James and Tony are an amazing team! They earned my business because they are professional,…read moreaccommodating, and truly listen to what their clients need. From the very beginning, they were straightforward about pricing, the installation process, the timeline, and exactly how my new alarm and monitoring system would work. There were no surprises, just honest communication and exceptional customer service. I was in the market for a new alarm and monitoring system, and they made the entire experience seamless and stress-free. Their knowledge, patience, and commitment to ensuring I had the right system for my home exceeded my expectations. A special shout-out to Ms. Janet, who is the closer! Once I decided to move forward, she contacted me and had everything set up in less than 10 minutes. She was professional, efficient, personable, and made the process incredibly easy. She is not only friendly, but she also provides outstanding customer service. What impressed me even more was the follow-up after the installation. I received calls to ensure my alarm system was working properly and to make sure I was completely satisfied. That level of follow-up demonstrated that they genuinely value their customers long after the sale is complete. I truly felt like my business mattered to the company. I've already shared my experience with family and friends because great service deserves to be recognized. James and Tony didn't just gain a customer, they gained an advocate. At this point, they're family. If you're in the market for a new alarm and monitoring system, I highly encourage you to give Tony and James the opportunity to earn your business. Their professionalism, honesty, and commitment to customer satisfaction are second to none. They will not disappoint.

We have had nothing but a good experience from this company from the start. We originally had…read moreVivint, which turned out to be a total nightmare after moving. We found Hitech and they have been nothing but friendly, honest, and just easy to work with. We got a quote before initially even getting any work done. There was NO sales pressure to make a decision that day or any ridiculous upselling. We got our quote, they left, and we thought on it before calling them back. They literally gave us our available options and we went from there. The equipment works well, no issues. Highly recommend these guys!

Brian, the owner, brings the subject matter expertise you'd expect of someone with 30 years of…read moreexperience. He had to change my laptop fans with frozen screws. With a view that anything he repairs must be repairable going forward, he replaced the screws by fabricating the female side. These screws were 1/8" long = tiny! He's earned my trust and business going forward.

Amazing customer service. Answers all your questions without making you feel stupid. Brian did a…read more data save for me, and also helped me through some issues when a big 27 inch iMac was starting to fail. He's my guy, I use him without any worries.

AGAIN!! DO NOT USE THIS COMPANY!!! Had issues for the past few days trying to login to their app on…read moremy phone. Come to find out they had switched my emails to be the username unbeknownst to me. So I had to reset my password 3 times. AND they come off a condescending on the phone. This company is a POS!

Excellent products! Excellent installers and techs. They can handle anything security, automation,…read moresound! And they make it all look good!

This is not your father's Radio Shack! I needed a micro-hdmi cable and called these guys and they…read moresaid they had it. The "store" is located underneath an interchange in an industrial park. They seem wholesale oriented. It turns out they had a mini-hdmi cable not a micro so I was out of luck, but they were pleasant about it. I miss Radio Shack.

Took me forever to walk here from my hotel, they had a small selection of cables and misc…read more Adapters. I found some of what I was looking for. Maybe as an AV professional from Los Angeles I'm spoiled with so many choices. I did manage to finish the project and this place helped. I needed the exercise so I walked but next time I'll call.

We were able to find a solution. Very understanding. We are glad to find a solution…read more There maybe ups and downs, and from the downside, we found a positive solution. Thanks.

My experience with Toca Alarm has been sheer misery. I paid approximately $40,000 to have a…read moresecurity system installed at my horse rescue sanctuary in Folsom. Jimmy the salesperson promised fully reliable, hassle-free security service on my property in order to keep me and my vulnerable rescue horses safe; there had been dangerous trespassing in my pastures. I specifically mentioned I wanted access to playback from certain cameras and a personal alert button for my safety. Jimmy assured me this would be no problem. Toca insisted I use one cell provider; I had grave concerns bc it is known to provide weak signals out here. The reality after my huge check had been cashed: the cameras did not function consistently bc of weak signal, as feared. One of the $4000 cameras had to be replaced entirely. I had to try two other service providers to get them to work. Yes, that is three in total. I've been charged nearly $500 by the first cell provider months after the contract terminated. I cannot receive playback of my cameras without a DVR but the system does not interface with Starlink so I needed to get a new modem. The DVR playback of these outdoor cameras still has not been set up. It took ages to finally receive my personal alert button. Bc of an error when Toca staff was testing the button, the Fire Department with EMT was dispatched to my property! Toca disclaims responsibility for so many of these problems, insisting they are out of its control. When I was signing the $40,000 contract with Jimmy, he assured me I would be fully taken care of by Toca. He did not say: oh, you will be on your own when dealing with problems created by these third parties who control much of the service related to your security and surveillance system. Toca won't be responsible. I have enormous responsibilities caring for 65 rescue horses and donkeys at my sanctuary: I told Jimmy I had to have a seamless, comprehensive and reliable security system bc I don't have the time to deal with constant malfunctions. He promised me that this was what I was getting with Toca. I cannot stress enough how much I regret ever having called Toca Alarm Company.

Moses was superb, prompt, comprehensive, clear in his explanations. He fixed our Lenovo laptop,…read morewhich had been malfunctioning for months, essentially with a complete cleanup of the laptop.

Moses is a genius. Tuned up my three computers and got them all running well. It's the second…read moretime I've called on him, and will call him again when I have any computer problems.

Fixit gave me an estimate and directions to their store. I visited their store a few years ago for…read moreanother issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here. Fixit gave me an estimate and directions to their store. I visited their store a few years ago for another issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here.

Front desk guy was nice and patient! Very understanding of my interesting situation with my laptop…read morelol. $40 for same day service. Would go back if I had further issues (let's pray I don't) because I know I'll be in good hands!

My review- change anything?…read more NEMO was a phone magic -worker!!! TRUE CUSTOMER CARE- TRUE PROFESSIONAL SERVICE!!! Every single time I come here I feel I am a respected and valued customer and they doctor my phone with the best treatment and care and also are very personable and I feel their care. They fix it in excellent timing considering each service and their prices are Completely reasonable and unbeatable. I am a loyal customer to iSupply and with good reason! Look no further. This is the place to get your phone taken care of with the best hands!!

They were so kind and helped with removing a piece of my charger that got stuck in the charging…read moreport! Nemo really came through!