Attempted fraud. They charged me packing, shuttle and transport fees based on "actual weight of…read more4300 lbs" and when I contacted them to say that I knew my goods could not possibly weigh that much, said they would not release my goods until I paid $6000USD in full. After I paid in full, they admitted the shipment actually weighed 3700 lbs, and offered to refund a small portion of the transport fee only. Their "full service" was supposed to include certain of my items being clearly labeled and put aside for my quick access, but this never happened. I had paid a lot of money to have those items sorted and put into a separate pile for this purpose. Their accounting department made multiple mistakes that cost me over $260USD in bank fees, for which they only offered to reimburse $130. They arranged to have my car transported, and it arrived damaged, for which I had to submit a claim. My attempts at resolving the situation only resulted in a rude email from them stating they would make "no further adjustments to my invoice," other than deducting the $130 bank fees.

Friendly, quick to respond and went above and beyond in helping us figure out our car import…read morerequirements even though we were driving separately. The movers themselves are super efficient and considerate too! I will say the scheduled delivery date was a bit alter than I really wanted, but the delivery window was also over the holidays. Any other moving company also gives huge delivery windows and you can never control everything so all in all they were great.

Really glad we chose Arctic Sunshine Movers to help with a move from Kamloops to Vancouver. They…read morewere upfront about their rates, stayed in communication during the process and made everything easier.

Our experience with Arctic Sunshine Movers was absolutely wonderful! The entire experience from the…read morefirst email inquiring about their services to the last box being placed in its correct spot was perfect! And, compared to other moving companies, their pricing was very fair & affordable... we were quoted much more from other companies who offered the exact same services, and I have only positive, glowing, amazing things to say about Arctic Sunshine Movers services for such a good price!! The owner, Toheed, was extremely friendly and professional in every interaction we had (and I had a TON of questions as a person who was using a professional moving company for the first time!). The team of 3 movers on the big day were absolutely amazing. They arrived on time, were very kind & professional, and treated all of our furniture and boxes with such care - each piece of our furniture was wrapped! We just put new floors into our new home, and they were very conscious of this - putting down protective mats/walkways to the rooms, as well as taking shoes off as needed. The mover who was in charge of putting furniture pieces/boxes in specific rooms even offered to move things again to another room if he sensed that I wish I'd asked them to put it elsewhere at first, haha. All in all, it was just such a wonderful experience and they eased so much stress on the big day! Also, they even finished earlier than expected since they were so efficient and worked so hard! Overall, I would recommend Arctic Sunshine Movers to anyone who is looking for a kind, hardworking, professional team of movers for a great price. If/when we ever move again, I will be choosing this wonderful company again with absolutely no hesitation because it was such a positive experience!

When the time come up to hire a mover you might don't know which you pick , you get many quotes…read morewith different rate and different names and details. But if you wanna be far away from headache you should hire John Q moving. You get a quite with affordable rate and they will send you an experienced crew to make your day . The owner is really helpful and have great communication with him . I recommended John Q moving for anyone who need moving .

I started using John Q Moving in 2016 and have used his services since for many moves including my…read morerecent April 2023 move. John and his team can have continuously proven to me that they can be counted on to do what it takes to ensure a smooth move , and they always work hard and are very efficiently , and at a competitive price. In particular they had no problem helping me move items that I thought would be difficult due to the weight, however they were very skilled in using dolly's and moving large pieces safely . I highly recommend John Q Moving

