Loved the weekend availability, good communication and good work. Hero did a great job with a very dirty and stained carpet. No surprise charges for stains, etc. read more

Response time: excellent Quality: excellent Value: excellent A pleasure doing business with! read more

"I am writing to highly recommend 1st Resort Carpet Cleaning for their exceptional service. The owner, Tony, and his teammate were professional, friendly, and incredibly efficient throughout the entire process. They handled my home and possessions with great care, ensuring that every detail was attended to. The quality of their work is truly impressive. They successfully removed several stubborn stains, leaving my older carpets in like-new condition. Beyond the results, their business practices are equally commendable; they were punctual for our scheduled time slot, and the final cost was exactly as quoted in the original estimate. I also greatly appreciate their support for the community through their senior and veteran discounts. It is rare to find such a combination of expertise, transparency, and value. I would not hesitate to use them again and strongly recommend their services to anyone in the Denver area. read more

The team at 1st was awesome! The owner-operator and an employee were the ones to clean our carpets and the did an amazing job. Not only were they super friendly, they took amazing care to protect our wood stairs, banisters and other wood flooring (including using protective corner covers that I wouldn't have thought to use), and did a great job cleaning the carpets. Quoted value, which matched final price expectations, was better than any other companies we got a quote from and when they arrived 1st was very reasonable about how they quoted. Would definitely recommend and use them again! read more

Service was on time, communication was great, and my couch looks great. Highly recommend!​

Tony Alcatar Durazzo is the Owner of 1st Resort Carpet Cleaning! He is the ultimate professional & caring entrepreneur. Tony really cares about his clients and goes above and beyond the call of duty. He always answers the phone....really! Hard to find these days for sure. Tony and his Team are very personable & the prices are VERY attractive! Missy Santasiero read more

Great quality cleaning. Quick response time. Very professional. Great value!! Would highly recomendable. I appreciated how quickly they got us in read more

Awesome customer service!!! came to my home while I was at work, and was able to coordinate meeting after so I could pay them! My carpet looks brand new it's a 6 year old $1900.00 carpet thats never been cleaned and it seriously looks like a whole new carpet. I appreciate these guys so much and you're definitely getting what you pay for plus more amazing affordable prices and great genuine customer service. read more

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Got an expensive couch from Room & Board cleaned before a move. Chris the technician was very friendly and professional. The couch looks great and he even added something for pet oder because I have dogs, for the original quote. I would definitely recommend this company for the best deal and quality of service. read more

Extremely Pleased Tim cleaned our carpet and tile and throw rugs on Monday. As others have said, very professional and great value. So pleased with there service, we just hired them to do some commercial work for us. Spoke to Tony on the phone to arrange the service. Again, so helpful and so professional, looking forward to making this a long term relationship. read more

I have used these guys at least 4-5 times now and they are great! I have 3 dogs, one of which is 12 weeks old so I use them more often then most people but they are great! If the spot can come out, they will get it out! Very nice, always do a good job and explain to me what products that I shouldn't be using. Highly recommend! read more

This is for 1st Resort Carpet Cleaning / Bronco Kleen (same company). After the initial cleaning I wasn't happy with the outcome. Keep reading, this has a happy ending. The guy who cleaned my carpets did more of a basic shampoo than a professional cleaning job, not really working to get spots out or do as thorough of a job as would be expected from a professional. Because of the numerous good reviews of this company, I wanted to give them ample opportunity to fix the problem and provide the professional cleaning job I wanted/needed/paid for. Fortunately the owner was very responsive and attentive and himself came to fix the problem spots (pun only sort of intended). So, if this hadn't happened then this would have been a 1 star review, but because they care enough to make their customers happy this was elevated to a 4 star review. I mention the poor first pass because I think transparency is important, you need to know that it's possible that you might get a cleaner who isn't as detail oriented and end up with a result you find unsatisfactory. If you are in a rush to get the job done then that may sway your opinion - however the chances of that happening might be quite low, and even if they do occur then the company has your back. To me, I would rather have a company that cares enough to work with you, that earns my business for years to come. Once I find a vendor that I trust and like, I give them business for many years, this is a company I feel like I can trust who cares about their customers, that counts for a lot. read more

