I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

Expert Air A/C took over Dusty's Air Conditioning Service when Dusty retired. We had used Dusty's…read morefor a decade. I was at a loss to know where to turn. But Expert is as reliable and responsible as Dusty's. They honor the warranty from the new unit we bought from Dusty. They come out promptly, are good at diagnosing problems and getting your unit up and cooling again quickly and without unnecessary drama. Michael, one of the A/C techs, has taken care of us for years. I knew his wife and she called him at the first sign of a problem. He is friendly and excellent at what he does. He helped us choose a larger, 2-stages unit with dehumidifier when we saw or unit was underserved. We have Bern very happy with it, ad MYB budge loves it cold, but the dehumidifier keeps it from feeling damp and uncomfortable. We consider Michael like one off the family! He still works there, but at Expert. Other techs have also come out and done a great job, as well. In New Orleans, we had a number of adequate and terrible companies, but on the Northshore, we only ever needed one. I can't say enough about this company!

Expert AC always goes beyond the 'call of duty' when responding to a call. Their prompt attention…read moreto your call for assistance whether big or small gets the same immediate response and follow-up. Chris and his crew really have their act together. I highly recommend Expert for all your AC & Heating sales and service. Mark B. Mandeville, La.

Easy to work with, On time,…read moreCompetent, Explained everything very well, Clean, I needed to see invoice before I gave them my credit card which they finally were able to provide.

Needed a quick diagnostic and repair of a "frozen" central air unit. Came out first thing Monday am…read moreafter calling and scheduling on a Sunday evening. After doing a comprehensive check on the system, received a call detailing the findings, and a couple options for the repair. Mighty pleased with the professionalism and quick repair. In fact, so impressed, went ahead and signed up for an annual maintenance contract.

David came out after I got off work, diagnosed the motor issues, and once repaired, realized the…read morerefrigerant line had worn a linear hole from rubbing on metal. The rain came & he returned in Saturday to finish the job! I have cool air against!! Wahoo! He provided pictures, explained some of the testing equipment to me and priced out the job for repair vs replacement and stuck to it. His prices are on par with average prices in the HVAC industry. There was a secondary issue-rusted furnace part & he came out a couple days later & replaced the part that was under warranty from the original installation. Friendly and i formative service.

I needed to replace part of a furnace exhaust vent. The horizontal run under the house was…read morecorroded, but the vertical riser was fine. David of D&W replaced just the corroded part of the vent pipe, at less than half the cost of other companies who wanted to replace the entire vent. David was prompt, responsive, and neat, and I'm sorry he had to crawl under my house. I would definitely recommend him.

Mr Mark Jordan was a blessing to me he went above and beyond Ihad a water pipe leaking he fixed it…read moreno problem he knows his stuff if you have a plumbing issue call Accutemp they will treat you right

I bought a service contract with this company and was told those customers take priority. Beware,…read moreyou will not ever speak with live person as AI states I must leave a message through AI. Weekend, no air and no one to contact. WORST EVER! Obviously, they tell you what you want to hear only. The moment my contract is up, I'm out. I would shop around or find a reliable independent before calling AccuTemp.

Refreshing experience. Orlando was knowledgeable, personable and helpful in troubleshooting our…read moreheating and cooling systems.We definitely found someone for all future visits. Thank you Orlando!

Absolutely the best!!! I have rental units and Lipa is the only person I'll work with for those and…read moremy personal home. Answers the phone every time, will squeeze you in for emergencies and is very reasonably priced. Very service oriented and if he can't fix it, it can't be fixed.

Curtis was very helpful in getting my window replaced. He communicates well and was efficient and…read moreclean in his work.

Mr Curtis is such an honest guy who genuinely cares and goes above and beyond to help. He did that…read morefor me and my kids when our AC wasn't working. He also explained what he was doing step by step and even set up our thermostat. His prices and rates were honest, great and fair. He's knowledgeable, kind, caring, genuine, honest and fixed the AC issue in a timely manner! These qualities are hard to find in people, but Mr Curtis displayed them all. I highly recommend Mr. Curtis to everyone and I will be calling him again if I have any AC issues in the future!

Our AC unit that was brand new when we bought our house wasn't properly cooling and we needed vents…read moreadded in both of our bathrooms. Rome was able to get the job done quickly and give us options on how to get the best results. He came out for a free estimate immediately and then was available within 48 hrs once we were able to schedule the job. He was priced fairly and provided an invoice.

Fast, reliable service! Contacted and received 2 quotes from other companies. Went with the best…read moreprice and ended up with the best service!

We had a sudden leak at our home within the walls that made its way to soak our floors. We called…read moreMichel's and Bryan came out the same day. He was so very knowledgeable, courteous, and professional. He took caution to wear a mask during these times. He took every step to determine the root of the issue and explained the repair process well. He also was concerned about making sure that he kept the area clean. The full repair was completed by the next day and Bryan kept his word regarding his arrival time. We were so very pleased with the service that we received from Michel's and Bryan and can highly recommend their service.

Recommended by neighbors. Called and they solved my problem over the phone. Very impressive. They…read morecould have shown up and charged a call out. Allan B.

All around great experience. Brian came out and did a fair quote better than competitors. Then was…read moreable to schedule an installation within a few days. Jacob came out with a coworker for the installation and knocked it out fast and had everything clean and professional looking. Will definitely recommend if I know of anyone needing some electrical work done. Thanks