Wonderful customer service and great craftsmanship! very pleased with my experience. would highly recommend for body work.

in one word fantastic! They replaced my bumper. The paint matched the workmanship is impeccable and they have loaner cars. The staff working at Taylor Automotive courteous and efficient. read more

Came here many moons ago because I got a scratch on my car, very small scale, and I wanted to minimize it. They gave me a free small amount of paint to fix it. I've been forever grateful. I would recommend them. read more

They are professionally and personally excellent. I couldn't be happier with their service.

I can't say enough how great the customer service and excellent work was on my Porsche Cayenne. John B.is the man for any ICBC claim! I My repairs were absolutely mint and the car wash was a total bonus. Thanks for the great experience! read more

I highly recommend Taylormotive Autobody. from the initial estimate to the time I picked up my vehicle, all of the staff were friendly, helpful and professional. the estimate was reasonable compared to others I received and the final cost was the same. My repairs were parts replacement so I cannot comment on their bodywork, however they have been in business a long time so they must be doing it well. I was pleasantly surprised that they had washed, vacuumed and cleaned the interior. much appreciated. read more

Awesome service & attention to detail. Better yet, family-run business back in the 50s. Went for an oil change, even offered to wash car too. Friendly front staff. Bonus star for its luxury waiting room: leather chairs, wifi, coffee&tea...and really spacious. Could've taken a nap! read more

Taylormotive - Auto Repair Near Me - North Vancouver, British Columbia

Highly recommend. Professional services, kind personnel, repairs required done beautifully. Technicians went over and above, power washing the outside and cleaning the inside of the vehicle. Unexpected and delighted. JJ read more

Smashed into a "pillar" in an underground. Taylormotive fixed it like new. Their paint job is fantastic. I've been a customer for many years. Love this place! read more

I was just passing through North Van and I needed a quick fix. Taylormotive was recommended to me by two other garages that were too busy to help me it on such short notice. They diagnosed my car, ordered a part, and quickly repaired it within a couple of hours. Such fast and friendly service. Highly recommend! read more

I called to confirm my appointment and the customer service said "Bring it in at the time we told you." wow, ok. Their report had two major errors, which they did not address adequately or with sufficient justification when I talked to them over the phone. hmmm. Worse, they tried to salvage a part from my car. ok...we're done. I have never had such terrible experience. Writing a false report, salvaging my car parts, and very rude customer service. Don't be fooled just because they give your car a wash and a vacuum or by them leaving a response to this comment saying "We're sorry for your experience...etc etc etc." I would be extremely cautious before having any work done by this autobody, and I would get a second opinion on all prices including labor. read more

