped into this Fruit Locker, but there was no…read morefruit! This is a small shoe store with lots of sneakers. They don't have a big selection, and I couldn't find any shoes I like to wear to the gym. The prices are a bit expensive, but all athletic apparel is. The employee that helped me was nice, much like your Uncle was nice last night.

I'm torn in this review, as the staff was great and assisted me in returning the two other pair of…read moreAir Jordans I bought online (in hopes they'd arrive for Christmas), before finding what I needed at the Foot Locker Cherry Tree Plaza. While I appreciate free returns, my account has yet to be credited, despite the UPS confirmation receipt. I wish the staff would have explained the delay. I contacted Customer Service today and was told that it would take about a week for them to get to them, as they were currently working on 12/31 returns. Had I known it would take this long, and I wouldn't get an instant credit to my account, I most likely would not have made multiple purchases. Live and learn. In the meantime, I'm out over $200. Boo :(

Great selection of shoes and clothes. Not as much as I would've liked since I personally know Nike…read morehas so much to offer in clothing and non clothing items. The store is a little pricey but it is Nike. I think it would be nice if the employees dressed in a way where you can tell who works there and who doesn't. There was a gentleman dressed in Nike apparel and I wondered why he didn't help me when I walked in then there was another person that had on clothes that didn't look as professional. I walked up to the gentleman and he let me know he didn't work there and that the other guy did. After he walked off we both joked how it's hard to tell who worked there since he didn't have on a name tag or anything... but all in all it is a nice store.

The staff was very friendly and greeted us upon our entry into the store. I was a bit disappointed…read morethat the selection of shoes was so small. They do also sell apparel and accessories here. My husband purchased a pair of Nike Vomero Plus sneakers with a super cushiony/bouncy insole. He's hoping that they'll be comfortable to work in, as he is on his feet a lot. They were $180, but he was able to find a discount code for 15% off an in-store purchase. We love a deal!

I've been buying my shoes here for about five years now and always had a great experience. But a…read moresituation that started in December 2017 really defined their customer service. I usually budget less than $100 for my running shoes, but in mid-December when I needed new shoes, I went all out and spent $200 on a pair of Nike shoes. I liked them at first, but after a few runs on the treadmill, they were killing my feet. I couldn't deal with it anymore and took them back after two weeks. The staff was nice enough to swap them out for new shoes of equal value, and even gave me some recommendations. I took home the Adidas Ultra Boost. They were great at first, but after two months, the outside shoelace cage on the left shoe broke. I re-arranged the lace and made it work, but then two weeks later, the cage on the other shoe broke too. I was livid - when I pay $200 for a pair of shoes, I expect them to last at least a year, and we weren't even at 90 days yet. I had already made one return swap, and the receipt said no returns after thirty days, so I assumed that I was out of luck, especially as used as they were because I run every day. But I figured that I had nothing to lose by asking. I called the store and asked for a manager, and then Derrick came to the phone. I told him the whole story, and he asked me to bring the shoes to the store so he could take a look. I was there an hour later, and bless his heart, he swapped them out for a brand new pair of shoes. I ran in them last night and they were great! Thank you to Derrick and the staff!

If I can give a zero, I will. They would not accept a return on a pair of shoes I never once wore…read moreoutside. Took them home to try them on and it was an awful fit. Tried to return them and they said no. Just a horrible customer service experience all around. From the moment I purchased them a week ago to just now trying to return them. I'm would rather drop them off at Goodwill then try to claim my 70 bucks. Horrible. Horrible. Horrible. That place is a train wreck. Problem is, no one cares. All the best!