What a saver during pendamic! I accidently inserted sim card into my iPhone 10 when my new iPhone 12 promax arrived when I exchanged the sim cards between 3 phones. Since all Apple stores are closed in SF now, the Apple technical support suggested going to a repaire store. After research on Yelp and talked to all the owners, Easyfinder is the closest store knows how to do it. And Easyfinder is also closest store near my house. Eddie was very helpful, he solved the problem after 30 minutes working. The phone is back to normal again. Now everything is back to normal. I will ask Eddie (or Easyfinder) from now on whenever I had probelm with my iPhones. Thanks read more

A neighborhood treasure. Eddie is fast , friendly, and good. Solid price for great service. If I could give more than five stars, I would, but I'm also glad I can't because you kooks would probably ruin it. read more

Came here back when At&t was still Cingular. I was looking to upgrade my phone so was just looking at what they could offer me. Once I sat down they were offering me a piece of crap phone. Saying I needed to pay close to $100. So while I was considering it, they were drawing up the contracts, a contract with a sub-company that piggy backing off of Cingular networks. read more

Easyfinders - Mobile Phones Near Me - San Francisco, California

Awesome results!! I had an iPhone 6gs that broke with over 1500 photos that did not back up to the cloud. It would've been lost forever if these guys didn't fix my phone I had brought it to several other shops, including spending almost an hour at the Sf Apple store, to which everyone said that it could not be fixed. It took these guys almost a month to do it. And although the attitude of the service people are lacking, I came for results, not a smiley face apologizing they could not do anything to help. Give me a jerk that gets the job done anytime! Thanks and totally worth the price to get back my memories! read more

Man they are fast, I took my phone in to get it repair, it took just a cup of coffee at Starbucks and it was fixed. The people are friendly and price is reasonable, will recommend to others. read more

I cracked my Pixel 3 XL screen and looked for a store to replace it. My friend recommended Easyfinders to me. I was kinda skeptical when I saw previous reviews, but my friend highly recommended it, so I gave it a shot. Their customer service was excellent and the repair service was quick and perfect too. I highly recommend Easyfinders to anyone need to repair their cell phones. read more

Great service, I unlocked my iPhone 7 plus in 24 hours, professional and kindly service by their technician. read more

Easyfinders - So nice now! - Mobile Phones Near Me - San Francisco, California

Very very disappointed!!!!!! Very very poor customer service!!!!! Please don't go here to fix or unlocked ur phone..... My mini iPad screen was cracked, so came here to fix....but it come out one side of corner the touch not working ..... Also, They tried to unlock my sprint iPhone 6+ over two months but still not unlocked yet.... I trired to call them many times but never reply, especially the girl who pick up the phone said will call u back....but NEVER!!!!! Just feel so mad & so tired with them. Since from right now...I still haven't got any call from them.... Bad Bad Bad !!! This is very worst place. UPDATES (02/12/16) *First, I didn't offer to try another suppliers. How do I know there has another suppliers. That's you offer me OK. *Second, I never said this is a stolen phone. I truly bought it online (BoostMobile.com). I don't know why they're selling "stolen phone" online. And the main thing I want to unlock the phone because it is SPRINT phone. I totally understood unable unlock it that's not your fault. I just so mad about the customer service.... When I called.... Your staffs keep saying call me back next day.......but never. & now ..... U kinda make up the story too. *Last, I'm glad you offer me to come back to fix the mini iPad.... But no thank you!! read more

I'm sure the previous reviews are relatively outdated. I went to the store with my parents yesterday because I just wanted to them to have their own choices of their cell phones. One of the employees, Sandy, greeted and assisted us. She is very knowledgeable and patient explaining to my parents the features and difference between phones and data plan. I was surprised how patient she was as I'm not a patient person. :-) She took time to go through some of the main functions for the phones my parents chose step by step. Customer service is always the key and that's what I'm looking into it. I didn't get my phone there, but I have no problem coming to this place again for an upgrade or getting new phone. Good job Sandy. Keep it up. read more

The fixed my note 4 back camera, takes around 30 mins to replace the camera. The phone's battery life is not good, and I asked them to replace the battery too, $70 for all the repair job, not too much. Good local repair service site. read more

I personally love to do business with them again. I strongly agree there's a different associate will have a different level of customer service. But overall I really satisfied with my business with them. She's really friendly, explained well and finally provided me with all the best she could. I wasn't expected that kind of services before I started doing business. I STRONGLY RECOMMANDED TO THIS STORE. Keep it up. read more

