These guys seemed like a good choice ... until moving day arrived! I wish I had read the other reviews on this company before I decided to book them. I would strongly recommend against using them! For the small difference in price with some other moving companies it was definitely not worth it, and the move for a 2 BR apartment, which I was told would take 4 hours took over 6 hours, so I ended up paying quite a bit more for the "economy" movers than I would have for a high end company - who would have gotten the job done right and not damaged my furniture. Multiple pieces of furniture were damaged in the move and when I pointed it out on moving day, the answer was "oh well that's old anyway". Furniture items that have been in the family over 50 years and have managed to not get damaged! On moving day, I spoke to Paul and he said he would send someone out to fix the damaged furniture. Now, 4 weeks later, he says that their contract didn't cover pressboard or Ikea furniture damage, so he's not going to do anything about it. (Doesn't say that anywhere in their contract!) I also found out after they left that they had smashed in a corner of my boxspring mattress, making it necessary for me to spend money on a new one, as well as bending an old brass lamp that can now no longer be used - also a family heirloom. Their carelessness in the move as well as taking 2 hrs longer than they said they would, plus leaving some mirrors behind at the old place that I specifically asked if they could move, and was told yes they could, makes me give this very poor review. read more

fast and easy move I highly recommend!! Great team Paul is a great guy to work with he worked around my schedule and made sure all my stuff got to my new place safe! thanks again! read more

I am missing my income tax returns for many years!! Also missing all my makeup,bathroom hygiene products, ironing board, iron, kitchen. When I called the company Paul said to file with police. So I did and with both credit bureau's and my bank. I would NEVER recommend this company!!!! If I could give zero Iwould read more

I have been using Paul & his company many times over the years and I have absolutely no complaints with the service punctuality and friendliness of all involved in my move, nothing was broken and the price was very reasonable, I would recommend this company to anyone looking to move at a fair price. read more

I hired 3 people crew to move my house contents. They arrived on time the day of the move. Looked thought task in hand and explained to me how they are planning on getting done. 3 guys worked tirelessly so, I felt my moving $$ well spent. Careful. Friendly. Value delivered. Satisfied. Thank you. I have no problem referring Paul and the crew to anyone. read more

As far as price goes, these guys have that market cornered. Unfortunately, sometimes you get what you pay for. I have used Economy Movers twice -- May 2010 and January 2011. The difference between the two moves could not have been greater. I was impressed with their service in May -- they arrived on time, they were quick, courteous and careful, and I felt they went above and beyond in helping me. They even gave me some great tips on packing and prepping to help with future moves, knowledge I put to work in January. January brought an entirely different impression. They were two hours late; once they finally arrived, they were in front of my building cleaning broken glass out of the truck -- this took more than 20 minutes. I moved from Mount Pleasant to the West End; I took the bus from the old place to the new place, a 15 minute trek -- they managed to take 45 minutes to get there. There is not a single piece of furniture I own that doesn't bear a mark of that move -- everything has been dented, scratched, or otherwise damaged. They broke two lamps (of three), poked a hole in the upholstery of my couch, cracked the back of my television and repaid me with a plethora of excuses. I contacted the owner to express my deep dissatisfaction; his only appeal was to replace the damaged items myself and send him receipts for reimbursement. However, having just spend several hundred dollars on moving, I wasn't in a position to run all over the lower mainland replacing the items I had spent years accumulating. I'm not sure why there was such a huge difference between my two experiences. Moving is a nightmare without the help of careless movers; I would not recommend Economy Movers and will not use them again. read more

