I stayed with Caswest for more than 15 years for their excellent customer service. The technicians are very knowledgeable and friendly responding promptly to the questions and a service request. Caswest keeps my house pest free with by-monthly maintenance. A full house fumigation and termite wood demage repair was done resently. High quality work, timely, left job site very clean without any debris. Highly recommend Caswest! read more

Caswest knows everything when it comes to protecting your home from those darn pest! We tried multiple companies but no one was able to get rid of these termites until we found Caswest. DeAnna come to our home and thoroughly explained what the problem was and took care of it immediately. I am so lucky to have found this company!! read more

I saw a girl in our neighborhood doing pest control services. She was great and knowledgeable. We ended up using her for termite services. Turns out our house did not need to get fumigated which was awesome because we have a full house. she was very thorough in answering all my questions and concerns. We will definitely use this company again!! read more

They don't return calls. They don't respond to service requests. My house is infested with ants...no response. If you're looking for a pest control service, good luck with them, you'll have a home full of insects and rodents. Absolutely worthless. They were afraid of my 3lb yorkie, so they skipped service. Shall I go on??? Still no response and I just received another bill for worthless and nonexistent service. Yeah, good luck collecting on this one, see you in small claims court... read more

DeAnna was honestly the best and most professional when it came to pest control. She explained everything about the situation that was occurring in our home. I can not recommend her services and company enough. Everyone I refer is thrilled and is pest free!!! Look no further people!! The best is Caswest!! read more

The Customer service at CASWEST exterminating is exceptional ! I called on a Saturday, all other offices were closed. Diana the general manager called me back within minutes & she walked me through the whole process. I had no idea about eco-friendly termite eradication until she went over everything with me. I can't thank her and the office enough! I wish I could give 10 stars! :) They even offered me free pest control service with any termite work. They had an absolutely professional and friendly staff. I highly recommend. read more

Very unprofessional. This business was well respected when Larry Casner owned and operated Casner. When the owners changed with the name so did the quality of service. All the new people that came with the new ownership are not to be trusted. I do not recommend using this local business at all. The inspectors are very inexperienced. One week and employee is there the next week they are gone. Seems they have a hard time keeping people due to ownership and management. read more

We moved into Oxnard Shores a year ago and did a bunch of renovations. Unfortunately the house had some termites and dry wood rot. We retained Caswest for subterranean and dry wood termite treatment, as well as wood repairs. They are easy to work with, and are very responsive. They even came to work at our house on a Saturday, and they stayed late to get the job done! Aaron and Dee are really sweet and you can tell they care about their clients. Thanks for helping us round out our major renovation and treating our house just in time before our baby comes! read more

We just got our house tented for fumigation and a month prior we received the electro-gun treatment in some areas of our house as well. DeAnna, the office manager, was pleasant to work with. She was available via email, phone and text. She even dropped off some fume bags to my house when I couldn't come in since I was home with the kids. We had worked with Alberto & Albert (father & son) as well as with Aaron & Caleb for treatment. They were all very knowledgable, professional and had their masks and booties on when they entered the home. After fumigation, DeAnna scheduled free pest control service to treat for ants (didn't know ants love dead termites). We will probably continue to work with them for preventative services and possibly for pest control as well. read more

I bought a house in midtown Ventura recently. From the get-go, CasWest has been deeply involved in helping us out. Specifically, RANDY has been at our house quite a bit. Helping with rodent issues, and other lingering "old house" problems. Randy is such a nice dude who's always thorough with the job. Guy is a legend. read more

It been almost week and they still have not provide me with a inspection report. Casner was a lot better with the last 2 homes I had them inspect and work done. read more

Inspection went well and they were very professional. They came up with a treatment recommendation that worked for us.

Worked with Caswest last year and they were fantastic. Reliable, friendly and efficient. I would highly recommend them for your pest control needs. read more

I'm kind of freaking out right now. I have been paying CASNER for years- I just recently had my last payment returned to me for "wrong address"-??!! SAME place I've electronically sent payment for YEARS- so I called Casner- they said they SOLD business 2 YEARS AGO to CASWEST AND HAVE BEEN TRYING TO FIND THEM??? I have had service- I saw a guy there last month! But I needed more help with spiders, as well as wondering why my payment was returned so I started calling- Casner asked if I get in touch with CASWEST could I please tell THEM how to locate CASWEST??? I started calling CASWEST and of course no one answered and I have NOT HEARD BACK- WTF- Thank God I got my last payment back!! read more

Caswest got rid of our rats! They plugged up the holes where rats were entering our attic, and they placed traps around the outside of our house. We had one rat, and they took care of the problem expeditiously. Courtesy, competence, and excellent service! I recommend them highly! read more

Just has Casner do more work . Alberto is amazing , not to mention DeAnna in office. If I could give more than 5 stars I would !