I was looking to purchase a vehicle and made an appointment with Sue at Taylormotive for a pre-purchase vehicle inspection (I paid for the inspection of the vehicle). It is a small 2 seater car with a convertible top. They did the inspection and mentioned one item of note. So I thought great - all is good. So I went ahead with the purchase. Unfortunately, when I took the car to my own mechanic, they commented on two additional things. Both of which were not as obvious to me as a person who hasn't bought a car (let alone a convertible) in many, many years but should surely have been picked up by an experienced car/body shop mechanic. The headlights had condensation in them and the roof would likely need to be replaced. I knew the roof had some wear and some stitching was loose but I thought it could be repaired. Apparently not. This shop offers a huge list of services - Oil Change Smog Checks Dent Repair Vehicle Electrical Repair Car Wash Car Rental Services Brake Services Muffler & Exhaust Services Hail Damage Repair Auto Body Restoration Paint Restoration Glass Repair Diesel Engine Repair Towing Shuttle Pickup/Dropoff Free Estimates Engine Repair Vehicle Inspections Paint Services Air Conditioning Services Collision Repair Headlight & Taillight Services Classic Cars Hybrid Car Repair Tire Rotation & Wheel Alignment Complimentary Carwashes Interior Detailing Transmission Repair Battery Services Shuttle Services Classic Car Repair Suspension Services Electric Car Repair so I thought they would have mentioned something about the roof had it been viewed in their eyes as a concern. It would only have taken a few minutes to observe by their knowledgeable and experienced eyes to see and maybe mention to me. They told me this was a "cosmetic issue" and didn't feel it was noteworthy. Only time will tell if this inspection was in fact as thorough as it should have been. I really feel let down by their "inspection services" and would not recommend them to friends. UPDATE: October 23, 2018 Well, as an update to my situation, posting this review on other review sites certainly got the attention of the owner (unlike my direct e-mail of a week prior). Unfortunately, the outcome was not what I was expecting. We discussed the replacement of my roof and I told him that I had already arranged for it at a local company (at a cost of $2,000). He offered to call the roof company to see what could be done about the price I would be paying. He did call them but as they had already given me a 10% discount, they weren't able to give any additional discounts (fair enough). The owner of Taylormotive in turn told me that he would refund the cost of the inspection and that he had already given the amount of $132.16 to the roof company towards the cost of the roof. I had expected Taylormotive to step up to the plate to make a more substantial offer given their obvious admission that an error was made, but that was not to be. I would have re-thought my original offer for the car had I known that this would be an issue and the cost associated with fixing it. As it stands, I am not happy with Taylormotive's offer and would not recommend this company for a vehicle inspection. I would have offered a lower price for the car had this shown up on the inspection report. UPDATE: November 6, 2018 - I have an appointment for a re-inspection by my mechanic and we'll see what the results of this re-inspection are. read more

I wish I didn't have to give this rating, but my latest experience leaves me no choice. Took our SUV in for collision repairs. The quality of their work was excellent, except they seem to have little to no expertise when it comes to Parking Sensors. They replaced a damaged sensor but now none of the sensors work properly. Took to the dealership and they weren't able to help either. Clearly there's a GAP with the collision companies and the technology in modern vehicles Unfortunately they lost my business over this issue. read more

I went in to Taylormotive 5 years ago with a scratched bumper, other shops quoted me $800, Taylormotive took it into the shop and worked on it for 30 minutes. They showed me a perfectly smooth bumper and said that was the best they could do without replacing the bumper. They did this for no charge! It was perfect and still is. When my husband was involved in an accident I sent him to Taylormotive. Quick paperwork, brand new vehicle to use and friendly service, had our car back within 5 days, 3 days faster than booked for. The repair was excellent and the service flawless including a hand signed thank you card ( not a computer generated survey). I hope I don't have to visit the shop again but that's unlikely with North Shore traffic. Thank you to all the staff and owner of Taylomotive. L. OConnor North Vancouver read more

I came in to Taylormotive with an unusual problem. I tow 17 feet 1800 lbs camper trailer with a small SUV, and the hitch has started tilting down. Happening to be in Vancouver after a traveling across the country. I found Taylormotive on an ICBC list of recommended repair shop + recommendation by a car dealer I also consulted about this problem. These were great advice, and I felt very lucky I ended up at Taylormotive. Both M. Taylor and the mechanics took great care in figuring out the problem. Likeliest explanation: the hitch ball (while unhooked to the trailer) was probably hit at some point without my knowledge and this cracked the car's frame. Following that the tongue weight of the trailer gradually opened up the crack, tearing the frame up. They gave me great advice, professional and friendly service, and further referred me to West Coast Alignment for repair, this being a major frame job, needing a frame specialist. And they charged me a very small amount for the estimation. read more

