If you're ever in the market for new sporting gear, make sure to check out Dick's Sporting Goods…read more The gentleman in the shoe section was incredibly helpful in finding a foot-shaped and natural shoe that was both really comfortable and stylish. I was in the market for a new pair of shoes and I found the perfect pair in a very short time. The staff was very helpful and made the transaction very easy. The employee quickly found the perfect shoes for me. He was very informative and helpful. I highly recommend this store to anyone in need of some sporting goods!

We were interested in buying an exercise bike. We had been to the Dick's in Medford, but they…read morecouldn't be bothered to help us. We called this one and they said that they had the model we were interested in on the floor. When we walked in, someone asked if they could help us and directed us to the right area. In the area, someone came and helped us. They let us try the bike that they had. We bought one and they loaded it in the car. We were very happy with the experience.

One specific worker should NOT be working in sales/service. She made returns extremely hard with an…read moreattitude, she gave me 75 dollars back when i returned 100 dollar sneakers, A few months later i go back and it's the same worker, i try to return another pair of sneakers and she says it's the wrong recipient and she cannot do a return. I show her my online receipt of when and where i bought them to get my money back, once again , proving her wrong. i think this store should be taken into consideration of closing and the worker trying to steal my money should be accounted for!!!

I went into the store and there was barely any shoes out. Whole shelf's completely empty. I found…read moreabout two pairs I liked but they had none in my size (size 8 women's) I could only find two shoes in the whole store that were my size and they were not my style. They only had really small sizes. Keep in mind I went in the middle of March so it wasn't like it was during a busy season. Just seemed picked over and lifeless. However, the staff was friendly. Prices were in the expensive side but still fair.

Keith was one of the most helpful retail workers I've ever encountered…read more First class service and a smile to boot!

If you buy anything online an need to return it in store for a free return be prepared to get…read morecharged for return shipping I went in 2 different occasions and they never processed the return in store. The first time I went to return a pair at least the employee was nice, had me take a pic of the receipt and had me on my way, the second time, wow no customer service skills at all, no hi how are you or I'm doing good after I asked him how he was doing, just looked at me with a puss face looked at the sneaker mumbled something went in the back then I asked if I was all set mumbled something again only after I put a thumbs up I realized he said again all set. But message footlocker customer service in their chat session and really helpful and they refunded me. Management should teach on how to return an online payment.

I visited yesterday to get help with backpack fitting and selection. Zach was patient and very…read moreknowledgeable.

This place is a shopping mecca for the best of sporty clothes. The prices are good and they have a…read morevast assortment of all the brands you want. I got a pair of flashy Nikes & some great hiking boots today. My daughter bought a lot more including some Patagonia. If you're sick of shopping online & want to buy things in person this is a great place to go!

NOBODY at the door checking for occupancy guidelines as they claim on the voice mail for the store…read more NOBODY checking for mask wearing before walking in to shop. Snooty sales associate who told us that pilling is normal wear and tear on the lux line of leggings. Didn't look up our account to gather any information but said they were older pants and not something they would swap out. They actually are not older pants to the average customer. Maybe if I got 70% off as an employee I would have 40 pairs in the closet. Unreal the attitude and pure obnoxiousness. We will go to a different lulu store and get the service expected.

Lululemon To whom…read moreit may concern: On 2/10/25 I placed an online order to pick up in store (#c173921611796017- Northshore Mall, Peabody, MA) for a pair of Align high-rise 25" leggings for my daughter. I went to pick them in store on 2/12/25, but when I got there I was told the order was cancelled because it was more than 24 hours. That seemed weird since I had paid for it, but figured I would just grab a pair while I was there. But then, the young lady said the coupon I had used, could not be used again and I would have to pay full price. Two things are wrong here: First, the 24 hour order cancellation makes no sense; I paid for it so of course I want it. Second, some consideration should have been made under the circumstances to honor the coupon. This has left a sour taste in my mouth, and I will probably be looking elsewhere, like I ended up doing that day. Thank you. Laura

Wide range of products. Have something for every sport. Great option on golf clubs used and new!read more

Amazing. Went there for the second time to get ice skates for my kids, and again were floored by…read morethe selection and the service. They must have at least a thousand pairs of ice skates and can also sharpen them too. A really bustling fun place. I will be back again. Thank you!

amazing service, attention to detail, great recommendation. I walked off with shoe that felt like…read moreI was walking on pillows.

Great service from knowledgeable people. The employees are…read morefriendly and welcoming. They know the merchandise and they know how to properly fit you. The store is clean and organized and the prices are fair.

consistently has a larger stock than other shoe stores within the north-shore mall. good assortment…read moreof sneakers/tennis shoes. staff are friendly & not helicopter-like if you're clearly just browsing.

Nice big store, good stock. Very helpful staff, no attitudes given even after handing over 7 pairs…read morefor sizes. Ladies were knowledgeable and helpful. Store wasn't crazy loud or messy. Overall best finishline I've been to. Fyi, it's no longer by the food court, it's down closer to Macys now.