Read til the end. Richard ran our project and did a great job. Very well done. He's trustworthy and thorough. Our contractor was very impressed by Richard and his team. I wish I could give EcoTreck a great review, but our experience ended with 12k of unexpected billing at the end of the project. Their sales person told us multiple times that we would never see that estimate go up. Though I will point out that it does say in the estimate that it could change. They also took down the containments before we could get a clear post remediation test. The only test we had done before the containments were taken down showed Stachybotrys still in the air. They said the inspectors only said they needed to clean not retest. So EcoTreck came back and cleaned and took down containments same day, but said we could keep them up for $40 a pole. Also, and maybe the most egregious one, they would not take responsibility for their systems being hacked at the beginning of our project leading to wire fraud where we lost 37k. They weren't even willing to admit they had a security breach. It was very clear their secretary's computer had been hacked due to using it for personal reasons and clicking on a link acted as a trojan horse to her computer. I was one of two clients who received the fraudulent emails. I was the only one who went through with the wire fraud transfer and lost the money. Mold is devastating enough. To go through wire fraud due to the EcoTreck's security issues was crushing. We paid them in full and they never took financial responsibility for the fraud or the surprise billing. These I are not people I would trust in good faith to do business. I decided not to waste more of my time as they were clearly not going to take responsibility. It was a damaging and devastating experience financially and I don't even know if my home is safe to return to. I would try to find another remediation company that is CIRS educated if you can. If you can't, make sure Richard is the lead on your job. read more

We hired EcoTreck to do some work on our newly built home in Fort Collins, Colorado, on the advice of mold inspectors. The inspection yielded no mold, only a lot of construction dirt and dust that needed to be cleaned, but the mold inspectors said we should pay to get a whole house small particulate cleaning done and that we should get our ducts cleaned. So we called EcoTreck. Big mistake. Their name should be EcoWRECK. First of all, their prices are astronomical. Secondly, they do sub-standard work if they do any work at all. We were going to have a local Fort Collins contractor clean the ducts, but EcoWreck said their duct cleaning was more thorough than any non-mold-focused cleaning companies. We believed them, and we paid $2300 for the special duct cleaning. A month later I had my HVAC system inspected because my gas bill was so high and because the system was oil-canning when it finished a cycle. Lo and behold. The HVAC technician discovered that one of our major ducts in the basement was completely occluded. A large piece of cardboard had been cut to fit, then taped inside the duct. The access where they did that was then screwed and painted over with an adhesive, so it was very obvious to him. Question: If EcoWreck did such an amazing and thorough duct cleaning....why didn't they find this occluded duct? I called Angel to inform her and she never got back to me. Their duct cleaner also thought our radon mitigation fan was a separate HVAC so they tried to charge me another $1800. For a radon fan. Don't walk, RUN AWAY. read more

EcoTrek provides a quality service, but their communication process is absolutely dismal. As a customer, I am not used to having to call or text 5 times to get my service provider to respond. I spent 40k with them and the attention I received you would have thought it was $40. In particular, one of the owners and site manager, Dylan, was absolutely impossible to communicate with, always had an excuse as to why he didn't respond and failed to communicate properly with my insurance company - they said they've never dealt with someone so unprofessional. Do they provide a good service? Yes. Is it worth the headache and hassle having to try and communicate with them? Absolutely not. Go with someone else! read more

This is a hard review to write as there are 2 different businesses interconnected. I hired ekotrek to remediate my mold. My point man was Dylan Reese, the owner's son. The EkoTreck part was mediocre. The reconstruction was awful. As a EcoTrek employee Dylan did not return phone calls. EcoTreck knew this and did nothing. They left their construction trash at my mountain home and it took a big pickup truck to haul it away. The contract said they would haul it away. They did not. Several things disappeared, not theft just carelessness. A railing was the most difficult to replace. The cleaning crew, family members, including Dylan's wife did a bad job. They didn't get anything higher than they could reach and they put everything back in the wrong place. I still have mold in my house. They collected samples of where we thought there might be mold but they never tested it as promised. Dylan as an EcoTreck employee kept finding suspicious places where mold might be and they tore up more of the house. He claimed he saw water coming in my French doors. Several big storms later I knew that was a lie and I now question the additional work Dylan recommended. I later learned that Dylan had a kick back deal with a general contractor who he highly recommended. EcoTreck also recommended them on their web page. I am highly suspicious that the additional mold that he found truly wasn't mold, just more money for his GC and him. The recommended GC was beyond horrible and most everything he did needed to be redone. Dylan then formed a separate company, Healthy Contracting, and talked me into having him reconstruct my mountain house. He built up my trust and came to collect money for the work done and for future work. After he collected the check, I never heard from him again. He walked off the job leaving an outside door open in the dead of a mountain winter. He had me make out the checks to his LLC but cashed the checks in his name. He formed a LLC so I couldn't go after him personally even though he cashed the check personally. He basically stole $10,000 from me. He is a croock and a liar. If you do hire EcoTreck as there are not lot of mold remediation companies out there, I would make absolute sure Dylan has absolutely nothing to do with the project. read more

I'd like to use these guys and give them a good review since they came recommended but I left three voicemails and and email message over two weeks and no one there seems to respond so I guess I won't have a chance to use them. I'm not entirely sure if they want to be in business? read more

I filled out their website form to get information about their services from their North Glenn office. After a week of not hearing back, I called them. The woman who answered had a horrific wet hacking cough, and was rude and unhelpful. I couldn't get any information about their services from her because she insisted I needed to have testing done elsewhere first. In contrast, I contacted another company and they got back to me right away. After reviewing the test results I already had done on my house, they gave me complete information about their services--what they do, how they do it, how long it usually takes, and range of prices (depending on the amount of work needed to be done). read more