This is place is totally illegal. I personally got this place checked out by the SFPD and SFDA. Now, they no longer can offer contracts for AT&T. Here's what happened: So back towards the end of 2009, I came in to renew my AT&T contract. 2009 was still in the era where smartphones were not as popular yet, and import phones were still popular. They advertised that they can get me the Nokia 6300-s for free if I renew for another 2 years. Good idea, good upgrade, so I agreed. They then told me they had to photocopy my credit card and driver's license. Sounded fair, since they would be the 3rd party opening up the contract for my phone line, so I agreed. What happened next is where it became downright illegal. Long story short, they: - Pretended to be me and went to Wirefly.com to open up 4 data plans under my name - Proceeded to order 4 Blackberry Torches and had them shipped to me ($200 x 4 = $800 charged on CC) - Closed the data plan on the very next day (Early termination fee $300 charged on CC) - Then went to Amazon and ordered another Blackberry Torch ($150 on CC) Total charges that I realized after a week when checking online: -$1250. Not surprisingly, I had a large "wtf" face on, and my mouth dropped large enough for a D cup to fit into my mouth. Previously working at Wells Fargo, I knew instantly this was downright illegal; they were doing identity fraud. I contacted them, and they told me they would reimburse me. Another week past, and the Blackberries came. I went to the store and asked the same HK lady on what the fat fuck was going on. She takes out my Nokia, and says "ok, now we trade for the phone." What. The. Fuck? I gave her a speech on how this practice is illegal, I never consented in letting them use my information this way, and how the contract never stated that they will as well. She looked blankly at me, then said, "do you want to trade then to complete our deal?" NO I don't want to "trade!" Take the fucking Blackberries, I didn't want to have anything to do with this Nokia phone anymore and this "deal." WOW this dumb bitch man! I contacted their manager when the bimbo finally called her manager, and he offered me money to "settle" it. Alright, this is where it became unethical, but when was it ever in the first place? I literally laughed, hung up, and left, telling the hk bitch she'll be hearing back from the authorities soon. I ended up contacting AT&T, SFPD, and SFDA. They opened up an investigation on them, and just this week when I passed the store, I notice the logo "AT&T" is no longer there. Personally, I'm surprised this establishment still exists. read more

Bought 2 galaxy S5, both of them died within three months. The most hilarious part was the day I went to the store for repair, and they charged me 35 dollars international shipping fee because those cellphones were from HK???? Also,I had intention to add one more phone line to my account, and I asked their consultant to help me with that. The exact word he responded :" we only take care with customers who want to do 2 years contracts with us. No one give a damn about you if you only want to add one phone line." I'm like wtf??????? I will never go this place in my life time because of that male consultant. read more

Ive been a customer of Easyfinders for years, and they never fail to impress me. I told them that I broke my phone screen and that I wanted to get it fixed. They were very professional and patient; They even took the time to call my mom to discuss the price. They charged me almost half of what I've been offered at other local stores. A couple hours later, I went to pick up my phone and it was good as new. I also got my phones unlocked here many times and was always satisfied with the results. Easy finders offers fast, great, and affordable service. LOVE THIS PLACE read more

Easyfinders - Mobile Phones Near Me - San Francisco, California

DO NOT EVER COME HERE!!!! I brought my phone in for repair and they said they have to send it to samsung and it'll take about a month so I agreed. So a month past and I called but I always got the run around. Soon after I called samsung and gave them my IMEI number and was told my phone was not there. I finally showed up to ask where my phone was and they completed ignore the question. They didn't tell me how much it'll cost to fix and after 7 weeks I finally got it back and they charged $120. This place probably sent my phone to China to get repaired...am not happy at all! read more

This is the worst place to get a mobile plan. Poor, VERY poor customer service. i think 1 star is even giving this place too high of a rating. I've had my 2nd contract with them and this time they super sucked at it. read more

I found these guys first in their San Bruno Avenue store and then started going to their Taraval store because it was nearer where I live. The people in the San Bruno Store are very helpful - and the people in the Taraval store are the same. The owner is a young guy who is just very friendly and honest - and I guess he just hires people who are like him, who area also going to be friendly and helpful with the customers. The owner and the people in this store have given me very polite and friendly great service. They have been patient with me in helping me find me the best SIM deals and have done phone repairs for me and other people I've recommended go there because I've always had a great experience in there. Top marks to a great neighborhood store. read more

