Snap Delivery is a bike messenger service that I recently started using to deliver wine from my…read moreshop all around the 'hood of Williamsburg. Snap has exceeded my expectations in every way possible. Here's why: - Left a message to inquire and the organizer of this service, Hugo, came to the store to meet and discuss their services. - Hugo hooked us up with a delivery person that covers all the local restaurants in our area so we do not need to hire someone independently. Or he does it himself. Snap also offers messenger services around Manhattan and Manhattan to Brooklyn. - Messenger shows up within minutes of our calls to pick up outgoing wine. Customers have noted how fast and friendly they are. - Found us the best deal on printing our delivery postcards- $175 for 2500 cards- then offered to pick them up and distribute them around Williamsburg, Greenpoint and Bushwick. - When delivering cases of wine, the messenger opens his bag, put the whole box in, slings it over his shoulders, and hops on the bike. Say they can do this with up to two cases... ...oh, Snap! Color me impressed. pssst: Blue Angel Wines now offers free delivery throughout Williamsburg, Bushwick and Greenpoint. :)

Spoke with someone on the phone at 5:30pm yesterday regarding a noon pickup today. He assured me…read moreeverything was set and asked me to email the pickup and delivery addresses and to confirm timing. I emailed the info as soon as we hung up, then again first thing this morning to confirm since I hadn't received a response. Still no response 24 hours later. Not cool, hired Zipments which was expensive but professional.

Yesterday has been in the making for 20+ yrs. Ordered a new foam mattress and adjustable frame. The…read moremain hold up for quite some time was that I don't have a vehicle for transport nor do I have the strength anymore to do all the moving. As part of a Nectar bundle deal, the " white glove" service was included. 8 hr time window given the day prior and a 3 hr time window the day off. Arrived promptly at the earliest time but not before communication to make sure I was ready. Two guys showed up, installed the new and took away the old in mere minutes. I was surprised that the smaller framed men handled the heavy old mattress with ease. May 20 minutes tops. Polite, professional and friendly. Couple almost frozen waters bottles and a $20 tip made for a great vale and great service. More than satisfied with the experience

New adjustable bed was delivered, they were terrific! Very nice, friendly, professional...I was…read morevery impressed!

Fast, friendly and affordable service to all corners of Gotham. And in any weather! It takes a…read morevery special person to be a messenger in NYC, and sometimes these people are total freaks. Not the case at Chick Chack! Everyone is pleasant to deal with, from the person on the phone to the billing department to the person who picks up your package. And when you ask for a RUSH, you get it! Sometimes I call and they get here so quickly that I'm not ready when they arrive! Highly recommended messenger service!

My usual courier service was unavailable, so I found Chick Chack on the Internet and gave them a…read morebuzz. Definitely not friendly or affordable. Albeit I called in for an unusual order - go to grocery store in w 30's, buy a a dozen pears, deliver fruits to few blocks south of Columbus Circle - and I get a quote of $50 just for the delivery charge, plus an additional $6 for pay by phone. A woppin $56 for delivery for a bag of fruit , that is triple the cost of the goods. No thanks. I respect their business, if that's what they charge, I graciously decline and try to look elsewhere. But the guy on the phone gruffs and puffs and asks with a grizzly snort, "well then how much do you want it for, I can knock it down to $45 plus the additional $6 for phone payments." So he lowered it down to $51. I scorned while I held firm on my decline.

This is my first time using a courier service, and I cannot emphasize how great and prompt it was…read more Mind you, this is during the COVID-19 pandemic. I needed a package sent to New York from New Jersey, and the entire service took less than 2 hours. I worked with Michael for this, and he was more than accommodating and gave me a price that worked within my budget. I contacted numerous places, and Michael was the first person that got back to me, and the cheapest! Communicative, prompt, and friendly. I'll definitely be contacting them again when I need another delivery. HIGHLY RECOMMEND! Thanks again!!

Fast, easy service. I needed some sensitive documents sent to my insurance company. I filled out a…read moreform online, paid with PayPal, and within an hour the docs were picked up and delivered without incident. It was all electronic, easy to fit in with the rest of my day. Super convenient. Exactly what I needed with no hassle.