We had two pest control companies come to our house to see about a fumigation and were left with the feeling that we were getting pitched for more than we needed. A friend recommended Caswest. We called Caswest. Aaron, one of their inspectors came out and unlike the two others, said we didn't need our whole house fumigated, but rather a spot treatment to four places in our house. We did not need fumigation. We were able to stay home during the process and weren't inconvenienced in the least. We also were pleased that Caswest's spot treatments were less than half of what the others' fumigations would have cost. My confidence in the industry was restored with Aaron and Caswest: Honest, reliable, on time, and a genuinely caring approach with a perfect remedy. No hustle. I will not only use Caswest in the future but have already recommended them to the next-door neighbor and will continue to recommend them whenever I have the opportunity. Kudos to Caswest! read more

Albert was very professional in explaining the process of getting rid of the hornets and the 3 nest. The process of spraying went smoothly and I highly recommend Caswest Exterminating and Pest to others in need of this service. read more

I highly recommend Casner Exterminating due to their professionalism and their excellent crew. Mark came out and gave us an estimate after a thorough inspection. Alfred and Jorge came out and did a great job on the things we needed done with expertise And knowledge. I found Casner thru Yelp and we are so glad that we chose them. Great warranty, too. Carl A read more

I cannot say enough good things about Casner Exterminating. My girlfriend recommended them about four years ago after they tented her Somis home for termites. I used them for our Woodland Hills home when the termites were coming up through the hardwood floors. When we moved to Camarillo, I continued to use their services for montly pest control. Jon Casner is an amazing sleuth when it comes to finding the areas the rodents use to enter the attic. Alberto and Albert (father & son) are fabulous technicians, willing to go the extra mile to eradicate ants, fleas, & the ever present rodents (we live adjacent to a field of avocado trees, so we have to be pro-active). I have stayed with them after we moved to Camarillo because of the excellent customer service and the great results. Could not be happier, particularly with Jon Casner watching over the operations. Susan & Michael read more

Bad experience! Tried to get warranty work done and they no showed three times. They do not answer the phone and don't even respond to our messages any more. read more

I highly recommend Casner Exterminating. They recently did a termite inspection and repair work for a property in Santa Paula and it was a great experience. They showed up when they promised, had the repairs done in a timely fashion, and communicated throughout the process. I look forward to working with them in the future! read more

Even after 3 months, this is not resolved, even after contacting Better Business Bureau. No one EVER CALLS ME BACK. now it's simply the principle of their poor business practice and lack of consideration. Next stop: Small Claims Court read more

I had FOUR different companies come out for an estimate. I needed my house tented and I got such a variety of quotes. CASWEST was great. DeAnna is awesome and very friendly to deal with on the phone. The guy who came out to the house for the quote was very professional and straight forward. I had the preventive treatment done in my attic and the house tented. The process is a pain but they made it as easy as possible. And they took the tent down on the 4th of July when it was scheduled for the 5th. So they worked over the Holiday. They were all awesome. Don't bother to get comps just go with Caswest! read more

Was Casner Exterminating according to Deanna manager who is rude obnoxious and does not stand behind contracts and says it's now called Caswest exterminating. I Have been with Casner for years never had a problem until now. Have had a contract paid in full up to end of March for several years. Had Appointment for March 20 it was a no-show. called Deanna she said we no longer had a contract since they were now Caswest instead of Casner and would not honor the contract. Also Deanna said any work done they would have to charge more at least $1000 since they were a new business and didn't have enough workers to do the jobs. WHAT!!! She hung up on me when I called back she had blocked by number. I then called back using a different cell number and a Rosemary Jimenez Lucero answered and said Deanna was on a family grievance but would give Deanna the message in a couple of minutes Deanna called back screaming at me that she was on a family grievance did I know with that meant and that we no longer had a contract and to get a different exterminating business. She was hysterical and acted like she had way too much on her plate this is obviously not a credible business. I will be making a trip down to the office of the Better Business Bureau! read more

Having a high quality, local dependable pest control company is important for my business. I have been a local Realtor over 26 years and Casner is a great company. Jason is knowledge and he gets the job done, he also has great people skills. Jason goes above and beyond , my business depends on that kind of commitment! read more

I had fantastic service while Jason was working for Casner. I used them for 2 years without a problem. When he left, the service couldn't have been worse. They couldn't seem to get their scheduling right. I had 2 no shows, they showed no regard for my pets and billed me for services they didn't do. They also trespassed on my property once I terminated our contract and took bate traps that did not belong to them. They are a company that has poor customer service, poor administrative staff and poor regard for their customer. I would NOT use them. read more

I had Casner do our subterranean treatment when we first bought our house almost a year ago. Jon said he would give us a discount for whole house treatment but said it's best to do after we do our remodel. They were great, courteous, professional and efficient in 2015 when they came out. I'd give them 4 stars except I have texted twice to have them come out to finish the job, and called today but not only is there no answer, there isn't even a voice mail. Plus their website says they are open till 5... (I called before 5) today. I can't email either because their website doesn't give a email. So I sent a request for quote in. Hopefully someone will get back to me and I'll be able to give a 5 star review! :) read more

Jason is our man. Dependable, reliable and honest!

casner exterminating is awesome thier termite repair crew is very profesinal and great customer service jose and alfred are very friendly and go above and beyond i would suggest them for repairs and termite treatments!(: read more