Thorough service. I plan to go back whenever my prescription changes. Recommend this store.read more

I'm truly grateful I discovered this place. Mr. Minas is not only exceptionally skilled, but he…read morebrings a rare kind of care and craftsmanship that you simply don't see every day. I originally came in just to repair my old glasses, and within less than minutes -- they were perfectly restored. What I thought would be a quick stop turned into something much more special. As I looked around, I found a frame that felt as though it had been waiting just for me -- the perfect match. To my delight, I left that very same evening with a beautiful new pair of glasses and lenses. The entire experience was truly exceptional. The reviews were not lying! After visiting so many other stores where I left empty handed and enduring a poor service, I can confidently say this was the best experience ever. Thank you!

Don't know why the poor reviews here. I get everyone has had A bad experience somewhere, however,…read morethis spot right here has been great for decades. Never been disappointed in the service received. Love the fact I have seen the same doctor for years.

I made an appointment for my 13 year old daughter and I stated that when scheduling. I was never…read moretold that masks are required or that she would have to go into room without me. From the check in staff to the doctors, everyone is rude and acts like they don't want to be there. I had stopped going for a few years but thought I would give them a try again. I've learned my lesson! NEVER AGAIN!

Very nice place and very friendly people I will recomend to friends and family, nice doctor and…read morevery friendly, nice service

The staff is super welcoming! & the environment as well! We…read morewalked in as first time patients for the soonest available appointment and they were able to fit us right in (since there was a cancellation for Saturday) Recommend this place specially if you have a very nervous child like I do!

I always have a wonderful experience visiting Compass Eye Care for my annual eye exam. Our family…read morealways has a seamless experience, from booking appointments to the thorough and kind examination process. Dr. Tan is outstanding and treats patients with care and honesty. The staff members deliver kindness, details, and excellent customer service. I love the selection of sunglasses, and the staff helped me find and secure stylish yet functional pairs for everyday use and athletics use for running.

Friendly staff and doctors who make eye exams painless and quick. Wonderful selection of frames,…read moretoo. I've been a customer for nearly a decade and I trust them with my eye care needs.

The doctor took a lot of time with me as this was my initial visit. Ordered new glasses and the…read morescript was dead on!

Started coming here after a recommendation from a receptionist at another optometrist's office…read moreafter my original optometrist closed. Love the casual but professional attitude of the office staff - they talk to you like you're a friend stopping by for a visit - and Dr. Garreffa is friendly but straightforward. Good selection of glasses and they cleaned and fixed an old pair I had quickly and easily while I was waiting.

I have been seeing Dr. Merry Gindorf since shortly after moving to Cicero, Illinois in 1998. I am…read morevery nearsighted, have mild cataracts and some extra problems. I am a visual artist and have severe "lazy eye" which makes it hard for me to focus both eyes together. As a senior person, I have also developed a retinal condition causing me to see shadow doubles of the edges if things - making it hard to read and drive. Although I have seen opthalmologists before, they did not recognize the complexity of my eyesight the way Dr. Gindorf has been able to, assuring I gave the best possible coreective lenses. Because of her intelligence, kind and patient manner with me in the office and her comprehensive care, I have been seeing her for 25 years - I can't imagine a better doctor!

Dr. Gindorf was amazing! She took the time to explain the ins and outs of the eye, and why I'm…read morehaving certain issues. Nobody has taken the time to explain why I have a hard time keeping track of my reading position, or why I continuously got pinkeye. She explained thoroughly and in a simple manner I could easily understand. She also provided several options in contacts and glasses and did not force any sales. Was very welcoming. I was comfortable and felt like I was in good hands right away! Would definitely recommend and will be going back!

I'm giving five stars immediately because the customer service was great from start to finish. The…read morestaff was very professional and I felt heard and cared for. Explanations were provided throughout my visit as needed. The young lady helped me determine the best shape and fit for me unlike my previous eye specialist no opinions or suggestions were ever given. I believe the exam was in-depth and more detailed than my previous place. Please look into a quality eye center prior to looking for places with deals or great specials only. I found my experience to be better. It's on a main street and parking is available on the side street and across the street next to the liquor store.

I usually have an amazing experience here (with both Dr. and staff) and felt quite dismissed on my…read morerecent call with them. I was attempting to order new contacts and was rushed off the phone by quick, short answers..not willing to explore or look into options or explaining the significant change in price from my last order. felt brushed off. if you don't have time to sit with the person on the other end then please don't answer the phone in the first place. pretty rude in my opinion. looks like I'll try calling on another day when the other friendly staff is in.