I had seen the vehicles in my neighborhood for a few years and was on the fence about having them come over. We were out selling Girl Scout cookies so I stopped and asked him to come by for a quote. He came by and gave a very reasonable price but because it was still cold, I wasn't sure when I could have them here. I was finally able to get them out here yesterday. Let me add my house stinks. I have 3 dogs, 2 of whom are marking the house and once I realized it, they started wearing wraps. The carpet is less than 5 years old too but I think we were too late plus there has been inconsistent use when the kids got home from school. We took everything we could out so they would be able to clean. I mean good lord it smelled. My carpet still smells but it is not the fault of the guy who showed up. He thinks it's in the padding and I would agree with him. He put down tons on enzymes to help and it seems like it has a little. He was very professional and really nice. I want to make it bearable until I can replace with tile. However, he was easily able to get quite a few stains out of the carpet that was due to having kids. I mean other than the smell, the carpet looks fabulous. You might even think it was brand new. I will be having them back out here in the fall before we have to shut the windows for winter. read more

I have used these guys for about three years, but I was disappointed this year. They usually get the dirtier spots cleaned by doing extra shampooing. My living room walk areas and hallway, between the kitchen and dining area carpet, didn't get clean at all, it still looks dirty. I did call Tony to let him know I was disappointed. read more

I've used 1st Resort's carpet cleaning services three times over the last 4 years and I've been very pleased with their services. They're reliable (they shore up when promised), do a good job, and have lower prices than other places. read more

Excellent service! I called and the next morning, the owner was there. My mom is sick and has a lot of spills and accidents - but he cleaned everything thoroughly and removed odors. Stanley Steamer wouldn't clean the mess, but 1st Resort is better and more personable. He's even coming back tomorrow to clean more furniture. Took his time to make sure it was done well. Will be using again and again & highly recommend!! read more

BEST CARPET CLEANER WE'VE EVER USED. We met Tony and 1st Resort after a construction worker caused a basement flood. He and his crew were there within minutes of getting the call. After the remediation, we used Tony and his crew regularly for the next 7 years. The carpets and upholstery always looked like new. We sold the house; and, when we needed to leave our apartment, Tony said that, unfortunately, they couldn't use their equipment on the 3rd floor. I asked what spot remover they used. Not only did he tell me which one, he took time out of his busy schedule to drive some over. He refused to let me pay him for his time or the product. I give Tony and 1st Resort my highest commendation and praise. read more

Tim and Josh were extremely professional and friendly. They cleaned our 20 year old sectional couch to look good as new! Highly recommended and fairly priced. read more

Tried them on a referral from a competitor and was thrilled. Great value and great, professional service!

I was very disappointed. I have rental properties and this was a move out basement carpet cleaning. There was a dark green quarter sized stain in one of the bedrooms. The technician said he thought he may not be able to get the stain out as he didn't know what it was (nor did I). He didn't even bend down to examine it even. But I said, fine, just do what you can. I had to leave the property (the tenant was still living there so she stayed while they cleaned). I went back to the house a couple weeks later after the tenant moved out, and it looked like they had not tried at all to get the green stain out. So I sprayed it with Resolve Carpet Cleaner and scrubbed it with hot water. As you can see from the photos, I got almost all of the stain out - enough so that I didn't have to replace the carpet. They clearly did not try at all. Also, although I was charged for the stairs leading to the basement, they were still quite dirty. It looked like they had not been cleaned at all. The tenant's roommates whose bedrooms were in the basement had moved out 2 weeks before the cleaning, so there was no reason for the stairs to become dirty again if they had been cleaned. Clearly they blew the stairs off totally, or they did a very poor cleaning job on those. I will not call this company again for carpet cleaning. read more

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This was my first time using 1st Resort Carpet Cleaning and I am very happy with the results. Tony was very responsive and there was clear and timely communication. The technician Tim, took the time to explain the process and post cleaning care. We had all the carpet in our house cleaned and at a very reasonable price. They are highly recommended! read more

After scheduling the appointment, Kyle arrived on time. We had our home and a rental to clean. Kyle worked! He did not hesitate to start and was helpful in getting the renters overlarge rug outside to clean. He used the pet cleaner in the rental and made everything smell so good. We had a stain that could not be removed with regular cleaning. Kyle worked and worked until the stain was barely visible. We have used 1st Resort many times and have NEVER been disappointed on their pricing or their work. Quick cleanup and Kyle was off to his next appointment. Great Job and we appreciated Kyle a lot. William Phelps read more

