I have been very happy with Spyhill Sentil Storage. It is very clean and warm, and the office…read morepeople are friendly, caring, and efficient. I would use this storage facility again if I needed one. I sympathize with the person complaining about the costumer service rep who said they could cancel anytime with no fees and no penalty. However, I suggest that they should have read the contract before signing it. In the end, people who sign contracts are responsible to read and know for themselves what they are signing. Even if it takes a long time to read through the legal jargon, we should all read contracts, ask questions for clarification, and then, if we agree, sign them. I know this can be a lengthy process, but it is the only way to know for sure what you are getting yourself into.

I booked a unit with them, their customer service rep told me I could cancel anytime with no fees…read moreand no penalty. I called to cancel my unit and was told I had to give 2 weeks notice to get a full refund!!! And now they owe me 3 days back and they are saying they won't refund me because they only refund the money if it's more than a weeks worth of days to credit back. Which makes no sense. Why am I paying for days I'm not using? Funny thing is they asked me if I'd already paid the month (which of course I had) and that's when they told me that I wouldn't get my money back.... Because usually they prorate the amount they owe you back prior to you paying your last bill..... Yeaaaa OK Sentinel, great job punishing customers who pay on time and up front. Worst company ever. To top things off the lady at this location referred me to a manager who I left a msg with explaining my situation and she hasn't even called me back (do much for regional manager Gena doing her job). Just use another company is my advice.

I requested a quote and got a call back the next day and ended up booking a locker. The woman on…read morethe phone was so helpful and nice! I believe her name was Sheila. Today I went to sign the paperwork and buy my lock for my move next week and the woman at the desk was also amazing! SO so helpful, explained everything to me and absolutely just made my day. She gave me two business cards for movers she recommended and helped me pick which boxes to buy, exceptional customer service all around. Thank you ladies for making the process painless!

honestly if i could give this place a zero i would. horrible place they had mice and they pooped…read moreand peed on all my stuff and they said if we weren't using the place for another month and for like two weeks they would give me half my money back, well they didn't and said if i wrote a review i would get it but still no and staff are just not good and they only have two good loading areas so if u wanted to load you're stuff and people were there u would have to wait or park in handicap parking space and take you're stuff out and fo through somebody else loading area. overall i do NOT recommend and find somewhere else, scammers!!!

We have been customers of Maple Leaf Self Storage in Calgary for over 3 years! Not only did we get…read morethe best deal on climate controlled, secure, locked and alarmed storage space, but we received the top notch customer service every time we came to visit! Patrick and his team will always greet you with a smile and a good ol' joke. A steaming hot and fresh pot of coffee is always brewing and crunchy yummy cookies are there to get your day started!

After looking for a reasonably priced storage space for a five month lease, I couldn't be happier…read more Maple Leaf Storage not only had incredible customer service (shout out to one of the managers Patrick) but also competitive pricing, incentives (first three months for a discounted rate; better than anywhere else I looked in Calgary) and the facility is incredibly clean and secure. I would strongly recommend this facility to anyone needing self storage, if I ever need storage space again I know where I will be going.

Excellent experience with BowCity Storage. Friendly staff, clean facility, impressive technology,…read moreand perfect climate control. Couldn't ask for better.

Fantastic facilities. Smart technology gives you control of your storage. We felt so fortunate to…read morehave a small storage unit at Bow City this past month, when our movers had to delay our move. In less than a few hours we had to find a larger unit for the balance of our household while we worked out the truck situation. Bow City came through. They moved us to a huge locker and extended our existing contract. No issues. I felt like I was working with someone on my side, who really wanted to be part of the solution. Staff here are great. Totally recommend Bow City Storage.

After 3 months they increased my storage rate by about 40%. After a year they doubled my rate…read more Thats when I left. Better companies out there.

I have been a customer of StorageMart for years (15+). For…read moreme it is very convenient having a storage unit. Today I just wanted to say how much I appreciate Farha. She is always pleasant whether that is by phone or in person. She is accommodating and I appreciate her patience because I can change my mind alot. She makes coming here - a lot better since she recognizes me now. People like her just makes things better!

