We have used Chem Dry a few times and they always do a great job. They come on time, they get their work done in a timely fashion, and most important, the carpet looks great. read more

Jordan and Remi did a wonderful job at our Longmont's home! They thoroughly explained the carpet cleaning process and advised us on what treatments they would recommend. Our carpets looked terrific when they were done! They made a great team and would recommend their services' read more

Outstanding job! Carpets look great. Remy & Emmett are professional, caring & took time to educate me with a few tips on carpet maintenance. Have been using Chem-Dry several years now with wonderful results & highly recommend them! read more

They Did excellent work. Rugs looked like new when they were done cleaning them! They were very professional and knowledgeable.

This a great local business. I hired Chem-Dry and spoke directly to the business owner who scheduled and followed up on my service. Everything went exactly as I was told it would and they were even done a little bit earlier than on time. My furniture and mattresses were cleaned after months of collected air dust and ash from the fires. My white couch and brand new mattresses came out beautiful, brand new looking and super clean. There were realistic terms made, on what to look for and what was possible. They were patient, understanding, professional, polite, kind and diligent. Highly recommend this company to anyone! I scheduled this and it was all said and done within less than a month. Thank you Chem Dry! read more

Remy did a great job.carpets were cleaner than previous steam cleaning, fluffy, fresh, and several old stains were gone. Great value, great experience! read more

Have had good luck with Chem Dry before, but this time they soaked the carpets, they were not dry after two days. Also ended up with a bleached out carpet stain that showed up after we vacuumed the next day. Technician came back and admitted the spot wasn't there before, but it was then. Chem Dry took no responsibility and I had to pay someone $200 to fix the bleached carpet stain. I even offered to split the repair cost with them. Think twice before using them! read more

These guys are miracle workers! We have two boys, who were 1 and 2 when we first moved to Boulder. We had a high-end rental for 18 months and were concerned that we would have to replace the whole house of carpet (wool, cream) I just can't explain how much dirt, sand, food, marker and crayon ended up on the carpet. It was embarrassing. I called Jim at Chem Dry the day before the realtor came to inspect. His guys came and treated each spot with a different solution. In an hour, the carpet looked new. And the price for a 3,400 SF house? Under $300. A fraction of what we would've paid to replace. The guys were super professional and extremely thorough. I've already lined up Chem Dry to protect the new carpets at our new house. read more

Two guys came out to clean my carpets, which hadn't been cleaned for a decade. When I saw the results, it was bad -- streaks all over. So why am I giving them 5 stars? Because I called Jim Wyss, the owner, to complain. He and the crew came out immediately and recleaned the carpets without charge. The second time through, it was excellent. In addition, there was an oil stain that had been there for years. A specialty spot-cleaning service was not able to get it out. These guys got it out! The willingness of the owner to make it right really impressed me. I would certainly use them again. read more

Found these guys through a Google ad, and called them to clean our microfiber sofa. It ended up being a little more pricey than I thought it'd be (from my phone estimate), but that was due to some confusion on the size of my sofa. My advice? Just be as clear as you can about how big your sofa is (and measure, ha). Overall, the guys were super nice and they gave me a discount as well. My sofa looks pretty darn good, better than it has in years. I'd recommend them. :) read more

Arrived in time and even called when they were on the way. Courteous, professional and thorough. When I called initially they could schedule me next day. Jim the owner is also professional to deal with. Overall this team did an excellent job and my carpet looks and smells great! Will use again. read more

I called to get my 4th floor apartment carpets cleaned, they said they could not do 4th floor apartments because their franchise is not equipped to handle upper floor apartments like most Chem Dry locations. Very disappointing that they do not keep up their franchise like others in Colorado. read more

I called Chem-Dry with an emergency - my 2 year old had thrown up all over the shag carpet (I'm in a rental - not my choice!) and his vomit was full of blackberries so everything was purple. Jim said he could get someone out same day to spot clean, which was a lifesaver given my panic. I called back to cancel after I did some cleaning and realized that somehow most of the stain had lifted in the night, and he was really lovely and accommodating. I've used these guys before and they've always done a great job and been affordable, and I've had many recommendations from friends. I also appreciate that whatever they use doesn't leave a crazy chemical smell behind. But I really appreciated today's service trying to help me out in an emergency, I really didn't expect to be able to get someone out until late in the week. Highly recommended. read more

