The place is always well maintained whether it is snow removal or being swept. Staff is very…read morecompetent and cheerfully helpful. The access keypad used for entry is always wiped clean which is a real benefit with Covid still a real risk.

From the moment I called for information the customer service was ingredible…read more The guy who spoke to me on the phone was very helpful And very clear in the way he answer my questions When I went in person the lady at the front desk was so nice to me, I wasnt feelling well and she offered me her chair and brought me water that is great customer service to me when people go the extra mile to help others The unit was very nice and clean Perfect size to storage everything I needed to stotage.

I've been renting a unit from Alberta Storage Place facility for 1 year now and the owners have…read moregone over and above. The owners are very pleasant and accommodating. From simply E-signing my agreement via email to answering my urgent calls and emails during off hours the owners were very helpful with all my needs. I was transitioning from Calgary to BC in 2020 and they were so helpful, caring and everyone's very easy to talk to. My son was looking for a place to store his belonging during covid and is now using Alberta Storage Place for his furniture. They know us by our first names. We are not just a Unit #. They are very awesome people. Thank you again for all your help. I would highly recommend Alberta Storage Place 100%. Good location, very secure and mostly very Covid safe.

I initially needed storage for a short period of time. Alberta Storage Place had a promotional…read morespecial, which enticed me to call them. From the moment my adult daughter and I walked into the office, their representative was very helpful with my "shopping list" of questions I had - done in a friendly, yet professional manner. Donald, the representative asked if we needed any cold drinks, supplies, and most of all - the appropriate safety lock for my items; and "sprinkled " with a history of this family/run business, (of which I try to support). Thank you Donald for building such a rapport! As previously stated, I only needed storage for a short period of time, but I had to change my length of stay several times. This was accommodated by all the staff without any qualms. A fine example that the company will work WITH if need be. I was also impressed that the company ALSO offers space to store cars; etc. I love the fact that despite being a woman, I felt very safe dealing such a "manly" task. The only thing missing was a well behaved pet gracing the office. Once again, sharing the history behind the beautiful framed pictures, was a warm business touch. I hope you guys stay in business for a long time, and keep safe during this nasty COVID period. Cheers for good health and longevity!

Five stars? I would give them ten stars if I could! Janice's team of Lorrie and Chris at the…read moreBlackfoot location were friendly, helpful, and explained everything clearly. We researched four different storage companies before we chose this one and we made the right choice! Affordable, great service, great value. Plus: check out their gnome village.

We really appreciated Janice & Carmen's professionalism. They were extremely kind & helpful. It was…read moresuch a pleasure in the midst of a difficult move. Thank you. If looking for a pleasant experience with decent rates, then we highly recommend the Blackfoot location; as well as the exemplary customer service!

THINK TWICE BEFORE HIRING BIGSTEELBOX We took possession of…read moreour brand new home in September 2024 and had our BigSteelBox delivered on the same day. The driveway was damaged during delivery of the BigSteelBox caused by the deck of the truck, which was captured on video. bigsteelbox.com states that "the BigSteelBox doesn't actually make contact with your driveway at all. No contact means no damage!". This may be true but what they don't tell you is that the deck of the truck may make contact with the driveway and cause noticeable damage. We reached out to BigSteelBox and provided videos along with some photos of the damage. The manager came by the house to review the damage and mentioned that he would acquire some quotes to determine the repair cost. From what I can tell, he only received quotes for the application of a brush on patch. From the research I've done and discussions I've had with local concrete companies, I understand that a patch is only a temporary fix that would stand out from the rest of the driveway. I tried explaining this to the manager and said that we would not be satisfied with a brush on patch. Being a new driveway, we didn't think it was unreasonable to expect BigSteelBox to return the driveway to a reasonably new state that looked consistent and uniform. We provided a quote to the manager from a local company to have the driveway sandblasted and sealed which was less costly than having the damaged section of the driveway replaced. The manager came back with an offer of $600 to cover the cost of a brush on patch and would not consider any other options. As an analogy, if someone broke your window, would you be satisfied with a duct tape patch as the repair? I've also sent emails to feedback@bigsteelbox.com and admin@bigsteelbox.com to hopefully reach some kind of fair resolution but did not receive a reply. Needless to say, we are very disappointed with the customer service we received from BigSteelBox and hope that this doesn't happen to anyone else.

I compared their prices to the other storage container companies in town and they had the best…read morerates by far. We rented the container for several months while renovating and it was removed easily and promptly when done. all staff that I dealt with were friendly and helpful. If I ever need this again I would definitely use this company.

Just checked out after 15 months. Very clean, good hours and security. Special thanks to Neeta who…read morechecked me in and out. Lovely to experience such a cheerful and accomodating attitude.

Lovely helpful knowledgeable staff above and beyond the call of duty (-:…read more Great location Clean facility Great packing supplies and staff knowledge

Rented a Unit from Storage-mart mid March until end of June, on June 6 my unit and only my unit was…read morebroken into the lock mechanism was cut and then my lock was removed. They have no cameras covering my unit at this location. A number of items were removed(stolen), I purchased Storage-Mart insurance each month, a police file was created and an internal review was completed, a Storage - mart adjuster contacted me about the items removed, a offer was made that was small amount of the value of the loss, now I feel I have been ripped off twice and I also paid for the additional insurance. You may want to check out the security system beforehand; insurance was a waste of time. currently I have not received any compensation. just not worth the trouble.

It is far too expensive for me to pay for storage there. This company does not take Visa debit…read moreonline but an actual credit card. Also no electronic payment from my trustee. No discount for AISH clients.