We had rats in the attic and the nearby Ecola office doesn't do rats so they sent their expert from 50 miles away. He used chemical fog and got rid of the mites that were coming in on the rats and biting us and he did a lot of sealing possible entry points. Their guy from the local location came and did a better cement blockage after the rats broke through the first barrier. But we were left with rats in the attic and the garage after paying $1,500 and they don't come back again. read more

Nick didn't exam the interior rooms of my house. However, he did go into the attic and he told me I had termites there, as well as a few spots on the exterior. It was expensive to treat a few exterior areas and the attic. I wanted a second opinion, so I had another company inspect and give me a quote. He found termites in a front bedroom that Nick missed because he didn't check the rooms. Nick also missed a termite area in my garage. The other guy went into the attic and said there were NO termites there. Always get multiple inspections for terminates if you want to find the truth! read more

We wanted to stop the termites from destroying our home and thought there was no way out, but to tent. Wrongo!!!! A sofisticated gentleman named Nick Karalis showed up and mapped out the Most Amazing plan which did not at all require tenting. The crew arrived a short time later and "Oh My Gosh!" WoW!!! It has been 8 months later and not a trace of any termites whatsoever!!! Nick prescribed a preventative solution to stop future occurrences and I can't say enough for Nick and the Ecola team. Please, don't do anything until you talk to this man. All my friends and relatives share my same feeling. Complete Success! read more

I've been a customer for over 10 years. Their inspector Nick has done a good job managing our termite and ant population over the years. They do good work. Anthony moves fast and is efficient. A non toxic approach to pest management. I highly recommend the Team at Ecola. read more

If you are looking for a professional and reliable technician for termite and pest control for your home, look no further! ECOLA has one! His name is Luis. I have owned my home for over 25 years and live in Southern California where bugs thrive all year round. I have dogs with locked gates and so many times pest control with a previous company would just stop by. I was often at work and could not unlock my gates. Finding a pest control company that would work around my schedule and not theirs was hard to find until I found ECOLA. With a previous company for many years, a technician would just show up. Some days I was home and others I was not. It was extremely frustrating. Eventually, I found ECOLA for pest control service. Recently, we had our quarterly service and I was so appreciative of how courteous, polite, knowledgeable and efficient their new tech, Luis was. He texted me to schedule the quarterly service, texted when he arrived and was easy to talk with about areas of concern around my home. He promptly treated the perimeters and gave me a receipt. Not only was Luis considerate, he answered questions I had about how ECOLA does their billing and I felt for the first time like a valued customer. So, if you are looking for a company that actually values their customers and sends respectable technicians to service your home, please give ECOLA a try. read more

Everyone was great -- the whole crew. The inspector was knowledgeable and explained in detail what was needed. The technicians were super as well. All were totally NICE to work with. Thrilled that we could do various spot treatments and avoid tenting entirely. Highly recommended! read more

Watch out for this company. They billed $300 to my VISA account and performed absolutely no services for me. They didn't even send me an invoice; the bogus charge just showed up on my VISA statement. This is shocking and highly unethical! I can't believe that they thought they could get away with this! read more

Best company in California for pest control and termite and all other services . I work for Ecola branch 2 field representative.

If I could give a company negative stars, I would. I've been a "customer" of Ecola for almost 10 years, faithfully paying the yearly contract fee. Tip: Don't waste your money. My wood floors are chewed up. To top it all off: 1. Their manager "forgot" an appointment 2. Their definition of "as soon as possible" is over a month away 3. They reschedule appointments at their convenience, not yours. Usually with a lengthy time window so you are stuck waiting around for hours. 4. Our spider problem has actually increased since they started "addressing the problem" 5. No one in the office seems to know what is going on (except for Angie. That woman deserves a raise) After years with Ecola, I'm signing off. In my opinion, this company is all smoke and mirrors, only interested in taking your money and not actually doing anything in return. Run. Fast. read more

*UPDATE* after this review I received a call from Daniel apologizing for the lack of communication. My account was pulled from collections, they removed the charges for services not rendered and resumed services. A nice gentleman came today to service my yard. He called a day ahead of time which was wonderful. I hope to continue using this company. I appreciate the essential oils they use. read more

Will my tectnition did an excellent job. He fulfilled everything he was contracted to do and complety cleaned up after he finished.

Woman answered the phone quickly and pleasently. However when asked, her ability to determine the source of our property's infestation, her reply was they were "probably mosquitos". Really? Guess she never heard of gnats, mites, tics, Jiggers, etc. read more

A total rip-off. Paid over $2,000 for treatment and when didn't work tried to get my guaranteed second treatment and they said to wait. Now I am stuck with a house full of termites. Stay away!!' read more

I had bugs and spiders then I called Ecola. After Ecola sprayed...no more bugs and no more spiders. Can't ask for more than that. We all appreciate the excellent pest control service for our humble home. Especially our eight year old little girl. Ecola was cost effective and efficient. Thank you Ecola Termite & Pest...your're the best! read more

They're the best company in California. My fiancé Luis Puentes works for them and loves it. I would recommend this company to anyone.