I unfortunately hired Economy Movers in Surrey B.C. over the phone/internet. I advised them (Paul) of most of the items to be moved. He quoted me an hourly price, and after asking him if this move was booked and CONFIRMED, he emailed me back and said YES. I expressly asked more than once, if the movers would have furniture pads, tape, dollies and shrink-wrap, as some furniture pieces would need to be padded, then shrink-wrapped, or taped. He ensured me that they would have ALL the necessary items. As I booked this move 9 days in advance, I assumed there would be no problems...... I WAS WRONG ! Upon phoning them (Satpal Bains) at their promised arrival time, I was informed that he had received no emails or instructions to move me. ??? He then said he would be at my home at some time in the near future. Well.....after SEVERAL phone calls, and (re)informing him of my address and destination, he said he would arrive ASAP. Then.... after nearly 5 hours after they had promised to be there, they arrived. The back of the truck was locked, and they had no key. I had to supply tools for them to break the lock. GREAT START ! Albeit without pads or dollies. I asked why these things were not present...all I got were shrugs. One of the movers used a dirty wheelbarrow from the side of my house to transport unprotected furniture and boxes to their truck. It was raining slightly and the ground was wet, but to my dismay, I witnessed my mattress, box spring and other stuff placed and dragged on the wet ground and onto the truck. PART TWO...UNLOADING. The owner of my new house asked that they wear "booties" (which he supplied) when in the house. The driver Satpal said it was against WCB rules to wear them....I'm not sure about that. Anyways...as unloading started I told the movers where to place furniture and boxes. This only worked when I was watching them eagle-eyed. Otherwise, even after several requests to put items where I told them to... they simply piled everything wherever they pleased, and grumbled when I told them that they put something in the wrong spot...AGAIN. As I am physically disabled I didn't want to have to drag furniture around afterwards. But I surely did. I wanted furniture against the walls, with boxes in front, so I could more easily unpack the boxes without moving furniture around. This didn't happen, and I struggled for 3 days to undo the mess they left behind. Almost finished unloading, the box spring and mattress were left in the adjacent garage. When I asked one of them to bring the pieces into my suite, I was met with a dirty look and grumbling. Rather than taking it into the bedroom, as I initially asked, the pieces were just piled in the middle of the livingroom. In the next couple of days I noticed scratches and scuffs on several pieces. In closing....I have hired movers several times over the last 10 years, and I can confidently say that the workers sent to me by Economy Movers in Surrey are hands-down the worst I've ever had. read more

The worst moving company I have ever dealt with. I spoke to Paul on the phone and booked the truck for our move. We needed a big truck, we have nice stuff and I explained him that we need quality work, nothing can be damaged. He assured me everything will be fine. 2 days before the move, he calls me and tell me that the truck is not available (no other explanation given). He then said he can only send the small truck.. since this was the end of month, it would be tough to find another available truck for moving, I reluctantly said okay. On the day of moving, the movers showed up with a very small truck (1 ton), I had reserved a 5 ton initially. On top of that, they were sooooo rude, they refused to put blankets down so that carpets would not be damaged as it was raining out. They said all their blankets are wet and our stuff will not fit in their truck. Their truck was so old and muddy and they said that they thought this was an old small apartment move. And to top it all off, they JUST TOOK OFF!!!!!! And left us high and dry on moving day. I called the owner right away - who conveniently was gone to India. I talked to Pete on the phone, who was rude and refused to do anything or try to find us another truck and simply hung up the phone. This was the worst service we have ever had to deal with. Problems happen, its how we deal with them that sets us apart. read more

These movers are HIGHLY unprofessional and provide a terrible service. I booked them weeks in advance. I confirmed my moving time with them the day before the move and the morning of the move. When I called the morning of the move to confirm again, they themselves did not know the time and had to ask ME what time we were scheduled for. They then failed to show up and after calling them, they said their truck was unavailable. I tried calling them back multiple times to see if there would be a delay with the move or if it was being cancelled on me altogether. They did not pick up a single phone call. I eventually got a call from the boss on a private number (one hour later) who claimed that the movers were on their way and that he would call the truck drivers and then call me back. I spoke to him kindly, but he sounded annoyed and did not even apologize considering it was an hour past the scheduled move time. We received no updates and were left hanging. I am extremely disappointed with their service and highly DO NOT recommend them for anyone. Their cheap price is NOT worth the stress. read more

