We were happy with our treatment, we purchased a used 2025 Class C and thus far are very pleased…read more Bought it in the fall, and recently moved it to a storage site, near home. Our maiden voyage is ahead of us, but the sales experience was positive. They did take time to discuss what we were looking for, we were clueless, we had some ideas but nothing was especially clear. We had more or less, determined that a Class C would be better from a cost perspective, but were thinking seriously about the smaller class B models. For us, it seemed the class C was the way to go. I was impressed with the sales team, the chap we spoke with was very good, and all the staff in various areas seemed to be very much engaged in ensuring we would be happy with our decision.

I am currently in the process of inquiring with the company about the hail damage to our motorhome…read more I even emailed them my inquiries on the first day when I called them. The sales team or service team seemed incompetent in handling my inquiries about the process and how things work regarding the hail damage. They transferred me to customer service without asking for my information first and claimed to be too busy to assist me. It's disappointing that they didn't handle my inquiries more professionally. DISSAPOINTED AND WILL NEVER NEED THEIR SERVICES AT ALL.

Yesterday I had the most terrifying experience of my life!!…read moreI went to pick up my trailer for storage to bring home for the night for camping this weekend as I have done since I bought it a year ago.. everything went right but something was very wrong.. 10 Minutes down the road on a country road in Airdrie with no shoulder and all of a sudden the trailer slams down on the ground as I'm going 90 and starts bouncing back and forth only attached by one cable as the cable was sheared, the emergency brake line pulled to lock the trailer breaks and the metal was dragging on the ground shooting sparks thru the air!! All while I try to slow down my vehicle and the trailer and stop without rolling either into the ditch as the was NO shoulder to pull over! I decided to try to call Racetrack RV where I bought it a year ago to ask their suggestion as to how I can move it now before I called a tow truck.. I was frantic! The receptionist who answered said no problem I'm going to transfer you to someone who can help.. The guy on the phone said no problem where are you I'm on my way!!Keep in mind I didn't just buy it.. it was in May 2017!! But after sitting terrified on the road , in the pouring rain not able to move I see the Racetrack truck pull up and feel so relieved!! I walk back to greet him and it's the owner!!! He gets down on the ground replaces the line so I am able to unlock and drive then says " ok now let's drive it to my service lot and I'll follow so you know you're safe" The Service business lot was closed for the day so he unlocks, drives me in, takes the trailer off my vehicle and as I'm thanking him over and over I ask when it can be fixed..he says " oh you're still camping this weekend this is our first service to be completed tomorrow " Now that is Customer Service..Talk about going above and beyond!!!! I love supporting companies who truly care about people!!

(I added the parts & service department as a separate company since they are in different locations…read moreand operate differently) So far so good! I've dealt with several people in parts & service since I bought my trailer at the RV show in February 2016. The latest was Shawn and I gotta say, so far he's been great to deal with. He was very accommodating by coming in on his day off so I could pick up my unit that was in for some warranty work and accident repair. He was helpful and thoroughly explained everything that was done. He has a genuine concern that the customers he looks after are happy with the service they've been given and that they will feel comfortable coming back should they need service in the future. My trailer was cleaned and ready to go when we arrived to pick it up. They also did a few minor services, like inspect the roof and tire pressure. These little things mean a lot to a customer. I've emailed the parts department several times and always got a response in a very timely manner. I will never recommend the Racetrack business team that I had the misfortune of dealing with (Matt & Josh) but I will absolutely recommend their parts and service staff, their sales staff and Ken, the owner as people I will do business with again. As someone that runs a camping group in Calgary, I will be sure to share my experience with the over 500 members in my group :)

amazing service. This team always puts the client first and was a pleasure to work with. I would…read morerecommend them to anyone looking for great price and product but above all excellent service.

I went to their NW location today and was blown away at the customer service! The staff was…read morefriendly, and they were accommodating when I brought in my roof racks and a cargo box to be installed. The cargo box was very old and was missing some parts, and they searched around their own parts collection for some pieces I was missing - they even threw in some keys they had for the box! They seemed to really care that everything was done right and that I was satisfied. I wouldn't ever hesitate to recommend going to this business full of attentive and kind people. 10/10

Great price and great work. These guys got me out of a jam at a scale in Balzac a few years back…read moreand I've had them work in all my equipment since. Farm tractors, bobcat skid steer, semi and trailers. One ton pickup snd hitch installation on a half ton. Basically whatever you need. Great mobile service snd great shop service. Nice folks too.

I had a great buying experience at Cochrane Toyota! I had looked around for a while and knew what I…read morewanted to buy and the cost and I received a great price from Andrew. He even drove all the way to Calgary to deliver my cargo Matt that was on back order... right to my house. Taylor in finance was also amazing and got me a good rate that worked for my budget. Thanks again Andrew and Taylor

Had an excellent purchase experience of a 2018 Tacoma. Couldn't be happier with the sales and…read moreservice experience so far. Would highly recommend to anyone in the market for a Toyota. If you're looking to customize a new truck they are one of the only dealers around that will put the entire package together for you.

The service team at Bucars is outstanding. We bought a 2022 Zion Slumber from them and they have…read moregone above and beyond to help us keep the van operating and functional. A special shout out to Matt who is very knowledgeable and helpful.

Came to Bucars from the US, before visiting Calgary Stampede. We had a door issue and a slide…read moreissue on our 2018 Tiffin. This dealers came highly recommended and they were all so right. Bucars is top notch knowledge on Tiffins as well as Newmar. The people were incredible nice and they keep you hooked up to power even before they take you into a bay. The workers were kind to my Great Dane and even gave us tips on what to do at the Stampede that was quite useful. Such an incredibly pleasant experience. Our RV is perfect again! Thank you Chris, Tatiana, & Sean! We were impressed

Good team of experienced professionals. Camera installation…read moreas per requested. Thanks guys You get what you pay for.

i have taken two cars to ARA this week for A/C work and am thrilled with how i was treated in every…read moreaspect - phone calls to keep me updated, clear communication, genuine concern for getting the car fixed and me happy, and a cost effective solution to boot. also excellent information was provided on my inquiry about stereo head units and subwoofers. no pressure either, just information that i need to make a decision. I dont know how anyone could complain about Brian T, he's a gem. Its hard to survive as a business if you treat people poorly. This firm and Brian have been there a long time, so something isnt computing. Thanks to the guys in the back too. Its been hotter than heck in Calgary and i'm sure they are overworked this time of year so thank you as you are an essential service for alot of people too!

Great storage facility. Staff was amazing ! especially when dealing with Tarja . I highly recommend…read morethis storage facility, I always felt they went the extra mile when helping us .

Tarja and Ryan were AMAZING!!! They are friendly, informative and flexible. We decided last minute…read moreto store our trailer off site (rather than at home) and she took us out on a tour to pick the spot we wanted. She gave us all the information needed to store the unit. The website noted "free first month", which they weren't aware of but called head office and honoured the promotion immediately. Great experience!!!