Eatel

I hate having to do bad reviews, especially when it usually has to do with businesses not having…read moreenough workers (we are all suffering without sufficient employment staffing) so I want to emphatically say this is in no way any ONE persons fault. That being said....Cox has developers who make these boxes to where if the remote is lost or broken will not work. We have a son who has autism. When stemming he throws things. More than 50 times it's been a remote. We have never complained about replacing things he's broken. But when we are paying for a service monthly (not paying for a remote monthly) we should have some way of controlling it in the interim. I can fully understand that Cox uses the remotes to increase their wealth, but a simple up and down arrow remote that's not at all convenient for regular use would be a ray of sunshine for those of us who are doing our best to make sure the remotes are out of reach. I'm not saying create an app so that you, Cox, lose the monetary value (certainly you've collected a tidy sum from our replacements alone). But something to afford us the opportunity to turn off his kids programming long enough for us too to unwind and possibly enjoy a hint of normalcy after little one finally goes to bed. Please consider the a-typical family when creating your products. I promise your bank account will be fine if not GROW. Because I promise you this...if I find a company that can better accommodate my needs, there will be no stopping the switch. (But of course I'm not foolish enough to assume the rest are anymore hospitable...but you're the one I'm stuck with)

Call for Cox Business Services @225.335.8829!!! I'm a local…read morerepresentative! This location handles residential services and they're wonderful!

Dr Wireless

Mo at Dr. Wireless is great. He took time out of his remodeling project on a Saturday night to fix…read moremy daughters phone when it was broken in a tragic accident and she needed to get it working again. He was very accommodating, friendly, and compassionate. Thank you, Mo.

From the owner: Cellphone repair, phone service, cell accessories, wholesale and moreread more

Verizon

2.2

(10 reviews)

•$$

Your rep today was not helpful and came across rude when speaking to the Verizon rep over the phone…read moreafter he told me I had to call them. Very childish. Your customers don't have time to play games. Won't be back to this location in the future.

As an existing customer, I visited this Verizon store for the first time today. I came in to…read moreupgrade one line to the latest iPhone and had a few questions regarding current pricing options, an iPad pro and data line I have, and info on a business account. We weren't greeted when we walked in, but that was no big deal. Once addressed, we realized we got the worst customer service member we could have gotten. Brice (Or Bryce) acted as if our questions were bothersome and even ridiculous, he rushed thru the sale, and ultimately did not leave us with a good experience. Every single question was blown off or dismissed as if we should already know the best price or feature or plan. Definitely not what you're looking for when you go to spend $1300 on a phone. We all have bad days, but this guy doesn't belong across the table from customers. It was appalling.

T-Mobile

2.0

I went in the store a month ago to cancel a line to my cell phone I wanted to change the number…read moreinstead of them changing the number they told me about a promotion they had they were not having may I add so I have been charged an extra 68 dollars since August I just called T-Mobile corporate they reimburse me $68 for one month so was on auto pay just heads up never do auto pay with them specially if you do not check your bill because they will add a line and use it for themselves that's the only thing I can come up with not just the T-Mobile on Airline but the T-Mobile in Tuscaloosa Alabama also done this yes I should have been checking my bill once I get this works out I will be going elsewhere

I went to this store to get assistance with my cell phone. The customer service could be better. I…read morewas greeted as soon as I walked in to the store. Of course there was only one other customer present. Without checking my phone to see what the problem really was, the young lady who was not even assisting interrupted and diagnosed my problem. Now, she may or may not have known what she was talking about but her approach was wrong. I, like many people, when you come with the wrong approach and/or attitude, I shut down and I basically did not want to deal with you. I am not sure if my phone is fixed and I left the store feeling less than satisfied.

