Great customer service. Brought my 2013 model that grew up in the East Coast for a checkup…read more They promptly found and notified me of issue with a couple rusted pieces that needed replacement, and had it ready by the promised time. Definitely coming back.

Awesome business. I had a malfunction with some of my lights, they were able to fix it, find a…read morediscount for the expensive light part , find some other light problems that needed fixing, and also did an oil change. Seems very thorough and very honest. Also a great location close to malls and coffee shops. Will be going back.

I went to Fountain Tire North Van to get a new starter they charged me two and a half hours for a…read morejob in the book that said .8 hours work. I recommend you go elsewhere. I complained to their head office they said they would investigate but now it is radio silence. I sent them proof of the last work order from another place as well.

John, who is the assistant manager was such a pleasure to deal with…read more He managed to fit me in during the day which I appreciated. He informed me what they needed to do and how much it would cost. They are definitely my choice for a tire shop.

My husband's vehicle needed a water pump, sensor etc. They got him in without much notice, the same…read moreday the caliper seized on my truck. they managed to repair his, and squeeze mine in the same day. Both were completed that day at reasonable cost. Thanks so much! My hubby will no longer go to the dealership which usually takes a week to get anything done. You also have me as a big fan!

Where to begin? They…read moreupsold then charged me for 6 quarts of synthetic oil when my car only takes 4.5. They were aware my engine was leaking, and they could have given me the rest of the bottle instead of keeping it for themselves and charging me for it. That's in addition to the fact they charged me $7 for 4 liters of windshield washer fluid, which would be the full tank if I was completely empty. They 100% just topped it off and charged for the full thing, when this is normally a complimentary service anywhere else. Next, despite upselling me expensive oil, they used the absolute worst oil filter - FRAM. Lastly, the employee who helped me was rude upon pick-up, ignoring me and answering a personal phone call before acknowledging that I was there. He seemed unsure if I could pay for the service and held my keys beneath the counter until after my payment went through. This was a 180 to my initial interaction with him, when he was personable and courteous. I suspect he was judging the fact that my car was set up for car-camping, and assumed I was homeless. This all left a terrible taste in my mouth and I'm frustrated I got swindled. Despite their business name, they DID NOT mention anything about my brakes, which were technically in the red. Please take my experience as a word of caution before you too get scammed here. I would not trust them to diagnose or perform any services on your car.

Amir time after time has been an absolute dream of a mechanic for me, and several friends that have…read moregone to his shop after hearing me rave. I have 6 vehicles and can't say enough about Marci auto.

I made a bit mistake by not coming here I went to Fountain Tire North Van and got overcharged,…read morestay away from there, my friends said this guy is good and honest.

I went into this location 30 mins before close. Wasn't sure if they'd be able to help as it was so…read morelate or if they even provided the service I needed. My brake light was out. Was helped by Harry who was friendly, knowledgeable , and extremely helpful. Highly recommended and will definitely go back!

This was one of the worst service experiences I've had and will be my last visit to this location…read more I came in for a premium oil change and filter, and was met with a series of questionable upsell recommendations, with an attempted bill close to $400. When I declined the unnecessary add-ons, basic checks weren't even completed (no lights, emergency brake, side lights, or tire pressure check). The manager was not available on site, and it felt like staff were encouraged to upsell aggressively without proper oversight or customer care. I strongly recommend staying away from this location and going elsewhere for honest service.

Quick, efficient oil change. Professional and knowledgeable staff. Highly recommended!read more

Today was both my first visit to you're #4 Road, Richmond BC location, and also the same day I…read moreinformed my service crew that I was now a new regular! Such informed skills by those fellows looking out for my car, seeing how good the teamwork was worth my visit in itself.. I left feeling like I had found an ally to help me with any future issues that come up. And being gifted a nice new cooler bag is just in time for the upcoming hot weather - thx Jiffy Lube 4 Road, Steveston, BC

Wonderful customer service and great craftsmanship! very pleased with my experience. would highly…read morerecommend for body work.

in one word fantastic! They replaced my bumper. The paint matched the workmanship is impeccable and…read morethey have loaner cars. The staff working at Taylor Automotive courteous and efficient.

I have been going to Derosa for years and recommended them to many!!! Excellent customer service…read moreand above and beyond work. I've been using their coupon book, which gives me a free oil change with each visit when I include a service--and it's been a real lifesaver. As someone driving an 18-year-old car on a tight budget, I truly appreciate that I've never felt overcharged or taken advantage of. Quite the opposite, actually! It's like that IKEA commercial--"Start the car!"--because I always feel like I'm getting such a great deal. Thanks to Ryan, Peter and team Derosa for taking care of my car all these years. Great value, great service!

I've been going to Derosa before I even had a car! I first discovered them when I was looking for…read moresomeone to do pre-purchase inspections on a couple vehicles I was interested in purchasing. Peter and Ryan instantly gave me good vibes, and I've entrusted them with my vehicle maintenance ever since. I find the prices very reasonable, and they don't push services on me. I don't know a lot about vehicles, so I put a lot of trust in my mechanic to be ethical with their prescriptions. I have never felt taken advantage of in the slightest with these guys. Everything is very above-board, and they are pleasant to work with. Definitely recommend! My 2005 Matrix runs like a dream.

We Have a Ford 550 2006 and we were very happy with the great expedient service it recently…read morereceived. (Oil/filter/lube & drivetrain installation. We liked the fact that our invoice described, in point form, the work done and even an additional memo with a future recommendation regarding our tires' wear; the shop is so tidy and organized; the reception area is also beautifully maintained and attractive, and Karyn at reception is very pleasant and professional. We would definitely recommend this automotive shop.

They deserve a top review. Absolutely no horse crap, solid and honest people. Thank you so much! I…read morehave an extra feeling of confidence driving around my kids because I trust you

Told me upfront $70 for synthetic oil change. When I picked up the car they changed their mind to…read more$80 and insisted I paid it. Later on I got a full refund. I believe the owner is honest and legit but to build a sterling reputation he'll need to improve his team who faces customers. Hopefully he'll get 5 star reviews soon.

Took my Honda CRV into Ramin, he quickly sorted out the noise to be my rear brakes within the hour…read more He gave me two quote options, let me know the price if I didn't need calipers and the price if everything had to be replaced. Turns out I didn't need to have everything replaced and he had my car repaired in the time he quoted and for the price quoted. I found the rates to be very reasonable. This was my first experience with Capilano Auto Repair and I will return.