Fixit gave me an estimate and directions to their store. I visited their store a few years ago for another issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here. Fixit gave me an estimate and directions to their store. I visited their store a few years ago for another issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here. read more

Front desk guy was nice and patient! Very understanding of my interesting situation with my laptop lol. $40 for same day service. Would go back if I had further issues (let's pray I don't) because I know I'll be in good hands! read more

I have used Fixit several times over the past several years and each time have been highly satisfied. They have the nicest and brightest staff working there. They are responsive, caring, and honest. If your computer or I-phone needs, bring it to Fixit, they will do exactly that at a fair price. read more

Awesome service. Workers are so nice. Princing is reasonable. Love this place. Going to stay loyal as long as I have a device lol. Pretty quick to. read more

I've patronize this company a few times. Very professional and their breathe of knowledge is impressive. My go to company for tech help.

Fix it computers are professional and efficient. They replaced my battery and hard drive with 5 day turn around. The battery had to be ordered. I would use their services again! read more

Five stars all the way baby!! Not only are the folks here efficient, they're super fast and accurate with their diagnosis of a tech problem. My screen cracked on my MacBook Pro (sometimes I think Apple makes these things just that sensitive) and it needed replacing. The screen was fixed on scheduled until Sam ran into another problem with the battery. I really appreciated how Sam kept in touch with me about new developments and gave me great estimates of updated repair times and costs. He replaced the battery with no additional charge and it was ready as promised. They're also pretty honest and will tell you if something is worth fixing or not. My husband went there with a super old tablet, attempting to resuscitate the poor thing and it was a no go. I think his feelings were a little bruised because he hates letting go of gadgets, LOL!! I'm happy I found this establishment. This is my new go to for all things tech related! read more

Fixit Computer & iPhone Repair - IT Services & Computer Repair Near Me - Metairie, Louisiana

I'm an IT person, but many complex repairs of laptops are beyond my training. So we went to these folks to have the battery in my husband's MacbookPro replaced. They glue the batteries down so it's far more complicated than it used to be. They fixed it when they said, for the price quoted. Well done. Thanks. read more

Great people to work with!! I recently brought in my iPad with a cracked screen. Everyone was so professional. The screen was replaced in one day. Now, I know where I'm going for all my electronic repairs. read more

Messaged them for a quote after sauce got in my charging port, they responded quickly and were able to clean out my charging port and had my phone working again within minutes! Very efficient and nice people. read more

Very prompt response when I asked for a quote on yelp. I took my phone in the next day, and JOHN at the desk helped me. He was excellent and very professional and helped me with my problem. I would definitely recommend if you have a problem with your cell phone to try Fuxit. read more

Yesterday i entered fixit computer & iphone repair and went back 50 years in time. How did I go back you ask? On 9/5/23 I broke my charging ac adapter. After a geek squad visit, I was told that there was a piece of the ac adapter lodged in the port that receives the charging adapter. They said that they would send it off to see if it could be removed but fixit could remove it immediately. I traveled to fixit and put down a $75.00 deposit and left my laptop. An hour and 8 minutes later I recieved a telephone call from fixit telling me that my deposit had been returned to my credit card because they had pulled the peice of adapter from my laptop. After arriving back at fixit I was told that there was NO CHARGE for the work that they had performed! Who does this? No one does! That type of service died 50 years ago. The days of friendly reliable service just to be friendly and reliable does not happen in 2023! These guys have a conscience and do good work and feel that since it was just a small job then no charge. Please please please use them! They deserve all of the business in the world! You can not find anyone more deserving of your business! ***** read more

Brought my iPhone 11 in to replace a cracked screen and to change out the battery which was operating at about 70% capacity. Corey walked me through everything, quoted a price and then immediately went to work. Said it would take about an hour and it ended up taking less time than that. Price was very reasonable, esp since it came with a lifetime warranty for both parts and labor. Couldn't ask for better service. Highly recommend! read more

This place never disappoints. Been going here for a few years for various issues with my son's and my iPhones. They are always great about explaining things (even to a tech challenged person like myself), and giving repair updates. Their prices are also very fair and reasonable. I come all the way from the Audubon Park area to use this place. That's how much I like their service. I HIGHLY RECOMMEND Fixit Tech Suite. read more