Highly recommend this company for carpet cleaning. They showed up on time, carpets were cleaned in a timely manner, and their prices were very reasonable. They were able to get rid of many of the pet stains throughout our house and our carpet looks great! read more

Called 1st resort for a stain removal and they were able to come out the next day. Very friendly and professional tech. He was upfront about how problematic coffee stains could be. After an hour of working on it, the stain was hardly noticeable. Very satisfied with the job he did. No high pressure sales tactics, just did the job that needed to be done at the price that was quoted over the phone. ($80) Highly recommend! read more

I have been cleaning my own carpets for the past 5 years but decided that as I hit my 70th birthday it is time to have the professionals do it again. The ones I used to use are no longer in business so I tried 1st Resort based on their reviews. They certainly deserve the reviews they get. Tim and Josh showed up on time, were friendly, professional, prompt and a pleasure with whom to work. They explained everything beforehand and work quickly, taking care not to mark up the corners adn did a great job getting out some stubborn stains. They cleaned the carpeting in the bedrooms, 2 large area rugs and some hall runners. I couldn't be happier with the service. I will absolutely have them back for the next cleaning and have no reservations in recommending them. They are now my regular carpet cleaners! read more

This was our first annual carpet cleaning in our new home. Requested verbal quote, quick response and pricing explained very well. Corey came out to clean our carpets. He arrived on time wearing mask and was friendly and educated me on the process. I had pet stains and he removed all of them. Stains did not reappear after carpet dried. I would highly recommend and will use them again. read more

I called this business owner about obtaining services to re-stretch existing wall-to-wall carpets in my home. Although carpet cleaning is apparently their primary business, the business owner (Tony) referred me to his carpet tech, whom I dealt with directly. The carpet tech, Mr. Guerra (Metro Services LLC), was able to arrange a visit promptly to assess the job. He also provided a quick estimate over the phone, based on some general square footage information. Mr. Guerra arrived on time and within a few minutes determined that my carpet was deteriorated to the point where stretching would not be possible. He provided some technical advice about carpet replacement and did not charge for his visit, even though my location was out of the metro area (Denver foothills). I was very impressed with the prompt, honest, and courteous service provided by 1st Resort and by Mr. Guerra and would consider using their services again in the future. Don F. read more

I generally don't write reviews but 1st Resort Carpet Cleaning's service was so outstanding that I felt compelled to share. Tony responded nearly immediately via Yelp with an initial quote and was very responsive as we discussed pricing and details. We agreed on an excellent price - far below what other vendors were asking for the same services. So I was very happy with the sales and planning portion of the experience. Tony arrived right on time on the day of the cleaning and was finished within 30-40 min of arrival time. Much faster than I thought it would take and the place looked outstanding. I thought I was going to lose my deposit based on the myriad of stains that my carpet has experience over the last 3 years of living in my apt. Grease stains, dirt and mud, drinks, etc. Tony was able to get all of that up out of the floor - no trace. He even was able to pretty much remove the stain from the dresser out of the floor. Furniture paint stains are notoriously hard to remove, and I think he did an excellent job - barely noticeable. My carpet looks brand new - a feat I did not thing possible. Overall - I was very pleased with the entire experience. I received great service at an incredible price. I will recommend 1st Resort to my friends and I will use them again for my next cleaning. Thanks so much Tony! read more

I've used this company twice and I will only use them from now on. Both times I worked with Tony and his customer service is outstanding! Both times he accommodated my schedule and worked with the challenge of 2nd and 4th floor apartments. He and his guys showed up just before the appointment time and were efficient in cleaning up the carpets and this time I had a sofa cleaned. It looks and smells so much better! They charge a very good price, definitely less than some of their competitors. If you're looking to have your carpets or upholstery cleaned well and for a great price, use this company. read more

I saw a comercial van and called right away, I was given a quote for a great price and was scheduled for the next day ! Alex called me and arrived within my scheduled window and provided such a quality service! Prior to moving into our rental the carpets were worn and didn't look nice and after living here for 6 months it was time for a touch up, they definitely look brand new! See you guys when we move out ! read more

