I have been very happy with Spyhill Sentil Storage. It is very clean and warm, and the office…read morepeople are friendly, caring, and efficient. I would use this storage facility again if I needed one. I sympathize with the person complaining about the costumer service rep who said they could cancel anytime with no fees and no penalty. However, I suggest that they should have read the contract before signing it. In the end, people who sign contracts are responsible to read and know for themselves what they are signing. Even if it takes a long time to read through the legal jargon, we should all read contracts, ask questions for clarification, and then, if we agree, sign them. I know this can be a lengthy process, but it is the only way to know for sure what you are getting yourself into.

I booked a unit with them, their customer service rep told me I could cancel anytime with no fees…read moreand no penalty. I called to cancel my unit and was told I had to give 2 weeks notice to get a full refund!!! And now they owe me 3 days back and they are saying they won't refund me because they only refund the money if it's more than a weeks worth of days to credit back. Which makes no sense. Why am I paying for days I'm not using? Funny thing is they asked me if I'd already paid the month (which of course I had) and that's when they told me that I wouldn't get my money back.... Because usually they prorate the amount they owe you back prior to you paying your last bill..... Yeaaaa OK Sentinel, great job punishing customers who pay on time and up front. Worst company ever. To top things off the lady at this location referred me to a manager who I left a msg with explaining my situation and she hasn't even called me back (do much for regional manager Gena doing her job). Just use another company is my advice.

Had storage with them for many yrs as we don't have a garage it's only a ten minute drive from the…read morehouse and is easy to access

I requested a quote and got a call back the next day and ended up booking a locker. The woman on…read morethe phone was so helpful and nice! I believe her name was Sheila. Today I went to sign the paperwork and buy my lock for my move next week and the woman at the desk was also amazing! SO so helpful, explained everything to me and absolutely just made my day. She gave me two business cards for movers she recommended and helped me pick which boxes to buy, exceptional customer service all around. Thank you ladies for making the process painless!

Maple Leaf Self Storage in Calgary is the best in class climate controlled, secure, 24/7 CCTV…read moremonitored, state of the art facility! All the units are individually locked and alarmed! We stored there for over 3 years and I can sleep well without worrying for safety and security of my belongings which we entrusted to the great team of Maple Leaf! Not only did we get the best deal in Calgary (and we did our research beforehand), but we also received the top notch customer service! Sorin and his team will always greet you with a smile and a good ol' joke. A steaming hot and fresh pot of coffee is always brewing and crunchy yummy cookies are there to get your day started! What else can one ask for?

From the owner: Storing your belongings with Maple Leaf Self Storage couldn't be easier. Our new location in Royal…read moreVista features a wide range of unit sizes which you can access 365 days a year! Plus, you can pay your rent online and save money by using our referral program.

I needed indefinite, month to month temporary storage between moves. Paul was great to deal with…read more Container was as advertised! Clean, sealed up, water & rodent proof. I wouldn't hesitate to store my furniture, antique's or other goods there again, if needed.

From the owner: We are 10 minutes North of Airdrie and about 1/2 the price. We provide drive up storage units…read more(small medium and large) in our secure yard in Crossfield. Our address is 23 McCool crescent Crossfield. Our unit sizes are 8X10 8X20 8X30 8X40.

We have been customers of Maple Leaf Self Storage in Calgary for over 3 years! Not only did we get…read morethe best deal on climate controlled, secure, locked and alarmed storage space, but we received the top notch customer service every time we came to visit! Patrick and his team will always greet you with a smile and a good ol' joke. A steaming hot and fresh pot of coffee is always brewing and crunchy yummy cookies are there to get your day started!

After looking for a reasonably priced storage space for a five month lease, I couldn't be happier…read more Maple Leaf Storage not only had incredible customer service (shout out to one of the managers Patrick) but also competitive pricing, incentives (first three months for a discounted rate; better than anywhere else I looked in Calgary) and the facility is incredibly clean and secure. I would strongly recommend this facility to anyone needing self storage, if I ever need storage space again I know where I will be going.

Excellent experience with BowCity Storage. Friendly staff, clean facility, impressive technology,…read moreand perfect climate control. Couldn't ask for better.

Fantastic facilities. Smart technology gives you control of your storage. We felt so fortunate to…read morehave a small storage unit at Bow City this past month, when our movers had to delay our move. In less than a few hours we had to find a larger unit for the balance of our household while we worked out the truck situation. Bow City came through. They moved us to a huge locker and extended our existing contract. No issues. I felt like I was working with someone on my side, who really wanted to be part of the solution. Staff here are great. Totally recommend Bow City Storage.

Hello, I am a long time user of Springbank Storage and have found most staff friendly and helpful…read more There is definitely a mouse problem but mostly it seems managed. I suffered some chew marks on expensive furniture but saw it as my own risk - storing where I knew mice lived. I have just calculated by overall payments to them as $3000+ over the last three years. Recently, 4 of us emptied my storage unit and we all checked back for any belongings left behind. The unit was empty except for the mouse traps that they provided (or the previous renter?) and which I had filled a few times. There was mouse poison and feces in one corner. As I left with my $200 per hour crew one of their staff demanded that we return to completely clean out the unit or face a $30 charge. That was an easy call for me $200 or $30. The same day they charged me a "$30 disposal fee." So because of this I will never use them again and advised my moving crew to spread the word. I am working on other remedies but social media is an easy first step. I consider this fraud and am trying to understand my options. Obviously it is not the money it is the unauthorized use of my credit card that they likely still have on file. I may need to change my credit card as advised by Mastercard. I suggest paying by cash if you need to use them. The self righteous attitude of one staff and, of course, the principa motivate me. This place might be cheaper but certainly not customer friendly.

Very happy with their service. Needed storage from start of October (still almost two weeks away)…read more They were quite happy to take my payment today, but make effective date October 1; no holding fee! Clean, well maintained facilities. Impressed.

Best Public Storage facility we've ever used! We frequently…read morestore our motorcycles at various locations when we're on long trips so we're extremely familiar with the Public Storage chain. The owner and manager were awesome..helpful, conscientious and super friendly. Also, the unit itself was the cleanest we've ever used, by far! It's such a pain though, always having to spend 20-30m on filling out forms at any location, even though we have an account and should be considered a frequent flyer! Lol

I am very happy with my experience at Public Storage in Country Hills. It's so clean and well…read moreorganized there, and they have excellent Covid protocols in place for everyone's protection. They are super professional and friendly, and just have excellent customer service all around. Thank you so much.