Wonderful and friendly service! John removed the hard drives from 2 old laptops while I waited and gave them to me to either save or destroy. And they kept the laptops so I didn't have to bring them to the recycling location. read more

My go-to for repairs to all my tech devices - cellphone, tablet, laptop (both PC and Mac). Our PC laptop "lost" all its data in a power surge and they "found" it and restored it and gave us correct info on how to proceed from there. Been there many times over the past several years and keep going back. read more

Fixed my screen issues in less than $2 at a decent/comparable price to the last time I had it replaced in Seattle. Very professional invoice presented up front. Will definitely come back if I need another one replaced (although hopefully not soon). read more

Great service. Very professional, knowledgeable and honest. PC repair was fast and less than original estimate. Highly recommend.

Quickly repaired my Mac and got it back running up to speed! Happy with service, pricing and communication.

Business-like atmosphere taking care of business. Easy to work with and to total satisfaction.

I have used these guys twice now and both times I was extremely happy with the service. They are polite and professional and FAST. If you need iPhone or Android (mine was a Samsung) these guys are great. read more

My iPhone charger's tip broke off in the phone's port. I tried to remove it myself, but was unsuccessful. I requested a quote from Fix It and the owner responded right away! I brought my phone in so they could see if they could help me and they did! Now I have access to my port again. Thanks Fix It Computer & iPhone Repair! I'll be back whenever I break something again :-) read more

The staff is really knowledgeable and always answers questions that I have about phones and computers. Would recommend!

I have had a few iPhones. I never cracked a screen, until I bought an iPhone 8plus. During Mardi Gras, I took my iPhone to the parade route when disaster struck. It got knocked out my hands, hit the ground, then got stepped on. Anyway. I took it to this location, and it was fixed under 2hours. I thought I would have to leave it overnight. I am throughly satisfied with the service speed and quality of the work. It was totally worth it. I refused to pay insurance fees, which adds up to $180 a year, and never use it. This one time repair was less than that. Thank you! read more

I have a 21 yr old special needs son and he has had many iPads over the year an Imconstantly having repaired. We have a long history with fixit, they're very dependable and they have great prices. read more

This is a 1st for me. Shelling out 150.00 for a stupid mistake and still feeling happy about it. While biking the St. Tammany Trace on Thursday I dropped my phone on the concrete when loading my bike into the truck. I picked it up and sure enough the screen was shattered. I have had the phone all of 2 months. The phone still worked but unless I wanted bandaids on my fingertips or glass in my ear, I needed it fixed. Before any of you start in with "this is why you need an Otterbox". I know! I know! I have a girlfriend and she has told me, sent me links to various kinds, and gave me 400 "I told you so's". So I call around getting prices, check Yelp for good places and call the Apple Store. The Apple store was a joke. They make you talk to a machine and put you on hold for an hour. Then tell you between 199.00-249.00 and make you schedule an appointment. No thanks! Since I was at work in Da Parish, I stopped by this place that says "we fix all phones". The guy says "no problem" have to you in 2 hours. He only wanted 110.00. That was 40.00 cheaper than all the other places. I thought Score! I come back 3 hours later and he yells "Not yet!" I asked when and he said "maybe 4 or maybe tomorrow". I demanded my phone back and noticed it is completeyl shattered now to where I cannot even see anything. The guys tells me I brought it to him like that. I taught him a few new words in the English language and left. Anyway long story short don't make the same mistakes I did. Call Fixit Tech or just go in. I called and the guy on the phone answered immediately and said they would have my phone ready in 30-45 minutes. I dropped my phone off at 3:30, went to Martin's Wine Cellar and was back in 20 minutes. A different person asked if he could help me, I told him I was a little early and would just look at Otterboxes. He said " Well let me check...yep it's done". Phone looked brand new and in 20 minutes! Unreal fast service!!! Very friendly and competitve prices. While I would say I will be back, I seriously I hope that I am not. read more

