I can't say enough good things about Belleville Carpet Exchange and especially the owner. We…read moreoriginally purchased new carpet from them in March, and unfortunately, on April 15 a storm caused a tree to fall on our house, ruining our brand new carpet. When it came time to replace it, we didn't hesitate to go back to Carpet Exchange. The owner, Mack is phenomenal, he's kind, honest, helpful, and incredibly accommodating. He truly goes out of his way to help his customers and make the entire process as easy as possible. It's refreshing to work with a local business where you feel genuinely valued as a customer. We will absolutely continue to recommend Carpet Exchange to family and friends. If you're looking for someone you can trust who provides great service and truly cares about his customers, this is the place to go!

The owner, Mack has been hands-on in the business for 27 years. He's very easy to talk to and…read morereally knows his stuff. He came over promptly, appraised the job in moments, and shared a great variety of samples to choose from. He said "lifetime" and I was sold. Two days later they came. His installers were quiet, polite and deft. In a day and a half, I had new, waterproof and gorgeous floors. There are no bump, or lips on the floor and the finish on the trim work and transitions in excellent. I'm a DIY'er. And I was considering it, but even doing it myself, I couldn't compete. Mack, the owner provided it all. Excellent price. Excellent communication. Excellent timeline. EXCELLENT results. No shenanigans. Best money I've spent on my house? I imagine you understand by now. Most effusive review I ever wrote. lol.

Out of the 5 people I came in contact with the total score out of 5 was a 4.2…read more Highest score was a 5 and the lowest was a 3. All of them were friendly and nice. The reason I decided on allowing this company to do the job was they were able to install next day. What did I hate the most about the install, the late start and the excessive amount of breaks. So much so another company here to install something, mentioned it. "I did not take off marks for that." It was just the worst part of the install. The best thing I loved about the installation is the color of the LVP. A better choice than the other companies I received quotes from. ----- I hate the pricing model from all of the companies. I'd like to see that I was charged the same as the people before me, apples to apples, prices are listed so I can see for myself. ($8+ a sq foot for 420 sq ft and there is no flooring to move. Compare it to the rest of the flooring that was done that included 21 steps. Rooms were bigger and there was carpet, and tack strips to take up. Plus, they already had the product on the truck, per installer. My fear, and I believe it happened. 1st sale was to get the job and the second was to make up the difference from the first sale. I felt I was stuck between a rock and a hard place. I loved the color and the reason they didn't get a score of 5 , I just wanted it over. Even though I knew $8+ was on the high side of competitive while telling me you're giving me a deal. Only y'all know if you lied. Since I'm not presented with a price sheet. I hate the, today it's 5, tomorrow it's 2 and next week it's 10. Whatever your head decides it is. You feel robbed while they're smiling in your face. Not once did someone mention the 60% installation, why, cause there's no such thing. Vent over! At the end of the day, I love the color and, install, the people were friendly and my salesman was Great!! He was knowledgeable of the product and delivered what he promised.

Just a little update after final installation. John, the salesman, never called me back to check-in…read moreafter the installation was complete. He also never showed up on the day of installation to check the job either. The installation was only "ok." I had to fix and repair dings around doors from the crew, they were a little messy and I am just hoping this carpet was installed right and there are no issues. The carpet itself was a good product and top-dollar. The installation would be a C-.

Getting your whole house re-carpeted at once is no easy task…read more Add in bad weather conditions and it makes it worse because you lose even more moving space. Thankfully this place was my dream come true! First of all, Jay, the owner, is suuuuper nice!!! He answered questions, helped things make sense, and was willing to come over in the evening to measure, since I work late. He gave me the greatest deal, and offered substitions/options and helped make the process easier. He gave me straight up pricing for what I wanted. No hidden costs or "installation" charges to be surprised by, just it's THIS MUCH and that's it! And the prices are GREAT btw!! The store is FULL of stock!! Just about anything you want, they've got it! He took a low holding payment and let me pay in a way convenient for me. the installers arrived on time (actually a little early) and got right to work! They ripped the old stuff out, took it outside, got two bedrooms done and then went back to the store for the major area to be done. This was A) they didnt have to cut the carpet outside in the rain B) it allowed us to move furniture WITHIN the house instead of having to take it outside and cover it all up (which i wouldn't have done anyway, waaaay too much work! ) The installers were very nice, talking and letting my kids ask them question after question !! They got the job done in a good amount of time, cleaned up really well, vaccuumed all the new carpet, and were on their way. I never thought buying carpet could be so easy!