AT&T Internet

1.3

(15 reviews)

Recently moved into an apartment complex with shared Internet. Ultimately, due to issues with…read moreinfrastructure and Internet speed, had to opt out and purchase own internet provider. AT&T UVerse was the package we selected based on availability and service records. We had some issues with our installation based on the set up of the apartment, but AT&T sent out a technician on a Sunday morning in the pouring rain to help us out. Not only was he informative and courteous, but he went above and beyond his duty in trying all methods and ways he possibly could've fixed our situation. He provided us with his own information upon leaving should we have any hiccups with future service. In the recently destructive PR issues with companies like Cox and Comcast, AT&T has gone out of their way for me and my neighbors recently. I really think quality customer service needs to be recognized, and I'm so happy that we selected AT&T as a provider!

AVOID THESE PEOPLE LIKE THE PLAGUE---(IIattn. Leon Long--Co President))---i get calls from AT&T…read moretelemarketer--(many calls) -(many daysd ) -He would not take (NO) for an answer---Days later a package arrived from AT&T--Package contained a modem--(no cables--no instructions)- just momen--it looked used---I have-(for now)--At&T net and phone now--((Why would I want another???--Now they want Me to pay for moden and other charges---Modem was sent back daya later--You have tracking number--I will be send You another if needed---Now about 20 calls--6 demand letters-((ENOUGH))---I am working to get rid of My AT&T phone of 48 years--and Your fiber optic net of 3 years-- ((HELLO COX)))--I am 78 years and a disable veteran--This harrasment is taking a loll on My health!!

Spectrum

2.8

(5 reviews)

The price went from $28 to $90, with a $35 discount. That's just too much money. I found internet…read morefor $45

This was the worse experience I have ever had with customer service in any retail store in my…read morelife. I went into the store to purchase a new iPhone. I walked into the store and walked to the counter and the nightmare began. There were three young women in the store and the first two that were waiting on me ( one's name was Alexa), I was told they did not have the phone I wanted and asking them about it they suddenly came up with the phone. I was sold a case and a screen cover and they did not help me put it on. It was a nrw phone and I was not shown how to work the phone. While transferring information my old phone was gong out because it would not hold a charge and I asked them to please plug it inn to get the phone settings transferred and I was told "NO, you go charge it your car, we don't do that. I was told they also were unable to call Apple, the maker of an iPhone. I was so disrespected that I never ever want to go back to that store again and will go to another mobile store if I need to, I left there with a phone that had no service as they had not set the new one no GPS and the charger I was sold was not the right one ( yes they changed the one in the iPhone box) and then I bight a longer cord. It was a low voltage cord and charger and almost burned my new phone up. They do not know what they are doing or they don't like their job, Something is wrong But one thing for sure they will ruin the Spectrum name for that work ethic and attitude and need replacement s soon as possible.

T-Mobile

I am happy with this service.I purchased a 5g internet service from T Mobile online and the prices…read morewere reasonable and shipping was fast and the staff were friendly and intelligent in ways cox and at&t were not.

Well after Att going crazy, I decided to talk with…read more T-Mobile. I'm not sure if they're service will be any better But the customer service at the Blue bonnet @ Perkins Location I highly recommend. I had a problem with Att and felt the manager went beyond the normal to Take care of me.

All Safe Alarms

Allsafe installed security cameras at my office in Baton Rouge 4 years ago. They are still crystal…read moreclear and helped catch a thief who would have made off with $3,2XX worth of computers and irretrievable documents. Allsafe saved my pocket book and possibly my business.

From the owner: Our business specializes in customer service. While we install great products, our main goal is to…read moremake sure our customers are happy! We treat each customer like they are our family because we truly believe they are. We would like yo invite YOU to join the AllSafe Family too!

American Key And Lock

4.6

(16 reviews)

Great quality of keys made. Quick and convenient! Large selection available.read more

Extremely friendly and helpful staff--I tried rekeying a Schlage lock and mangled one of the…read moresprings in the process (and also shot a pin across the room). The friendly folks at American Key and Lock helped me get replacement parts and were generous enough to let them go without charge. You can't put a price tag on that kind of service.

MaidPro

3.8

(17 reviews)

Absolutely brought my home to a level of clean I could not have achieved myself. Industrious,…read moreknowledgeable, experienced, and professional. Highly recommend.