I had my first experience at Fixit Tech Suite approximately 2 years ago when my son shattered the screen on his I-Pad. I can't remember exactly how much the new screen cost but it was much cheaper than a new I-Pad. The service was friendly and the turnaround time was very good. (Shame on me for not Yelping them back then. Fast forward two years and I recently found that my I-Phone 5-S was not charging correctly. Specifically, the charging cord had to be wiggled constantly to get the charger to make a connection and begin charging. It also felt like the cord was not fitting securely in the phone. I blew out the port with compressed air and still no remedy. I tried 3 different cords but none of them worked any better. I relegated my mind that the charging port was bad and I either needed a new phone or I had to get this one repaired. When I saw the prices on the new I-Phone 7, I immediately made up mu mind that I was going to get the phone repaired. With my past success at Fixit Tech Suite, I went back on 9/17/2016 to get a quote on having the phone's charging port replaced. A nice young man by the name of John took my phone to the "back" and came back with it in less than 60 seconds. I thought he was speaking to Lead Tech / Manager (Gage Rideout) to get my quote, but when he returned, he advised me that there was a piece of lint in the back of the port that was preventing it from charging correctly and he had it removed. He demonstrated the phone's charger in front of me and let me insert the charging cord as well. I could feel it snap into place when i inserted it. What a relief, as I was expecting to pay for a major service. I was expecting to pay $100.00 - $200.00 for a new port but was now anticipating only a minor service charge. When I asked how much I owed him, he stated this was a common problem and there would be NO CHARGE. I could hardly believe my ears. Gage Rideout and the owners of Fixit Tech Suite are honest and have a lot of integrity. It would have been so easy to change the port and charge me accordingly or even charge me a small service charge (which I would have been happy to pay). However, their honesty has made a believer and a customer out of me. I highly recommend them! read more

Fixit Computer & iPhone Repair - IT Services & Computer Repair Near Me - Metairie, Louisiana

Excellent service. Fair price. All done quickly. What more can you ask for in an electronics repair place? Had a second screen replaced here recently. They live up to their excellent yelp rating. They are courteous, fair and get the work done in the timeframe promised. The products and services are all high quality. If you've done a number on your computer or laptop I wouldn't hesitate to make them your first stop. They will be mine from here on. read more

Fixit Computer & iPhone Repair - IT Services & Computer Repair Near Me - Metairie, Louisiana

My work computer was destroyed from sitting in floodwaters for three hours. All of my hard work had not been backed up to the cloud, so I brought my laptop in in the hopes that they could recover my hard drive. They were very straightforward and knowledgeable, did an excellent job of communicating, and managed to save all of the contents of my hard drive for a very fair price. I also overheard a conversation while I was picking up my computer between a worker and another patron. The woman came in to get a screen repaired on her Apple Watch, and the employee told her honestly that the part needed was quite expensive, and that it would not be worth a repair. I really appreciate the honesty and transparency that this company practices. 10/10 would recommend. read more

These guys are SO QUICK!! I first discovered them on Groupon and they put a new screen on my iPhone within an hour! Even with all the other things they were repairing, they got mine done so quick!! I went back to them out of sheer curiosity to see if they would be able to put a new screen on my poor shattered 2013 MacBook Pro! I originally went to Apple and Apple said I would never be able to get a screen because my computer is so old, the parts had been discontinued. When I went to Fixit, they told me they definitely could but it would be a couple days! Would you believe I got a call from them 3hrs later that my laptop was ready to be picked up??? These guys are awesome! read more

I messaged Fixit on a Sunday, before they were even open for the day about my aging laptop. My precious MacBook had decided on Friday evening to not fully boot up. My goggling on my phone lead to dead ends and I was losing my mind by Sunday as nothing I did would work. They messaged back within minutes. Their Veterans BLVD location is less than a mile from my house. They had no one to look at it on Sunday, so I gave them my information and a deposit. Monday after work, I stopped by and the technician was looking at it. Tuesday morning, they call me and tell me it was repaired. With the discount at check in on YELP, the whole bill was less than $100, and they did not have to wipe my hard drive clean. Yes, my laptop was purchased in 2010, but they were completely non-judgmental I so appreciated that. Yes, I know that I should not have put money into something so old and outdated, but I really dislike change, even something as minor as a laptop. I don't really use it all that much for anything but iTunes and my iPod (please don't judge me for that, I will NOT go to the iPhone and all that entails). They were honest and did not bat any eye about my grandmother of a laptop. I will probably suck it up eventually and get a new laptop and transfer all of my music over. They do repair the iPhone, but do not repair any other phones of any sort. I hope to never come back, but if the need arises, I will know where to go, and I will refer everyone hear and shout their good news from the tree tops. Great customer service. Fast and affordable. I am grateful for this place. read more