When you have a cabeza like mine - finding glasses is difficult. This Pearle Vision has always had…read morea pair - or two - that fit and don't look silly. The entire staff is so friendly - I look forward to going in for appointments and new glasses. I have been to many eye doctor/eye glass places. This Pearle Vision is just the best. If you need new glasses and you want to be treated with kindness - visit this Pearle Vision center. They'll keep an eye out for you. (See what I did there?)

I made an appointment for my 4-year-old son by phone. When I arrived, I was told my appointment…read morewasn't in the system. I was offered an appointment 2 hours later. When I accepted, I was told that this location lacked the equipment for any child under 6. This never came up in conversation, nor is it listed on the website. I know this is a franchise of Pearle Vision, but I will never go to any Pearle Vision for service ever again.

I have been a patient of Dr Igoe for several years. I am pretty happy with his care. He spends…read morequite a bit of time with me during every visit and is thorough. I always found his staff friendly and helpful, especially when I had a couple urgent issues over the years - they always fit me in very quickly. I had a proof of how Dr Igoe treats his customers when my husband had an emergency: even though he is NOT a patient, just a spouse of one, Dr came to the office just to see him ON HIS DAY OFF! What more could one ask for? I also appreciate his very dry sense of humor!

I went to this doctor because he took care of my mom. My husband and I both went to him. He told my…read morehusband he didn't need glasses and now has to see a another doctor to see if he needs glasses. He still is having a hard time seeing. Now myself. I went to him the first time and he gave me a script. I took my script to Costco because they have a great price. I waited for the script and I wore them for a week to get adjusted but was still having a hard time seeing. I went back to Costco and they said that was the script given. I almost got in a car accident. So I went back to Dr. Igoe and he said he accidentally gave me the wrong script. He jokingly said " I think you were just lying" He wrote a note to Costco and said he gave me the wrong script. I was patiently waiting for another pair of glasses. I got them and I was so upset I couldn't see out of them. I was upset while at Costco and the girl asked to see my old glasses. She said I must have gotten the wrong script again. My old glasses and the new script are way off. They said that eyes don't change that much. I sent Dr. Igoe's office all the paper work and tried to talk to the staff. All they said was they were going to give me my records as requested. She was rude on the phone when I tried to ask questions. Dr. Igoe has yet to call me to help. I no longer would want to go to them. Very rude. I foster Veterans in my home. Each time I have running around to do I have to pay for a caregiver to come to the home. The gas I have to use running back and forth. The money out of pocket for the glasses my insurance doesn't cover. The money for the co-pays for his office. The aggravation Myself and Costco has to deal with and he doesn't even have the nerve to call me or talk to me when I called the office. I have all the paper work. Now I have to start all over again. It's very frustrating because I trusted going here. Now my mom is scared to go there and now we have to find another doctor for her. She's 80 years old and is upset also. I highly recommend doing your homework before going here. This was a horrible experience and I'm still having to deal with this. Given the amount of time and energy that I put forth, I'm not looking for compensation; I just hope this doesn't happen to other patients.

LensCrafters has the best eye doctors! I decided to get my prescription at the River forest…read morelocation on Lake. I seen Dr. Magallanes and she was amazing! I feel comfortable going back to her for a contact fitting and that says a lot because I have had much difficulty in finding an eye Dr over the past few years. River Forest has mostly high end brands with a smaller selection to choose from. But nonetheless their frames are beautiful. TAKE ADVANTAGE OF THEIR 40% LENS SPECIAL :) I needed something classic so I made my way over to the LensCrafters on Cermak in Berwyn. Nora helped me and I have to say she was the best! I must've tried on nearly every frame I thought would work and to no avail..Nora was understanding when I explained what I wanted, she was doing her thing getting the store ready to close and when she was putting other frames back she came up to me with a pair I fell in love with! With out her help I truly would have left that evening with out finding a frame but I'm so in love with my glasses that she chose for my face! To my understanding while she was getting my receipt together, she is a new transfer from the River Forest location! #Awesome

I don't recommend this location . I was 10 minutes late and they wouldn't take my appointment. I…read moreunderstand time is important but for 10 minutes it's ridiculous.