Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

We absolutely LOVE our new carpet and the installers are the best! Our experience started with…read moreMike helping us find the perfect carpet- stain resistant. He made sure everything went well and assured us the installers were part of Metros team, and not contracted out! The installers did a fantastic job! Metro covers ALL carpet removal AND furniture moving! They are careful of not only the furniture- but your walls, wood floors, ... Be sure to get a quote from them! We are VERY satisfied customers!

Great to work with. Went in to get a piece of padding and he just gave it to me! Very thankful!read more

The laminate floor they installed *years* ago slid around a bit leaving some gaps. They came,…read morelifted the pieces, put things back in place (including using some spares we had in the original boxes). Superb work, super customer service. Hightly recommended again.

Highly recommend G&K! We recently bought a new home and was moving from Maryland to new home in…read moreMichigan and Paul made it happen with our timeline before our moving truck delivered all of our furniture. Paul was friendly, accommodating and made a follow-up call?! Who does that anymore???? If you need carpet, great selection to choose, competitive pricing and excellent installation!

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

All Smiles Epoxy covered up our ugly granite for a fraction of the cost of replacing it. We…read morecouldn't be happier with the results. Owner is attentive, extremely knowledgeable and professional. We get complaints all the time!

From the owner: At All Smiles Epoxy we can create one of a kind, stunning floors, countertop and shower walls that…read moremimics stone or has your own personal flare. The color options are endless and you choose the design that best fits your space. Epoxy is durable as well as stain, scratch, and heat resistant. Give us a call for a free quote today!

I echo the sentiments shared by others. Ali and his team did an amazing job on replacing the…read morecarpet on our second floor and updating our railings. One of the biggest frustrations when doing a home project is lack of communication. Ali went out of his way to keep us informed of the timeline (letting us know when to expect materials, find an install range that worked for us, and checking in throughout). As far as the finished results, we could not be happier. The new carpet is so plush and comfortable. The railings completely transformed the look of our home. Ali offered suggestions when asked (he really knows his stuff), but made sure we knew that the final decision was ours. A few other things to note: the installers were very respectful of our home, cleaned up when they finished, and were very polite. The cost was reasonable (actually less than we expected). I would recommend Town Center Carpet and Floors to anyone looking for new floors. I will share a couple before and after photos along with some separate photos of the completed project.

Ali was very professional and easy to work with! Really happy with the job, the floors look…read morebeautiful!!

M&S Renovations did an excellent job renovating our bathroom. Mitch is passionate about his work…read moreand focused on making sure that his client is pleased with the finished product. He is punctual, efficient, hard working, skilled/talented, cautious, conscientious and personable. He communicated with us every step of his work, lets us know what to expect and he provided us with guidance on the bathroom design so we don't make any mistake since we're not installation/construction people. Mitch worked well with us and gave us a beautiful bathroom. He also made sure his workplace is clean at all times. If you have a chance to work with Mitch, you'll be happy!

I was so fortunate to be able to find this company. Mitchell does awesome work He takes great pride…read morein what he does. He is professional and always on time. Pictures are included of my upstairs bathroom. He's done my basement bathroom also. He's getting ready to do my kitchen floors and backsplash. He has fixed and replaced the north side of my house that had water damage and then replaced all the vinyl siding. I highly recommend this company.

Recently, I decided to sell the house that had been rented out for 12 years. The red oak wood floor…read morewas in rough shape, so I requested several quotes and initially selected one for restoration. Then Nathan reached out and provided a quote that was slightly higher than the one I had chosen, but his estimate stood out for its professionalism and detailed breakdown -- including shoe molding removal and replacement of damaged boards. I decided to go with him, and I'm so glad I did. Nathan communicated promptly and understood exactly what we needed. He and his coworker Leeland clearly knew their craft and did a fantastic job. They paid close attention to every detail, working carefully around the corners, closets, and especially the badly worn kitchen area. The floor now looks brand new and will surely impress potential buyers. I highly recommend their work!

Would NOT recommend. Unprofessional. Lacks knowledge. Absolutely shittiest attitude…read more Pictures speak for themselves. But he's also highly intolerable. He sealed a wad of grass he brought into the house permanently into the floor in an obvious area. He only fixed the boards below because my father spoke to him. He b!tched me and my mother out about his work. Said it was my stain choice as the issue. There's no color, it's CLEAR. He replaced white oak with hickory. Didn't believe me that it was white oak UNTIL I notified him I was talking with the man that installed them originally EDIT FOR NATE DOG. for no additional charge? do you often try to charge people for your mistakes. Admit it. You were paid in full and ditched out. Scammer. This is what future customers have in store. you sound so incredibly stupid. But don't delete your review because then i'd have to add that photo too. You didn't get an extra $500. My father spoke to you because you don't know how speak professionally. But i'm actually super happy about your reply. you just gave yourself another negative review by doing that buckaroo. NICE for no additional charge? do you often try to charge people for your mistakes. Admit it. You were paid in full and ditched out. Scammer. you called it hickory. your employee put the wood in that you specified. Also i do not think anyone was working with you. it was just go making these mistakes. The white oak inquiry is is in the text you provided. YOU PICKED HICKORY. not an employee and not me. i mean that text message is a part of the review. like at least know what you're talking about before editing. You still sounds like a super duper ignorant asshole.