I called for a quote on a new windshield. The only thing the person would tell me is that it was…read moregoing to be a 'pretty hefty price'. Suggested I call somewhere else to get an actual quote. The person was rather rude and didn't seem to want my business. Too bad because I like to shop local.

Welp, I was following a truck too closely on the highway I guess, and my car got hit by a big rock…read morethat immediately cracked the windshield. I stayed calm and kept driving into town.. and watched for the last 45 minutes of my Seattle-Walla Walla trip as the crack grew, and grew, and grew. Economy Glass was easy for this tourist to find, so I drove there first thing. The employees were really nice and tried very hard to find a replacement for my newish Subaru windshield. Nothing was in stock for about a 100 mile radius, so they tried to fix my crack with some sort of epoxy or (?) They only charged me $80, and while the epoxy didn't end up working (the crack still grew a bit) I was happy with the service and the attempt to fix it, and I felt like this was a trustworthy business. The people were SO nice. Hopefully I won't need another windshield repair or replacement on my next visit to Walla Walla, but if I do, I'll return to Economy Glass!

Great job on removing old window tinting off my old truck. And nice work on replacing my…read moredaughter's cracked front windshield.

I own a 2018 Lexus RX 350. In November it developed a water leak that came through the eyeglass…read moreholder in the roof. I initially took it to a Toyota dealership that blew out the drain pipes that are on both sides of the roof. That worked for a couple of months but began leaking in January. When I returned to the Toyota dealership they determined that the skylight was the issue & quoted $1659.94 to replace the sunroof glass saying that the rubber seal on the sunroof was failing. I have never used the sunroof & when I looked at the rubber seal it looked brand new! I then went to the Windshield Doctor and met Dillan LeGrand. I explained the issue & he spent the next few hours sealing the drains while I waited. He charged a $100.00 fee for time and materials. He said to wait until it rained to insure the roof did not leak. After several weeks & no rain I decided to go through the car wash over the weekend. Not a drop of water leaked through the roof!! Yesterday I went to the shop & was thrilled to pay his fee. Dillan provided a solution to the problem, was courteous, creative and I highly recommend Dillan & his abilities! The Toyota dealership saw a silver haired senior woman, driving a Lexus & went "ChaChing"!! BS on that. Thank you Dillan LeGrand!

Thank you Riley, Jeff, and Lincoln for letting me drive this badass truck and for the Bluewood…read moretickets! Y'all hooked it up and may have convinced me to get a truck! You guys are all so kind and respectful and made me want to give up the Prius life If any of you are wanting to get a new vehicle, ask for Riley and he can run a quote for you and take you out for a test drive!! Their service department is also really kind and got my Toyota services in less than an hour, 3 hrs before my appointment and dropped me at the hospital for work as well! Great company

My Daughter bought her first vehicle by herself, and she felt good about being able to pay cash for…read moreit. The experience that she had with Walla Walla Toyota was a bad one, and found the Sales and finance department incompetent. We will not be recommending Walla Walla Toyota to anyone looking for a vehicle whether it is new or used. Deona

Have worked with these folks twice. Terrific attitude, knowledge, craftmanship and beyond timely…read more Is now too soon? Fun to work with as lifetime residents and long time family business. Like working with family in a good way!!! Two thumbs up

Completely impressed with our experience! They talked us through removing a broken window pane so…read morethat we could bring it in rather than paying for an unnecessary service charge. They replaced the glass and had the window back to us in under an hour for an extremely reasonable price. Great service and overall experience!

I am so thrilled with my experience here. Walked in , test drove the car I have been researching,…read morewill be walking out in under 2 hours with my 2018 Jeep Renegade certified pre-owned and with a Lifetime Warranty. Ask for Zach Darsey he was quick, efficient and got me the best deal!!!

Once again the service here was excellent, I had my truck serviced and the staff were professional…read moreand friendly. It was all done in a timely fashion. They even washed the truck and it was better than most car washes. thanx again you guys are the best.

Friendly and fast service! I reached out to this shop about getting my A/C recharged and to look…read morefor a possible coolant leak. After setting up a time to bring my car by, I showed up and he clearly explained the process and his pricing so there wouldn't be any surprises as to what I could expect. The guy was very honest and charged my AC right up to be ice cold again. He checked all of my tubes, lines, and parts than could relate to any coolant leaks and found nothing but said to bring it back if I have any issues. Overall, I had my car returned to me in just half a day and felt like the price he charged me was fair. He gave me an honest assessment of my compressor (likely one main reason behind my A/C issue at the age my car is at) and I feel great about coming back here if I ever need anything else.

I came in from Seattle during new years to see family, but while doing some local shopping the next…read moreday my car was making some uh-oh noises. I called and the owner was really helpful. I thought I was going to have to stay an extra day but he managed to replace all 4 of my break pads that day. He was very good at describing the problem and what caused it. Since the tires were off he rotated and pumped them up for free. It was also less expensive than I thought it was going to be. Overall a very good experience, if I have any car troubles in walla walla I am definitely coming back.

Did a great job fixing the door on my new Toyota Highlander. Staff was friendly and did exactly…read morewhat they said they would do at the price they said they would do the job for. Can't say any more than that.

A true honest mom and pop shop. I took my bmw there and I had excellent service. They gave regular…read moreupdates and were very honest about their prices and work. Their work is guaranteed for the ownership of the car. I truly recommend that people use their shop.

Great people, outsranding work AAA +++ we have had 2 Different cars worked on the finishing the…read morepaint was fantastic cars don't even look like they've ever been an accident

Who knew getting in a collision could be such an adventure!!! NW Collision has some of the best…read morecustomer service I have ever experienced. A full size deer broadsided the front of my SUV while I was in Walla Walla on business. That SUV wasn't going anywhere and I had everywhere else to be. Chad and the rest of the folks at NW Collision took it in and made my life so easy. Besides being super friendly and funny as hell, they dealt directly with my insurance, they repaired the SUV back to new, and they didn't even eat the Halloween candy I had to abandon when it got towed! NW Collision took time to re-wrap the front end in that protective 3M stuff, and then for their final performance - cleaned it back to sparkling before I came to get it. If six stars were a thing, NW Collision is deserving!