When it comes to customer service, Taylormotive is truly the leader. We were in Horseshoe Bay up from the States when we heard a loud noise emanating from our Yukon. We thought it might have been a wheel bearing that needed to be replaced. It ended up being much more than that; it was a transfer case. We called around to many shops on Monday, April 2 - having to leave for home Thursday morning, April 5. We were surprised to find out that Taylormotive was willing to take a look at our vehicle on Tuesday morning. After diagnosing the problem, the staff quickly found a rebuilt transfer case, replaced our defective one and had us on the road again by late Wednesday afternoon. Our trip back home to Utah was a quiet one. However, when we arrived home, parked our vehicle and came out the next day, there was a huge puddle of oil under our vehicle. We didn't know what the cause was. I emailed Taylormotive and attached a photo of the leak. The next day, Chuck, the CEO, phoned me. Granted, I had a 90-day warranty on the work that was done, but I was now 1,400 kilometers away in another country. Chuck could have turned me away instantly, saying that something must have happened on the way back of which he was not responsible whatsoever. However, he recommended I take the vehicle to my mechanic, have him look over the situation, and call him personally. My mechanic did so, and found the transfer case had not been tightened. He called Chuck and told him what he found. Chuck asked my mechanic to fix the problem and to let him know how much it cost. Chuck paid my mechanic for the parts and labor - no questions asked. Yes, we were inconvenienced by the leak and the subsequent time it took to repair, but Chuck and Taylormotive backed their work. I'm convinced they went above and beyond what any other garage would have done. That's why I say they are the leader in customer service. I'd recommend them to anyone. read more

Had to get an ICBC estimate after an accident. The drop-off process was pretty quick and painless. Set me up with a courtesy car right away. The car looked good as new when I got it back. They even fixed a few nicks and dents free of charge! 100% recommend Taylormotive. read more

The management of Taylormotive contacted me after reading my review on these pages. They apologized for what transpired and offered to reimburse us for the diagnostic time and my outlay for the dealer part that I installed that solved the problem. I took them up on the offer and am in receipt of a check just now. This is the first time I've seen a business make an effort to make good a negative review. They had the guts to make a difficult phone call and back it up with a make good offer that removes some earlier bad feelings. It appears an employee made a mistake that day, and management made it right as soon as they were made aware. Can't ask for more than that. read more

Had my car in recently for two major issues and as always . They are very professional , keep you informed . Do an outstanding job and work hard to get your vehicle back to you as quick as possible . I have used them over the years as has my father, always consistent and the best at what the do . read more

Excellen service. Looked after me and my family - the atmosphere was awesome. They delivered on their promise, big time. Highly recommend them. read more

Brought my car in for mechanical work. Lowest quote, but they added a service I think wasn't neccessary, but in the end the car drives like new. I think they should be upfront with their quotes and just say what will be done and how much. I will go back because I like to support local family businesses. The one guy at the desk seems bored of his job and could speak to his customers and employees in a nicer manner. read more

First class company! They were so professional starting from entering their office through to reviewing the repairs they had done to my car. I had talked with several people including my daughter-in-law prior to going to Taylormotive and everyone without exception told me that they were a great company and very trustworthy. After having repairs done to my car I certainly can attest to what I was told. EXCELLENT WORK, PROFESSIONAL PEOPLE, AND A VERY TRUSTWORTHY COMPANY! Tom Beesley read more

They provided the lowest quote and the work was perfect. In addition, the service was exceptional - they accidentally damaged my hitch when removing my bike rack and went out of their way to fix it at their cost. Highly recommended! read more

The service that I recently received at Taylormotive was exceptional. Admittedly, I was nervous about taking my car in for repairs, but the staff and service were friendly, helpful, and a pleasure to work with. The work done was perfect and I believe the job was very fairly priced. I would like the thank the team for doing such a great job. I really appreciated it! read more

My car was damaged in an accident recently and based on the reviews here and a friend's suggestion I took my car for repair to Taylormotive's. I am extremely glad and satisfied that I went there. The staff are very polite ,kind and helpful. They explained me the process and the approximate time frame of the repair. They also let me have their courtesy car while my vehicle was at the shop. The quality of the repair and the paint job was awesome and it was ready on time. I'd highly recommend this place as they are honest, kind and professional at what they do. read more

