I've been doing business with Precision Carpet Cleaning for about twenty years, back to when my…read morefriend, David Yoder, owned it. David's retired now and he's passed the business on to his son-in-law, Scott, who co-owns it with Doug. This is simply the best carpet cleaning company in the area. Not only do they do an outstanding job of cleaning carpets, but they use environmentally friendly products, and their customer service is simply fantastic. Invariably they arrive right at the appointed time, scope out the job, give you a price for it, and get right to work. As an example of their customer service, today Scott provided booties for us to wear on the damp carpet, and he offered to provide fans to help with the drying process. This is a really professional company that has excellent business practices and fantastic customer service. I give it my highest recommendation!

We've had Doug and his crew come out three times to work for us, and each time we couldn't be…read morehappier. The first run was in November to clean the living/family room carpet which was a terrible dirty mess and the master bedroom carpet plus bathroom hardwood floors. Scott came out with the crew and they did a miraculous job, making the ~15 year old cut berber carpet look brand new despite the 8 years of indoor shoe-wearing leaving visible dirt trails! The hardwood bathroom floors turned out wonderfully shiny and the master carpet had its old funky smell removed. The second visit was to clean two sets of carpeted stairs, upstairs bedrooms, basement bedrooms, basement great room, clean the arm of a synthetic suede couch (to remove the skin oils), apply shine to the fireplace surround rock tiles, and clean and apply shine to the family room/dining nook/kitchen hardwood floor. Several permanent (we assumed) stains left by the prior owners in the basement berber carpet were handily removed by Doug's crew, as was the dirt trail from shoes on the berber stair treads. The cut berber and bedrooms in the upstairs all turned out great as well. The couch arm old-oily-grandpa residue cleaning was a fantastic success. The true miracle, however, was the family/dining/kitchen hardwood floor cleaning. This floor sees the most wear in the entire house and looked tired after decades of use. When Scott finished his work in this area, the hardwood looked refinished and beautifully glossy. We couldn't be happier. The change was truly transformational. And the shine coating applied to the stone tile surround on the fireplace was unbelievably gorgeous, bringing out all of the beautiful colors and texture of those stones. We had never imagined it could look that good! See the photos below. The third time we had Scott come out was to retouch that gorgeous hardwood floor which, for reasons that will remain unstated here, was scuffed within one week of the clean & polish by the couch legs. These were good 3 foot long scuff marks at least 1/2 in width, see the last photo below, if you dare. It makes me cringe. Doug was amazing, answering my frantic call about a quick fix on Sunday and working with me to fit in a visit when it worked for our schedule. Scott was amazing again when he came out-- he came out on short notice (two days later), cleaned and recoated a large fraction of the hardwood floor with their favorite shine product. The end result was that Scott's job blends perfectly at the edges and cured the scuff mark problem so that I can no longer tell where it was. Whew. Crisis averted! And since we had a lot of big and heavy furniture in the way, Doug and his guys set the legs up on foam block protectors or plastic circle protectors so that my husband and I didn't need to move anything for the full-house carpet cleaning. Doug's crews are meticulous and cautious, so they managed to do all of this work without crashing machines into our lovely wood furniture (a far cry from when I vacuum at home and the furniture takes a beating, in full disclosure). All of this work happened for fair prices, and the guys took care of us- providing a price break where they could afford to do so for the larger projects. Overall we could not be happier. I plan to call Doug and his guys when we need our next job done. I recommend you call Doug- you won't be disappointed!

Hired them via Yelp to do a move out clean in a small, one story, 2-bedroom 1 bath apartment. The…read morereviews are what had convinced me so booked a cleaning for a Friday 2pm via text. They had texted me the day before to confirm the booking which was great, but Friday comes it's 12pm and I get a text that they are on the way. I was confused and in the middle of work - had immediately asked why the deviation from previously agreed 2pm, asked for an ETA so I could plan when to leave and never got a response. I ended up going over to the apartment, called the person who then told me it would still be about 20 minutes till showing up. At this point, I was already pretty irritated. When they arrived it was fine - showed the 2 cleaners where to park and helped them bring some tools up the entrance stairs. They finished up and locked the door behind them no problem. I ended up paying the price I was estimated which was great so no surprises. When I went back to the place to check, I noticed the same smudged footprints from our movers, debris, straight up dirt on the ground and product streaks on the counters and toilet. The fridge and microwave which did need their focus, were spotless. I texted the person I had communicated with and asked if they even cleaned the floors with pictures attached. She did quickly remedy this by having a cleaner return in the morning to do the floor. Overall, I am grateful for the work they did and the price I paid. But between the scheduling mixup and the floors being missed, I just don't think I'd be able to hire them again. Just be careful if you book them!

We had them in yesterday to clean our house which was the main floor 3 bathrooms. We did specify,…read morewe wanted our baseboards. Cleaned. Thank you so much. Came home to find the baseboards were not clean. They did not mop the upstairs bathroom Did not wipe the cupboards down. Didn't clean the front window. Did not see them vacuum the couches like they said they like she said they would And we have 3 dogs here you go. Did not move one of the dog beds in the living room. Just not very happy with the amount of money that she wanted to charge us. And her excuse was that they were training somebody new, well, they should have had the one that was training. Her go over and make sure that everything was done. Would not recommend .

Elsa was fantastic! Based on her reviews, I knew she would be great, but I was genuinely so…read moreimpressed with her work. She is kind, diligent, punctual, and incredibly detail-oriented. She was even able to get a stubborn stain out of our carpet that we couldn't remove ourselves! I am so grateful for her and cannot recommend her enough. If you're looking for a thorough, professional cleaner who truly cares about the quality of her work, Elsa is the one to call!