I didn't hire this moving company but it was booked by the home owners (where I was watching 3 cats…read moreover Christmas break). The piano was booked by the home owners for a piano pick up, storage & the delivery... The delivery is where I became involved in the saga of a piano move. In my books, just this first part of the saga earned the two guys (Justin & Jordan) a 10/5 stars (seriously- these guys did everything they could to make this happen, utilized all their tricks of the trade with their very long careers working with this moving company). The guys showed up in the morning (& had confirmation on the date of the delivery by the home owners) were told there was no stairs when the move was booked. We commiserated on the home owners "communication skills." As the layout of the place was a very odd split level (& a huge workout to even just bringing in smaller items). They also didn't know the home owners were not at home for this delivery. So this added to the level of unknown for both them & myself (as "extra fun" part to this story, the home owners also didn't tell me anything about a piano delivery, nor that it magically would show up the same day I was exiting from their housesit). Needless to say, I had 3 very stressed out cats needing to be rounded up. This of course was after the most confusing start of move. The convo of is this even the right house for a delivery kind of banter. Even with all the confusion & understandable frustration being that they sent their other two movers ahead to the next location (this delivery was in PoCo & they were sent ahead to prepare for the next delivery in downtown Vancouver) with the equipment. This meant these two guys had to handle moving a piano up stairs without the regular amount of guys or equipment. Yet they were professional, laud down carpet, protection items and did everything they could minus wave a magic wand to get that piano into the house. They got it up 4 entry stairs & into the house (I'm sure if the door could of been removed from the hinges that would of greatly helped but alas, no home owners & no pre-move prep...), pivoted in a very awkward entry & made it up a whole bunch more stairs (that have a weird curve to them), pivoted again in a limited space & navigated the very large space taking furniture to reach the random location selected by the fireplace (location as per home owners request when they did confirm the piano was theirs). They did this after moving the home owners' recently delivered & very heavy boxes out of the way & also moving all furniture that could cause issues out of the way. Plus took time trying to fit it back again (as not only the home owners didn't communicate about this delivery, but they didn't even have their layout of their furniture prepared for that delivery). The guys were also very patient waiting to start the move inside until I got all 3 of the very stressed cats rounded up (not a fast process & were very much against being locked up, let alone picked up without an invite, being held while I walked, plus carried down significant amount of stairs with this lady using a cane while the cats were trying to wiggle & claw their escape - one was successful & process had to be repeated meaning they waited even longer to bring the piano inside). From the story pieces I patched together about the piano moving before I got involved, was that it was a free piano that was picked up (with what sounded like the same level of home owner communication skills that I highlighted above). Piano made it to storage. This was just prior to their Christmas travels. Piano delivery was apparently planned & attempted the day before (not sure if that was by phone or in-person but somehow this company got confirmation to deliver when the home owners weren't yet home & on the same day I was leaving). I mentioned the amount of much effort the two guys (Justin & Jordan) went through to both of the home owners & multiple times as I was leaving their home. I stressed they should give them a 5 star review immediately for all that effort. Seeing that it is not on the company page (and I'm not going to take time combing through other review platforms), I'm writing this review to let others know how amazing of movers this company are. I'm beyond impressed they can still compete the job even with lack of details provided, less equipment & 2 less bodies. I do suggest to the company that they request photos of entry & area into home where piano will be delivered if they can't confirm the home owners will be at their place when delivery is planned. As it shouldn't be up to the movers to magically save the day & risk hurting themselves (I helped move 2 pianos in my lifetime, both were extremely heavy & took much more than 2 people to do so). Again, very impressed these 2 guys got it into the home & with all the complications added just makes it that much more impressive.

WOW!!!!! Just finished move with salmons transfer…read more Let me start at the beginning, dealt with Mark Who then ha d Lynne call me, came to look at things Gave me a great quote The guys came, Russell, Rick and Fabio This was the greatest team, the move went flawless THANK YOU THANK YOU THANK YOU It was a pleasure to watch you work lol

I have contacted Lloyd, the owner of this moving services via FB messenger (that's how I found…read morethem). I just had to trust my gut and give it a shot. Our move from Port Coquitlam to Courtenay, BC was a smooth transition primarily because of their outstanding work ethic, honesty and value for the services they provided. Our earthly possessions came just as how they left our previous home, in one piece. The team work was superb! Need I say more but THANK YOU Lloyd and your Awesome Team!

I'd like to report several incidents of super service at this Penske location for their service and…read moreRental departments. The service department was quick to diagnose the issue on my truck and give an estimate on repair time which would have been pretty good turnover except for my diminishing hours of service. Then the rental department was quick to assign me a rental so I could continue on my route and get back across the border before running out of hours for the day. All the staff I encountered were top-notch and courteous and very helpful. Turning back in the rental the next day was also a very quick process and I was on my way in record time.

I was moving from the North Shore and before doing so, I contacted a bunch of movers. I didn't have…read morethe standard 2 bd or 3rd, my sister and I lived together and each brought or belongings and furniture plus some things of our parents. Almost all the movers quoted me a price without even coming to see what we had to move. I had read reviews on Reddit and one mover was highly recommended so I called him, he came over and quoted me a ridiculous price, 5 times what I ended up paying. Perhaps it was because it was Easter weekend or because we had a lot of stuff to move, not sure. I then contacted a bunch of movers by email and got very quick responses by many but Super Dee stood out to me because they wanted to see what we had before quoting a price. Others said they would send me a 4 ton truck but when Don came from Super Dee, he looked at everything and surmised we would need a 5 ton truck. I thought Oh no, what is this going to cost me but it turned out to be a very good price, and he was right, that truck was packed! Yes I got lower quotes but there was no way anyone could do the amount of work Don and his team did plus pay for gas and the ferry for anything less...more on that later. We had lived in this particular house for 20 years and had accumulated a lot of junk and things we didn't want to take. Turned out they do junk removal as well; it was perfect! Super Dee is definitely a Mom n Pop operation, Don's wife Jeanette runs the office and Don handles the move with his crew...all nice guys and very helpful. If you are looking for a service where everyone wears matching uniforms, shoes polished, hair styled etc, they dont fit the bill but i can attest to the fact that everyone worked really hard, hour after hour, always smiling and polite and 100% honest. I wouldn't hesitate to recommend them and use them again. I preferred having a crew that was flexible, not standing there with a clipboard adding another 15 mins to my bill. They agreed to a price and they worked damn hard to get it all done no matter how long it took. I also wanted to add that when it became obvious that i wasn't going to get everything done ( finishing packing the little stuff left and clean a 4 bd home for the walk through with the owners in 3 days) i asked Don if he had any helpers he could get and he arranged for a couple of extremely hard women to come and finish packing and cleaning. They were absolutely fantastic, if you have a big move, I 100% recommend you ask Don to set you up with them. The first day they focused on the packing, the second day they asked me what I wanted cleaned, fridge, windows etc? I said This is not going to be that sort of clean up, I need you to do whatever each room needs done whether it be cleaning the radiator or the blinds, anywhere you see dust and dirt it has to be cleaned. And they did. They were like two little tornadoes going through the house. They organized keep, trash, donate piles, they even helped me load up my own car. There was literally nothing they wouldn't or didnt do. Do yourself a favor and hire them if you can afford the extra expense because they are really worth it. Don and his team worked really, really hard for us. They spent hours on removing junk from a house that had been lived in by us for 19 years; there was a LOT of junk. Next day, back with the same amount of energy to load the truck and the following day to deliver it to where we were moving to. I dont know how they were able to do that much work 3 days in a row; I would have been in bed for a week after Day 2. I was so pleased with the service that I did something I have never done before and that was to pay them more than they asked. Of course I tipped each of the movers but my sister and I spoke about it and we thought they had done an extraordinary amount of work for the price we had been quoted especially when they had gas and ferry costs. We felt they had quoted us a price that was too low considering all the work they had done so we added an extra bonus amount to the bill. Ive never paid someone more than theyve asked before and that should speak volumes about what we thought about the service that was provided. A huge thanks to Don and his team!!! We highly recommend them!

