If I ever need another used car, this is where I'll go. I'm a person alone, and Chris and…read moreStewart went above and beyond to help me out. Helped me pick a car in my price range that suited my needs; took the car to be checked at my mechanic for me; took my old barely running vehicle off my hands; didn't tack on lots of extra fees. Good guys.

I spent every penny I had on a vehicle that has left me stranded 3 times for just not starting…read more Every morning I freeze my butt off. No defrost. No heat. And I'm tired of being run around and written off! Shame on you!

I just wanted to share a quick positive experience I had with Mountain Auto Care, even though they…read moreultimately weren't able to service my car. After our check engine light came on, we called and spoke with Cameron. I explained what had happened, and he let me know that unfortunately they were getting ready to be closed for the next couple of days and likely wouldn't be able to service our car until early the following week. Even with that, he suggested we still stop by if we could. He said he could at least scan the car, see what was going on, and hopefully give us some direction. About 15 minutes later, we showed up and Cameron scanned the car for us. He confirmed that we were dealing with a cylinder 1 misfire (P0301), wrote down the code for us, and gave us some advice on how to diagnose the issue, figure out what was causing it, and hopefully get ourselves back on the road. What stood out to me was that he was genuinely willing to help even though he knew he probably wasn't going to get the business. He was getting ready to close within the next 30-40 minutes, but still took the time to talk with us and point us in the right direction. We ultimately had to handle the repair ourselves, but Cameron's willingness to help when he didn't have to was absolutely worth mentioning. Sometimes it's the small interactions that make you remember a business, and this was definitely one of them. Thanks, Cameron, for taking the time to help us out!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

BLUF: This shop and it's owners and staff are absolutely top notch. Do business with them if you…read morevalue your vehicle and money. My truck started making a strange noise in the engine on a longer road trip back to Durango. I called every dealership and two mechanics in town, all of which were weeks to months out from being able to look at it. One last shot and I called this crew. "Sure, drop it off in two days and we'll keep it for the day". Arrived two days later, the head mechanic jumped in with me and listened to the noise. It was faint but he heard it. Good thing for me because it saved me from making weird noises in front of experienced people! Got the truck back two days later after having been told exactly what's wrong, what will later on fail, and how much it will cost to fix it. Agreed on price and picked up the truck. Everything runs well and I paid exactly what we agreed on. These guys are legit and I will always have them work on our vehicles from here on out.

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

These guys, I can't say enough for their kindness and honest work. We purchased our first sprinter…read morevan which we converted into a camper and are quickly realizing that it's just as needy as everyone told us it would be. After traveling through New Mexico for a few weeks we had a check engine light come on which ended up being a code that needed to be addressed immediately. We called a number of shops to try to see if anyone could squeeze us in. Not only are most shops not able to work on Sprinters, the ones that can couldn't take us for a few weeks. After a recommendation from a friend we called Animas and they were able to take us in that day. As soon as we met the guys at the shop we knew we were in the right place for a big job. They even let us see the van while she was in surgery. After this repair we've hit a few more bumps and Dana is always available to help us. He is so knowledgeable and helpful in assisting us find reputable shops along our path. We're now in Washington State and he's still helping us problem solve issues. As Dana says, once a customer you're always a customer and we couldn't appreciate him more.

Horrible communication, over charged more than the dealership! Did not do a tune up ,didn't even…read morechange the cabin filter or the air filter or rotate my tires I could go on. Kept my car for over 13days and charged me over 1500.00 .They're clueless when it comes to TDIs and especially a Touareg.

I bought my vehicle from here and I'm so happy, I wasn't in the best spot financially and they…read moreworked with me to get me into a safe reliable car for my family. The whole team is professional and extremely nice, I would definitely recommend this dealership to anyone.

Good car selection, but the staff is not knowledgeable about the vehicles, and there is no warranty…read moreoffered before driving off the lot, price mark-up is at the top of market values. You would be better off driving a few hours to Albuquerque NM to get a better deal.

Very helpful and honest!…read more I was getting ready to go out of town and a check engine light came on. I was scared to drive the 6 hours without having it checked and they were nice enough to squeeze me in and check it for me before me getting on the road. Saved me a lot of headache. They were up front and told me there was nothing major and didn't try to milk me for a large service bill!

I cannot say thank you enough. An engine warning light came on not from from Durango... and Im a…read morelong way from home traveling through. Durango premier not only accommodated me... they welcomed me. Same day, quick review, clear feedback and advice, kind hospitality to me, a friend and my dog. I'm grateful and believe all should know what a trustworthy and gracious company this is.

I went to this particular garage because it was convenient. I live within walking distance and…read moredecided to take a chance. I'm so glad I did. They took good care of my 30yo 4Runner & all the senior aches & pains that go with it.

I wish I could leave two reviews because on two separate occasions I have taken my car into Durango…read moreAutoworks and drove away happy. The first time I took in my car my brakes were making a horrible noise. They looked it over and let me know that a small clip had broken, my brakes were fine. The second time I took in my car I thought that I would have to replace the clutch, it wouldn't shift at all and the pedal was mushy. I was actually stranded in the middle of the highway for a while before I figured out I could turn off my car and shift then turn it back on a drive to the next stop light before I had to do it all again. I limped to Durango Auto Works. They looked at my car right away and refilled my hydraulic fluid. Both times they could have done unnecessary work, over charged me, or taken advantage of general car ignorance. Both times they were kind, helped me right away, and explained things to me in a non condescending but simple way . If you live in Durango and you don't know a reliable mechanic I would recommend them any day.

Our truck broke down while visiting Durango, and these guys got us in and fixed our problem that…read moreday even though they had 3 cars up on the racks and about 15 more sitting in the lot. Very honest no BS mechanics. You have to love that.