I recently needed my house to be deep cleaned so I hired the Rocky Mountain Cleaning company. From the minute I spoke with Ivan on the phone, I knew I was dealing with the right company. They provided an extremely competitive quote, and they were able to come out the next day. When the crew arrived, they did an amazing job! The house felt brand new and fresh after they cleaned it. I'll definitely be hiring these guys again for any cleaning work. I highly recommend working with the Rocky Mountain cleaning company!! read more

I've used Rocky Mountain Cleaning a few times for a rental in Boulder and I've been very pleased with their cleaning. Also I have been impressed the customer service concerning any specific questions I've had. read more

Christina and Maria from Rocky Mountain Cleaning did a FABULOUS job cleaning my house. They missed nothing and the deep clean of the floors made them shine. Swiffer just doesn't cut it compared to these ladies. They were pleasant and very hardworking, and my last minute scheduling was handled with professionalism and ease by Ivan. No complaints here, just satisfaction and relief that it is done right! read more

I've been satisfied with both the quality of the cleaning and Ivan's customer service thus far. I had a billing issue, but Ivan quickly straightened it out. He is typically very quick to respond whenever I email him about scheduling, requests, etc. We've had two different crews at our home for cleaning. Both crews have done a great job and have been a pleasure to have in our home. I do recommend communicating any specific cleaning requests to your crew and not just to Ivan as we've had better luck with our requests going that route. Depending on the cleaner you're speaking to you may need to learn a word or two of Spanish! Also note that the billing model is informal and approximate in nature. In other words, the hourly rate may be used as a proxy for the price of the first cleaning, but after that you are just charged the exact same amount regardless of time spent on that cleaning (as a result of cleaning modifications, preexisting condition (super clean or super dirty), etc. read more

Rocky Mountain Cleaning did a fantastic job with cleaning our place. The cleaners were very thorough and made our place look sparkling clean. Would definitely recommend them to others. Thank you so much for your work! read more

Their carpet cleaner discolored a new carpet in multiple locations. They refused to take any responsibility and afterwards did not return my calls. There are far better options out there ... read more

I would recommend this company a million times over if I could. They did an absolutely WONDERFUL job cleaning our house and put my own cleaning skills to shame. I was thoroughly impressed with the quality and focus on all of the detail. Thank you ladies!!! And Ivan was too notch with communication and EVERYONE was lovely to work with. Thank you guys! Our house feels brand new! read more

I hired rocky mountain cleaning to clean out an apartment I was moving from. They were on time, very detail oriented, and fast working. I would recommend this company to anyone looking for a great cleaning! read more

I loved the two women who came to clean my home. They were thorough, pleasant and listened well. They finished in less time than other companies. My place was clean, neat, and ready to be lived in again. When I specifically asked for certain things to be cleaned in certain ways, these two women did a bang up job. Ivan is very easy to work with and amazingly accommodating to my needs, the time frame I have available and how I like my place cleaned, I highly recommend Rocky Mountain Cleaning Co. read more

We had a HUGE cleaning job for them, in preparation for renting out our house for several months. Their estimate was for an hourly rate, with a minimum charge, and it was very detailed. Two cleaners came on a Saturday. They extended their work a couple of times in order to get it done on that day, each time texting me for permission to continue. They stayed beyond the maximum time in the estimate. They charged an hourly rate of $70 for this "deep residential cleaning." They accomplished all the things the estimate promised. read more

Really disappointed with the service here. Save time and money and book somewhere else. Scheduled appointment with Ivan over email, confirmed, gave credit card info. Day of, they no call no showed. I called and emailed Ivan, he called me a few hours later offering no explanation, just saying we could reschedule. I asked for a discount and he seemed shocked by that, despite a mistake being made on his end. A discount was agreed upon and we rescheduled for next day. Next day, crew was 45 minutes late and did not try to get into unit before calling saying they couldn't get in. Unit was unlocked. Cleaners missed a number of spots dusting, and kitchen appliances were moderately cleaned. I wasn't charged for two weeks, which would have been nice to know ahead of time. Really disappointed in the service and strongly recommend going elsewhere so you don't have to waste your time like I did. I paid a lot for poor service. read more

Ivan, I sent you a massage clearing up of the assertions you made in your response post. Regarding your company my feed back has fallen on def ears with you. You sugar cote how inept a job Rocky Mountain Cleaning company performed. When you refer to "touching up" there is a list of duties that were the bare minimum and your company failed to do like mopping a kitchen floor; which would require picking up the area rug... come on. Oh and as for BBB you have already had a claim against you in the last 6 months aside of mine as well as very few reviews so it's not hard to keep the rating. It just keeps getting worse and worse with this company. If you were so interested in 100% customers satisfaction than maybe you would have contacted me personally instead of putting more BS on Yelp to make it seem like you care. read more

Look for another company. Ivan promised me 4 or 5 times over the course of 14 months that he had sent or would send the money he owed me. I finally had to yell to truly get his attention and he couldn't understand why I yelled-clueless. I used them 3 times and I had to supervise their cleaners to get things done as expected and even then the work was just barely satisfactory. If you are reading this look for another company. read more

