Requested a quote for central AC. The initial visit for quote was satisfactory. The next day received two texts from different employees informing me of directions as if I'd accepted bid. Incredibly arrogant! It was unwelcome and the correspondence was unprofessional with an excuse of Covid. Horrible first impression and assuredly not a company I'm going to trust in such a grand endeavor. Be careful and aware! PS. After sending email that I wanted nothing to do with them, the project manager who was CC'd on correspondence calls me today to follow up on my project. Wow! Definitely dodged a bullet with this crew! read more

1921 Petra Ln - Sent email declining, project manager who was CC'd calls today to work on job. Definitely dodged a bullet with this crew! - Heating & Air Conditioning/HVAC Near Me - Placentia, California

They said my new air conditioning would cost $17,000 for my small condo. He said he could get it working temporarily but it still isn't working. read more

They were very good at communicating from the beginning. They confirmed when and who the technician would be prior to coming for the appointment. They did an inspection and gave me a quote for repair and/or replacement. Our condenser is old and they were willing and able to repair it. They were honest about it that the repair might not last. Surprisingly they said the money spent for the repair if it did fail, they would apply it to the cost of replacing. Since the repair they have called twice to check in on me. I appreciate that customer service. The technician was courteous and professional. He cleaned up after himself and I was impressed by how he conducted himself. I highly recommend Econo Air read more

This company could have killed me and my family due to their lack of due diligence. Simply put, two years ago we had a furnace replaced. We've had technicians over every 4-6 months because of unrelated issues, but NO ONE tested for a carbon monoxide leak before, during, or after the installation. Turns out that we had a leak in the 180+ parts per million in our downstairs and 200+ in our attic. They sent a team to replace the pipes and guess what they didn't bring, a carbon monoxide detector! At this point I can't recommend them due to this level of gross negligence. The more that I think on this, the more frustrated I get. Update: I called to request a carbon monoxide test to verify that the flue replacement fixed the problem and they accommodated me free of charge. The technician showed up within 24 hours and his test turned up positive for 180+ parts per million again from the furnace itself, which was then deemed defective. They replaced the entire furnace under warranty for us within a week and sent a technician over to verify that there were no more leaks upon my request. This rating would be significantly higher if econo air changed a very simple policy that could save lives. Just check for carbon monoxide leaks before and after an installation. The detector is literally $50-140 on Amazon and it takes 5 minutes to test for a leak. The least that I expect from an expensive (or any) installation is a guarantee that I won't come home from a business trip to find myself widowed because of a lazy business practice due to a lack of government mandated safety requirements. read more

Very happy with how my appointment went with Mike at Econo Air! He listened to all of my concerns, looked at my heating and HVAC system and gave great feedback and options for repair and replacement. He was thorough, and compared this visits findings with the findings from a past visit. Their company as a whole is reputable and reliable and him, and his colleagues are thorough and trustworthy. Will definitely recommend them! read more

We worked with EconoAir a year ago for a new HVAC-system and solar panels. For the most part, things were going well... until this week. Our HVAC-system stopped cooling--it was only blowing room-temperature air. We had a technician come in to see what the problem was. Turns out the refrigerant leaked. They quoted us under $2000 for labor and service. Expensive but there was a heatwave and we needed cooling ASAP, so we scheduled a repair. EconoAir said they had to order the parts for the repair as they didn't have them on hand. So unfortunately, my family and dog did endure one week of unbearable and humid heat (even with fans). Today is the day of the appointment. And during the time they were supposed to come, we receive a call saying they have to reschedule. The parts they received for the repair didn't match, so they have to re-order the parts and reschedule the appointment. Conveniently, there's going to be another heatwave next week. :( I have my doubts on EconoAir now because... 1) How is a unit that is barely a year old leaking the refrigerant already? This implies the contractors who were hired for the job were careless and lacked attention-to-detail during the installation process. 2) Were the parts actually ordered? Was an order placed for the wrong parts? Why weren't the parts available already? Was this a genuine mistake? Regardless, it felt unprofessional that our appointment was cancelled on the day of. 3) Throughout this entire process, every person we spoke with, from scheduling to service check, has been met with zero empathy and a whole lot of nonchalance. I understand that our refrigerant repair is probably a pennies project compared to an HVAC-installation project. But given the investment we made with them a year ago, I'd expect better customer service. Because it feels like EconoAir doesn't value our patronage, our family may have to look for other options. I don't think we can survive another heatwave. read more