Else did good work and was great to work with! The price was reasonable and she was able to do the…read morehouse in a day

We requested a Deep Clean Service, Roochii Cleaning through Yelp Projectswas super responsive…read more Julie and Seydy came and really did such an amazing job! They were also kind and cared about the quality. We really couldn't have asked for a better experience. We can't always afford these types of luxuries, but it was well worth the money. From now on when we can afford this, we will always go to Roochii. Thank you so much.

It was a bit of a struggle in the beginning to get this process going to get scheduled because I…read morewas requesting paperwork but once I got that, everything else went smoother. They must be really busy because they were a week out when I scheduled. They sent two cleaners to my house. They told me that they would call me 20 min prior to them arriving so I could meet them at the house (since I don't live there). Unfortunately, they did not give me a ring but fortunately, I just happened to be there when they got there because I was worried this would happen. The two ladies did not speak any english at all and had to use a phone translator. They worked hard for 4 hours for a move out clean for a 1328 sq ft house. One of them asked me if everything looked good at the end- I saw quite a bit they missed but only pointed out a handful of things they missed that were still evidently dirty (eg. blinds, toilet, windowsills, stove, countertop)- she looked upset that I pointed these things out, didn't say anything and just went back to those rooms to address them. Since she seemed unhappy, I didn't mention the rest of the missed areas and cleaned the rest myself. I think they at least got 90% of it done which I heard is a win with cleaning companies. It would have been nice to get the 100% but I know they were tired and worked hard all day. They also left a dirty towel in the garage, two dirty towels outside the front door w/ a half empty water bottle, and a paper towel in the street. But overall, they cleaned the majority of the house well.

Unfortunately I have to revise my review as I'm being penalized by my former landlords due to dirty…read morepaper towels and dog hair left in the refrigerator and freezer, dust, dirt and filth left under the master bathroom vanity and dog hair on the baseboards in the master bathroom. They sent me photos. Deeply disappointing. Had I not seen these photos, I wouldn't have believed it.

From the owner: Transform your space into a sanctuary with our expert cleaning services! Say goodbye to dust…read morebunnies and hello to pristine floors, sparkling surfaces, and fresh, crisp air. Whether it's your home, office, or commercial space, our dedicated team ensures meticulous attention to detail, leaving no corner untouched. Experience the joy of a spotless environment without lifting a finger. Contact us today for a cleaning experience that exceeds expectations!

We booked a move-out cleaning with The Cleaning Fairies, so that our home is in good shape for new…read moretenants, and The Cleaning Fairies just sent a last minute cancellation. TCF simply said that the spot that we had agreed upon several days ago was "no longer available." I'm grateful for the notice, but nonetheless, TCF left us high and dry.

First I wanted to say that communication with Alexandra was great. Their customer service did not…read moredisappoint and if I could rate that service separately I would give her 5/5. The Cleaning Fairies fell short in every other aspect though. We did cap the amount of time they could be there to three hours since this is what other cleaning companies quoted us. What a mistake not going with our first cleaning company choice. We asked them to do a move out clean in our 500 sq. ft. home and to focus on the bathroom and kitchen. They quoted us $45 per hour for two people to clean in that three hour period. However, when we inspected the house (focusing on the kitchen/bathroom) we noticed they didn't even bother to clean on top of selves or other surfaces in those two rooms. Total these two rooms add up to maybe 100 square feet of the house. Two people, three hours, in 100 square feet does not add up to the quality of a clean we got. My husband and I could've spent three hours and cleaned the entire house to a better standard than what we got paying $135 to the Cleaning Fairies to do two rooms. We were required to hire a cleaning company by our landlord, but because of the sub-par cleaning we were not given our full deposit AND ate the cost of the cleaning. The Cleaning Fairies were willing to re-clean the two rooms they had guaranteed, and the rest of the house at a reduced rate, but this solution did not work for us because we had already moved out. The Cleaning Fairies were unwilling to offer an alternate solution. If you decide to hire the cleaning fairies be prepared to pay a substantial amount of money for something you could probably do better yourself.

Scheduled for 8:00am, and I received a message at 7:45am saying they'd be late due to traffic. They…read moredidn't arrive until 9:20, which wasn't an ideal start. Overall, I was pretty underwhelmed with the service. There were still noticeable spots on the carpet -- the same ones we've been able to lighten ourselves using our small Green Machine -- and I expected those to be fully treated with professional equipment. I was also surprised they didn't vacuum before cleaning. Every other carpet cleaner we've used has done a thorough vacuum first, especially important with two large dogs in the house. Instead, they cleaned over the pet hair, which left wet clumps pushed up against the baseboards and scattered throughout the carpet. While the technicians was extremely nice and polite, the overall quality just didn't meet expectations. We'll likely look for a different company next time we have the carpets cleaned. Edit after the owner replied: My wife asked the technicians point blank if they vacuumed before the they started the steam clean and they said they do not do a vacuum beforehand. So the response to this review is inaccurate further proving I will not use this company again.

Used them for a deep clean of my apartment and they were excellent! Had great communication when…read morerequesting a quote and booking, in addition to the day of service. Cleaning was thorough and they were also able to steam clean my carpets and deep clean my oven. Will definitely be using them again.

Did a completely mediocre job on a small house that was empty (move in clean) and then charged us…read more$585 for it. Insane

An absolutely amazing deep cleaning done! Right on time, the cleaning professional was a pleasure…read moreto work with. I look forward to following up with maintenance care and cleaning by this company.