I've been using MaidPro for the past 3 months now. They've been coming monthly to clean our place…read more Time has been minimal and it has been so helpful to have someone help with the cleaning at our place. We don't have a large residence, so they can get the cleaning done in under 4 hours. I always make sure that things are out of the way, so they can do more of an effective clean. I've left notes for certain things before and they always take care of them. I really like the lady that has now come on a regular basis. Casey is so sweet and super kind. When she told me that she'll be our regular MainPro staff member, I was thrilled. The first home cleaning I had done, they cleaned our oven (much needed). I always request for some extra cleaning for our floors because we have stained floors that get a bit dirty. Dust is always an issue, so it's always nice that they dust the fans in each room and from all of the desks, stands and counters. If you are ever in need of home cleaning, give them a call for a quote. From the initial phone call, down to the in-person service, they have been exceptional! Grateful for such a great company!

Oasis Tree Care

3.8

(10 reviews)

A huge old water oak straddled a property line, and become diseased and threated to drop limbs or…read morefall on a tool shed or neighbor's house. Plus three medium-size trees at the back of property needed removal for aesthetic reasons. All four trees were dropped, debris was collected and hauled away and the stumps were grinded in two days. Thomas and Alex are very knowledgeable and explained the process very well. They listened to my concerns and complied to my requests. The work was done carefully, skillfully, quickly, and safely. The old adage states that you get what you pay for. The cost was reasonable and the job was completed with complete satisfaction.

I used this company several years ago to cut down two large oak trees in my yard. While they did…read morecut down the trees they also managed to tear up my front yard as well as the side yard on BOTH sides of my house! It had rained recently and the ground was damp but their equipment really did a number on my yard. In the process they damaged a $1000 century plant and did not figure any consideration for that as for as reducing my bill. They also damaged and/or destroyed numerous other plants/shrubs. I know the contract basically says that some damage may occur and they are not responsible but they did not seem to care whether they damaged my plants or not. After I refused to pay them the full amount for their "services", the company owner, a big overbearing burly guy, showed up and got in my face. I thought he was going to whip my butt! He was very intimidating. I finally agreed to pay the balance upon completion of them putting sod down in my torn-up yard, one-half of which I had to pay ($500). Every time I see their ad in the Valpak I want to puke! I will NEVER EVER use this company again and I DO NOT recommend them. Carl Ellis Central, LA

Open Door

4.5

(11 reviews)

Extremely satisfied with super fast service at a great price. The owner Terry was very…read moreknowledgeable and the service he provided of unlocking my vehicle was top notch. I will definitely use Open Doors for any future service I may need. A 10/10 experience I highly recommend!! Thank you Terry!

Supposedly they're open 24 hours. Perhaps it has to be a 75° balmy day with only a slight chance of…read morerain to be 24 hours? Could it be 24 hours a week? Your guess is as good as mine. It was in the thirties that night. I had to leave a message. No one ever returned my call--in fact they have not to this day and it was over a week ago. Fortunately I no longer need them and I will never call them again.

Clean Queen Tina

(4 reviews)

Tina has been cleaning my home for almost a year. She is very thorough and always checks in to make…read moresure everything was ok with her service. She does a FABULOUS job!!! She even came over for a couple of hours on a Friday because I was having company for the weekend for an LSU game. She is very flexible. I feel like she has become a friend AND a great house cleaner. I'm a tiny bit OCD, but Tina understands that and goes above and beyond. One week, we had some minor issues with one of her employees. Tina handled it VERY professionally and came back out the next day and basically re-cleaned my home. You simply do not find too many people that CARE as much as Tina does. She is a wonderful person and truly takes pride in her work!!! I would strongly recommend her and I am VERY pleased with her services!!

I should've taken before and after pics! She did an amazing job on my house. I only got three rooms…read morecleaned (bathroom, living room, and kitchen) and they each are sparkling clean! She has a great personality and I enjoyed not only her services, but her company. She gets booked pretty fast so if you need her, especially around holidays, don't delay. Very reasonably priced!

Jackie’s Cleaning Service

They finished the job in two days. It went a little longer and was more costly than estimated. I…read morewas sure that both things would occur.

