I'm giving five stars immediately because the customer service was great from start to finish. The…read morestaff was very professional and I felt heard and cared for. Explanations were provided throughout my visit as needed. The young lady helped me determine the best shape and fit for me unlike my previous eye specialist no opinions or suggestions were ever given. I believe the exam was in-depth and more detailed than my previous place. Please look into a quality eye center prior to looking for places with deals or great specials only. I found my experience to be better. It's on a main street and parking is available on the side street and across the street next to the liquor store.

I have been coming here for over 20 years now, and I would not choose a different eye doctor to go…read moreto. Dr. Reising is amazing, & I am confident in all care here when it comes to my eyes. Office staff are always friendly, and the atmosphere is modern and chic. All of the staff here are friendly and helpful, answering any questions/concerns I have. Definitely would recommend to all friends and family, as well as anyone seeking quality eyecare!

First and foremost, I have been a patient of Morrison Eye Care for approximately 10 years,…read moreexclusively at the Naperville location. Over the years, I've trusted them with my entire family as it has grown, and we've always made the drive because we believed we were valued as patients. On June 27, 2026, we visited the Hickory Hills location for the first time. Unfortunately, it will also be our last visit to any Morrison Eye Care location. It only took one experience for me to realize that, despite being a loyal customer for a decade, we are treated as just another number rather than valued patients. Morrison Eye Care is not the least expensive eye care provider, but we've always been willing to pay for what we believed was quality service. What I find most frustrating is that after spending a significant amount of money--both out of pocket and through insurance--I was overcharged by $10. While the amount itself isn't substantial, the way the situation was handled is what ultimately lost my business. When I noticed the overcharge, I contacted Kristen shortly after our June 27 appointment. She told me she was busy and needed to wait until the doctor came in, asking me to give her a week. I did exactly that. When I followed up on July 9, I was told she was still busy but had a sticky note on her desk about my refund. As a long-time customer, that response made me feel like my concern simply wasn't important. When my spouse came into the office today, he was initially told they didn't show a refund because the employee who handled it was at lunch. Only after I called back I was informed that they did, in fact, see the refund and would process it. At no point did anyone apologize for the mistake. Instead, it felt like the responsibility was shifted elsewhere rather than anyone simply acknowledging the error and making it right. Mistakes happen--I understand that--but accountability, communication, and customer service matter just as much as the care you provide. The issue was never the doctor. My disappointment is entirely with the staff at the Hickory Hills location. Whether you're busy or under stress, patients deserve clear communication, accountability, and respect. I shouldn't have had to discover the billing error myself, follow up multiple times, and continue chasing a refund for a mistake that wasn't mine. After 10 years of loyalty, this experience has been enough for my family to take our business elsewhere. We will not be returning, and unfortunately, I cannot recommend Morrison Eye Care based on how this situation was handled.

I have received quality and compassionate eye care here, not only for prescription lens but for…read moremonitoring for various conditions as I enter older years. Equipment for testing and diagnoses use the newest technologies. Dr. Morrison and all staff are thorough and professional in providing eye care.

1 or 2? 3 or 4?…read more Going to the eye doctor is usually a pain, but I've been going to Avenue Eyecare for the past few years. They were a mile down the road from my office and took my insurance. What more could you ask for? It has been relatively easy to setup an appointment that was convenient to me versus setting one up 2 months in the vague future. Dr. Wilkemeyer is friendly and helpful. The office has a new machine that takes a picture of your retina. I find these are great conversation starters for my dates. "Would you like to see my retinas?" Their frame selection is pretty expansive and Colleen is super helpful in giving you style advice. My contact orders have always come back quickly. Stop by Avenue Eyecare for your next check up and see the difference.

Our family of 5 have all been seeing Dr. Wilkemeyer for years. He and Kelly have been taking great…read morecare of us and are very professional. They also wear the protective face coverings & gloves during this difficult time. At the spur of the moment my 90-year-old father-in-law sat on his glasses and broke them. I brought them in late on a Friday afternoon and Kelly pulled out her tools and happily fixed for free. I highly recommend this practice and am very grateful for Avenue Eyecare!