Huh? Surprised to see all the bad review. I guess they change personnel. But the associated I saw was really helpful. I didn't even bought anything but she answer all my question. read more

Went there to upgrade my phone and was told I will get the new iPhone XS shipped to my house within a week. One week passed and still not get my new phone yet. Called them to follow up, they said they haven't even touch my request yet. They got all my information filled out and took my $200 check for deposit but hasn't done anything for a whole week and no update to me at all. Also never return phone calls for my questions. I would give zero star if I can. Completely Ridiculous! read more

When my iphone 5c screen broke I came here because it was advertised cheaper than anywhere else I could find. SPOILER: THE PRICE ADVERTISED WAS WRONG FOR THE IPHONE 5. My LED was fine it was just the glass, and they charged me $70. However, after calling around, this was still as cheap as anywhere I could find. They fixed it in about 20 minutes, and it looks great! read more

Excellent Service. I am so impressed in Easy Finder. One of the best mobile stores in San Francisco. I brought my parents to get new smart phones there. My parents have never used smart phones at all. The employees in Easy Finder are so patient to teach my parents how to use it. They even helped my parents to get the Chinese keyboard and Chinese language on their phones. I am so satisfied on their service. It's a big relief for me because I am not patient enough to teach my parents to use the cell phone in "Chinese". I will go back to the store again and refer more customer to them for sure. Good job~~ read more

My Samsung Galaxy Note 4 screen was broken. I called them and asked for a quote and they ordered the lcd part for me quickly. They replaced the screen within half an hour and even offered free glass protector as a gift. Very Good service and I am happy with my phone now. read more

Fix my iPhone 7 Plus screen in 15 mins, and it looks like brand new now, $75 only, the owner give 90 days warranty, reasonable price, highly recommended read more

I have been enjoying the services from easyfinders for more than 10 years because I can only pay reasonable price with maximum hours for my mobile phone usage and maximum post services like the follow up of the monthly statement and my exact facilities available from Carrier Providers. This is why I am willing to be a potential customer since 2003. read more

Eddie was one of the most reliable, knowledgeable, and kind-hearted I met in SF. I was traveling from Japan to SF and I was totally lost when I discovered that the prepaid SIM card I brought with me does not work. At the store, Eddie was very fast to identify what the problem was, suggested the solution, and even helped me by calling the customer support. I recommend his service with 100% confidence. I will come back for his service when I am in the area again. read more

When you step into the store, do not expect a smile or hello. I had no idea where to begin. There is no customer service provided at this branch. The two girls (one of them is Ms. Watt) offer unprofessional services. They made a lot of mistakes and they were not sorry for what had done and not done. They tricked me into purchasing the plan with "free phones" while there is hinted fee with the rebates. I hate hinted fees and I asked particularly if there will be any fees. Ms. Watt said no. After the rebates, the phones will be free. As a result, the bill shows $100 less than the actual rebate. Either she tricked me purposely or she is lack of the product knowledge. As a customer, I deserve more professional services. I would not recommend this branch at all. The one star goes to the boss. However, with such employees, they have to change their attitude and to be trained with more in-dept product knowledge. read more

I opened the account in sunnyvale location and the customer service was very good. they told me to pick up the phone in san francisco location and the customer service was bad. if you don't speak chinese, don't go. they look down on people who do not speak chinese. I had bill problem since my 1st bill and never get resolved. I did not get the discount every month ($15 per month) and addition to $300 cash back rebate after 4-6 months. I call the store every day and they just ignore it. Now, I am planning to file a claim with Better Business Bureau. read more

They fixed my iPhone 6 Plus screen in 15 minutes, they give me a free screen protector and help to clean my charging port too at no extra charge, I also bought a heavy duty case for $15 only. Good services and recommend. read more

I got a prepaid ultra mobile deal here, I heard their promotion at Chinese radio. They are offering no activation ($25 originally) and free 30 days of refill service when I pay 90 days of service in advance. Only takes 10 minutes to activate my new service and transfer my existing AT&T mobile number. Good deal and services. Recommend. read more

I'm glad that I had Donna to help me. She is grateful to answer my questions. Whenever I need help with my phone or billing statements, I email her. She always replies and solves my problem quickly. I am satisfied with her great service. I highly recommend her. read more