If I ever need another used car, this is where I'll go. I'm a person alone, and Chris and…read moreStewart went above and beyond to help me out. Helped me pick a car in my price range that suited my needs; took the car to be checked at my mechanic for me; took my old barely running vehicle off my hands; didn't tack on lots of extra fees. Good guys.

I spent every penny I had on a vehicle that has left me stranded 3 times for just not starting…read more Every morning I freeze my butt off. No defrost. No heat. And I'm tired of being run around and written off! Shame on you!

I bought two vehicles (one new truck and one used car) the day the dealership changed hands to…read morebecome Stephanie Morris Nissan. in the time since, all the familiar faces have been replaced except two. The replacements seem to have moved here to work for the dealership. The laid-back community feeling of the dealership and the desire to be helpful are long gone. Instead it feels chaotic and high-pressure. I had over ten years experience with this dealership and always felt as if I was among friends. Very sad.

This is FAIR WARNING to anyone looking to do business with Stephanie Morris Nissan of Durango…read more I've purchased 3 Nissans from this dealership. On 6/24/22, I had the occasion to trade-in a Nissan on a purchase. I thought everything was fine until I started getting calls from Nissan Acceptance asking for payment on the traded-in vehicle. I told them Durango Nissan owns that vehicle as of 6/24/22. Well, not according to THEIR records. They say I own the vehicle and I'm responsible for the payments. There's no way I can make 2 monthly car payments. I called Durango Nissan and was directed to speak to Warren (Finance). Warren said everything was fine and Nissan Acceptance would be paid soon. When I later call Nissan Acceptance, they've not heard anything from the dealership and I still owe the money. Over the next 2 months, I make 8 visits to Durango Nissan and 18 phone calls to Nissan Acceptance, trying to resolve this issue. On Friday, 9/9/22, Nissan Acceptance gives me an ultimatum. Either they receive the money in 4 days or I'm going to collections. I call Durango Nissan and I'm told if I really want this resolved, I should talk to the owner (at the dealership for the day), so I come in and speak to Chad Morris (owner). He gives me a tongue lashing the likes of which I haven't had in 25 years. He states the issue has been dealt with. No, I cannot have a receipt as no such thing exists. I should just trust him when he says I won't be sent to collections (*really???*). Turns out Warren's log-in was incorrect, so my trade-in was never "grounded." Has EVERY trade-in since 6/24/22 not been "grounded?" How many other people are going to go through this NIGHTMARE due to dealership error? I'm now waiting for Monday, to see if I've been sent to collections. BUYER BEWARE. You want a Nissan? Drive to Farmington. Leah H Nissan owner

I'm writing this review in gratitude to the service department of Morehart Murphy, particularly a…read morefine fellow named Keaton. As I was driving my 2008 Chevy Silverado into Kayenta, Arizona, I had 3 service lights come on at once, Service 4-wheel drive, Service Traction Control, Service Stabilizer. I called the service department at my local Chevy Dealer, and they advised me not to drive my pickup any farther and have the truck towed for service. I started arranging for towing through AAA, who provided me with exactly 0.0 options. Then I called the closest Chevy dealer's service department, Morehart Murphy Chevrolet in Durango, Colorado, for advice. That's where Keaton came in. He asked if my pickup was "hopping" when I made a sharp turn. I told him it was, just like when it was in 4 wheel drive. (The dashboard control did not indicate that it was in 4 wheel drive.) He checked with a mechanic, came back with the advice to take the Silverado out of 4 wheel drive. The "hopping" stopped. He then advised me that I could continue to drive my pickup home and to my local dealer for service. Thank you, Keaton! Your advice saved me hundreds of dollars and got me home for the weekend. When I arrived in Durango on the way home, I offered Keaton a generous tip which he could not accept, but I'm happy to thank him by writing this review. Customer focus is sadly lacking across many service industries, e.g., AAA. Happily that is not the case from my experience at Morehart Murphy Chevrolet.

On a road trip and car broke down. Rhonda was amazing getting us in for major warranty repairs…read more They got us back on the road in two days, even having to wait for parts. Thank you for taking care of us.

Online purchase , smooth purchase and very responsive. Provided a reliable vehicle transporter…read more Vehicle was describe accurately.

Do the work completely. This is half-ass…read more I got rid of my German cars to have local service. Not sure I made the right decision.

Great place to buy Pre-Owned!! Excellent customer service and great follow up!!read more

From the owner: Selling Quality Pre-Owned Vehiclesread more

I bought my vehicle from here and I'm so happy, I wasn't in the best spot financially and they…read moreworked with me to get me into a safe reliable car for my family. The whole team is professional and extremely nice, I would definitely recommend this dealership to anyone.

Good car selection, but the staff is not knowledgeable about the vehicles, and there is no warranty…read moreoffered before driving off the lot, price mark-up is at the top of market values. You would be better off driving a few hours to Albuquerque NM to get a better deal.

Seem to want to hold onto all the old cars they have indefinitely. Selection of cars rarely updates…read moreso it's easy to see that the owner or manager isn't interested in selling cars but just wants a cute little car museum. Holding cars captive secondary to credit ratings and other garbage beliefs need to be updated. Some of the cars have been there over a year. That's not a business