1. Rino Carpet Cleaning

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Rino Carpet Cleaning

4.8 (103 reviews)
Open • 8:00 am - 6:00 pm

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Response time

30 minutes

Response rate

100%

Services - Rino Carpet Cleaning

Grout cleaning

Rino Carpet Cleaning Photos

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Reviews With Photos

This is the photo of my message stating the price would be $375.

First off the carpet cleaning was excellent. The tech was on time and was really thorough so the 3 stars is not a reflection of his work. The 3 stars is because I was given an all in price of $375 here on Yelp but when the tech arrived he told me it was going to be $435. I told him the price I was given was $375 so he gave a discount that knocked the price down to $391. I didn't want to go back and forth on the last $16 and I shouldn't have had to. I was given a price and I booked the service based on that price so it should have been honored. I added pictures of my receipt and the message stating what the price would be.

Before
Trae G.

Ali was fast and prompt responding. His tech was a cool guy and was a good worker. Service is good and prompt. But that's not why the 2 stars. As you can see in the pics, the carpet is very spotty, streaky, after the clean some areas better and somehow some worse. The tech wasn't happy with the clean when he finished and offered to come back if I desired. I'm not looking for anything just showing the before and after pics. I had hope for a better result then what we got is all. The pics are the next day to ensure the carpet was dry.

Clean couch and rug
Matt S.

My youngest son ended up creating a carpet emergency for us and reached out to Yelp for help identifying a great carpet cleaning company. I've used Yelp before in the past to locate various contractors and this time was just as easy as the others. Rino carpet cleaning reached out, requested some details on the job, and came back with an estimate and a time in the next couple days to complete the job. Even after Ali noticed that the job was more work than initially estimated, provided me with a final bill that was $30 within their original estimate and did a great job on not only the carpet, but also gave our couch a much needed cleaning.

Results!

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2 months ago

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2 months ago

Have used them several times before. They show up on time, are clean and courteous, and get the job done. Five stars.

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17 days ago

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6 months ago

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5 months ago

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26 days ago

Great Job in cleaning my carpet. Rate was reasonable. Responded quickly. I would definitely hire again in future.

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2 years ago

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9 months ago

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1 year ago

Great work. Arrived in time and was focused on getting the job done. Would use again.

Business owner information

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Ali Kemal A.

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9 months ago

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10 months ago

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Ali Kemal A.

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7 months ago

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1 year ago

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Ali Kemal A.

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3 years ago

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Ali Kemal A.

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2 years ago

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Ali Kemal A.

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2 years ago

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Ali Kemal A.

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9 months ago

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1 year ago

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Ali Kemal A.

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1 year ago

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Ali Kemal A.

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10 months ago

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Ali Kemal A.

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1 year ago

Highly professional, he did a fantastic job and added extra cleaning supplies for difficult areas. I highly recommend this business.

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Ali Kemal A.

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2 years ago

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Ali Kemal A.

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1 year ago

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Ali Kemal A.

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1 year ago

They really took the time to get all the stains out even some I thought were permanent

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Ali Kemal A.

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1 year ago

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Ali Kemal A.

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1 year ago

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Ali Kemal A.

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1 year ago

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Ali Kemal A.

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1 year ago

Rino did a great thorough cleaning and Barrant was very nice and professional. I highly recommend them,

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Ali Kemal A.

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1 year ago

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Ali Kemal A.

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3 years ago

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1 year ago

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Ali Kemal A.

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2 years ago

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Ali Kemal A.

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1 year ago

They were fast, great customer interaction, great quality and at a great price. I would use them again.

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Ali Kemal A.

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2 years ago

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Ali Kemal A.

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3 years ago

Did an excellent job on my rug. Communication was great. Very professional. Took little time.

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2 years ago

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Ali Kemal A.

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3 years ago

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1 year ago

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Ali Kemal A.

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2 years ago

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Ali Kemal A.

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2 years ago

They did a wonderful job!! Made sure my carpet looked as beautiful as possible!! Will use them again in the future!!

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Ali Kemal A.

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Page 1 of 3

Ask the Community - Rino Carpet Cleaning

Review Highlights - Rino Carpet Cleaning

“Ali and his assistant Therese (not sure if I'm spelling that right) were beyond professional and so very polite!”

Mentioned in 30 reviews

Read more highlights

Grout Medic Denver

Grout Medic Denver

(119 reviews)

Southeast

If you want any tile or grout work, you must hire the grout medic. They do 150% on their projects…read more We had them paint the pan of our 48 year-old shower and seal the tile in the shower. It looks brand new. We would never use anybody else.