We had a heavily stained sofa (kids and pets) that needed cleaning. They were quick with a quote, easy and flexible with scheduling, professional, and did a fantastic job. I'm sure I will need their services again, and will happily use them. We had a great experience. read more

They did a great job. Good response time, showed up on time and reasonably priced. Very professional. My only feedback would be that I asked the owner to go Thru the backdoor from the alley to do the job and the person helping him already unloaded the hose and ran it up on lawn already. My husband was on crutches plus the hose ran up against piano and kitchen cart with dishes on it but all was fine. It would have been appreciated if they went thru the back door like I asked but since the hose was already pulled from the truck they didn't retract and redo from alley when I mentioned. Other than that minor detail, I thought they did a fine job! read more

Amazing! Just bought a new house and the carpets were disgusting. Tony and his crew cleaned the carpets and they are like new now. So fresh and clean! Thanks, Tony! I will be recommending you to all my friends. read more

We lucked out when after another carpet company failed to do the job we requested, we found 1st Resort Carpet Cleaning. The main issue we had was pet smells. 1st Resort does an enzyme treatment with their steam cleaning and they did excellent. They know what they are doing. They stand behind their work. They are easy to communicate. Highly recommended. read more

Shocked at how good the carpet looked after the cleaning, like brand new! It was trashed after my last tenants moved out, stains everywhere on the white berber carpet. I was planning on ripping it out and replacing it, but decided to try a professional carpet cleaner. So happy I found this company! These guys were prompt, fast, affordable and did a BEAUTIFUL job. Thank you!! read more

It was easy to set up service. They sent out Cory who was a pleasure to work with, had useful advice and ideas and made the whole process easy. I recommend them for a deep carpet cleaning! read more

Corey serviced my carpets. He has years and years of experience and it shows because he was able to diagnose an issue we were having. We had older carpet in one room and carpet which was brand new in another area, recently replaced by insurance. Corey got the older carpet so clean that it matched the NEW carpet and you can hardly tell where the old carpet and new carpet ends. He also let me know that the oils from my dog's skin was staining my carpet. Now we can get another dog bed for the area and keep our carpet cleaner in his favorite spot. It was the first time that a carpet company gave me useful info that would help me to better maintain my carpets. They responded instantly when we called to make an appt and called to remind and confirm. We will use 1st Resort again and again. read more

I don't believe that there is another company in the metro area that could possibly do a better job! The owner Tony is amazing. He actually answers his cell phone, 90% of the time he answers when I call, which has been a number of times over the last few months, due to my unexpected rescheduling needs, need for more information, etc. When I can't get through to him immediately (they are VERY busy) he always calls me back within a couple of hours. Tony's crew (a man named Jordan who has been with him more than seven years and another crew member) arrived on time, worked quickly and efficiently, and did an outstanding job. I had not had my carpets cleaned since they were new (12-13 years ago)---I strongly recommend not making this mistake yourself, I would never wait more than a year or two again to have them cleaned, especially now that I know about 1st Resort's low rates. I never had a single question that wasn't answered immediately to my satisfaction, either by Tony or his crew. All three of them were very friendly and helpful, even with my most naive questions. Quite understandably they were not able to leave our high traffic areas as new looking as the rest of our fairly light-colored carpet, but I fully believe that they did the very best that they could do with the challenge I gave them. We added a few colorful area rugs to the high traffic areas, and now our rooms look fabulous. Some of the areas they cleaned were the original carpets in this house, which was built in the 70's! I would not hesitate to call them again, or to recommend them to a friend or family member. I found their company on another web-site on which they had outstanding reviews, but wanted to post my review on Yelp also because it is the first place I look when I'm looking for recommendations on almost anything: restaurants, hotels, service providers of any type. I am confident that if you try them you'll never want any other company to clean your carpets. read more

Owner Tony called me back on a Sunday night to schedule a cleaning after my dog had defiled my husband's "man cave" in unspeakable ways. He was fantastic, helpful and offered me a late appointment the next day. Our Tech, Ray and his son were early, respectful and did an outstanding job. Did I mention what a great job they did? I do not hesitate to recommend them to anyone needing carpet care for regular maintenance or for more urgent matters, like mine! *** side note: NEVER use carpet cleaner on stains, let the professionals handle it! *** read more

Alex did a great job, efficient and gave good advice about how to deal w stains in the future. I highly recommend this company.