Thanks to a recommendation from a good friend Walla Walla Transmission came to my rescue. They…read morewere very helpful and got me back in the road much quicker than I anticipated. Highly recommend their services!

On 2/4/2019, I took our Subaru Outback to Walla Walla Transmission Specialists to have the tires…read morerotated and a fluid leak in the rear end checked. They did not inform me that there would be a charge to inspect for the leak and I did NOT authorize this charge. After inspecting my car, they gave me a written estimate to remove and replace the rear differential cover for $595. I consulted with my friend, who is a master mechanic, and he stated it was highly unlikely that this repair would be needed. I decided to get a second opinion and drove over to the Harley Swain Subaru dealership in Hermiston (over an hour drive each way). After their inspection, they found absolutely nothing wrong with my car and performed the inspection FOR FREE!!! They also stated that this type of repair was almost unheard of. I returned to speak to the owner of Walla Walla Transmission and expressed my dissatisfaction with their analysis of the problem. I also requested a refund of the inspection fee, as I did NOT authorize the charge. The owner was unapologetic and stated that the suggested repair was just 'their opinion' and did not seem to care that their analysis of the problem was wrong. We try to stay local and support businesses here in Walla Walla, but always recommend getting a second opinion. My experience with dealers has been negative, but to my surprise, this Subaru dealer is the exception. They have been honest, knowledgeable and very helpful. We have been extremely happy with Harley Swain and highly recommend them to other Subaru owners -- it is definitely worth the drive.

Friendly and fast service! I reached out to this shop about getting my A/C recharged and to look…read morefor a possible coolant leak. After setting up a time to bring my car by, I showed up and he clearly explained the process and his pricing so there wouldn't be any surprises as to what I could expect. The guy was very honest and charged my AC right up to be ice cold again. He checked all of my tubes, lines, and parts than could relate to any coolant leaks and found nothing but said to bring it back if I have any issues. Overall, I had my car returned to me in just half a day and felt like the price he charged me was fair. He gave me an honest assessment of my compressor (likely one main reason behind my A/C issue at the age my car is at) and I feel great about coming back here if I ever need anything else.

I came in from Seattle during new years to see family, but while doing some local shopping the next…read moreday my car was making some uh-oh noises. I called and the owner was really helpful. I thought I was going to have to stay an extra day but he managed to replace all 4 of my break pads that day. He was very good at describing the problem and what caused it. Since the tires were off he rotated and pumped them up for free. It was also less expensive than I thought it was going to be. Overall a very good experience, if I have any car troubles in walla walla I am definitely coming back.

Amazing Guys, I went in with a Non Running Duramax, for the life of me I could not figure it out. I…read morekinda thought it was a Anti-Theft issue but couldn't be conclusive, Dave and his Son jumped on the problem the very next morning only because I dropped off the truck at their quitting time the day before.. shortly after opening. Received a call and they had figured the problem out and rolled it down to something I would have never in a million years suspected. A faulty aftermarket radio control module..they only took an hour or so and it was very very affordable. Dave I can't say thank you enough and I wish you nothing but good luck and prosperity in your business.. You and your team are amazing!!!

When our 1992 Ford 250 needed either a starter or solenoid, we desperately called Dave's diesel. We…read morewere moving our daughter home from college and with the truck filled, it broke down. He answered the phone and cheerfully said he would be glad to help out. Minutes after we arrived, he determined the problem and proceeded to get the part and replace the starter. I am so grateful he was able to squeeze us in and get us in our way. Our tow truck driver said he only would take his truck to Dave's. thank you for your excellent service!

Jeff and the crew have always been helpful and provided good information about pros and cons (what…read moreto look for, what to avoid) for various vehicles. Bought my Avalon from them, and they were professional and honest. Now looking for another used vehicle and they're ready to find what I need. Highly recommend you stop in and meet them yourself!

I put one star cause that's all that allows. We went in and we're obviously in distress about our…read morepredicament. Jeff assured us we were in good hands. Sold us a van with 78k. miles after driving 15 miles the check engine came on. Went back and that was fixed. Hit the highway and the trans was a mess. Wife went to get groceries and the slide side door FELL OFF. called him to help us fix this situation and this van has been sitting in a shop with no answers or updates for 5 weeks. This went from a bad situation to a nightmare thanks to a silver tounge salesman

Thank you Riley, Jeff, and Lincoln for letting me drive this badass truck and for the Bluewood…read moretickets! Y'all hooked it up and may have convinced me to get a truck! You guys are all so kind and respectful and made me want to give up the Prius life If any of you are wanting to get a new vehicle, ask for Riley and he can run a quote for you and take you out for a test drive!! Their service department is also really kind and got my Toyota services in less than an hour, 3 hrs before my appointment and dropped me at the hospital for work as well! Great company

My Daughter bought her first vehicle by herself, and she felt good about being able to pay cash for…read moreit. The experience that she had with Walla Walla Toyota was a bad one, and found the Sales and finance department incompetent. We will not be recommending Walla Walla Toyota to anyone looking for a vehicle whether it is new or used. Deona

Top notch auto body shop. Professional, efficient, excellent work. We could not tell where the…read moredamage had been when we picked up our car.Mahalo Checkers!

Complicated body work required on a brand new Toyota Landcruiser involving cameras. Coordinated…read morewith Toyota well. Friendly, efficient, professional, fair pricing and flexible.

I own a 2018 Lexus RX 350. In November it developed a water leak that came through the eyeglass…read moreholder in the roof. I initially took it to a Toyota dealership that blew out the drain pipes that are on both sides of the roof. That worked for a couple of months but began leaking in January. When I returned to the Toyota dealership they determined that the skylight was the issue & quoted $1659.94 to replace the sunroof glass saying that the rubber seal on the sunroof was failing. I have never used the sunroof & when I looked at the rubber seal it looked brand new! I then went to the Windshield Doctor and met Dillan LeGrand. I explained the issue & he spent the next few hours sealing the drains while I waited. He charged a $100.00 fee for time and materials. He said to wait until it rained to insure the roof did not leak. After several weeks & no rain I decided to go through the car wash over the weekend. Not a drop of water leaked through the roof!! Yesterday I went to the shop & was thrilled to pay his fee. Dillan provided a solution to the problem, was courteous, creative and I highly recommend Dillan & his abilities! The Toyota dealership saw a silver haired senior woman, driving a Lexus & went "ChaChing"!! BS on that. Thank you Dillan LeGrand!

I needed assistance in replacing some front bulbs on my Subaru outback. Jonathan Ruiz the owner was…read moreaccommodating and confident they could change the bulbs. Dillon who greeted me and took my car to replace the bulbs went above and beyond to get me in and out in a timely manner. His professionalism and positive attitude made the whole experience worthwhile. This is my second time using their services. Completely recommend the service work and their confidence in the quality and value of their work.

I was very impressed by, and grateful for, the knowledge and expertise Trevor brought to bear on…read moreevaluating my "Check engine light." Highly recommend.

Trevor and his employees are always honest and upfront about what needs to get fixed and what's…read morerecommended. Fair market prices.