I was very much impressed by the detail in which the staff went over the damage. The staff were awesome. They did a lot of extra work which most body shops would delight in charging for.They gave me a ride home too! The car was ready on time as promised and what an awesome job! The car was even detailed and looked brand new. Thank you Taylormotive You went the extra mile. read more

My daily driver is a 93 Ford Probe GT. My wife and I love that car, and have driven it all over two provinces. We bring it in for specific fixes, but we appreciate the suggestions they make for any preventative maintenance work that needs to be done. Tim makes a heroic effort to find the OEM parts needed to keep it driving and handling like new. At times the mechanical work has been inconsistent, but lately Rob, their Probe guy, has been doing a fantastic job. Chuck and Sue always make an effort to keep our car, and us, happy. Very friendly service. read more

I was involved in an accident that left my vehicle inoperable after having only moved to the area 1 month prior. There were issues with my insurance and the insurance would not cover my repairs. Thanks to John and the excellent staff at Taylormotive they made what was easily one of the most difficult moments in my life much easier. With their amazing assistance, helping hand, and steadfast dedication to nothing less than excellence they turned a horrible situation into somethIng manageable. I can't even begin to describe how much I would recommend them for any automotive situation you might experience. If I could give them more than 5 star's I would. Highly highly recommend!! read more

Love these guys always super professional and they do the best collision repair of anyone on the area for the price. I could not recommend them enough you know you are getting quality work everytime we go here!! read more

Great result and great service they even dropped my car off at PK Automotive for an oil change saving me a trip, even finished my car a day sooner than they said. read more

These guys are great! They did a first-rate job on my car & even did some additional cosmetic repair to my car's front end at no charge! Finished on time & very courteous! Would definitely use them again! read more

I brought in an older classic car that's been in the family a long time. The car had deep dents in the metal and a hard paint color to match. I was very happy when I saw my car not only restored but looking brand new. It was impossible to tell where the work had been done. Highly recommended! read more

Great automotive repair company (and we all know that is hard to find). Very professional. Finished on time and on budget. Would recommend to anybody. read more

We have been coming here for 30 years. amazing honesty and integrity. Took my car to mr lube north van tonight for the first time because I was in a hurry. what a mistake !! Cheated !! and lied to. I had no idea until my husband and son went over the bill. GO to taylormotive and you will not be disappointed. read more

Taylor automotive staff seem courteous enough, and efficient BUT they are very expensive. They were originally part of a dealership that closed down years ago. They seem to have kept pretty close to the dealership pricing model. If price is not a problem go ahead but if you're looking to stretch your repair dollar further go somewhere else. read more

I have been a client at Taylormotive for 17 years. The staff have given the best in customer service, they have a great shuttle service to drive you to home or work and pick up again. I recently purchased a new car, so I approached the owner about selling my old Corolla, which they had serviced for 17 years. I was pleasantly surprised that within two days it had been sold! I will continue to recommend them to friends and I look forward to many years of service for my new car. read more

It is such a relief to find a wonderful business staffed by honest and capable professionals. They are courteous -- I am always offered a ride to/from their business. They are fair -- I am always informed of issues, prices and options. They are very good -- my car truly does run better after their loving care. I have nothing but praise for Taylormotive, both the service and collision sides. read more

Cannot say enough about how impressed and pleased I am with the service I received at Taylormotive. They made my convenience their priority - which with my schedule was amazing! Thank you so much to Mike, especially. read more

I recently had my car repaired here after a collision. They did excellent work and even repaired an automatic door lock that was not part of the collision damage. When the first part was defective they replaced it with a new part and charged me only for the difference between the two parts. So, they did a fix they didn't need to do, twice, for no labour charge and did it with a courtesy and efficiency. I have never seen this level of service in collision repair. read more

Your car is like your kid. You want someone to take care of it extremely well. That's what Taylormotive did - reassured me that my baby would be fine and delivered with impeccable service and timing! read more