Jackie and her lovely daughter came to my rescue. I needed a clean gas oven for the holidays and…read morethey did a wonderful job!!!!It is so clean now I don't want to use it and get it all dirty again!!!!!!I will be calling her again when I need a helping hand, They were on time, came in smiling, went to work cleaning the oven, and never gave up until it was sparking clean!!!!I highly recommend Jackie's Cleaning Service. we took a chance calling her, because we have only lived in BR 6 months ,and not familiar with many services in the area. But we are very pleased with Jackie!!!!!

Fresh Start Moving & Cleaners

These guys moved me on September first and they did an outstanding job.They've made life easier for…read moreme.Very great price for their service and great quality and value for their services.

From the owner: Stress-Free Moving! Book Now & Save. Expert Movers, Trusted Care."Local Movers You Can Trust. Get a…read moreFree Quote Today!Fast & Affordable Moves. Packing & Cleaning Offering Spotless Spaces. A sparkling clean home without you lifting a finger"Reclaim your weekends. We do the cleaning, you do the relaxing"Transforming spaces with expert care"

Brianna's Spotless Cleans

She did such a great job! I asked her to clean my master bedroom and bathroom for me literally the…read moreday before I had to move out of my house because my lease was ending and she squeezed me in no problem. Everything came out great and we just found out we're getting our security deposit back, so I couldn't be more pleased! Definitely worth the money!

From the owner: The best cleaning , the spotless clean you’ll love!read more

Molly Maid of Baton Rouge

3.2

(9 reviews)

We needed to have someone do a full detailed clean for our move out of our home. They did am…read moreincredibly thorough job! I'm so impressed with how great the house came out afterwards. Thank yall so much!!

I have used this company twice and am happy with the service. Holly and Dana arrived on time. I did…read morea walk-through on the unit, as requested by them and I will be using them again on a regular basis. This is a corporate rental, so attention to detail is important. I will be using this company for my other rentals.

Legacy Striping & Handy Services

4.5

Handy services came out and did a awesome job of removers stuff I had and cleaned up after they…read morefinished

He is an awesome person! Very friendly and asked questions when he wasn't sure about the areas he…read moreneeded to cut. I would hire him again any day!

Eatel - isps - Updated August 2026

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Hired Amen for a dishwasher that would not fully drain. 5 trips later, it's in exactly the same…read morecondition--replaced the pump, replaced the computer card, left every time saying it was good and it wasn't. They ended up refunding most of the dollars but we didn't get anywhere. Nice enough folks and I don't wish them poorly but I can't really recommend.

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GeauxHVAC

4.7

We absolutely love the staff at Geaux HVAC! They are extremely honest, have great communication,…read moreand their prices are more than fair. With so many HVAC companies in the area, it's easy to feel like you're getting taken advantage of, prices are unrealistic, etc. We have never felt that way with Geaux HVAC Edward highly recommend them to anyone.

I have been doing business with Geaux HVAC since 2020, when I moved to the Baton Rouge area. They…read moreare probably one of the best HVAC companies I have done business with in 40 years. Frankly, I wouldn't have anybody else work on my systems. I trust them implicitly. I belong to their Comfort Club for a nominal monthly fee, which means they service my HVAC systems twice a year and are on call in the event anything happens that needs immediate attention. I have been so impressed with them, my daughter and son-in-law now use them as well. They are outstanding and easy to do business with which is very important to me at 72 years old.

Fisher Electric

They were remarkable. I had 3 switches and an outlet not working in the fourier. I had a couple…read moreothers that do electrical work visit beforehand but they were unable to figure out the problem. First guess is always to check the GFCI switches, which I did, and we figured there was no positive even received to the outlets. I looked for a recommended electrician online and located Fisher Electrical. The owner Brent came out the next day, and took and quick look to make sure of the case, gave a reasonable quote, and sent out his techs. They figured out the problem on the newly built home and corrected the wiring. Very polite, professional, and very knowledgeable. Learned a-little myself. Appreciate their service and would recommend them is you need any electrical work done.