I used these movers sometime last year.. and let me tell you that it was one of the worst experiences of my life. Me and my girlfriend, we have moved like over 6 or 7 times in past few years, and I've had a lot of experience with movers. Except for these one.. all of them have gone very smoothly mainly because those movers have been genuine and honest and tell you everything upfront.. but not these ones.. these ones give the entire system a bad name. Very unethical, very dishonest.. will not tell you anything upfront.. and will not take responsibility to breaking stuff.. which has not happened to me even during international moves.. and worse is.. they say economy.. but will charge to over 3 times the estimated price.. In anyway.. I wouldnt recommend them even to my enemy. I think these reviews are important and very helpful though.. however.. it was my bad luck.. i hired these people for u.. so people.. if this is your only option.. you are better off doing your move yourself. read more

I was thoroughly impressed with the crew that arrived at my place. They were booked pretty last minute. Showed up an hour before they were estimated to. The guys were fast and efficient and they had a great sense of humor. They had me out an in, in less than three hours. Will definitely use this company again. Kudos to the team read more

Movers worked hard and did the job in a good time. I will use them again in the future.

This move was January 2016 Don't let the name colour your decision to hire these excellent movers; there is nothing economical about their service. I have moved many times and have had numerous movers over the years. I know my movers. Economy Movers were indeed economical, also efficient, friendly, and flexible. I had to change the moving date twice, which was immediately accommodated, and without the usual negative attitude. After changing the moving date twice, I then also had to change the time of the move much to my chagrin. This third change was also met with cheerful professionalism. All of my belongings arrived in perfect condition, on time, and the price was exactly as quoted. To sum up: very happy with this company, hire them. read more

Best moving experience I have ever had. Used their services three times and always we were extremely satisfied. Last move was from Surrey to Chilliwack. They are friendly and understanding people, and very hard working. You get your full money's worth. Really economical and best service. I thank Paul and his team. I recommended them to a friend and they too were very satisfied with their service. read more

The owner/dispatcher Paul gave me a time frame of 2-3pm, so I booked half a day off work. Despite several calls where he assured me I was the next in queue and that they were on the road coming towards my place the movers did not arrive until after 7:30 and were not even told about the job until 7pm. They also failed to deliver two of my items and are refusing to deliver them to me. It has been more than two months and Paul refuses to return my phone calls. I would highly suggest against using this moving company! read more

DO NOT use this company. First of all I called Two Small Men with Big Hearts , and assumed that's who I was getting. When the 2 guys showed up their truck read Economy Movers. I called the week previous to confirm my scheduled move, he had written down the wrong day. When The 2 movers arrived they were irritated from the start saying that The boss had told them it would be a three hour move, a one bedroom, quick job. These guys were completely unprepared, the main guy said "I wouldn't have brought this old guy if I knew this wasn't a quick , easy job ". I still have furniture sitting in my garage because they "couldn't" lift it upstairs. I argued with Paul (Satpal) the owner over the phone and told him I refused to pay the full hourly rate, for a job that took twice as long as it should have and didn't even get completed. I am a single mom and now after paying $937.50, I need to find someone to come to my house to finish the job they didn't. read more

These movers are a BUNCH OF CROOKS. We hired them for our move from Surrey to Langley and it was the worst experience ever. They damaged the walls of our old house and the walls in the building and then they also damaged walls of our new house. They took 9 hours just to load stuff from our 2bedroom and 4 more hours to off-load the stuff in our new house. They broke our plasma TV, broke the glass of our coffee table and destroyed china cabinet. Most of the boxes were all torn and we even found some of our stuff lying on the street when they said they were done. They fought with us and started threatening us if we don't pay the amount they were asking. We even found our mattress was torn too when we were unpacking the stuff. We tried to contact the guy who runs the company (the same one who answers the phone) and he just is not reachable now, we left several voice messages and never got a call back. These people have fake addresses in Surrey, Vancouver and Burnaby. read more

