Today I received my car back from Fix Auto Burnaby South - wow it looked great! I called them because I saw their new TV ad (http://youtu.be/KAjATfP7RUk) ... loooooved the humour when the lady came out of the grocery store and said .... aaaaah F .... and the Fix Auto guy chimes in Fix Auto ... blah blah blah. I went online to check out their website - loved that they had a fantastic estimate app to download. So easy ... took the photos of my self inflicted scratches on my back passenger door (scrapped the pole while reversing out of my parking space .... grrrrr.) - sent the images in. The next day Jag called me before 11 a.m. We set up the time that he was to collect my car with a loaner car. He was on time, courteous and professional. The loaner car was great. Drove well and was clean. My car was returned to me today - the scraaaaatch is gone. My car looks great! Was cleaned and buffed. I would definitely refer my friends and family. Thank you Jag I am a happy customer. read more

This place was amazing! 5 star service. Owner Jagdev Rai came in on a sunday to meet with me, gave me a quick assessment on my car and even went out of his way to make sure I had a courtesy car when i left. a brand new 2015 corolla none the less. The place was clean, the people were extremely nice and friendly. I felt good leaving my car with them. They kept me in the loop about progress on my car, and made sure the repair was done right and not just fast. The repair looked flawless, and my car was clean when I picked it up. Overall opinion: Amazing hassel free service, Solid repair work, very clean shop, and very courtesy to deal with. I couldnt have possibly been happier with picking this shop. I would recommend to anyone that they use them, and I would also bring my car back if i had any repairs that needed to be done. They made my car mint again, even going a bit above on a few things. Thanks again Jag read more

Fix Auto was recommended by my insurer as it was located near where I live, which was a plus. I dropped off my car and was promptly given a courtesy car. It took three days for the part to arrive from Calgary and I understand that Fix Auto could not get it any sooner. The part arrived on a Fri. afternoon so I thought the repairs would not be done until Mon. But Jag and his team somehow managed to finish the repairs and had my car cleaned inside and out (including the rims) by the next morning. I got my car back on Sat. morning and it looked almost brand new (for a 12 year old car)! Thanks to Fix Auto for going above and beyond in providing outstanding customer service. Highly recommended and will return if the need arises (hopefully not anytime soon). read more

Not enough good things can be said about this autobody. The estimate was performed hassle-free, with the utmost respect and most importantly without any upselling. Thej (hope I spelt that right) and Jag (the co-owners) understood my needs and delivered more than I expected. They're great guys... humble, dependable, and they stand behind their work. I ruined 2 panels on my 2008 Mercedes Benz E350 4MATIC in a DIY. There we able to deliver a superior paint job at the most reasonable cost I could find (and I performed a thorough extensive search) in the lower mainland. I highly highly recommend BC Autobody Fix Auto for any auto body work. The service is top notch and they make you feel like the most important customer to them. read more

Having previously dealt with BC Auto body I knew what to expect when dealing with Fix - excellent service with personal attention. The owner of this franchise is compassionate and professional. Dealing with Jag is a pleasure. He was willing to accommodate my schedule and even came to my residence to switch vehicles making having the family vehicle fixed much easier. His loaner car was immaculate and a pleasure to drive (nice too that it wasn't covered in logos and advertising). My repair was done perfectly and in a timely manner. To top it all off two days after getting my vehicle back there was a follow up call to ensure my satisfaction with the work . You can't go wrong by patronizing this business. read more

The insurance company gave us a list of approved auto repair shops to choose from, so we hit the road with the list, starting with Fix Auto. The service given to us by Jag was so friendly and efficient, that we decided to end our search at that point and give Fix Auto the job - and they did not disappoint. They timed things so that the car (still drive-able) would be in the shop for the minimum number of days, and gave us advanced warning of when the car would be ready. The repair work is excellent and the car was also cleaned in/out. They even steam cleaned the engine which was a nice & appreciated touch. I hadn't heard of Fix Auto before , but now my wife & I would not hesitate to recommend them. read more

I was recommended by my car dealer to go to Fix Auto Burnaby. I was told that they are the best place to go to for Mazda's. My car was keyed and when I first approached Fix Auto the staff was very sympathetic. I felt very secured and comfortable handing my car over to them. They were very quick with service I was able to get my car back in 2 days. They also arranged for a courtesy car for me during the days without my vehicle. When I got my car back the car was clean from inside out. When I told them I want to see a brand new car when they were done. Surely, they did not disappoint. I am very happy with the overall experience and I would recommend all my friends to them for any repair work. read more

As the owner of a 2012 BMW convertible, my absolute pride and joy, had sustained more than 9 thousand dollars worth of damage that was not my fault. Recently moved from Kelowna to Vancouver, and was not familiar with an outstanding body shop. I was recommended by my brother in law who is an autobody repair man for the city (police cars, etc). I am so fussy about detailing etc, and that car came out looking and feeling exactly like a brand new car. I remembered that I had the smallest chip in passenger side mirror and then it was gone. (Not on the side where the damage was). From top to bottom and all the way around, just an outstanding group of people. I give them a 100 out of 100. read more