We called Chem-dry on a Friday night, having just closed on a new house that needed carpets cleaned before the moving truck arrived Sunday. That's a lot to ask! We had called several other places - no dice. Jim, the owner, heard our needs, and made time on Saturday to do the entire house. Not only did they respond on a weekend with less than 24 hours notice, but they also did a fabulous job getting some very nasty stains out of some areas that I would have sworn would need to be replaced. The guys were friendly and nice. The price was reasonable, despite the short notice. And the process is pet-friendly - very important when you are moving cats into the house. I would strongly recommend Jim and his crew to anyone! read more

I will get right into it. Customer service is excellent!!! The results were better than any other company I have hired. We even had a small issue as I forgot to check a closet that was hidden and they for got to clean it and they worked out a fare resolution quickly and in a kind and clear way. I will hire them every time! read more

Flooded basement support--August , 2013-------------They were very responsive, arrived 2 hours after we called. Per our insurance estimator, the wall they cut up to remove insulation was done poorly. Chem Dry said the carpet could be saved, the estimator picked it up and it came apart in our hands. Billing finally came about 6 weeks after the work was done. It was incorrect (twice), we were charged for more days of drying than they did and more equipment than they used. We will look to others before we use them again. The final bill seemed very high to us for the limited work they performed. read more

Very professional, great communication, picked up the phone and answered email quickly. Carpet looks good and the whole experience was smooth and pleasant. Highly recommended. read more

Specifically, Chem-Dry of Boulder won my business for the long haul! Not only have their cleanings been thorough, quick drying, and long lasting, but the owner is amazing and staff highly professional and knowledgeable! They've accommodated large needs, small quick "emergencies", and routine cleanings all with the same pleasant customer service and above and beyond results! These are all independently owned so remember Chem-Dry of BOULDER! :) read more

Chem dry cleaned the carpets in our old apartment yesterday. Today I checked out their work and was blown away. Before the carpets were dingy, splotchy and stained. I wasn't really even sure what color they were. Today they're the perfect tan/beige. The most unbelievable part was that they removed the large tattoo ink stain even though I was told it wasn't likely. Tattoo ink is usually extremely permanent, but whatever they used worked wonders. I highly recommend using Chem Dry of Boulder for any carpet cleaning needs. They're all very nice and friendly as well, which is very important to me. read more

Real bad experience. One room, newish carpet. Crew was in and out in less then 30 minutes. I found a large section of uncleaned carpet. So they came back in and cleaned it. Then I noticed a 1.5" to 2.5" strip of UNCLEANED, DRY, dirty carpet along all four walls. I complained to their office. Office said their machine cannot get close to the walls. Called office second time, office said they could not fix it, because they do not have a hand wand like the steam cleaners do. Got angry looking at fifthly carpet, took pictures, called office third time wanting to know were to send the pictures of my dirty carpet. They immediately sent out the crew. The crew arrives with a hand wand, which everyone claimed they did not possess, and cleaned the strips. Real friendly people - until you catch their total screw-ups. read more

DISSATISFIED. They didnt care. Called Chem-Dry for 3 small rooms & an area rug. Pretreated traffic patterns & warned them of pet-stains by an old dog (which we had cleaned but were picking up 'new dirt'.) They assured me they could take care of it all with no worries of returning. Looked good when cleaners left and for a month or so after. Before they came there was no sign of the pet stains that I had cleaned earlier. I explained this to them. FOUR MONTHS LATER: Since they cleaned it, the carpet looks BLEACHED in those areas & more keep showing up. The 'high traffic areas' - looked great for a month or so & now ALL OF IT is back. RESPONSE from Chem-Dry for all concerns: "That can happen The sticky residue after we clean it picks up dirt."). No offers to help or correct or even 'touch up' Was most disturbed by the lack of concern. RESPONSE -- "Four months later? We are not responsible". DISTURBING. read more

we've used a couple of different carpet cleaners in the area, and i had an absolutely awful experience with chem-dry. i would NOT recommend them. we had pet soiling issues occurring with the introduction of a new pet, so we called them to come out and take care of it. when they arrived, i asked them to use as much of their pet urine treatment as was necessary to remove all the urine spots. he said only a quart would be enough. it smelled awful for days after, so i called them and spoke to jim. i told him that the carpets did not seem clean and there was still a urine odor. he said if they came back out to re-treat the carpet, they would have to charge me. i already paid them to clean the carpets and treat the urine spots! they did not do this and i regret spending the money on them. i used my own black light and my nose to find that in fact they had missed very many urine spots!! i ended up buying natures miracle urine away and treating them all myself. do not waste your money on chem-dry. and talking to jim at chem-dry was INFURIATING! read more