I needed indefinite, month to month temporary storage between moves. Paul was great to deal with…read more Container was as advertised! Clean, sealed up, water & rodent proof. I wouldn't hesitate to store my furniture, antique's or other goods there again, if needed.

From the owner: We are 10 minutes North of Airdrie and about 1/2 the price. We provide drive up storage units…read more(small medium and large) in our secure yard in Crossfield. Our address is 23 McCool crescent Crossfield. Our unit sizes are 8X10 8X20 8X30 8X40.

Best Public Storage facility we've ever used! We frequently…read morestore our motorcycles at various locations when we're on long trips so we're extremely familiar with the Public Storage chain. The owner and manager were awesome..helpful, conscientious and super friendly. Also, the unit itself was the cleanest we've ever used, by far! It's such a pain though, always having to spend 20-30m on filling out forms at any location, even though we have an account and should be considered a frequent flyer! Lol

I am very happy with my experience at Public Storage in Country Hills. It's so clean and well…read moreorganized there, and they have excellent Covid protocols in place for everyone's protection. They are super professional and friendly, and just have excellent customer service all around. Thank you so much.

I will never use cardboard boxes again. These boxes are great. They are so sturdy and won't buckle…read morewhen you fill them up. Definitely recommend getting the big boxes for the kitchen, if you have lots of pots pans and small appliances. The people running this show are friendly professional and on time. I very much underestimated the convenience of not having to put together boxes and all the tape we would have used. It made a usually stressful process a lot more manageable ..... and our cat thought they were the coolest thing ever :)

Well, I am moving- moving from Mission ( the flood was interesting :( - my VW beetle never…read moresurvived it ) to a condo I have bought - so Woohoo! I am excited for sure. I was looking for a good option for boxes - in the past Ive done the cardboard liquor store box thing - my sister advised I never do that again! So I did some research and got 2 quotes, one from Frogbox and one from Ecobox. Ecobox was literally more than 50% less. Now you may be thinking, why would I want to rent boxes? Well primarily - it makes the moving day easier, the boxes are uniform, stack and work and add in delivery and pick up and its a very good thing. Ecobox has free delivery and pick up - Frogbox did not ( a 55 dollar savings). I ordered the # 2 combo - 25 regular size ( they are the green boxes ) and 10 of the large ( blue), for 5 weeks of rentals it cost me about 140 bucks. Good thing too, is that renting boxes is a good motivator to unpack all your stuff and set up your new pad. The boxes themselves are solid plastic ( not too heavy with locking lids ( no tape needed of course) the handles are soft round edged plastic, not sharp. Very easy to move and lift. Now onto the details of my experience. First impression - the website was easy to use and the confirmation email back was great - very friendly and easy - everything on the receipt was worded in a way that was very cool. Almost conversational, a little detail, but cool. I followed up with a phone call just to double check - the woman on the phone was sooo nice. I ended up asking for them a week earlier to make sure I have enough time to pack, and the girl said no worries - they will just bill you when they drop em off. So today the boxes arrived ( my drop off window was between 10am and 12 pm and they were right on time - literally just before 10. The guys were incredibily friendly and "real" - genuine is perhaps a better word. Very nice. They zipped my credit card through a little card reader on an iphone ( cool) and emailed the receipt for the extra week I requested. Even gave me labels for my boxes. Next time I see these folks will be on pick up day. All in all, a great experience and I cant recommend them enough. It definitely paid to shop around. Ecobox is great - and great for the environment too. Love it.

Absolutely terrible customer service!!!!! The owner, Patrick, used my credit card without my…read morepermission and then berated me and hung up on me when I expressed my displeasure. We have had our household items there since 2009 and have always been timely with our payments. He was so rude I was appalled he could have a business. We will be taking action to remove our items from there as soon as possible and will absolutely tell anyone we know not to use this facility. They don't deserve business!

Moving is one of life's more stressful events. Especially, when I had no choice but to move and…read morestore stuff during a January -34C cold snap. Mike & Deborah at NW Storage did everything expected and more to make it easier for me. The place has a number of storage size options and great backup services. Great service is increasingly rare these days but I got it here.