RTC-Reserve Telecommunications

Very responsive for no reason because no matter how many times you call nor if you pay for the…read morehighest internet.... the internet is poor. Everytime you call the steps are resetting your modem which you can do yourself from your app or from your account online. They next will send a tech rep that has no idea what they are doing and will send the same tech up to three times. Then try to charge you for the whack internet tech rep coming out even though it is their fault. Then they will try to replace your modem like it will help. I even purchased pods to extend the internet assuming it would help which they sold to me saying it would. Nope don't even waste your 150 because the internet will still suck. I pay 160 a month for the highest internet of 600 mbps and when running the test its only 0.5 mbps. I have had service with them for 3 years since 2017 and have to call twice a month if i even have time for that because i have four daughters. Now with upcoming virtual classes this is ridiculous.

Verizon Authorized Retailer, TCC

4.5

My Mom was having problems with her iPhone. When we arrived Daryl took care of us and got…read moreeverything corrected. He was very professional and made sure we were happy when we left.

I was helped by Kori. He was very helpful and really helped me out with a phone that had water…read moredamage. If you go to this location pleas ask for Kori. He is so knowledegable, kind and always has a smile on his face.

Eatel

2.7

(13 reviews)

Lower the pricing... Have someone come out and replace your…read more(old ) cable boxes and remotes with updated (most recent) equipment. When there is a price increase STOP saying it's because of the taxes and fees that your business is being charged. That might be true for 1 increase a year but it's not true for the other 2 'increases I've received this year. Also customers that cancel their service should NOT have to return "your" equipment...a technician was sent to deliver and set up.., send one back to disconnect and pickup! I as a customer had to swap out a cable box (due to issues with it) had to miss part of a workday because you're store locations are not open when I go to work nor when I get off of work!! Customers paying these current and future high prices should not have to return or pickup/swap out any equipment... it is very inconvenient for customers !!

Eatel recently purchased RTC in our river parishes community months ago. I guess I'm used to the…read moreexcellent service by RTC and am biased to this new company. Whenever I had issues, RTC would troubleshoot from their end amd the issue would be resolved. Not with this company. They send someone out to your home for everything. Recently my security system gives a weird error message that doesn't go away. Reached out to eatel whom dispatched an employee. He called me and was actually the initial installer with RTC, glad to see they hired him on. He told me I would need to sign a 3 year contract. I think not‼ I will be speaking with a manager today and if I need to sign a contract, I will proceed with cancelling my Eatel services.

Verizon

2.2

(10 reviews)

•$$

Your rep today was not helpful and came across rude when speaking to the Verizon rep over the phone…read moreafter he told me I had to call them. Very childish. Your customers don't have time to play games. Won't be back to this location in the future.

As an existing customer, I visited this Verizon store for the first time today. I came in to…read moreupgrade one line to the latest iPhone and had a few questions regarding current pricing options, an iPad pro and data line I have, and info on a business account. We weren't greeted when we walked in, but that was no big deal. Once addressed, we realized we got the worst customer service member we could have gotten. Brice (Or Bryce) acted as if our questions were bothersome and even ridiculous, he rushed thru the sale, and ultimately did not leave us with a good experience. Every single question was blown off or dismissed as if we should already know the best price or feature or plan. Definitely not what you're looking for when you go to spend $1300 on a phone. We all have bad days, but this guy doesn't belong across the table from customers. It was appalling.

Vision Quest Communications

1.0

technician was very unprofessional. called two days before scheduled installation at almost 9 pm…read moreand questioned why I was sleeping at that time. continued on asking to come on the next day prior to the scheduled day to instal. when I told them no I would not be there got really rude and hung up. on the day of install I waited 4 hrs before the same technician called which the scheduled install time was within those 4 hrs. technician stated he had to get supplies and he was 30 minutes away from my property. I barely hear the technician due to the background noise sounded like he was at a bar. so he was going to be another hour at least. He sounded like he was under the influenc. I told the technician I was going to reschedule and he didn't have to come to my property because of his attitude and how unprofessional he was. he then got upset so I hung up on him. the technician then texted my phone statlong "that is DEFINITELY fine with me! Thank you" I called both vision quest and hughsnet to report this problem. After doing so I found out the technician lied and said I was cursing him out and was yelling at him. I never yelled at him nor did I curse at him. I did thank him for his text message and told him he was a liar and I never swore at him and was going to make sure hughsnet and vision quest knew the truth I'm waiting to hear from vision quest so I will update this review of the findings. I'm a prior small business owner and it sad that a technician can make a company look this bad

25 mbps is not high speedread more

iSupply Veterans

4.6

(68 reviews)

•$$

My review- change anything?…read more NEMO was a phone magic -worker!!! TRUE CUSTOMER CARE- TRUE PROFESSIONAL SERVICE!!! Every single time I come here I feel I am a respected and valued customer and they doctor my phone with the best treatment and care and also are very personable and I feel their care. They fix it in excellent timing considering each service and their prices are Completely reasonable and unbeatable. I am a loyal customer to iSupply and with good reason! Look no further. This is the place to get your phone taken care of with the best hands!!

They were so kind and helped with removing a piece of my charger that got stuck in the charging…read moreport! Nemo really came through!

