Solid, punctual, professional, and efficient. These guys are the best…read more Showed up on time. Finished the work in less than the time quoted. The technician seemed very concerned about educating me on the equipment. Wonderful experience

Went to Spectrum this morning to return boxes and cables and remotes. Changing service to internet…read morebased programming. Kamilah could not have been nicer. She was professional, capable, knowledgeable, and personable. She removed the devices, and as I was preparing to leave, I asked if she could assist me with the steps involved with getting the Spectrum apps on my computer at home. She patiently assisted this technologically challenged senior citizen in such a way that I understood. Full disclosure, I am NOT related to Kam or any of her coworkers, but they ALL deserve a raise. Just my opinion.

5 people standing around watching two work Waited a Hour for a simple task. 4 empty booths that…read morecould serve customers unused

AVOID THESE PEOPLE LIKE THE PLAGUE---(IIattn. Leon Long--Co President))---i get calls from AT&T…read moretelemarketer--(many calls) -(many daysd ) -He would not take (NO) for an answer---Days later a package arrived from AT&T--Package contained a modem--(no cables--no instructions)- just momen--it looked used---I have-(for now)--At&T net and phone now--((Why would I want another???--Now they want Me to pay for moden and other charges---Modem was sent back daya later--You have tracking number--I will be send You another if needed---Now about 20 calls--6 demand letters-((ENOUGH))---I am working to get rid of My AT&T phone of 48 years--and Your fiber optic net of 3 years-- ((HELLO COX)))--I am 78 years and a disable veteran--This harrasment is taking a loll on My health!!

The AT&T internet Cable Bury services is horrible. There equipment dripped oil on my new driveway…read moreand the equipment tore up my new sod by gouging out ad rutting the lawn. This all occurred on May 22. I have mad numerous calls to AT&T Customer Service, have outstanding ticket. AT&T can't even get the bury cable company to return calls or emails to them. Risk Management does not return calls and there are no upline supervisors to speak to. What a joke.

Well I called customer service to report an outage and was told that they will put it in but it's…read moreup to the technician if he wants to come out. What kind of business is it when a customer reports something and it up to someone else if they want to come out to work on your problem... very disappointed in this service will be switching to satellite.

Lower the pricing... Have someone come out and replace your…read more(old ) cable boxes and remotes with updated (most recent) equipment. When there is a price increase STOP saying it's because of the taxes and fees that your business is being charged. That might be true for 1 increase a year but it's not true for the other 2 'increases I've received this year. Also customers that cancel their service should NOT have to return "your" equipment...a technician was sent to deliver and set up.., send one back to disconnect and pickup! I as a customer had to swap out a cable box (due to issues with it) had to miss part of a workday because you're store locations are not open when I go to work nor when I get off of work!! Customers paying these current and future high prices should not have to return or pickup/swap out any equipment... it is very inconvenient for customers !!

Eatel recently purchased RTC in our river parishes community months ago. I guess I'm used to the…read moreexcellent service by RTC and am biased to this new company. Whenever I had issues, RTC would troubleshoot from their end amd the issue would be resolved. Not with this company. They send someone out to your home for everything. Recently my security system gives a weird error message that doesn't go away. Reached out to eatel whom dispatched an employee. He called me and was actually the initial installer with RTC, glad to see they hired him on. He told me I would need to sign a 3 year contract. I think not‼ I will be speaking with a manager today and if I need to sign a contract, I will proceed with cancelling my Eatel services.

Our internet used to be good until Rev acquired it. Internet went down on Friday and here it is…read moreSunday and the internet is down/and they said there's no service on the weekends. As options open up, I expect Rev will be surprised at the turnover.

No streaming, no pay per view, no on demand, no start over, the worst TV listing I've ever seen and…read morethey charge the same as the "big guys". Poor customer service. The services I've listed are all offered by the "big guys". I've had Fios, Spectrum, Optimum and they are all better.