Our tenants checked out and left a disgusting mess behind. Keith did a fantastic job cleaning the…read moresoiled sofa and carpet. I have before and after photos to show how well everything turned out. Costs were explained in advance and there was excellent communication throughout the process. I highly recommend this business and would not hesitate to book with them again.

This guy has absolutely no interest in cleaning our carpets. He was too busy on one day and never…read morecalled back.

I've been doing business with Precision Carpet Cleaning for about twenty years, back to when my…read morefriend, David Yoder, owned it. David's retired now and he's passed the business on to his son-in-law, Scott, who co-owns it with Doug. This is simply the best carpet cleaning company in the area. Not only do they do an outstanding job of cleaning carpets, but they use environmentally friendly products, and their customer service is simply fantastic. Invariably they arrive right at the appointed time, scope out the job, give you a price for it, and get right to work. As an example of their customer service, today Scott provided booties for us to wear on the damp carpet, and he offered to provide fans to help with the drying process. This is a really professional company that has excellent business practices and fantastic customer service. I give it my highest recommendation!

We've had Doug and his crew come out three times to work for us, and each time we couldn't be…read morehappier. The first run was in November to clean the living/family room carpet which was a terrible dirty mess and the master bedroom carpet plus bathroom hardwood floors. Scott came out with the crew and they did a miraculous job, making the ~15 year old cut berber carpet look brand new despite the 8 years of indoor shoe-wearing leaving visible dirt trails! The hardwood bathroom floors turned out wonderfully shiny and the master carpet had its old funky smell removed. The second visit was to clean two sets of carpeted stairs, upstairs bedrooms, basement bedrooms, basement great room, clean the arm of a synthetic suede couch (to remove the skin oils), apply shine to the fireplace surround rock tiles, and clean and apply shine to the family room/dining nook/kitchen hardwood floor. Several permanent (we assumed) stains left by the prior owners in the basement berber carpet were handily removed by Doug's crew, as was the dirt trail from shoes on the berber stair treads. The cut berber and bedrooms in the upstairs all turned out great as well. The couch arm old-oily-grandpa residue cleaning was a fantastic success. The true miracle, however, was the family/dining/kitchen hardwood floor cleaning. This floor sees the most wear in the entire house and looked tired after decades of use. When Scott finished his work in this area, the hardwood looked refinished and beautifully glossy. We couldn't be happier. The change was truly transformational. And the shine coating applied to the stone tile surround on the fireplace was unbelievably gorgeous, bringing out all of the beautiful colors and texture of those stones. We had never imagined it could look that good! See the photos below. The third time we had Scott come out was to retouch that gorgeous hardwood floor which, for reasons that will remain unstated here, was scuffed within one week of the clean & polish by the couch legs. These were good 3 foot long scuff marks at least 1/2 in width, see the last photo below, if you dare. It makes me cringe. Doug was amazing, answering my frantic call about a quick fix on Sunday and working with me to fit in a visit when it worked for our schedule. Scott was amazing again when he came out-- he came out on short notice (two days later), cleaned and recoated a large fraction of the hardwood floor with their favorite shine product. The end result was that Scott's job blends perfectly at the edges and cured the scuff mark problem so that I can no longer tell where it was. Whew. Crisis averted! And since we had a lot of big and heavy furniture in the way, Doug and his guys set the legs up on foam block protectors or plastic circle protectors so that my husband and I didn't need to move anything for the full-house carpet cleaning. Doug's crews are meticulous and cautious, so they managed to do all of this work without crashing machines into our lovely wood furniture (a far cry from when I vacuum at home and the furniture takes a beating, in full disclosure). All of this work happened for fair prices, and the guys took care of us- providing a price break where they could afford to do so for the larger projects. Overall we could not be happier. I plan to call Doug and his guys when we need our next job done. I recommend you call Doug- you won't be disappointed!

Best Service in town! Thanks Larry for your help your prices are great and service is even better?read more

Wonderful family business! We've been doing business with Big M for 40 years! They are reliable,…read moretrustworthy, thorough, respectful, dependable, and a pleasure to work with. We've used their carpet cleaning services for our special and valuable wool carpets; they are careful and attend to details. They've cleaned for us as homeowners and landlords, cleaning after tenants at the end of their leases. No job too small or too large for this can-do family of hard workers. Highly recommend!

Unreliable. Don't use. Still have dirty carpets. Scheduled them in advance to arrive at 2pm, today…read moreand they never showed up. If you need someone to show up at an added upon time, don't call this company. No show. Giant waste of time. I moved all of my furniture out of the way for them as well and had to go out of our way to make sure someone was here to let them in. Will use another company instead.

Probably the biggest mistake in my life is choosing Pro touch to clean my carpet and make my home…read moredistressed. Pablo is a pleasant guy but he doesn't know the affects of the cleaners he uses. He made my home almost unlivable for me by using a compound on my carpet that for four months has made me nauseous and produced breathing issues. His guarantees for his work are worthless as he denies any responsibilities for the problems he created. I do not like to write negative reviews, but this company is the pits.

Very poor customer service - tried to get a quote and they never returned messages…read more I could Tell They were not a good company and moved on To a different company

Truly great work! We had our cabinets refaced and they were…read morecompleted beautifully. We experienced great communication, they listened to our needs, the value was excellent, and the job was completed exactly to our specifications. Also appreciated their friendliness, we would definitely use them again.

Robert is a very professional and excellent carpet cleaner. He responded to my first call within a…read morecouple of hours and was extremely helpful. He is a delight to work with. I was helping my son move from a townhouse into a newly purchased house and we were working with a series of quick deadlines. Robert figured out how to accommodate our rigorus schedule. He showed up on time at both locations and did a terrific job. He knew we would need a written receipt for the rental landlord which is not something I had thought about. He is friendly, courteous, meticulous about his work and dedicated to ensuring the customer is happy with the outcome. And the price was really reasonable. And after he was done, I know I had gotten a great deal. I will definitely use him again as our regular cleaner and would highly recommend him.

Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Wow is all I can say. JD and Tony showed up on time, great communications leading up to…read moreappointment. So friendly, professional, and the carpets looks and smell brand new. I so appreciate the quick help and scheduling while getting ready to put my house on the market. Will 100% recommend and use again.

Called about steam cleaned carpets for our new home, and they responded and scheduled an…read moreappointment quickly at a fair price. The techs arrived promptly and were professional throughout the process.

Highly recommend Rhino Carpet Cleaning. I was really impressed from start to finish--quick…read moreresponse, great communication, on time, and extremely competitive pricing. Beyond that, they're just great people--helpful, pleasant, professional, and easy to work with. They did an excellent job on the carpets and made the whole process incredibly easy. Great service, great work, great value. I'll absolutely use Rhino Carpet Cleaning again.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

John McLaughlin is the best when it comes to cleaning your carpet, I recommend him to all of my…read moreclient's and friends.

First time using McLaughlin's Carpet Care. My call was promptly returned and John arrived on time…read more John was great and very personable. I was pretty astonished at how clean he got our steps and the rest of the carpet looked fantastic. I will be using him going forward. Thank you John!

First rate service by Monty and first rate install by Anthony. Shop local... Great deal on a…read moreremnant.

We lost our house in the Marshall Fire and spent close to six figures with Atlas and their…read moreinstallers on our rebuild. Atlas' salesperson (Tommy) ordered the underlayment for our floor. This underlayment is not recommended by the manufacturer (Portercraft Floors). Frank LaCava installed the floor incorrectly and now it will need to be replaced. Nelson Melara installed our tile and the grout is soft/crumbling and will need to be replaced. Nelson is unresponsive and does not stand behind his work.