They taped plastic over the dining room doorway and ran the sander on a vacuum the whole time. I…read moreexpected to be wiping dust off picture frames for a week and there was almost none upstairs. The edges near the wall came out as flat as the middle. That mattered with an open stairwell.

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

The flooring looks awesome and they worked diligently through the project. The workers were very…read morekind and respectful while on sight. There was poor communication to start the project while trying to get a quote but it eventually resolved. They tried to change the price the day of the installation but after reaching an agreement they ended up sticking to the original price that was agreed upon.

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

The stairs were the part I was worried about. He made the nosing on each tread from the same board…read moreas the floor, so the grain runs through instead of stopping at the edge. The bottom riser got scribed where the wall bows out. Thirteen treads and they all sit even.

Absolute Disaster!!!…read more I hired this person for hardwood floor grinding and refinishing. Pictures tell the story. If you are looking for someone to turn a simple job into an electrical adventure, leave a mess behind, and create new problems you didn't have before -- this may be the person for you. On top of the poor workmanship, he was extremely rude and disrespectful. He attempted to connect his machine directly to a live electrical line, which resulted in damage to the electrical panel and an expensive oven showing a "Bad Line" error. Apparently, quality control and safety procedures were optional. Blamed the panel. The job was left with trash scattered around, and somehow the priority became demanding payment before the work was completed. Asked for additional $150 to "dispose" of the trash that he left behind. To add to the experience, machines were left sitting on carpet, creating another potential mess. We ended up contacting the local police. A reminder for anyone considering hiring him: do not release payment until you have personally inspected every detail of the work. Before making the deal demand full clean-up and disposal of trash. Take before pictures. Check your appliances, check your electrical system, and check that your property is actually left in better condition than when he arrived. Unfortunately, the experience was not the kind anyone wants.

Jason and Gary did a fabulous job on our upstairs and stairs carpet! It looks amazing. It is also…read moregreat quality carpet at a reasonable price and pretty shades of dark brown with hints of beige. We couldn't be happier with the job done Bill the owner is also great to work with.

From the owner: Floorz By Bill is a Locally owned Downriver Michigan Floorcovering Company with over 25 years of…read moreexperience! We care about the installation of every room we install, Just like it was our own home.

We had an appointment for a measure between 1-4. NO CALL. NO SHOW. Reached out to them,…read moreconcerned where the person was. Spoke to Kodiak, the manager. stated yes he is late, he probably should have called. No apology or anything. No offer to make it right. He didn't care that we took off work to be here. Is this how they run a business?

Used several times and have always done a beautiful job. I plan on using them in the near futureread more