Professional, personable, efficient, and thorough. Customer for 4 years. Nobody loves dealing with termites. Glad these folks do a good job.

My family and I have had a great experience with Ecola. Nick came by to inspect our home back in 2014 when we first bought it. He truly is an expert in this field! Immediately, after inspecting the cocoons and droppings on my wall and floor he told me exactly what insect I was dealing with. From all the different companies I called to inspect my home, he was the ONLY inspector to get the correct diagnosis! After taking the extra time to talk to me about the type of insect we had and what my options were to get rid of it, he cleaned up the cocoons on my wall free of charge!! He had so much integrity when dealing with me and my family that he truly left a positive impression in our lives. Through Nick we were pleased to see that good, ethical, hard working people still do exist! Almost 6 years later when we sold our home, guess who we went running back to rehire?? YES, NICK!! And as always, he did not disappoint! ^_^ read more

Just wanted to say that Matthew did an excellent job! He was so kind and helpful, even assisted me on another job. Thank you so much Matthew! I would definitely use the service again! read more

Beware of Ecola!!!!! The termite lady sent her manager out to my house. His name is Mike Spraugh and i will never allow him on my property again! Not only was he aggressive with the technician, condescending to my wife, but he was very pushy for me to buy the 2 year warranty. He was only worried about the money and not customer service. After they left I talked my neighbor who has used them in the past, and she said she had caught them sleeping underneath the house. Stay away, far away. read more

Scheduled in a timely manner, I've worked with them before and Nick is THE BEST!! Thank you for prioritizing me - or, at least making me feel like you do! read more

Inspector failed to show up for scheduled appointment. When I called Ecola, they flatout lied to me. The first person I spoke with advised me that she saw no appointment scheduled. She then asked me for the name of the inspector. I gave her the name, and she told me that there was nothing on his schedule for my property and asked me hold. After a lengthy hold, a second person came on the line and told me that the inspector showed up at 2:00, and nobody was home. That was a lie. My roommate had been home all day, and I had been home since 12:30. There is no way we both would have missed a knock or the door bell, and why two different conflicting stories from Ecola? If you feel like wasting your time with a dishonest company, give them a try! read more

For a retired person it was expensive to have the extra treatment but my home is worth it.

At the beginning I was worry about the service 'cos all the bad comments I saw on internet, but Jason( the inspector ) showed up on time, and he was very honest to tell me I didn't have any termites and he didn't even tried to sell any services to me. I was really happy with the service! read more

Ecola doesn't even deserve one star but no option for zero star. Well I was highly recommended to ecola from a friend at church. First the inspector spent about 30-40 mins on the inspection and didn't even bother to crawl under my house. He went in the attic and garage and said oh you have dry wood termites. I receive a report a week later and was given a choice of spot treatment or tent the house. I called the inspector to ask for professional advice and was told my infestation wasn't that bad so I paid over $1200 for spot treatment. After a couple more inspection from other termite company I decided that Ecola was the best choice due to the 2 year warranty. The inspector/ salesman was very convincing and kept pushing the yearly $250 plan. The company never called and never re inspected the house within the 2 years warranty as promised from the inspector. But they did call to ask me to sign up with the $250 yearly plan after the 2 years were up. Ecola was nice enough to extend my warranty for another year due to false promises made by the inspector which by this time he was no longer with the company. So I decide to have Ecola inspect my house and treat any area where I have termites. AGAIN NO INSPECTION UNDER THE HOUSE!!!! The Ecola rep was very nice and gave me sad stories about how they don't get paid unless I sign up with the $250 yearly plan. Also he mention they are all on commission so they need to sale to make money. He ask me where do I see signs of termites. I reply "I don't go around under my house and attic looking for termites". Isn't that your job I replied. Shortly after my warranty expired. My wife found droppings......... Guess where??? Yep from the hard wood floor under the house. I called Ecola and confirm what the first inspector told me which was droppings from termite are not visible until 3-4 years. The Ecola on the phone agreed with that statement. So the termites were under my house from the first day Ecola inspected my house. Bottom line is this company is all about $$$$$$ and not what is best for the home owners. Every time I get an email or see the "termite lady" on TV stating they are number 1. I feel so sad knowing they are just trying to make that sale. This experience was a blessing in disguise as my other friend spoke highly about another termite company which did a very very thorough inspection. First he took about 3 hours and found 8 colonies of termites under my house and 2 in the attic. This other company also explain to me that fumigation is best as you cannot see what is behind the walls in your house like the expose garage. read more

They were able to come out quickly and spray for ants. Now no ants! They have options for less toxic pesticides too. They were also,able to treat our termite problem without tenting the house. Great fast and friendly service, highly recommended. read more

Very professional and knowledgeable. Thoroughly explained things and were flexible to meet expectations. Good that they are going to follow through for the next couple of years. read more

Very please with service. Technician very pleasant and explained everything. Very prompt with service calls. Most visits, the technician showed up within minutes of the early side of the appointment time. ie, if they said they would show up at between 8 and 10, they were at my house before 8:15. read more