I'm very happy with the service I had at this fix auto location. The side door of my car got damaged during a MVA and I was directed to fix auto by my insurance. The staff there were very attentive and provided detailed assessment and explanation on how they plan to fix the car. The car was fixed in a timely fashion and I was quite happy with the result. It looks brand new after the repair. They even washed and did detailed cleaning of the interior of the car as well. They also gave me a very detailed itemized receipt on the repair conducted. I was quite impressed by the professionalism of the staff at this shop. I would highly recommend this shop to others. read more

Fantastic service. If you need anything repaired for your car, just bring it to Jag. Recently had my bumper/ trunk fixed after an accident. He took care of everything. The car looks brand new. Quality of work is top notch and customer service is phenomenal. Paint matched perfectly. Car was cleaned inside and out when I got it back. Courtesy car was brand new. Didn't have any issues whatsoever. Jag is honest. He knows what he is doing and goes above and beyond. If I ever need to fix my car again, he will for sure have my business. I definitely recommend him to anyone needing to get their car repaired! read more

I called Fix for a hit-and-run on my wife's car after reading some positive reviews online, and I wasn't disappointed! Jag took the time to see me and the car and walk me through the process... on a Saturday, no less (their sign says they're closed on Saturdays). The work took a little longer than expected, but it was over the holidays and the damage was pretty extensive. But the car came back immaculate! I have 3 little kids and the car is always a mess, but they took the time to really clean it... I mean REALLY clean it. The car looks brand new! Highly recommended! read more

I trusted Fix to repair the collision I had on my 2008 BMW X5. Everything was handled with care, and complete professionalism. The Manager was very helpful, and delivered the vehicle on time as expected. Although it was only a hit and run damaged bumper that was fixed, they had taken the time to detail the entire vehicle, and when I picked it up I was blown away - the car looked like the day I bought. The manager Jag, was very helpful, and a great guy. I was communicated throughout the process, and very happy with the results. Highly recommend this shop! read more

It's been long overdue for this post. I got into a car accident last year in December and they serviced my car. The whole process from beginning to end was seamless and I couldn't have asked for any better service. The owner Jag was professional and always willing to help. He gave me an estimate on how much everything will cost and made me aware of every detail of the work his guys did. Everyone was exceptional in their customer service. If you need any work done on your vehicle, I highly recommend taking it to Fix Auto. Thanks Jag for all your help! read more

Wonderful experience! Coffee was offered while I waited in the office. Everyone was courteous and polite. Estimated time needed to fix the vehicle was provided early in the conversation. The owner was gracious enough to personally drop me off when I left my car behind for the repair and pick me up when the repair was done. My car came back to me washed and vacuumed. Everything was spic-'n-span. All in all, it was a wonderful and hassle-free experience. I highly recommend this place to anyone who needs some work done on his/her vehicle. read more

I got my car fixed from here last week and I have to say from the moment I walked into the shop until the moment I picked up my car I had wonderful service from both Jag and Victor. Very pleasant nice helpful people. They fixed my car faster than expected and they also cleaned my car so good it looked brand-new inside and outside. They fixed my back bumper as well and they did such a great job my BMW looks brand new again:) Thanks again for your great service and I look forward to recommending your place to my family and friends. read more

Peace of mind, that's what I will say about Fix Auto. Professional work, excellent service. Nothing makes you more satisfied than to know that you have been taken care of honestly and not cheated as most people do. Jag and Victor they both are true to their word and put you at ease the moment you walk in to their place. Not only did they fix the damage I had on my car but they also made sure that the car is clean inside out for a pleasurable driving experience. Thank you Jag and team for all the wonderful worskmanship. read more

The service at Fix Auto was fast and very well done. Thanks to Jag and his team I had my car up and running again in no time. He even went out of his way to fix small little damages that weren't part of the accident at his own expense. That just goes to show how Fix Auto truly cares about the quality of their service and strives for perfection. I would definitely recommend this place to anyone who values hassle free service and to anyone who values efficient and effective service. Thank you Jag and the team!! read more

After backing my car into a blind-spotted corner, I went back to Jagdev at Fix Auto Burnaby for a quote to fix it privately. He was able to provide an accurate quote within minutes and at a very reasonable price. He got me into a courtesy car within the week, even though they were wall-to-wall booked. He even paid for a rental from Enterprise the first day, as they had no company-owned cars left! Great job, Fix Auto. I'll be returning any time I need a repair and definitely recommending friends in the future. read more

We had to take our truck in to get the back bumper changed and the front bumper fixed. Jag and his team did an amazing job - the truck looks brand new. In addition to doing the repairs, my vehicle was spotless inside - this was an unexpected surprise! Not only was the work on my vehicle beyond expectations, I was also very happy with the amount that I was charged for repairs. We received a courtesy car for all the days our vehicle was in the shop. I cannot say enough good things about Jag and his team. read more