I was quoted $900 for a minor electrical rebuild kit and compressor saver kit over the phone. This was a band aid fix. Tell me how a minor electrical build is $1995. Since the quotes are over personal phone there is no record of the quote. The recommended option was also quoted at $4000 over the phone and in the description of work on the invoice it showed $4995. Never doing business with them again. All the numbers were wrong. In the last 2 years I've had to pay for a condensation pump $1295 and also a leak repair $2,000. Supposedly, I have to replace a drip pan because it's rusted for about another $1000. In my other 2 units I have never had these kind of issues with the AC. The AC units are much older too. To get another AC unit they estimate a cost of $13K. read more

Want to blow $20,000+ on an installer that is careless enough that it will damage the HVAC and destroy itself in a few years? Go with EconoAir. EconoAir came in and installed a 4-ton air handler with a 5-ton condenser, which is incredibly unsafe. Google it if you want to know more. After installation, the system suffered catastrophic equipment damage. Independent review indicates the failure is consistent with improper sizing/matching (airflow mismatch, refrigerant issues). At no point was I informed of, or asked to consent to, a non-standard configuration. Key facts: - Mismatched tonnage (4-ton air handler / 5-ton condenser) - No documentation provided showing manufacturer or AHRI approval - Damage occurred after installation - Company has not taken responsibility or provided a satisfactory remedy This installation falls below basic industry standards. This has been expensive, stressful, and completely avoidable. If you're considering this company, know that they did not follow best practices or disclose deviations with me. Or, make your life easier and go with Triton or White Mechanical, both HVAC companies I've worked with that have much better service, knowledge, and guarantees on their quality. You can look them up on Yelp and see they have far more satisfied customers, or just go with another company with far better ratings than this company. But again, if you want to play Russian roulette with your HVAC installation and are comfortable knowing you may be sitting on a time bomb, go with EconoAir. read more

10 stars the technion Israel was right on time very professional, the whole process was top notch I would definitely recommend Econo Air to friends and family and to all you Yelpers out there Thank you Nancy and Israel read more

Econo Air out of three quotes actually listened to my request. We wanted a Heat Pump and quality. One gave me quality just not a heat pump quote. 3rd showed a Lennox then proposed another brand, prices better. However Blake suggested I only needed a heat pump and we will make sure we get the furnace and ducts up to code. Listening properly and suggested some improvements I knew we prop my needed was quality upgrades I was looking for to replace my 21'year Old York air conditioner. read more

We've been using Econo Air for several years now. We had a new HVAC system installed 4 years ago and are on their maintenance plan. It's a family-run business and owner Mike is an engineer -- he's extremely knowledgeable and was able to solve long-standing issues we had for years with the previous company and system (rooms that never seemed to heat or cool; incorrectly sized unit and returns; etc etc). In fact, our old system was such a tangled mess and hard for maintenance techs to get at: Econo Air installed the new system in a sensible way that makes it easy for their techs to reach and work on if necessary. The system performance is amazing now: it's one of those things where we had to kick ourselves for not getting the problems solved years ago. All in all very pleased with their service and fully trust their judgment. Our 30 year old blown-in attic insulation had become less effective with age, so we had them remove it, sanitize the attic and blow in fresh insulation. We discovered a minor issue after the work was done but they came right back out the next day and made it right. They are also up to date on various tax rebate incentives and provide the necessary certificates to make it easy for you to get your rebate at tax time. We see that there are some negative reviews here, but that hasn't been our experience: all in all our highest recommendation. read more

The Econo Air guys just left after their Simi annual checkup. The technicians are always respectful, friendly and thorough. We've worked with them for years and they have been very helpful with our 3 zone system, making sure we had the right amount of returns (we didn't) and added an additional attic access. Once we joined their service program, they reach out to set up appointments twice a year for checkup & filter replacement. We appreciate all that they do for us, their conscientious techs that have great attitudes and are a pleasure to work with. read more

