Amazing customer service. Answers all your questions without making you feel stupid. Brian did a…read more data save for me, and also helped me through some issues when a big 27 inch iMac was starting to fail. He's my guy, I use him without any worries.

Excellent insight. Very patient. Explains things simply. Good experience. Would definitely return…read morefor service.

Front desk guy was nice and patient! Very understanding of my interesting situation with my laptop…read morelol. $40 for same day service. Would go back if I had further issues (let's pray I don't) because I know I'll be in good hands!

I have used Fixit several times over the past several years and each time have been highly…read moresatisfied. They have the nicest and brightest staff working there. They are responsive, caring, and honest. If your computer or I-phone needs, bring it to Fixit, they will do exactly that at a fair price.

Awesome repair smart phone repair shop on Magazine. I have been here a few times to get my phones…read morefried out batteries replaced. Every time they were able to fix my phone in less than an hour. With no problem and no hassle. I totally recommend this repair place and it's a great location. I was able to shop and grab a bite to eat while they worked on the phone. Highly recommend recommended again.

By the way, I did reach out to the New Orlean store first to explain the problematic analysis…read moremessages my phone indicates and request assistance. They claimed they never encounter this problem, and said they always install third party screens. Per what I later learned from the second store, the New Orleans store's feedback further proofs they purposely charge me a full price genuine iPhone screen, while fully aware they only have a cheaper third party screen in stock to use. Clearly, this is fraud.

Moses was superb, prompt, comprehensive, clear in his explanations. He fixed our Lenovo laptop,…read morewhich had been malfunctioning for months, essentially with a complete cleanup of the laptop.

Moses is a genius. Tuned up my three computers and got them all running well. It's the second…read moretime I've called on him, and will call him again when I have any computer problems.

This company is responsive and responsible. Great service on computer repair and service. Would…read morehighly recommend.

I love Gnome! Nathan came to my house on Christmas day and installed a video card that I received…read moreas a present. This company is hands down the best in town, and possibly the only business I know that was open on Christmas day (and all other holidays)! Thanks again, you guys are awesome!!! They not only found me the best video card on the market but they also installed it for me on Christmas day, WOW what service!

This is the only repair store in the city that will fix your Bose products!…read more I highly recommend bringing your electronics here. They are thorough, kind, and great communicators. My headphones work better than when I first bought them. If you like what you have, they will help keep it running!

We brought in a MacBook Pro that wouldn't charge and paid $182 for "express service." They then…read morekept our (very expensive) computer for weeks with little to no communication. When we tried to get updates, they told us they would charge $10 for phone updates and $25 if we came in person -- while they were holding our computer and not providing updates on their own. Eventually, they said it needed a new logic board. We agreed to a refurbished replacement for $616.72. When we got the computer back, it was completely unusable. It showed an activation lock tied to a different Apple ID. Apple later confirmed the logic board they installed had been reported as STOLEN. So to be clear: * Nearly $800 charged * Weeks with no real updates * Tried to charge us just to ask for status * Installed a stolen part * Computer still unusable They refused to refund us. When we said we would dispute the charges, they replied: "That's your choice." We have since filed a police report and a complaint with the Louisiana Attorney General's Office. Avoid this place at all costs.

Adam was so incredibly helpful, I wish I could do justice in my review…read more He will come to your house, he is knowledgeable and accessible to talk with, his rates are UNBELIEVABLE. As in, I think he should raise them, because he does an above-and-beyond job and is charging far, far less than the standard. He was able to recover my data from my netbook that I had dumped water on. The motherboard was fried, but he was able to get my data off, sold me the flash drive he purchased to transfer my data at cost, and my bill was 15% of what Best Buy would have charged. When he dropped off my computer when he was done, he still took extra time with me to install a few programs on my new computer. A+ for technical help, customer service, price, and convenience.

My wife and I headed to NOLA for a week long working vacation. (Work during the hot hours of the…read moreday, go out at night to dine and drink and dance to amazing live music, repeat.) When she pulled out her computer to work the very first day, it wouldn't start up. Some strange flashing lights, then nothing. Not good. We called a place nearby with good reviews, but they weren't receptive. Called The Computer Doctor - he said he worked on my wife's kind of machine all the time (Lenovo ThinkPad) and would be happy to take a look - he'd be in his shop in an hour. They met and he quickly sorted out there was a screw loose (many jokes ensued). He put the screw back in place, buttoned things up, and she was out of there in under an hour. And for a very reasonable cost. Thanks!

My husband spotted this place on our way driving to another computer shop, after going there and…read morebeing ignored we left and came here. I'm so glad I did! Harold the owner was incredibly friendly and professional. He diagnosed my laptop within five minutes. I had visited many places that wanted to charge me a 75$ diagnostic fee plus whatever the cost to fix. Harold took the time without fee to help me although he is by appointment only and I truly appreciate it he even looked up the part I needed which came out to be $10! Thank you Herald I highly recommend him for fast honest and affordable service!

Customer service over profit. Easily could've charged me for hardware cleaning on my build but…read moreinstead gave me the right material to clean it and gave great advice on how careful I should be.