Hired them to move a very rare limited edition #Teslasurfboard that they were to hand walk a few…read moreblocks to professional shipping service. Instead board got laid in a truck (MPH admitted) apparently unwrapped and bounced around on a sharp object- apparent from photograph and confirmed by board manufacturer as a common form of damage. (See picture detail of scratches that happen during transport) MPH refuses to reply to my multiple correspondences. Unfortunately, I have to contact an attorney now increasing costs for them. Was willing to settle for refund, repair costs, and additional shipping to manufacturer but now will have to include attorney fees and travel time. See pics of pic up and how board appeared at the shipper. MPH tried to blame shipper but board placed damaged side down by courier hiding from view, shipper reviewed board and contacted me. Update after MPH finally responds on Yelp: Below is MPH's response. Clearly I've posted a picture of their pic up person with the undamaged board and they confirmed this early on yet they still try and claim it may have been previously damaged?? They knew the history and value of the board. That is why I requested a hand carry as it was only a few blocks to the professional packaging and shipping company. I did not send "menacing emails" I offered several fair solutions. (See screengrab of my unanswered emails.) my comment "Sorry it's come to this but I'm an East Coast guy like you and we don't take shit lying down" was a simply an effort to find common ground with these guys. I simply gave them the courtesy of making good on the damage before posting on Yelp. I told them on the phone that I was suspending judgment until I had a chance to gather all the evidence. When the manufacturer told me the cause of this type of damage, as they have seen it many times on improperly transported boards, it became obvious (see the detail of damage and compare to image of MPH courier with the undamaged board). This ultra-light carbon fiber board was placed on a sharp object where it bounced along on the roadway, you can even see where it was yanked out of the truck by the forward scratches. This type of damage would not happen leaning against a stationary wall like the one the courier propped it up against at the shipper's facility ( he placed it damaged side down by the way according to the shipper who called me immediately after he turned it over to pack it. ) I apologize for suggesting they did still charged me upon inspection of my corp AMEX account they did not. This is appreciated, however, this suggests they may be in agreement with me. Sadly, I now have to take legal action. I only want what is due to me, what is fare and we will have to let a judge decide now costing everyone more. I am confident I will prevail and will post the outcome here.

What can I say. I was in a bind to deliver a laptop. I called in around midnight to deliver it the…read morenext afternoon within a limited 2-hour window. I was worried because of the value but Laurent kept assuring me it would be okay and it was. Pickup and drop off we're on point, no issues. I was called as soon as it was delivered. I would use them again. Four stars only because someone else quoted me half the price for the same service, but I have no idea if they would have come through. Responsiveness and follow-through are what matter in that business, when time is tight.

The Service was top notch. Had a huge mailing for our client at the gallery with a set deadline for…read morethe catalogues and invitations. Met with the office managers and discussed logistics. They were upfront with the delivery timelines and what the cost would be. Everything went well and the client was happy and grateful. I believe they also work with numerous galleries and auction houses as well. Matt in particular was very helpful and informative, providing several options and cost saving ideas.

I used them last year for a job and had a terrible experience. They did the job, but went back on…read morepromises and charged us for things they promised not to. Figured we'd try again this year, and lo and behold....repeat baby! Maxx Mail promised to redeliver a small number of undelivered packages free of charge, but when it came to it they reneged. Do business with them, but do not trust anything they tell you!

I had an absolutely exceptional experience with R'turn. I filled out a quick form with my address,…read morepreferred pick up time, information about the items that need to be returned, and uploaded the return shipping labels. I didn't have to print out any labels, tape any boxes or go to the Post Office and UPS store. The R'turn representative could not have been more helpful, and kept me updated throughout the entire process via text message. Sometimes returns can be such a pain that I end up keeping items I don't want around -- but R'turn makes it completely seamless. I look forward to using them again to make my next return!

Excellent customer service, I have recruited them for my overseas packing and shipping to Dubai.read more