I wanted to hire a cleaning company that I could trust to do as good a job as I would cleaning my home or even better. When my schedule got busier, I finally went looking for a local, family-owned business that would provide top-notch service. We found Rocky Mountain Cleaning and have never looked back! The office staff is very responsive, and the cleaning crew does fabulous work! We've used RM Cleaning since September 2011, and I couldn't be happier. Ivan has been great to work with to schedule our cleanings, and I really like that the cleaning team is always the same--they're familiar with our house and know our preferences. Also, we have two little dogs, so at my request, RM Cleaning uses natural cleaners that won't harm them. A bonus is that when the team arrives, they take a few minutes to greet our dogs which sets them at ease! After each cleaning, Ivan emails me to ask if the cleaning was done to my satisfaction. It almost always is, and if it isn't (which doesn't happen often), he lets the team know to pay extra attention the next time. I've told all my friends looking for housecleaning services about RM Cleaning and can actually say I LOVE THEM! read more

Rocky Mountain Cleaning has cleaned our house for two months and I have nothing but positive feedback to give! They are extremely thorough and our house is the cleanest it has ever been. Their prices are extremely reasonable, especially considering the hard work they obviously do. I could not be happier with their service! read more

I appreciate the convenience that office personnel provides in scheduling. The cleaning crew always does a very thorough cleaning. My condo was clean, neat and fresh when I returned after your service. All dishes were washed and put away. The linens were cleaned and folded and placed in the linen closet. The floors were clean, and the fans, blinds, and furniture were dusted. The bathrooms was clean and sanitary and the mirror was clear and clean. I will continue to use Rocky Mountain Cleaning in the future. read more

I have had Rocky Mountain Cleaners come to do a deep clean on my townhouse twice so far, and I have to say they are the best cleaning service I have ever used. Ivan is responsive when scheduling appointments and communicating what you want from your cleaning, the crew is always on time, polite and their service is very reasonably priced. Most of all they do a FANTASTIC job. What takes their crew of two only 2 hours would have taken me an entire weekend to do. I'm so happy I found them, and even my neighbors started using them as well after they saw the results of the first cleaning! Definitely worth giving them a try! read more

I have used Rocky Mountain Cleaning when I have needed someone to help with my chore load for me several times in the past, every time with an immaculate clean house done within the time frame we agreed on. This month, I find myself moving with not very much notice, and they were able to fit me into their schedule and they delivered. This company has been there very professionally for me, and has given me great customer service. read more

Home advisor recommended Rocky Mtn for dryer vent cleaning. Made appt of Sat between 3-6. Got call at 3:30 he was on the way. Got call 4:00 he had to take care of something and had to reschedule for Monday. He came on Monday at noon. The bill was already made out for $199.00 when he walked in the door. I was told it would be $89 to $199 depending on the length on the vent. He wheeled in vacuum without putting any floor covering on my rug. He left the screen door open as well as the door so my indoor cat ran out. He unplug medical monitors to plug in his vacuum. He wore is earplugs the whole time. Annoyed he had to take them out to hear and answer my questions. Only vacuumed from the inside vent, only brushed the vent from the outside. I asked for 10% discount for my inconvenience of him not being able too make it on Saturday and he said no. I would not recommend Rocky Mtn or Home Adviser for any project. He was here for exactly 22 minutes from the time he walked in the door and walked out. Very disappointed with service. read more

I rarely write a review. But the work this cleaning company did was so terrible, I felt compelled to write a review. The floors were still dirty after the cleaning. The toilet bowl was not clean. The bathroom sink was not fully cleaned. I pointed out several things that were clearly obvious such as the unclean toilet bowl and stains/residue on the floor. I got a response that these are hard to clean. I demonstrated within 5 seconds that they can be removed and cleaned. I was in the process of demonstrating the toilet can be cleaned. I have worked with close to 10 cleaning companies over the years (mostly as I have relocated) and this was by far the worst job I have ever seen. Please do not waste your time or money with this company. read more

We use Rocky Mountain Cleaning Company bi-weekly to clean our home and I think their service is fantastic. As a real estate agent, I often hire them to clean clients' homes and have been nothing but satisfied. I love that they bring their own cleaning equipment and use their own products. I've used several different cleaners and have never been happy, so to find a company that I can rely on has been a huge relief. read more

The Rocky Mountain Cleaning Company is courteous, professional, and has great customer service. Ivan is responsive to special requests and will often take care of customers with a complimentary power wash. read more

I tried to book Rocky Mountain Cleaning Co... talked to Ivan. He said he had the date available... which was short notice because I had tried contacting other cleaning companies to no avail... I was happy he could take on the job. We talked about my condo. Ivan asked me to fill out an online profile... which when I go to do, I find requests your credit card info. After I filled out the profile (then feeling uncomfortable), I looked at the Yelp reviews which were unfavorable and called Ivan saying we needed to talk. I got an email from Ivan saying they did not have the day available (I booked & gave my credit card info like 3 hours after talking with Ivan) and that he could do the day before which didn't work with the renov schedule of my contractor. When I said the other date didn't work, I also asked Ivan to clear my credit card information from their system. I lost more time on the finding a cleaner front and had to do the move-in clean of my new home myself. While I don't know that this was a bait & switch for sure, it felt like it was... So listen to the reviews and your guts, my friends. read more