Brent was referred by a family member to help with a house we were selling. Needed some plugs…read morechanged, some Electrical Box modifications to meet code, a plug not grounding. It required climbing in the attic to trace / replace the wiring, but they were able to make quick work of it. Fast, quick to respond, quality work and reasonably priced. Will use them again!

Kliebert Electrical Services

This electrical company, Kliebert Electrical services, LLC rendered a service that was of great…read moreimportance and a most rewarding experience for me. The issues I had were profound from having had a total fire loss, in the past, from faulty wiring. They were mindful of me knowing what the problems were and how they needed to be fixed. Their arrival was earlier than expected, which I greatly appreciated. They listened carefully to my explanations and concerns and performed the necessary inspections. They were friendly, courteous and very professional. Recommending them for exceptional service is a definite.

High Tech Security Systems

Some 30 years ago, we selected this company to install our security system. Since that time, they…read morehave monitored our system 24/7 and have provided terrific, local monitoring and great customer service. Earlier this year, we updated the system and added security cameras. This week, after replacing our windows (see my post for Window World), we had them come back to update the sensors in our new windows. Every time we have interacted with this company, we have been met with customer service that far exceeded our expectations and it has been a very pleasant experience. I would recommend anyone who needs a new or to update their security system at home or at their office to consider calling Aaron at High Tech.

Ascentecs Technology Services

This company was great to work with…read more On Friday night, my computer started shutting off immediately after pressing the power button. Spencer reached out, and from the start he was friendly and easy to work with. After I explained the issue, he was confident he could help and was upfront about his rates. He even offered to let me bring my PC to his home the next day. Within about an hour of dropping it off on Saturday, he called to let me know he had diagnosed the problem--it turned out to be my AIO water cooler. He clearly explained what was needed to fix it and gave me multiple options: I could pick it up and install the parts myself, bring him the parts for installation, or let him handle everything. I chose to have him order and install the parts. He sent me pictures and pricing for the recommended parts before ordering anything, which I really appreciated. That level of transparency made him feel very trustworthy. Once the parts arrived, he completed the repair and adjusted the necessary settings. The replacement he chose was actually an upgrade from my original AIO, fit better in my system, and cost less than I expected. During our conversations, I also learned that the company doesn't just handle home PC repairs--they work with commercial clients as well and offer a range of IT services for businesses. For context, I usually handle all my own PC repairs and am hesitant to let others work on my system. I spoke with a few technicians before deciding, and I chose Spencer because he asked the kinds of detailed, knowledgeable questions I expect from a professional before trusting someone with my rig.

Our office switched to Ascentecs after a not-so-great experience with another IT company, and it…read morehas been the BEST decision. They are super responsive, easy to work with, and actually fix things the right way the first time. Such a relief knowing we finally have an IT team we can count on that will answer any questions we have. We absolutely love them!

AVSS - Audio Video Security Solutions

They installed three TV's with surround sound to all three. It took less than a day and the sound,…read morepicture are great. Thank you.

I found AVSS through a friend who highly recommended them. I got an itemized quote electronically…read morein a few hours, the pricing was very transparent. I originally wanted two outdoor cameras and when the technicians came, I decided on three cameras, which was no problem as they had the additional one on hand. The install took less than an hour, then they stayed to make sure notifications were being pushed through to my phone and all the settings were just how I wanted them. They explained every part of the software along the way. I highly recommend AVSS and I'll be using them again for home entertainment.

Morales Roll Offs

(4 reviews)

Great experience and respectful people will be recommending them to everyone I know. Thanksread more

We are an out of state construction company with a large project requiring several dumpsters as…read morewell as pick up coordination. Morales roll off was OUTSTANDING!!! From planning, set up, communication and follow through they were great. I would highly recommend their service. Clyde and Julia were friendly and communicative throughout the process. I don't know the drivers name(s) but they were on point as well helping us get a massive project, with added work, completed on time!!! Again, highly recommended!!!- MCT

Wilkerson Mechanical

(5 reviews)

Got here within 1hr. Cal me with 10 minutes john his tech was very nice and…read moreKnowledgeable highly recommend

Very professional and quick response especially on a Sunday. They gave quality service with a great…read moreprice!

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