Great job on removing old window tinting off my old truck. And nice work on replacing my…read moredaughter's cracked front windshield.

I own a 2018 Lexus RX 350. In November it developed a water leak that came through the eyeglass…read moreholder in the roof. I initially took it to a Toyota dealership that blew out the drain pipes that are on both sides of the roof. That worked for a couple of months but began leaking in January. When I returned to the Toyota dealership they determined that the skylight was the issue & quoted $1659.94 to replace the sunroof glass saying that the rubber seal on the sunroof was failing. I have never used the sunroof & when I looked at the rubber seal it looked brand new! I then went to the Windshield Doctor and met Dillan LeGrand. I explained the issue & he spent the next few hours sealing the drains while I waited. He charged a $100.00 fee for time and materials. He said to wait until it rained to insure the roof did not leak. After several weeks & no rain I decided to go through the car wash over the weekend. Not a drop of water leaked through the roof!! Yesterday I went to the shop & was thrilled to pay his fee. Dillan provided a solution to the problem, was courteous, creative and I highly recommend Dillan & his abilities! The Toyota dealership saw a silver haired senior woman, driving a Lexus & went "ChaChing"!! BS on that. Thank you Dillan LeGrand!

Great people, outsranding work AAA +++ we have had 2 Different cars worked on the finishing the…read morepaint was fantastic cars don't even look like they've ever been an accident

Who knew getting in a collision could be such an adventure!!! NW Collision has some of the best…read morecustomer service I have ever experienced. A full size deer broadsided the front of my SUV while I was in Walla Walla on business. That SUV wasn't going anywhere and I had everywhere else to be. Chad and the rest of the folks at NW Collision took it in and made my life so easy. Besides being super friendly and funny as hell, they dealt directly with my insurance, they repaired the SUV back to new, and they didn't even eat the Halloween candy I had to abandon when it got towed! NW Collision took time to re-wrap the front end in that protective 3M stuff, and then for their final performance - cleaned it back to sparkling before I came to get it. If six stars were a thing, NW Collision is deserving!

Thank you Jose and family for all your help and hard work. My windshield looks great!read more

Outstanding service and products. Honest, quality, integrity…read more Everything from rock chip repair, tinting to a complete new windshield for me.

Shoutout to Safelite Auto Glass on West Clearwater Ave for replacing the windshield on my 2014…read moreToyota Tundra truck this morning. My truck's new glasses are PERFECT and she looks so good!!! And my technician Abderrahmane (hey, don't come at me, that's how it was spelled in the company texts!!!) even repaired my head liner which was falling down!!!! I would highly recommend them!!! But a few tips before you go: 1. MAKE AN APPOINTMENT IN ADVANCE. They are very busy and the place runs like a Swiss clock. 2. BE ON TIME FOR YOUR APPOINTMENT!!! Again, they run a tight ship. They would like you to show up within 15 minutes of your appointment time. If you don't, you might not be seen. 3. If you want to wait, you can. The place has plenty of seating AND customer wifi available. I put in an earbud and watched a movie during my wait. They also have coffee, water, and cokes available to customers. They were prompt, professional, and courteous to everyone who came through the doors. I'll definitely make sure to use them in the future if necessary.

Angel with Safelite Mobile in Kennewick was fantastic! Thank…read moreyou for the great service and for squeezing me in after I had an accident in the Tri-Cities while visiting from Spokane. I really appreciated the quick help and professionalism!

Wish I could give it a zero. The worst. Here's the highlights if you ever think about even trying…read morethese guys: 1. They said they would provide service same day...they didn't. 2. They took my credit information as a "hold only,. They didn't. They ran my card immediately. 3. The installer showed up with the wrong glass. 4. It took over a week to get my refund. 5. Their phone person blamed the whole experience on me. It was simple. I asked them if they could X, Y & Z. They said they could They performed zero of the things they said they would do. ZERO!!! Were they rude? Not really. Just really unprofessional and unapologetic. They did NOTHING to ease my situation. I was under the gun to get the work done quickly and they guaranteed they could do it. They did not deliver on one thing they said they would. I would not recommend these guys to anyone...ever! I rarely, if ever leave reviews. This time, I plan on it. If it saves anyone from avoiding the nightmare I endured it's worth it. Here's some notes for Auto Glass Guru if you read your reviews: 1. It's called customer service for a reason. You are supposed to provide the customer with service. Not bad service or no service...actual service. 2. Good companies try to make it right with their customers. You should try that approach. You did nothing to offer help. 3. Retrain your staff or rewrite your policy. You are a simple dispatch service who farms out the work to a local and takes a cut off the top. Regardless, your business name is on it. Act like it. Very disappointed.

I had a good experience with Auto Glass Guru in replacing the lower window on my 2016 Prius. They…read moregave me a better price than a major competitor by about $150. The real stand out however was Daniel, the installer. He was so helpful and even went the extra mile by speaking Spanish to the gardener who broke the window, making arrangements for my reimbursement. He was courteous, on time, and had great communication skills. Highly recommend!

