WHEN
are your people going to finish the work they started…read morein our kitchen?
We've been without a kitchen, and a garage, since the last week in October. It is December 10th. We've had workers here sporadically about twice a week in this entire time frame.
Someone was expected today, and I'd like to say it was a surprise but of course no one showed up. Much like October 31st our start date, when no one showed up all day, we phoned the workers who said they were called back to their previous job (no surprise) and Steve later said " oh yeah, I was on vacation, but someone should've told you that no one would be there ". I wonder who that someone is STEVE?! Thursday December 5th was the last time anyone showed up to do anything,
And that was late in the afternoon because apparently they had already started a new project that took precedence over finishing ours.
Everyone has been texted the list of what needs to be finished.
The grouting on the backsplash is not finished, the outlet near the refrigerator has broken wires that need repairing so our disposal will work, there is still glass in the driveway from when they broke our stove, the wall with the brackets and quartz countertop still needs drywalling work, there are huge gaps where you can see past the drywall, the dishwasher still doesn't close properly since it was thrown (or as they say "placed" in the dumpster and "rolled 90 degrees) wainscoting was THROWN AWAY instead of set aside, and no floor molding was installed at the bottom of the wall missing the wainscoting, just a huge gap.
The heating register doesn't fit into the floor, it's resting on an angle on top of a floor transition. WE STILL HAVE NO PARKING SPACE IN OUR GARAGE.
After spending an additional $639 to accommodate some line needed for the garbage disposal, OUR GARBAGE DISPOSAL STILL DOESN'T WORK.
My husband has been putting off a work trip, but he absolutely has to leave tomorrow, I am extremely ill with a lung disease, flu and pneumonia, and have zero time or patience left to wait for these items in our unfinished kitchen to be finished.
I find it incredibly hard to believe you are still in business, considering the horrendous level of service and lack of communication between members of your "team", let alone the complete radio silence we are given when we call, text, or email anyone from Ace Kitchen and Bath about a problem.