Lower the pricing... Have someone come out and replace your…read more(old ) cable boxes and remotes with updated (most recent) equipment. When there is a price increase STOP saying it's because of the taxes and fees that your business is being charged. That might be true for 1 increase a year but it's not true for the other 2 'increases I've received this year. Also customers that cancel their service should NOT have to return "your" equipment...a technician was sent to deliver and set up.., send one back to disconnect and pickup! I as a customer had to swap out a cable box (due to issues with it) had to miss part of a workday because you're store locations are not open when I go to work nor when I get off of work!! Customers paying these current and future high prices should not have to return or pickup/swap out any equipment... it is very inconvenient for customers !!

Eatel recently purchased RTC in our river parishes community months ago. I guess I'm used to the…read moreexcellent service by RTC and am biased to this new company. Whenever I had issues, RTC would troubleshoot from their end amd the issue would be resolved. Not with this company. They send someone out to your home for everything. Recently my security system gives a weird error message that doesn't go away. Reached out to eatel whom dispatched an employee. He called me and was actually the initial installer with RTC, glad to see they hired him on. He told me I would need to sign a 3 year contract. I think not‼ I will be speaking with a manager today and if I need to sign a contract, I will proceed with cancelling my Eatel services.

Mo at Dr. Wireless is great. He took time out of his remodeling project on a Saturday night to fix…read moremy daughters phone when it was broken in a tragic accident and she needed to get it working again. He was very accommodating, friendly, and compassionate. Thank you, Mo.

From the owner: Cellphone repair, phone service, cell accessories, wholesale and moreread more

Your rep today was not helpful and came across rude when speaking to the Verizon rep over the phone…read moreafter he told me I had to call them. Very childish. Your customers don't have time to play games. Won't be back to this location in the future.

As an existing customer, I visited this Verizon store for the first time today. I came in to…read moreupgrade one line to the latest iPhone and had a few questions regarding current pricing options, an iPad pro and data line I have, and info on a business account. We weren't greeted when we walked in, but that was no big deal. Once addressed, we realized we got the worst customer service member we could have gotten. Brice (Or Bryce) acted as if our questions were bothersome and even ridiculous, he rushed thru the sale, and ultimately did not leave us with a good experience. Every single question was blown off or dismissed as if we should already know the best price or feature or plan. Definitely not what you're looking for when you go to spend $1300 on a phone. We all have bad days, but this guy doesn't belong across the table from customers. It was appalling.

I went in the store a month ago to cancel a line to my cell phone I wanted to change the number…read moreinstead of them changing the number they told me about a promotion they had they were not having may I add so I have been charged an extra 68 dollars since August I just called T-Mobile corporate they reimburse me $68 for one month so was on auto pay just heads up never do auto pay with them specially if you do not check your bill because they will add a line and use it for themselves that's the only thing I can come up with not just the T-Mobile on Airline but the T-Mobile in Tuscaloosa Alabama also done this yes I should have been checking my bill once I get this works out I will be going elsewhere

I went to this store to get assistance with my cell phone. The customer service could be better. I…read morewas greeted as soon as I walked in to the store. Of course there was only one other customer present. Without checking my phone to see what the problem really was, the young lady who was not even assisting interrupted and diagnosed my problem. Now, she may or may not have known what she was talking about but her approach was wrong. I, like many people, when you come with the wrong approach and/or attitude, I shut down and I basically did not want to deal with you. I am not sure if my phone is fixed and I left the store feeling less than satisfied.

AVOID THESE PEOPLE LIKE THE PLAGUE---(IIattn. Leon Long--Co President))---i get calls from AT&T…read moretelemarketer--(many calls) -(many daysd ) -He would not take (NO) for an answer---Days later a package arrived from AT&T--Package contained a modem--(no cables--no instructions)- just momen--it looked used---I have-(for now)--At&T net and phone now--((Why would I want another???--Now they want Me to pay for moden and other charges---Modem was sent back daya later--You have tracking number--I will be send You another if needed---Now about 20 calls--6 demand letters-((ENOUGH))---I am working to get rid of My AT&T phone of 48 years--and Your fiber optic net of 3 years-- ((HELLO COX)))--I am 78 years and a disable veteran--This harrasment is taking a loll on My health!!

The AT&T internet Cable Bury services is horrible. There equipment dripped oil on my new driveway…read moreand the equipment tore up my new sod by gouging out ad rutting the lawn. This all occurred on May 22. I have mad numerous calls to AT&T Customer Service, have outstanding ticket. AT&T can't even get the bury cable company to return calls or emails to them. Risk Management does not return calls and there are no upline supervisors to speak to. What a joke.

The price went from $28 to $90, with a $35 discount. That's just too much money. I found internet…read morefor $45

This was the worse experience I have ever had with customer service in any retail store in my…read morelife. I went into the store to purchase a new iPhone. I walked into the store and walked to the counter and the nightmare began. There were three young women in the store and the first two that were waiting on me ( one's name was Alexa), I was told they did not have the phone I wanted and asking them about it they suddenly came up with the phone. I was sold a case and a screen cover and they did not help me put it on. It was a nrw phone and I was not shown how to work the phone. While transferring information my old phone was gong out because it would not hold a charge and I asked them to please plug it inn to get the phone settings transferred and I was told "NO, you go charge it your car, we don't do that. I was told they also were unable to call Apple, the maker of an iPhone. I was so disrespected that I never ever want to go back to that store again and will go to another mobile store if I need to, I left there with a phone that had no service as they had not set the new one no GPS and the charger I was sold was not the right one ( yes they changed the one in the iPhone box) and then I bight a longer cord. It was a low voltage cord and charger and almost burned my new phone up. They do not know what they are doing or they don't like their job, Something is wrong But one thing for sure they will ruin the Spectrum name for that work ethic and attitude and need replacement s soon as possible.

I am happy with this service.I purchased a 5g internet service from T Mobile online and the prices…read morewere reasonable and shipping was fast and the staff were friendly and intelligent in ways cox and at&t were not.

Well after Att going crazy, I decided to talk with…read more T-Mobile. I'm not sure if they're service will be any better But the customer service at the Blue bonnet @ Perkins Location I highly recommend. I had a problem with Att and felt the manager went beyond the normal to Take care of me.

If I could give negative stars I would. For a year I've been charged two times more for the same…read moreservice but since my roommate moved out I got a "new" account aka higher bill. After charging me $390 for reasons still left unexplained in addition to a year of higher bills.... my ex-roommate was able to disconnect service with zero notice. So my name and banking acct was only good at bill time but it "wasn't my account". They haven't cared to or tried to fix this issue or keep me as a customer. Seems like a game to them... how many times can we transfer your call before you hang up. Well Directv, as promised, here's the review I promised. - Extremely dissatisfied customer P.s. Refer a friend deal? Wouldn't refer my worst enemy

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.