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Ebike Galaxy

5.0 (1 review)
Closed 12:00 pm - 6:00 PM

Services - Ebike Galaxy

Bike repair and maintenance

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4 years ago

Great buying process! Educated staff, super friendly. Love my new Specialized electric bike!

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The Bicycle Stand

The Bicycle Stand

(321 reviews)

$$

I gotta say it... Juan is a fantastic human that cares where the community and looks out for the…read moreindividual instead of maximizing the sale. You know the feeling at a corporate chain like Jack's bike store? They're trying to fit everything they can in your shopping cart and grin as they take your money. This is the opposite. We're talking about the TLC of Mr. Rogers (the show) meets Long Beach bike culture. If you get so lucky to have Juan assist you, you will be sure to think of this review and write another one. Good night.

I stopped by The Bicycle Stand about an hour before closing looking to get a quick tire…read moreswap--switching to a different rim, adding sealant, and filling it with air. It was a pretty simple job that I assumed wouldn't take long. At first, they asked me to leave the bike overnight, but after explaining my situation, they decided to help me out, which I genuinely appreciated. The staff member was friendly and helpful, and the work was completed when I came back. That said, I was a bit surprised by the overall experience. For $40, I expected a little more clarity and consistency. When I asked about labor pricing, I was told they charge different prices for different things, which felt a little unusual and unclear to me. Also, while I understand I didn't specifically request sealant for the front tire, I just assumed it would be part of the service since the rear tire was being handled. In hindsight, that may have been my expectation, but it still felt like something that could have been communicated more clearly. On top of that, the pricing just felt high for the amount of work done, especially given how quick the job likely was. It gave me the impression that I was charged a bit more due to the timing and urgency of the request. Overall, I appreciated the willingness to help me out last minute and the friendly service, but between the pricing and lack of clarity, it left me with mixed feelings. I probably wouldn't return based on this experience.

Ebike Galaxy - bikes - Updated May 2026

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