I'm writing this review in gratitude to the service department of Morehart Murphy, particularly a…read morefine fellow named Keaton. As I was driving my 2008 Chevy Silverado into Kayenta, Arizona, I had 3 service lights come on at once, Service 4-wheel drive, Service Traction Control, Service Stabilizer. I called the service department at my local Chevy Dealer, and they advised me not to drive my pickup any farther and have the truck towed for service. I started arranging for towing through AAA, who provided me with exactly 0.0 options. Then I called the closest Chevy dealer's service department, Morehart Murphy Chevrolet in Durango, Colorado, for advice. That's where Keaton came in. He asked if my pickup was "hopping" when I made a sharp turn. I told him it was, just like when it was in 4 wheel drive. (The dashboard control did not indicate that it was in 4 wheel drive.) He checked with a mechanic, came back with the advice to take the Silverado out of 4 wheel drive. The "hopping" stopped. He then advised me that I could continue to drive my pickup home and to my local dealer for service. Thank you, Keaton! Your advice saved me hundreds of dollars and got me home for the weekend. When I arrived in Durango on the way home, I offered Keaton a generous tip which he could not accept, but I'm happy to thank him by writing this review. Customer focus is sadly lacking across many service industries, e.g., AAA. Happily that is not the case from my experience at Morehart Murphy Chevrolet.

On a road trip and car broke down. Rhonda was amazing getting us in for major warranty repairs…read more They got us back on the road in two days, even having to wait for parts. Thank you for taking care of us.

I bought a truck over this past weekend from Durango motor company. They were very helpful made the…read moreprocess smooth and easy and I knew they weren't trying to scam me or take advantage of me. You could tell that they wanted to give me the best deal and in the best vehicle that fit me 10 out of 10 service. I will definitely be going there for my next vehicle.

Online purchase , smooth purchase and very responsive. Provided a reliable vehicle transporter…read more Vehicle was describe accurately.

If I ever need another used car, this is where I'll go. I'm a person alone, and Chris and…read moreStewart went above and beyond to help me out. Helped me pick a car in my price range that suited my needs; took the car to be checked at my mechanic for me; took my old barely running vehicle off my hands; didn't tack on lots of extra fees. Good guys.

I spent every penny I had on a vehicle that has left me stranded 3 times for just not starting…read more Every morning I freeze my butt off. No defrost. No heat. And I'm tired of being run around and written off! Shame on you!

I hate shopping for vehicles because I hate the "car salesmen" attitude. But while working with…read moreBenny at Economy Nissan we never experienced the vulture stereotype. In fact we purchased 2 vehicles within one month. Benny showed us everything that matched our wants, new and used. This is the third vehicle we have purchased from Economy Nissan and with a daughter getting her learners permit within the year we will head back to Benny.

This car Dealer ship is a rip off. They do not know how to do business, take advantage of people,…read moreand their deal thing in Salida is a rip off. They will put your name in a drawing for big prizes, but it turns out to be only for $5 gift cards that are not activated. They sent our car title to our county clerk instead of sending ut to the loaning bank. Not professional at all. Horrible business.

Found what we were looking for at Precision; a late model, manual transmission Subaru Forester…read more Donald was very accommodating and low key in helping us to determine if this car was right for us and in transacting our purchase. We normally buy new, but Subaru discontinued the manual transmission and CVTs are a no go for us. We really appreciated Precision Imports making this a painless and comfortable experience. The car we bought was a good find. Low mileage, very good condition, and turn key.

This place does not even deserve 1 star. Worst car buying experience ever in my entire life. I…read moretraded my truck in for a Range Rover that had 45k miles on it. I was not offered or recommended a warranty, which was a bad decision on my part. As soon as I drove that lemon Range Rover off the lot is when the nightmare began. Brakes were squeaking at every stop, check engine light came on less than 2 weeks of driving it. A huge hole was in the engine and oil went all over my driveway and the car. It wasn't drivable. On and on the problems, until it finally broke down completely after repeated failed attempts to fix it as this dealership. The dealer told me he had the best mechanic in town. The car was towed to another repair shop and the bad news just got worse. The timing chain broke and when it did, it did a number on the rest of the car. I was told it was going to cost $7k to fix it. The dealer basically told me it wasn't his problem. But the car clearly was not inspected when he took it in because when I researched that issue, it was clear what was going on. Immediately after I bought it, it was right back in his mechanics hands and clearly he didn't look at it or is not experienced. I bought the car at the end of July 2022 and it took over 3 months to get fixed and ended up costing over $8k. The repair shop informed me that my car was not the first car that dealer has brought into them with the same issues. The owner of this business is the most unprofessional person I have ever encountered, was screaming at me on his lot and followed it up by a nasty text message. Stay away from this place!!

Great place to buy Pre-Owned!! Excellent customer service and great follow up!!read more

From the owner: Selling Quality Pre-Owned Vehiclesread more

I cannot say thank you enough. An engine warning light came on not from from Durango... and Im a…read morelong way from home traveling through. Durango premier not only accommodated me... they welcomed me. Same day, quick review, clear feedback and advice, kind hospitality to me, a friend and my dog. I'm grateful and believe all should know what a trustworthy and gracious company this is.

These guys have always been there to help me if every situation. Good guys and prices with honesty…read more& good work from each service. I'm so grateful for them being here for help for all seasons in Rado!

I bought two vehicles (one new truck and one used car) the day the dealership changed hands to…read morebecome Stephanie Morris Nissan. in the time since, all the familiar faces have been replaced except two. The replacements seem to have moved here to work for the dealership. The laid-back community feeling of the dealership and the desire to be helpful are long gone. Instead it feels chaotic and high-pressure. I had over ten years experience with this dealership and always felt as if I was among friends. Very sad.

This is FAIR WARNING to anyone looking to do business with Stephanie Morris Nissan of Durango…read more I've purchased 3 Nissans from this dealership. On 6/24/22, I had the occasion to trade-in a Nissan on a purchase. I thought everything was fine until I started getting calls from Nissan Acceptance asking for payment on the traded-in vehicle. I told them Durango Nissan owns that vehicle as of 6/24/22. Well, not according to THEIR records. They say I own the vehicle and I'm responsible for the payments. There's no way I can make 2 monthly car payments. I called Durango Nissan and was directed to speak to Warren (Finance). Warren said everything was fine and Nissan Acceptance would be paid soon. When I later call Nissan Acceptance, they've not heard anything from the dealership and I still owe the money. Over the next 2 months, I make 8 visits to Durango Nissan and 18 phone calls to Nissan Acceptance, trying to resolve this issue. On Friday, 9/9/22, Nissan Acceptance gives me an ultimatum. Either they receive the money in 4 days or I'm going to collections. I call Durango Nissan and I'm told if I really want this resolved, I should talk to the owner (at the dealership for the day), so I come in and speak to Chad Morris (owner). He gives me a tongue lashing the likes of which I haven't had in 25 years. He states the issue has been dealt with. No, I cannot have a receipt as no such thing exists. I should just trust him when he says I won't be sent to collections (*really???*). Turns out Warren's log-in was incorrect, so my trade-in was never "grounded." Has EVERY trade-in since 6/24/22 not been "grounded?" How many other people are going to go through this NIGHTMARE due to dealership error? I'm now waiting for Monday, to see if I've been sent to collections. BUYER BEWARE. You want a Nissan? Drive to Farmington. Leah H Nissan owner