They are honest and reliable and trustworthy and installed our a/c at a very reasonable price I highly recommend them read more

Installed new solar panels and an ac/heat central unit with Mike and the econo team in the spring and it's been smooth running all summer! Timely, excellent communication, and they were able to accommodate our home with its hard to reach places. Ask for Elsa she was so helpful in getting everything squared away making all the rebates and paperwork easy! read more

Ok, 8 years after being ripped off by being forced to have my entire compressor unit replaced, it's gone bad. My new AC guy found they had wrapped my actual compressor with rubber insulation to try to quiet it down, since that was my original problem. This insulation overheated my unit and caused it to fail. $7500 later I'm back up, no thanks to Econoair. Do not use this company. Dishonest and corrupt service. Bad business model and I have discourage many people to not use them. read more

So grateful for Econo Air, and especially Elsa! She was absolutely incredible, so efficient, helpful, informative, and most importantly honest. I was grateful to have a direct line to someone who I felt deeply cared about my situation, especially after dealing with another HVAC company that felt so scammy. I wish I had reached out to her first! I talked to her Friday, and a technician (Juan, who was awesome -- professional and courteous) came Saturday first thing. He got a hold of my replacement part Monday and Fernando came first thing Tuesday to do the installation. And it's peak summer right now! I'm so grateful for the whole team. They are all honest, hard working, and I just felt comfortable in all my interactions with them. I absolutely recommend! read more

**Beware of Econo Air - Poor Support After Installation** I had a brand-new HVAC system installed by Econo Air through Costco. Spent thousands of dollars for this install. The entire system was new--no previous ductwork or vents--and I even signed up for their paid maintenance plan. Four years later, my A/C stopped cooling. Despite the maintenance and new install, they wanted to charge $99 just to inspect it. After pushing back, they waived that fee, but then quoted $400 just to find the refrigerant leak--not to fix it. Any actual repairs after locating the leak would be an additional cost. I contacted Lennox, who said a leak at 4 years old is unusual unless due to poor installation or maintenance--both handled by Econo Air. They also mentions harsh weather but I live in Orange County and we don't have harsh weather here. They refused to take responsibility unless I paid more. Even with Costco involved, I can't recommend this company. Poor service, no accountability. **Stay Away** read more

Econo-Air did a complete 2-system-to-1 conversion on our home with a complete new HVAC system including all new ducting and multiple zones throughout the home and combined this with a large solar array for a hybrid approach to energy reduction. Everything from Mike's initial sales and educational visit, to the contract process, to Ernesto and his team's installation was fluid and executed with professionalism and confidence from Econo-Air. Everything they promised in person was clearly outlined on the contract, and everything committed to was delivered with attention to detail, cleanliness while the work is being done, and best of all efficiency. One of the best parts of this experience is how quick they work, your home is not in this process for weeks on end. The value received for our family in this investment will be enjoyed for years to come and we are extremely happy we moved forward with Econo-Air and the history and expertise they bring to a project of this magnitude. read more

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Excellent service. Juan Guerra was punctual, right on time, clean, professional and respectful of our property. Explained everything he did and showed us the pictures of our furnace and checked for CO at each vent. As a result we signed up for yearly service. We have had really awful experience with another company before. So we were very suspicious and on guard. Econo Air has been just the opposite. We are thrilled with their services. read more

I couldn't be happier with the service I received from this HVAC company! The crew was incredibly efficient and professional, and I truly appreciated the meticulous care they took to protect my property, including the stairs and walls, throughout the installation. They were all so pleasant to work with and worked seamlessly to install my upgraded unit with separate zoning, which is perfect now that my child is off to college--I don't need as much heating and cooling upstairs anymore. Everything was left spotless, and it was such a relief to come home to a warm, cozy evening after a week of unusually cold nights here in Southern California. This was a fantastic experience, and I highly recommend them to anyone needing HVAC. read more

