I've been using Outer Space Storage for about a year now and they've been great. The main owner (or…read moremanager?) is super nice and very helpful, originally he gave me a tour, showed me how to access the unit, use the key and answered any questions that I had. You can access you unit at almost any time through a secure gate with your code. They have also lent me trolleys to help with moving which is super appreciated. The units aren't heated so visiting in the winter can get a bit chilly but the location is so convenient and the prices are good.

Very friendly and easy to work with. The storage areas were always clean and felt very secure…read more Would definitely use them again if I needed additional storage.

The place is always well maintained whether it is snow removal or being swept. Staff is very…read morecompetent and cheerfully helpful. The access keypad used for entry is always wiped clean which is a real benefit with Covid still a real risk.

From the moment I called for information the customer service was ingredible…read more The guy who spoke to me on the phone was very helpful And very clear in the way he answer my questions When I went in person the lady at the front desk was so nice to me, I wasnt feelling well and she offered me her chair and brought me water that is great customer service to me when people go the extra mile to help others The unit was very nice and clean Perfect size to storage everything I needed to stotage.

Five stars? I would give them ten stars if I could! Janice's team of Lorrie and Chris at the…read moreBlackfoot location were friendly, helpful, and explained everything clearly. We researched four different storage companies before we chose this one and we made the right choice! Affordable, great service, great value. Plus: check out their gnome village.

We really appreciated Janice & Carmen's professionalism. They were extremely kind & helpful. It was…read moresuch a pleasure in the midst of a difficult move. Thank you. If looking for a pleasant experience with decent rates, then we highly recommend the Blackfoot location; as well as the exemplary customer service!

THINK TWICE BEFORE HIRING BIGSTEELBOX We took possession of…read moreour brand new home in September 2024 and had our BigSteelBox delivered on the same day. The driveway was damaged during delivery of the BigSteelBox caused by the deck of the truck, which was captured on video. bigsteelbox.com states that "the BigSteelBox doesn't actually make contact with your driveway at all. No contact means no damage!". This may be true but what they don't tell you is that the deck of the truck may make contact with the driveway and cause noticeable damage. We reached out to BigSteelBox and provided videos along with some photos of the damage. The manager came by the house to review the damage and mentioned that he would acquire some quotes to determine the repair cost. From what I can tell, he only received quotes for the application of a brush on patch. From the research I've done and discussions I've had with local concrete companies, I understand that a patch is only a temporary fix that would stand out from the rest of the driveway. I tried explaining this to the manager and said that we would not be satisfied with a brush on patch. Being a new driveway, we didn't think it was unreasonable to expect BigSteelBox to return the driveway to a reasonably new state that looked consistent and uniform. We provided a quote to the manager from a local company to have the driveway sandblasted and sealed which was less costly than having the damaged section of the driveway replaced. The manager came back with an offer of $600 to cover the cost of a brush on patch and would not consider any other options. As an analogy, if someone broke your window, would you be satisfied with a duct tape patch as the repair? I've also sent emails to feedback@bigsteelbox.com and admin@bigsteelbox.com to hopefully reach some kind of fair resolution but did not receive a reply. Needless to say, we are very disappointed with the customer service we received from BigSteelBox and hope that this doesn't happen to anyone else.

I compared their prices to the other storage container companies in town and they had the best…read morerates by far. We rented the container for several months while renovating and it was removed easily and promptly when done. all staff that I dealt with were friendly and helpful. If I ever need this again I would definitely use this company.

Just checked out after 15 months. Very clean, good hours and security. Special thanks to Neeta who…read morechecked me in and out. Lovely to experience such a cheerful and accomodating attitude.

Lovely helpful knowledgeable staff above and beyond the call of duty (-:…read more Great location Clean facility Great packing supplies and staff knowledge

Rented a Unit from Storage-mart mid March until end of June, on June 6 my unit and only my unit was…read morebroken into the lock mechanism was cut and then my lock was removed. They have no cameras covering my unit at this location. A number of items were removed(stolen), I purchased Storage-Mart insurance each month, a police file was created and an internal review was completed, a Storage - mart adjuster contacted me about the items removed, a offer was made that was small amount of the value of the loss, now I feel I have been ripped off twice and I also paid for the additional insurance. You may want to check out the security system beforehand; insurance was a waste of time. currently I have not received any compensation. just not worth the trouble.

It is far too expensive for me to pay for storage there. This company does not take Visa debit…read moreonline but an actual credit card. Also no electronic payment from my trustee. No discount for AISH clients.