I am so shocked Angel's does not have a single review that I am finally writing my first review…read moreever. I was staying in Tri-Cities and had my window broken. Panicked, I called all over Kennewick and Victor was the only one that said he could get me in the same day. I set up my appointment for later in the day and when I arrived the window was actually being delivered. Turns out they shipped him the wrong window. Victor felt bad about it and called immediately to have the right one sent. He felt so bad he was willing to replace my window after 9pm when it arrived. We opted for first thing in the morning. First thing the next morning and the job wasn't as easy as Victor had thought...did he complain? Nope. Did he try to squeeze more out of me because he basically had to take apart my entire door? Nope. Top it all off with the fact that he is one heck of great guy and amazing to talk to and I'll say it again...I can't believe I am the first to review.

I arrived around noon real excited I just bought my first car and was inquiring about tint. I was…read moregreeted by one of their 3 technicians who gave me all the specks on the 3 different films they carry, i decided to go with nano ceramic. It was the priciest of the 3, but i was sold at UV rejection and absorption. They did not disappoint!!! Amazing product SAME DAY SERVICE, and they had an awesome waiting area with free goodies and beverages for customers!! Glad i went with them kept my business local and very happy with my new car!!

Friendly and fast service! I reached out to this shop about getting my A/C recharged and to look…read morefor a possible coolant leak. After setting up a time to bring my car by, I showed up and he clearly explained the process and his pricing so there wouldn't be any surprises as to what I could expect. The guy was very honest and charged my AC right up to be ice cold again. He checked all of my tubes, lines, and parts than could relate to any coolant leaks and found nothing but said to bring it back if I have any issues. Overall, I had my car returned to me in just half a day and felt like the price he charged me was fair. He gave me an honest assessment of my compressor (likely one main reason behind my A/C issue at the age my car is at) and I feel great about coming back here if I ever need anything else.

I came in from Seattle during new years to see family, but while doing some local shopping the next…read moreday my car was making some uh-oh noises. I called and the owner was really helpful. I thought I was going to have to stay an extra day but he managed to replace all 4 of my break pads that day. He was very good at describing the problem and what caused it. Since the tires were off he rotated and pumped them up for free. It was also less expensive than I thought it was going to be. Overall a very good experience, if I have any car troubles in walla walla I am definitely coming back.

My wife and I recently purchased a new Honda Odyssey from Underriner in Walla Walla. We live in…read moreTricities, about an hour away. The deal was largely done before we went to the dealership to pick it up. They made it SO easy and stress free. They valued our trade (very fair) and found the color combination we wanted and got it in. Jarod the sales manager and Jason in sales were both exceptional to work with. This is a family-owned dealership, which is always our preference. They work very hard to provide a no pressure, hassle free experience. It's getting hard to find dealerships like this that actually value their customers and go the extra mile to make sure they have a great experience. I highly recommend that anyone looking for a new Honda or used vehicle give Underriner an opportunity to earn your business and trust.

Underriner Honda provided me one of the best car buying experiences out of many. I let them know I…read morehad done my homework prior to coming. Elias in sales was very helpful and straight forward. The offer they brought me for my trade-in was spot on. The price they were asking for the car I wanted was also spot on. No wasted back and forth time. Steve, from finance, found me a good loan and had everything ready . No time wasted there. I took the car back for some touch up work, the service manager remembered my name, having only met me once, briefly. All staff were friendly and willing to answer questions. The only quibble I have with the whole process is their web site uses TradePending to value your trade-in. When at the dealer, they use KBB. TradePending's value is not near that of KBB. In my case it was way higher. If you are doing research prior to going in for a new vehicle, keep this in mind.

As a repeat customer, I can honestly say Quality Tint has earned my trust. Back in January, Edgar…read moreand his team tinted the windows on my truck, and the results were absolutely flawless. When it came time to have my mom's new Jeep Grand Cherokee Summit done, there wasn't a second thought about where to take it. They perfectly matched the factory tint on the front windows, installed windshield tint, and applied PPF with incredible attention to detail. The finished product looks amazing, and the quality of their workmanship is second to none. What really sets Quality Tint apart is their professionalism, craftsmanship, and customer service. Edgar and his team clearly take pride in their work, treat every vehicle like it's their own, and make sure everything is done right the first time. If you're looking for window tint or paint protection film, save yourself the time and go to Quality Tint. They've earned a customer for life, and I wouldn't trust my vehicles with anyone else. Thank you again, Edgar and the entire team, for another outstanding experience!

After speaking with Edgar, I was able to get my truck in the next day and they did a fantastic job…read morematching the front windows to the back windows with some quality product. Will be recommending Quality Tint to anyone I know looking for window tinting.