I purchased carpet from here and they installed it. The carpet is bulkling up in different spots. I…read morecontacted owner, and he stated that he was not responsible.

Great price and great product! We had some issues with measuring but it was quickly fixed and…read moreschedule adjusted. We had carpet and lvp installed and it looks great!

GOOD JOB! We had…read morePerfect Floors install LVT (luxury vinyl tile) in our laundryroom. They successfully went over our 30-year old linoleum that had seen better days. The installer, Drew, arrived on time, was respectful of our home and didn't damage anything. For a half day's work in a small space he had a lot of details to contend with (removal and replacement of quarter round molding, moving the dryer out and back and removing and reinstalling the bifold closet doors. We are pleased with the work and the new floor looks fabulous!

Very please with our refinished floors, Carlos and his crew. They were on time every day. Did what…read morethey said they were going to do, and did it on time. Our floors are beautiful! We cannot believe how good they look. This is not a simple process so be ready for a disheveled home while this occurs.

Mike and Scott showed up early and got to work on our floors right away. A few days later Sonny put…read morein new trim. All three gentlemen are true craftsmen and did quality work. We are pleased with the outcome. Great job Gentlemen!

We called G&K right after we purchased our house because we knew the hardwood floors were in rough…read moreshape. We needed someone who was knowledgeable (since this was our first house and we knew pretty much nothing about flooring.) They miraculously got us in within a few days (due to a cancellation) and walked us through everything they would need to do and the timeline. Paul was excellent and guided us on flooring stains that would fit well with the house. They got right to work. My husband and I didn't stay in the house during the renovation, but we came by everyday to view the progress. Someone was always there to answer our questions, and they seriously went above and beyond to get everything done quickly so we could move in. I would definitely use them again and recommend them to anyone who asks. Thank you G&K, you guys rock!

The laminate floor they installed *years* ago slid around a bit leaving some gaps. They came,…read morelifted the pieces, put things back in place (including using some spares we had in the original boxes). Superb work, super customer service. Hightly recommended again.

Very professional. Very helpful and reasonably priced. Great quality carpet! (Good guys)read more

If you want a fancy showroom and pushy sales people, then this is not the place for you. If like…read moredealing with smaller family-owned places that are really focused on customer service and know their products inside and out, then you definitely need to check this place out when shopping for carpet. We dealt with the owner and he spent a good hour with us explaining all of the options available and waited patiently as we poured over many carpet samples. He was also the one that came out to measure and give us a quote. We had intended on getting at least one other quote for comparison, but we really liked dealing with him and the number he gave was lower than we expected, so we just accepted it on the spot. The three installers that come out were really hard workers and did excellent quality work. Very happy with our decision.

I just had my third job done by Jabro's and I am blown away by how professional and efficient they…read moreare. My family room carpet, living room carpet, and vinyl Plank in the kitchen, dining and hallway all look great. The installers really know what they're doing! And the staff in the store are very courteous and helpful. I didn't get other estimates, so I don't know how prices compare, but it is certainly good value to deal with a reputable company. I would wholeheartedly recommend Jabro's to anyone!

After installing vinyl plank tile in my kitchen, LR, FR, Hallway and First Floor Laundry 2 years…read moreago, we selected Jabros Carpet One again to install more vinyl plank tile in our basement after having a broken cast iron pipe replaced under the cement floor. As usual, everyone we worked with on their staff - store sales staff, estimator, office staff, installers, and even the owner calling me while on vacation, did a fantastic job making it look perfect! If you want a beautiful, quality job - this is who you pick!