Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

Sooo professional !!!…read more I can't say enough about the treatment my car and I both received from KP Auto Body. Right from the very kind receptionist to the owner and Luis. They arranged the rental car and even an extension as I was out of town a few days and couldn't pick it up at the appointed time. When I arrived to pick up my vehicle I was greeted by Luis who took me into their shop and went over step by step exactly what was done. They took all my stress away from getting my vehicle assessed, repaired and handed back to me like a super shiny brand new vehicle....it was amazing.... really!! If you want a no worry experience getting your car repaired after a collision these gentlemen at KP,s Auto Body Shop are the ones to do it. I really have to say my treatment felt like I was dealing with a company that treated myself and my vehicle as if it was their very own! Thank you guys for a 10 Star job.

Whenever I get into one of those unfortunate car accidents, the first place I think of when having…read moremy dings and dents repaired is K P. They are an "ICBC Accredited" shop, so any minor accident that was not your fault, and was no hit and run, you complained of no bodily injury, and ICBC has waved the deductible on you, most likely you will not even have to go to the claim centres, as when you tell them on the phone, you can just go here. A big shop, where the entrance for a car is on the back alley, which is really close to Brittania Secondary. Any body work that needs to be done, they do a great job in restoring your car back to what it should be looking like. The workers are helpful in explaining what they did after you pick up your car, are very thorough from front to back. The guy who runs the shop (Kevin) is very friendly, and over the years of coming here, he knows who I am, and all his clientele, and not treating you just as another number going through his shop. They have courtesy cars here, that are a bit older, but they have them, but what really sets this shop apart from the rest is the service, attitude, and care that take on working on your car. They are very honest as well!

We are tourist from California, We were looking for an Auto Dent, finally met Lawn(I hope spelling…read morecorrect) he helped to fix the car door scratch, he did it fast and details, valuable price, he is nice and honorable, thank you!

This company does EXCELLENT work! I had a shallow as well as a very very deep dent on my roof (at…read moreroof rack support from a kayak transport accident) which I thought was unrepairable except by a conventional body shop but Vancouver Dent Pro was able to repair it completely within 6 hours - no sign of any damage at all after repairs, quite amazing! Very professional, courteous, knowledgeable, and friendly service with very competitive pricing compared to conventional body shops. They also deliver on time as promised. Given my experience, I would not hesitate to recommend Vancouver Dent Pro for any paintless dent repair.

I had a large dent in my 2023 Audi Q4. An auto body shop recommended that I contact Phil from…read moreDentStar Services. He arrived at my house tonight at the promised time and fixed the dent perfectly so that I would have never known the car had been damaged to begin with. Phil has been doing this for 26 years and is really skilled at dent repair. Additionally he is quite reasonable charging me one tenth of what the auto body shop quoted to fix the dent in their shop. I would not hesitate to recommend DentStar Services to anyone.

Phil from Dentstar is the best paintless dent guy in town. He saved me thousands on my lease…read morereturn. I still can't believe he was able to fix my truck box side. Thanks again for the great service !

Had a hit and run that needed to be repaired. Sucks that you need to pay the deductible for…read moresomething that you didn't do, but that's another review. Picked AutoMind because of my friend's suggestion. My experience with body shops have not been good, so I was pretty surprised that the office was relatively clean and each rep had their own desk I could sit and chill as they process my paperwork. The guy hands me an iPad. "What. You want me to play games as I wait?" No. Instead, they had a cute little cartoon thing explaining what will be happening to my vehicle. Not only was I surprises that a body shop would even know what an iPad was (Most I've been to have been pretty low tech), it was a hoot that they went as far as creating cartoon videos to explain to customers what is going on. Got my car looked at and made an appointment to come back and drop it off for repair. When I dropped off my car, the AutoMind rep also showed me how I can use my iPhone to see the photos of my car and see what stage my car is at in their shop. Then they had someone from Enterprise pick me up to get my temporary car. Got a car I've wanted to try out for a few days. When I went back to pick up my car, more paperwork and another iPad cartoon telling me something about my warrantee. I checked over the work. Couldn't tell I got hit (Guess that means a good job). And they also vacuumed and cleaned the interior of my car (With 2 kids, it had gotten mighty dirty with pieces of stuck dried fruit in various locations). The work was pretty good, and those cartoons were pretty funny. What got me was the fact that they put in a lot of effort and tech stuff into the customer side, with the cartoons and the iPhone login thing to look at my car. All in all, it was a pretty smooth and funny experience. But it still sucks that you need to pay the deductible for something that you didn't do...