I called Grout Medic Denver for a kitchen backsplash job. I was impressed by the thoroughness of…read morethe individual who came to do measurements and provide a quote. The description was accurate, the price okay and I scheduled for 22 Oct @ 9AM. On Friday the 16th I had an unintelligible phone message, the only word I could understand was "grout". On Monday morning I called their office to see what the message was about. After being put on hole for 4-5 minutes the girl responded she didn't have any information and I offered "maybe it was to see if I had the tiles, which I do". She said "great, we'll see you on Thursday the 22nd". I cleaned everything off the new countertop and eagerly waited for their tile installer to arrive. Nine o'clock went by, 9:30, 10:00, and at 10:30 I called to see what was happening. The girl (same one) again put me on hold and when she returned said "You are scheduled for Friday, the 23rd and Saturday. My immediate response was "NO! It's today and tomorrow and I'm looking at the confirmation". Her response was "well we sent a text message this morning." I immediately responded "No you didn't! I'm looking at my emails right now and you sent no message to me!" Then she put me on hold again. This time it was "we can only get you on Friday and Saturday", which is when I blew my top. "I have other plans on Saturday, I'm not going to be home then. You confirmed the dates on Monday, the same as the quote and I don't have any choice but to cancel. I needed this done today!" Her response? "If you want to cancel please let us know this afternoon". And that was that. She just told me two lies and now my blood is boiling. I called another tile installer (5 stars) and they came out immediately, gave the same quote within a few dollars, but couldn't get to me until the following week. After thinking for a while I called my Saturday meeting and canceled. I called Grout Medic back and said I'd go ahead "but your man better be here on time!" Today is Friday the 23rd. Nine o'clock went by, 9:20, 9:30, 9:45. At that very minute their installer pulled up in front but sat in the cab talking on the phone. And sat there. Finally, at 9:50 I called Grout and said "Cancel the appointment." She asked if the installer was there. "He pulled up at exactly 9:45 but he's outside sitting in his truck. I'm fed up with you people and I don't want to work with you. Just cancel". She didn't hesitate "Okay, you're cancelled". What really xxxxx's me off is that I'm in the process of remodeling my home and I have another four tile jobs to get done in the next three months. My experience with Grout Medic (do they do tile work or only grout?) has been a miserable failure. The company is unreliable, unprofessional and worse, they'll lie to your face just to cover their mistakes. I wouldn't recommend this company for ANY work!

Stone Restoration Works - On a recent countertop restoration.

Stone Restoration Works

(21 reviews)

Marble countertops are a B*TCH to maintain. Putting that out there for anyone who's either looking…read moreto buy a new home or renovate their kitchen. It looks so pretty, but damages easily. Since no one warned me about this, I had to learn the hard way -- water stains galore, mixed with a few stray indentations of lemon wedges were ALL over the countertops in our kitchen. It wasn't totally noticeable to the naked eye, but upon closer inspection, kind of an eyesore. Thankfully, Stone Restoration Works responds to Request a Quote on Yelp. They specialize in just the very thing needed: refinishing marble countertops. A sales representative came by and provided an estimate, and within 3 weeks, someone came over to buff out the imperfections + put a new coat of sealant on the counters as to avoid more damage. It took about 6 hours on a Saturday, well worth the time/effort. The project cost about $800 and our refinished marble surfaces are so shiny! Not sure how long that will last, however, it was much more affordable to do this vs. have new counters made. When that does happen (because you can only refinish so many times), I will be getting quartz or wood.

Feeling sadistic and wanted to waste more of my time following up on the non-existent customer…read moreservice from your apparently horribly run company. Just to get an initial estimate for a project, I've contacted you repeatedly via email and voicemail, which weirdly goes directly to your owner's personal phone, but never with a response. To which I've clearly outlined what it is we need done in terms of refinishing our kitchen and bathroom tile, but to no avail. I've given approximate measurement of said space, thinking maybe our project is too small for your company, asking that you please let us know either way. Again, nothing. I work in the customer service industry, which, granted, isn't technically what you are, and I am willing to give a long leash to companies for being too busy and not GETTING this part of the whole communication process...to a point. But at this point you just seem like you don't care about the money or are too lazy or anti-social to give a simple yes/no response. Either way, you didn't get our money and we ended up going with another option. And that option is what I hope more do which is learning how to DIY. YouTube is very helpful and I encourage those with the time and means to learn basic stone refinishing themselves. It's relatively easy, but time consuming, and I would have always rather paid more to have it done by one of their "professionals." But here we are... Anyway, gotta love a learning experience you would've actually paid for.

Rino Carpet Cleaning - carpet_cleaning - Updated October 2026

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