Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Vics was great to work with. Replaced all of the carpet at my parents condo. Quality and…read moreinstallation were great. John was great at communicating everything with me. I would definitely recommend them.

We had Vic's Floor Store install hardwood flooring throughout our first floor and we could not be…read morehappier. If you're looking for a fancy salesperson who will tell you just what you want to hear and play on your emotions, this is not the place. It's a no-frills kind of experience and the majority of customers are referral or repeat. Johnathon does not do a hard sell. He won't flatter and fuss over you to win your business. If you ask questions, he has answers. He's honest and never made us feel like he was trying to make a big profit. The installers were truly skilled and did a fabulous job. We highly recommend Vic's Floor Store!

My husband and I have been buying our flooring and carpeting from Independent Carpet One for 39…read moreyears. This is the most amazing business, and we wouldn't go anywhere else for our flooring and carpeting needs. They have the best prices and quality of any flooring company in the area, and their sales staff points us to exactly what we're looking for. The quality is also the best. I recently had to have two areas of damage repaired to laminate flooring in my home, and Carl sent two experts to evaluate the floor. I didn't think it was possible to repair the damage. But the contractors were able to remove the damaged planks and replace them with new ones that I had on hand from the original installation. You can't tell that a repair was done. The contractors were professional and so friendly. It was apparent that they loved doing their work. I highly recommend this flooring company.

Had a wonderful experience with Independent Carpet One- I had a custom made area rug which was…read morebound- and it turned out beautifully. Cameron was my salesman and advised me well and communicated perfectly as to status of completed rug. Will and Brian laid it down in the room, taking care with moving furniture. All in all- a great experience.

Great customer service. Professional. Thorough. Will use them again in the future. I'm big on…read moresupporting local businesses. I highly recommend these guys.

We are so pleased with our clean carpeting. The experience from start to finish went seamlessly…read more Couldn't ask for better. Give them a call. I know you will be satisfied with the service, the interactions, and the price.

I am thrilled with the quality of cleaning from Plymouth Carpet. I would definitely recommend them.read more

They were Amazing! Had a water heater problem that unfortunately sprayed my living room Carpet…read more They were here within 2 days. They were very kind, very efficient. I would 100 percent recommend them to all my friends and family. Thank you Plymouth Carpet Service for helping in such short notice, so I could be my house back together.

The laminate floor they installed *years* ago slid around a bit leaving some gaps. They came,…read morelifted the pieces, put things back in place (including using some spares we had in the original boxes). Superb work, super customer service. Hightly recommended again.

Highly recommend G&K! We recently bought a new home and was moving from Maryland to new home in…read moreMichigan and Paul made it happen with our timeline before our moving truck delivered all of our furniture. Paul was friendly, accommodating and made a follow-up call?! Who does that anymore???? If you need carpet, great selection to choose, competitive pricing and excellent installation!

Len was a pleasure to work with. He brought samples to my home at a time convenient for me,…read morecarefully measured and helped me make the right selection of wood flooring for my main floor. There were a lot of choices. His crew (Moses) was dependable, respectful of my home and good attention to detail. Len supervised from start to finish and when a hiccup occurred, Len was responsive and quick to correct the issue. From start to finish, I felt seen and heard, respected and would definitely use again. Thank you Len!

I see where someone two years ago had the same issue with their that I'm dealing with. I've been…read morewaiting several months for them to reorder tile to redo the job for a third time because the tile is popping up, I'm having issues with the carpeting. The owner Len told me he would. And he keeps telling me that the office girl is going to Crystal is going call me to schedule. It's been months. This is ridiculous. I wish I would've read reviews before I contracted this company.

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

I just have to say that this was one of the best experiences we have had when purchasing a home…read moreimprovement. From walking into the showroom and being greeted by Beverly, who did not try to pressure us into anything, to the final installation we were treated well. When the price was given they also gave us a price for a more moderate quality of flooring. I really appreciated the no pressure sales. The installers, Mohammed and Mohammed, were polite and professional. The floor looks fabulous with no obvious flaws. I really appreciated their efforts to clean up they left no scraps or dust. Really appreciated it all. Thanks again

Very helpful with finding the right carpet for me. They had a lot of variety. Installed in a week…read more Highly recommended