Very professional team and quality work! I just had minor work to be done but they took the hassle…read moreout of the experience. Would highly recommend.

Unfortunately, I have had the same experience as recent posters - contacted by email and text, and…read morereceived no reply.

Never respond. Sent an email and took forver, then called him, he said will call back and reply…read moreemail but never answer. Final attempt with a text message with pictures but again, get ignored. What a bad customer service !!!! Go elsewhere.

Decided to bring our car into No. 1 Collision after researching the best auto body shop's in the…read moreVancouver/Burnaby area. Communication was pretty good except for a few minor things. The repair job itself (we were rear ended) was well done. As a bonus, they vacuumed and washed our car.

got my car serviced from them and when I went to exchange cars with the one they gave me to use i…read moreLost my wallet happy to give a reward if returned with everything that was inside near craftsman collision. It was in the glove box of a rental car Hyundai ELANTRA. They gave me while they were fixing my car I didn't realize I forgot my wallet till Friday night and they were closed Saturday Sunday so unfortunately I couldn't go back till Monday and they let me know that someone had the car on the Friday This is what it looks like if anyone has any leads. I literally just want the wallet back it's from my dad who recently passed away so means a lot to me . I don't care about the cash that was inside. they brushed me off and didn't seem to concerned that either one of their detailers took the wallet or the person who had the car after me no one checked the car physically when I dropped it off which they did do before they gave me the car

I definitely would recommend that everyone stay as far away from this business as possible. My wife…read morewent in to have the car looked at, and they told her it would be free to take a look. She was then off put by the extremely pushy salesman that had done the inspection. She told them she wasn't interested in purchasing anything right then, and would think about it. She never went back or called them again. Later we found out they had run her ICBC claim number and ordered parts for her repair despite never being approved to go ahead for anything. ICBC is now essentially held ransom by this fraudulent claim and telling my wife they can't process a shop change without Grandcity's permission. They have compiled tons of restock and other fraudulent charges to try and force my wife to have the repair done with them. Extremely predatory business tactics. We are now in the process of filing a lawsuit out of principle. Rather than rewarding their dirty behaviour.

Watch out! This business owner is scamming people and really contributing to the tarnished…read moreautomotive industry's name. My friend went in to have her car looked at as a curtesy, and without her approval, without confirmation, without any reason to proceed, they ordered parts for her car and are now trying to stick her with the restock fee after she explicitly told them no. Here's the kicker, when she confronted them - they said they spent time looking at the car and should get paid. Yet from the start she was told it would be a curtesy check, had she been informed there would be a cost should would have opted out politely right from the start. They simply can not be trusted, its a shame that's how they operate.

Bo was outstanding in helping me when I was looking for them to do a small paint job for one wheel…read morecap on my Miata. Due to their busy schedule, Bo thought that I might be able to do the paint job myself. He took the 4" cap and masked it for painting and then showed me how they would spray the cap and as well, he suggested getting customized paint. The outcome has been fantastic! We have been to the Edmonds Kirmac on a couple of occasions and have always been impressed with their customer service, knowledge and attention to detail and their honesty. We need more businesses like this, who put the customer first. 3 Cheers for Kirmac Collision & Autoglass.

unbelievably disappointed with kirmac. I had to get my repair fixed under their warranty and am…read morejust back getting my warranty repair fixed. Didn't even cover my windshield so I now have paint overspray all over it. I will never bring my car here again. Such poor workmanship