Econo air installed our solar and Compatible 6-zone AC system. Mike R, their CEO walked the home with me listened to my concerns, especially about my wife's AC needs. Mike informed us of all of our available State and Federal rebates and tax credits; making the systems more affordable. Outstanding courtesy and consideration of our needs and delivered carefully designed systems. The installation crews are fantastic: courteous, highly competent; worked at a steady and meticulous pace. Everything was installed and operational on time. The crew cleaned up before leaving, and everything was as if no-one had ever done any work there. Fantastic. I highly recommend Econo Air to anyone needing or wanting systems. Reader, if you are considering a solar system before the Federal Credits expire, call them Now Don't hesitate. Joseph M. read more

Initially found out about Econo Air from Costco and wanted to give them a chance. I had already contacted Home Comfort USA thru Home Depot but wasn't statisfied with the overall quote and the work order. Mike (Owner) from Econo Air came to my house in Placentia and thoroughly checked the furnace, AC and the Ducts. He was very honest about the work that had to be done and never pushed/compelled me to make a purchase. After the initial estimate and his recommendation, I agreed for the work to begin. Everything took 2 days. First day the abatement company came and cleaned out the asbestos. Second day Fernando from Econo Air and his team showed up. They replaced the AC, Installed new duct and rewired the furnace and brought everything up to 2025 safety standard. Great Technicians. Professional, Curteous and extremely skilled. Through out this whole process Elsa was on top of the paper work, billing, and was there whenever I had questions. She even answers her phone on weekends. Overall I'm very satisfied with Econo Air work and also for the great financing option, 18 months 0% interest. read more

Five Stars for E-cono Air!! Absolutely a First-Rate HVAC company! They worked with us to get significant discounts,rebates and a great deal, as they addressed the specific problems in our newly purchased, 60 year-old home. And it was a big project! They installed three separate HVAC systems onto our property, two for the main house and one for a casita, as well as another mini-split system for a Guest House. E-cono Air's teamwork from owner, Mike, to supervisor, Ernesto, to the technicians, as well as office staff, was seamless. We are simply grateful...And now we can face the hot summer and the chilly nights in total comfort! Thank you, E-cono Air! read more

The repair costs seem very high! We may not understand the HVAC heating and cooling repair costs here though!

We have used Econo Air to replace our furnace and air conditioning units. They replaced our air ducts too. They also zoned our system to control the air where we are spending time instead of cooling or heating our entire home. Liem, the technician was professional and explained what he was doing during checking and making sure our thermostat was working. Thank you, Liem for your excellent customer service! We have been please with their quality of work and customer service. read more

Econo air placentia ca comes to me in highland park and have installed and maintained my ac/furnace system; tankless water heater; air scrubber (for purer air quality as my household has adthma). They just started cleaning solar panels! And apparently install solar too! My technician Juan is always on time, very professional and cleans up and makes sure all my equipment is perfect! Very happy client of 20yrs good value for the money read more

Had my heater which is located in the attic serviced today by Israel. First of all he arrived on time as scheduled, performed the service I requested and gave me some recommendations for the future. He was polite , prompt and completed the job in a timely manner read more

Appointment on time Friendly and great customer service All questions we asked are well answered. They respect our decisions read more

I had HVAC installed approximately 2 1/2 years ago and every contractor I have doing work for me says the same thing-best install they have ever seen. My Sales consultant is Elsa Castillo and she is fantastic! What makes her particularly good is her ability to couple her strong product knowledge with her genuinely friendly personality-an unbeatable combination. She will give it to you straight and her follow up is on point. read more

Amazing service installing a new AC unit as well as servicing a second. Well thought out new unit layout, execution of installation, clean up and respect for my property throughout the process. Even cleaned my 2nd AC unit while performing routine maintenance. Highly highly recommended. read more

had service for rental townhome. low refrigerant needing refill. tech explained repair in details. service done the next day. I was informed of every step of the process. felt comfortable with the service. read more

Adam was not just right on time...he was early and well prepared to get the job done. Everything was taken care of quickly and efficiently with all of our questions clearly answered. Adam even took the time to help us set up the Lennox app on our phone. We could not have been more satisfied with everything that Adam did for us throughout the entire installation project. read more