We used Economy movers to move a 1 bedroom apartment. Not only could they not fit the contents in a 5 ton truck because they did not load it properly, they took 6 hours to load! They spent a lot of time on "Smoke breaks"! Their Dolly broke, and they spent an hour trying to fix it. They had no fuel to get to our new home which was 25 KM away so we had to give them an advance. We thought they would deduct the time spent on these things off our bill, but they did not. Most of our furniture was damaged. Our leather couch had a big scrape, our buffet has a deep gash, and our microwave cart had 2 walls completely punched through. Our corner cabinet and bed frame were damaged and they lost the shelf supports for our bookshelf so we can no longer use it at all. We called them numerous times regarding this, and they say they'll call back, but never do. Unbelievably poor service! We take excellent care of our things and now most of our furniture is damaged thanks to these "Professional Movers". To top it off, they damaged the walls on our brand new home. I have never written a negative review about anyone ever! But people really need to be made aware. Hire a company that charges more per hour, that will get it done in half the time and won't wreck your belongings. read more

HORRIBLE EXPERIENCE!!!!! When we initially called and hired Economy movers, we specially said we need movers for the entire day as we have an entire house (3 storey) to move. They said no problem we have availability so we booked them. And their rates were good too. Day of move, we get a called that they accidentally overbooked and do not have the size of truck that we require so we scrambled to get a truck from Uhaul. Luckily they had what we needed. When the movers came to the house they looked through the house and determined how they were going to move everything. First round was fine but when it came to the second trip, all 4 of the movers were in such a rush to get everything done and get out. 3 of them had to be elsewhere at a certain time. They were in such a rush that they damaged ALL of my furniture and damaged the floor in the new house which we moved into. They broke my daughters rocking chair which I have had since before she was born. She was so devestated!! All of my furniture and other belongings have so many nicks, chips and scratches on them. I would NEVER recommend this company to anyone or EVER use them again. I would have happily spent more $$ for better service!! read more

I recently used these guys to move in August 2011....it was one of the WORST moves I've had ever in my life, and it's weird cuz I've used them before and never had a prob(but I guess the 1st time I paid cash, this time the ministry was paying)........The 2 guys that showed up for the move was obviously not ready/wanting to work......all they did was bitch the entire time about how heavy stuff was and was taking smokes breaks after every few pieces of items they brought to the truck. They told me the ministry had approved them to do a 4 hrs move (which later I found was a lie, they were approved for 5 hrs).......One guy, I have no clue what he was doing, dropped a bed frame and broke my daughter's chest of drawer (that I just bought her, not even a month before the move), almost killing himself in the process and that was another excuse to take a break to have a smoke and talk about filling out compo papers. The appointment was scheduled for 9 and they came at 9:15 at 11:45, only 3/4 of my house was on the truck and the truck was full. I double checked with them that they had the address and knew where they were going before getting my kids and I in the cab to get to the new place. I got to the new place at 12:05 pm...they never showed up till 12:40 saying they got lost. They unloaded 90% of the stuff they moved in my livng room and dinning room and left my washer and dryer in the guest bathroom downstairs, saying they couldn't bring it upstairs to the laundry room cuz that is a 4 man job...it was 1:35 when they left and I had to left and carry everything where they needed to go by myself, while supervising 2 kids until my bf came from work and helped me.........I called the boss the next day once I got a phone as my home phone wasn't hooked up the day of the move and I had no cell, he asked me what I wanted him to do now adn why I didn't call him right away when it happened, I explained I had no phone and he said I should have gone and borrowed someone's phone/use the worker's phone (how nice of you, cuz I'm gonnause your workers phone to complain on them, when I'm by myself with my 2 kids).....after threatening that I was gonna call the ministry and they prob won't get paid cuz the ministry is prob gonna have to pay someone else to finish the move, the boss said he can get 2 guys to come move the washer and dryer but don't know about gettting the remainder of my stuff from the old house.......my bf got a buddy to help him and the so-called 4 man washer and dryer job was done by 2 average sized guys, that didn't have a dollly to wheel them up the stairs......I called the boss back to let him know that I didn't need him to move the washer and dryer anymore and he said he was gonna line up someone to bring over the rest of the stuff, which he did......when I started un-packing anf +d9 setting everything up, I noticed everything was pretty much except for stuff that was in boxes and they 2 1st jackasses that he had sent me had stolen my daughter's camera she had gotten for her birthday, I called th boss and he said he would look into it, never heard back from him................I will NEVER, use them again, the last thing I expect is for them tosend thieves to move people's stuff but I guess it does happen sadly read more