Fixit Computer & iPhone Repair - Sign on Veterans Blvd - IT Services & Computer Repair Near Me - Metairie, Louisiana

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I really trust this group to do right by us. They fix it for a reasonable price when they can and advise wisely. Sam is top notch, calls and accepts return calls. Recommend highly. read more

The funny thing is I'm giving Fixit five stars and they actually weren't able to fix my computer. Let me explain. My sad sad Mac was having what I can only refer to as screen seizures with weird lines and shiz. I saw the great reviews online for these folks and called to check that they worked on my model, and they said, "yep!" Parking was easy, place was clean, and I was greeted immediately. When I explained the problem, instead of trying to sell me a new part, they point blank told me they've seen this before and that if they got a new part it would probably just happen again. They wanted to make absolutely sure so I put down a $50 deposit that would be used toward my repair if they could fix it. They called me in less than 24 hours to let me know that it was what they thought it was without speaking in too much geek tongue like some other places do. They said they would put all my data in a hard drive casing. I went and scooped it up. The $50 covered the analysis and hard drive. I thought this was definitely worth it. I greatly appreciated their honesty on the matter. I've known other folks who have had this issue and paid the $$ to get a new hard drive or a new part, and while it may have lasted some time, I would've been p.o.'d if it had broke again. So while they didn't Fixit, I would totally suggest them! read more

Oh my! I noticed in the middle of the night my iPhone 6 Plus was not charging despite being plugged up the entire night. I was terrified to be without access to my phone but I had to work the next day. I called prior to visiting this location and was told the cost and estimated time it would take to fix. This location is located next to New Orleans Hamburger and Seafood company and across the street from Starbucks and Jamba Juice. I arrived and was greeted nicely. They took my phone for repair and gave me a ticket. Let's just say this did the trick. New iPhone battery and my phone was back in operation. These guys were friendly courteous and knowledgeable. I would highly recommend this business to anyone! Thanks again read more

Every time flawless service and expertise. These are the real geniuses - leave that Apple store behind and get expert technical help at a value! read more

This is my second time to Fixit and I am so grateful for this business. The first was after my iPad cracked. Today it was for my iPhone, which I cracked while traveling abroad. Given my previous excellent experience with Fixit, I drove straight from the airport to the store. I arrived at noon and they told me to return in an hour fifteen- my screen was already replaced and in my hand by 12:45! This turnover is essential as being without a phone is paralyzing. There is a one year warranty on the repair. Huge bonus- there was a $20 off yelp deal, bringing the repair down to $89 bucks! The store has a great selection of well priced screen protectors, phone cases and apple/non-apple chargers. The employee behind the counter was very knowledgeable and helpful. With two back to back great experiences, I will no doubt continue using Fixit for all of my iPhone/iPad needs! read more

Nice, friendly service. I just needed a SIM card tray for my iPhone. They dug through their old "parts" phones and found one that matched my phone. Gave the tray to me, no charge. I'm not saying they're going to give you stuff, but that certainly will get me back there to try to throw some money at them. read more

I have used these guys so many times that I am embarrassed about it. I like to think I am a little "tech savvy". I am not. So they have repaired my "fixes" many times. They are fair priced and will honestly tell you if something is worth fixing or not. That is pretty rare in a business. read more

I had a fantastic experience for an iPhone repair at Fixit this week, as I have in the past. They are honest about the diagnosis and charge fairly. I thought this most recent issue would be a really costly repair, but they quickly discovered the problem was much smaller than I thought. Grateful for super fast and quality service! read more

They are excellent! I brought my phone in today and it had a messed up lcd and cracked screen and they fixed it in an hour. It's good as new. read more