Adam, Israel, and the whole Econo Air crew did a great job restoring water pressure to my home in Yorba Linda. They were neat, professional, and timely. read more

I am sharing my recent unfortunate experience with Econo Air over the past 2 months. On Friday March 3 2023, after 4 follow ups in between I was very surprised that I was informed that my compressor was on the verge of going out. My my diagnostic was on 12.16.22 and I was not made aware that my compressor was going out after putting in $$$ in my unit. I was not given all the information regarding my unit and was not able to make an informed decision was quite upsetting. When I asked the technician, what was the reading for the compressor back in December, I was told there was no reading taken at that time, which lead me to move forward with the recommendations that were $$$ costly. I am having a hard time accepting the fact why this information was not shared with me on 12.16.22 and now to fix the compressor on a heat pump, defrost board, new contacting relay, and control box, with an additional cost $7495 or a new unit at $14,000. I am unclear what information should had been provided at my diagnostic. When I brought this up, I was provided 1 option that I need to decide by 3.15.23 for the company to make it right, which I would be given a credit towards a full replacement, which I am struggling because it puts me a position to have to stay with Econo Air, which after this incident and not having heat on two separate occasions in the last several months due to tech errors and a link from one of the new parts installed, I feel like I am being extorted. Also, what really struct a nerve is when the last technician made a snarky comment regarding a choice regarding my older unit, which I felt uncalled for, which is why I am sharing my experience and also filing a claim with the Better Business Bureau. read more

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Econo Air installed new A/C in our home last week. They were extremely professional throughout the entire process. They even cleaned and vacuumed after they were done. Ernesto and his crew were fantastic and I highly recommend Econo Air! We love our cold air! read more

Had Econo Air split our house into 2 zones in 2024; bedrooms & rest of house. Had an issue with 1 of the air returns which they addressed 15 mos after install for no charge. Great service and demonstrated how they stand behind their work. Highly recommend them! read more

So I am not one to write reviews...but this has been one of the most ridiculous experiences. 6 months ago we called to have someone come out to look at our system as we had recently bought our house. The guy who came was very nice, said we needed to replace a part, and we spent around $500 for that. No problem. Then he convinced us to sign up for the membership because ultimately it is cheaper and someone would come every 6 month to change the filter. Sounds great! However, he did not have the right filter with him to replace our filter because I guess it's not a standard size. He said he would order it and would come back out the following week to replace it. A couple of weeks went by and I hadn't heard anything, so I called. Whomever I talked to said they would get the message to the office and someone would call me back the next day. I never heard anything and another couple of weeks went by. So I called again. Whomever I talked to said, oh so sorry, I will have someone call you back. I'm sure you can guess what happened next! I called a total of 5 times over the next few months, talked to 5 different people. Every time I was told someone would call me back. The problem is that they have someone answering phones that doesn't actually work at the office. So you are never actually speaking with someone directly. One day I saw on my phone that EconAir was calling me so I answered. It was actually someone from the office trying to sell me on a new service they were offering. I told them that I would actually like to cancel my membership as it had been 5 months at that point and still we had not gotten our filter replaced. He told me he couldn't believe it, and he couldn't see anything in our file about us calling. He said, I'm going to talk to my boss and get this figured out. Well...I'm sure you can guess...never heard anything! So I would definitely not recommend this company if you want to ever actually speak with someone in the office about an issue. read more

They were very responsive and efficient when scheduling and completing the work. Unit works as advertised. They left a clean worksite. However, eight months later, it hasn't passed inspection, and they seem to have completely dropped the ball in completing this very important stage of the job. I can't begin any new permitted work until this one passes inspection. read more

Very professional and knowledgeable. Clear quick straight forward information. Wish they were a bit less expensive bc we want Econo Air to do our full AC replacement work. read more

Andrew was truly exceptional as a professional and highly competent. Can't say enough good things about him. Will request Andrew for our next scheduled visit. I continue to be impressed with the level of service provided by Econo Air. read more