Acadian Plumbing

4.4

(47 reviews)

I called Acadiana Plumbing this morning because I was concerned about a possible gas leak. Even…read morethough they were fully booked for the next two days, they treated it as urgent and got someone out to my home within an hour. Tazz Hitt, the lead plumber, contacted me directly, arrived promptly, and walked me through everything he was doing. He performed a thorough inspection of the generator, gas meter, and lines, explaining the process and safety considerations along the way. Thankfully, no leak was found on my property--we believe the smell may have been coming from a neighboring line--but having that level of diligence gave me real peace of mind. I also want to highlight Tina in the office, who was incredibly kind, responsive, and clearly advocated for getting me same-day service given the situation. Professional, responsive, and genuinely customer-focused--highly recommend!

Tazz and Andrew were great! My bath tub was stopped up and they had it fixed within 20 minutes…read more Very professional and reasonably priced. I will definitely recommend.

Will Gomez

(5 reviews)

I am new to the area and went by the Yelp reviews. Look no further! Will and his family made the…read morejungle I had look like a backyard again! An area the family can enjoy. THANK YOU!!!

Will offers an amazing service for a very good price. He is very reliable and easy to work with. I…read morewould strongly recommend Will for anybody looking for landscaping services!

Agape Pool Services

4.9

(10 reviews)

We found yet another leak after our pool renovation by another company. Called Agape and Caroline…read morerecommended we use a leak detection company to pinpoint the leak. The leak was under the skimmer which had been sloppily placed and covered in plaster. Caroline removed and replaced the skimmer while we were on vacation. The result was very much neater and totally professional. I can thoroughly recommend her work. The cost is reasonable and you can be certain the job will be done right. Hopefully we have come to the end of the problems caused by the original contractors but if not I would call Agape again as I have complete confidence in the quality of their work.

my pool's pump had stopped working as it was tripping the circuit breaker each time it was…read morescheduled to come on. Caroline can and assessed the situation. she was friendly , knowledgeable and professional. She said it was the pump motor and that she would provide with a detailed estimate when I asked the range of such an item she gave me the range. she returned with the new motor and installed easily. Great experience!

MOwtivated Lawn Pros

Malcolm and his crew does an awesome job! He is incredibly professional, patient and meticulous…read morewith every task set before him! Perfectly manicured lawn, pressure washing etc. The end results... I promise you will not be disappointed!!! Mowtivated Lawn Pros LLC is the right company to get the job done RIGHT!

If Mowtivated Lawn Pros LLC was a restaurant I would give them a Michelin Star! When is comes to…read moreprofessionalism, consistency, and dedication Mowtivated Lawn Pros LLC is the total package. I was able to get lawn work done and pressure washing all for an affordable price that came with exceptional service. Thank you for your hard work and we will definitely be using your services again!!!

A to Z Cellphone Repair

I wanted to get a quote on a camera glass replacement. Even though I didn't go, they were really…read morehelpful over the yelp app. Replying in good time about what I needed

From the owner: We are a family business dedicated to providing the ultimate customer service experience, ensuring…read moreeveryone who walks through our doors receives top-tier care. We take pride in delivering high-quality electronic repairs and cost-effective solutions to a wide range of technological issues, all while maintaining excellent quality at great prices. Our highly experienced technicians specialize in data recovery, even from dead or liquid-damaged devices, a service that sets us apart. We also offer computer, tablet, iPad, and MacBook repairs at highly competitive rates. To cater to different budgets, we provide multiple repair options, from budget-friendly standard aftermarket screens to premium aftermarket and even OEM authentic parts. What truly makes us unique is our expertise in micro soldering, allowing us to repair devices that many other shops consider unfixable. We continuously invest in research and technology to stay ahead in an evolving industry, ensuring our customers receive the best possible solutions.

Pro Repair

Best service Ever! I got my dishwasher fixed by them and they did a great job and the price was…read morereally reasonable. I highly recommend their service

Contrive I.T.

4.5

Fast, cheaper than most, and effective. I had problems with my laptop where it refused to turn on…read more The diagnosis was free and the charge to fix my laptop was $45. Best part was it only took him one day.

I really enjoyed the friendly service. They were able to solve multiple problems and I saved a lot…read morewith the multi discount

Mr. Block's Computer Repair

4.2

(5 reviews)

MrBlock provided exceptional service from start to finish. After lightning struck my home and…read morecompletely destroyed my computer, he came out right away to assess the damage. He explained everything clearly and ordered a replacement, which would take three to four weeks to arrive. In the meantime, he brought me a loaner computer at no extra charge, set it up, and made sure all my accounts and emails were ready to use. When the new computer arrived, he delivered it and handled the full setup just as smoothly. I am extremely satisfied, as MrBlock truly went beyond the call of duty and exceeded my expectations.

Called Mr Block with a virus issue. He walked me thru how to fix it,all the while explaining how it…read morehappened and what my virus protection was doing to prevent it from doing more damage. My pc is back to normal with NO ISSUES. Thank Steven.

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Chris C.

12 years ago

Everyone thinks that all the cable providers in Louisiana are horrible lol; and they are right. I live in an area where there is another option besides Cox, Charter, Dish, At&t, Time Warner etc. The other option is RTC cable. I have been with them for over 10 years. My internet has only stopped twice in all that time and that was because of outages due to natural disasters. They always restore services quickly. Most importantly, when you need customer service their are always real people available 24 hours instead of automated systems that frustrate you. Also, there are no contracts and when you move your service gets transferred for free. I have so many friends and family that complain about their service providers, the ones that switched to RTC cable are so happy they did. This is one of the few companies out there that actually cares about the customer. I don't care how many times them other companies mail me with cheaper offers to switch. I'm never doing it. read more

RTC-Reserve Telecommunications - televisionserviceproviders - Updated August 2026

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