After looking at several moving company reviews and calling different companies, we decided that…read moreusing Super Dee movers was the best choice for the money for a move from Maple Ridge to Parksville. When I talked with Jeanette, one of the owners, she seemed very helpful, friendly and professional. When I told her about the size of our house and how much furniture we had, she sent us a quote based on two trucks which after some discussion it seemed like it changed to one truck on their end. They said that one truck should be enough. After selling our house, we contacted Jeanette again and told her we would like to use her company. One week before our move, we called again and asked to have someone from the company to come by and assess our needs. One of the owners, Don, came by and told us what we needed to do to prepare for the move. He also said that 2 trucks would definitely be needed and we would have to pay an additional charge for the second truck and an additional helper. We told him that we were told that we were quoted for 2 trucks initially and the further charge was a surprise. After some discussion with Jeanette again, the extra charge was reduced a bit from $1500 to $1000. On moving day which turned out to be the hottest day on record (June 28th), the movers showed up almost 2 hours late and seemed ill prepared for the move. In fact when they wanted to break for lunch, they had no food or drink so we made them lunch and provided lots of bottled cold water for them as well as an air conditioned space for them to relax for their break. They were not organized and one of the workers seemed lost and spent a lot of time either on his phone or standing around. We told the person in charge (Brandi) about this and nothing changed. Later I called Don to inform him of what was happening and he was very defensive with me and said that we should feel lucky that they didn't cancel our move due to the heat. Later on I received a call from Jeanette the owner that it appeared that we were abusive toward the worker and and were pushing to have the workers hurry up which was never said. When we told Brandi that we were told this by Jeanette, she said that that was never mentioned and they must have misunderstood what we said. After seeing that they needed help, I realized that I too needed to assist in helping load the trucks and moved plenty of the boxes and pieces myself. A couple hours later, we noticed 2 of the movers had disappeared with one of the trucks without even notifying us. In the mean time, all our boxes and possessions were out in the street and unattended. Several hours later it was obvious that the trucks wouldn't be fully loaded due to all the problems the movers had encountered. They decided to leave at 7pm and promised to return the following day. The next morning, a better crew showed up and was much more organized and managed to conclude the loading in a few hours with our help. The next day at our new house, once again the movers showed up at least 3 hours later than we were told by the owner due to some other issues that we had not been informed about until I had called to see where they were. They finally showed up at 2 pm and commenced unloading and both my wife and I assisted in helping them. As we unloaded a few pieces of furniture, we saw that they had some damage from the truck. We mentioned this to Brandi when the unloading was finished and she wanted to conclude the move in a hurry to catch a ferry back to the lower mainland. She wanted payment right away and hastily took pictures of some of the damage and said they would contact us about dealing with it, but nothing was ever done. We also noticed that both our bed's mattresses were not wrapped and had some dirt on them. Much of the furniture we later discovered was also scratched and even a box of china had been dropped and all the pieces were ruined. We also noticed after the trucks left our brand new driveway that they had both left large spots of oil all around it. I informed Don about this and he told me how I could remove the stains. He offered to send someone to clean them if I had no luck but never answered me back when I had called and texted him to deal with our problems. Since the move, I had tried to contact Don a few times without him, Jeanette or Brandi ever responding back to try to make things right. It is too bad that this company wasn't as good as we first thought. In fact, they did a poor job and weren't worth the money we were charged. Don't expect them to deal with any problems properly. We will never use this company again and hope others will learn from our experience.

I am the President of Strata for a 400 suite condo. We have 2 entry doors to our underground…read moreparking that Capable One maintain for us. In the past 2 years we have had about 10 "Emergency Issues" with our doors, mostly drivers running into them. Capable One is simply amazing. They are on site within and hour...Every Time. All of their team are efficient, respectful to our residents and communicate clearly.