I have been a patient of Dr Igoe for several years. I am pretty happy with his care. He spends…read morequite a bit of time with me during every visit and is thorough. I always found his staff friendly and helpful, especially when I had a couple urgent issues over the years - they always fit me in very quickly. I had a proof of how Dr Igoe treats his customers when my husband had an emergency: even though he is NOT a patient, just a spouse of one, Dr came to the office just to see him ON HIS DAY OFF! What more could one ask for? I also appreciate his very dry sense of humor!

I went to this doctor because he took care of my mom. My husband and I both went to him. He told my…read morehusband he didn't need glasses and now has to see a another doctor to see if he needs glasses. He still is having a hard time seeing. Now myself. I went to him the first time and he gave me a script. I took my script to Costco because they have a great price. I waited for the script and I wore them for a week to get adjusted but was still having a hard time seeing. I went back to Costco and they said that was the script given. I almost got in a car accident. So I went back to Dr. Igoe and he said he accidentally gave me the wrong script. He jokingly said " I think you were just lying" He wrote a note to Costco and said he gave me the wrong script. I was patiently waiting for another pair of glasses. I got them and I was so upset I couldn't see out of them. I was upset while at Costco and the girl asked to see my old glasses. She said I must have gotten the wrong script again. My old glasses and the new script are way off. They said that eyes don't change that much. I sent Dr. Igoe's office all the paper work and tried to talk to the staff. All they said was they were going to give me my records as requested. She was rude on the phone when I tried to ask questions. Dr. Igoe has yet to call me to help. I no longer would want to go to them. Very rude. I foster Veterans in my home. Each time I have running around to do I have to pay for a caregiver to come to the home. The gas I have to use running back and forth. The money out of pocket for the glasses my insurance doesn't cover. The money for the co-pays for his office. The aggravation Myself and Costco has to deal with and he doesn't even have the nerve to call me or talk to me when I called the office. I have all the paper work. Now I have to start all over again. It's very frustrating because I trusted going here. Now my mom is scared to go there and now we have to find another doctor for her. She's 80 years old and is upset also. I highly recommend doing your homework before going here. This was a horrible experience and I'm still having to deal with this. Given the amount of time and energy that I put forth, I'm not looking for compensation; I just hope this doesn't happen to other patients.

I have been wearing glasses since the second grade. I am now 64 and has never ever ever gotten a…read morepair of glasses that are light weight and perfect that I love like the glasses I received lightweight and perfect vision. I can't believe it. it took awhile to receive them because the lab wanted the to be perfect. thumbs up!

Don't go here. There are two reasons involving my children. My son has amblyopia. Dr Chavins advice…read morewas "let him go blind in his bad eye". I did not accept this and we started vision therapy which has greatly improved his vision. Also. My daughter got fitted for contacts here. She is away at College and I paid for shipping there for her. I was called when her contacts were in (as they messed up that they were to be shipped) and finally 3 weeks later they were shipped. They even called me to tell me they were in. This place is a joke. My son has thrived in therapy in complete Contrary to dr Chavin. Avoid this place.

The doctor took a lot of time with me as this was my initial visit. Ordered new glasses and the…read morescript was dead on!

Started coming here after a recommendation from a receptionist at another optometrist's office…read moreafter my original optometrist closed. Love the casual but professional attitude of the office staff - they talk to you like you're a friend stopping by for a visit - and Dr. Garreffa is friendly but straightforward. Good selection of glasses and they cleaned and fixed an old pair I had quickly and easily while I was waiting.

Fantastic eye care from Dr. Combs and Dr. Young and all the staff. They are caring and…read moreprofessional people. Been going here for a long time and I recommend coming here for all your eye care.

I've been having complications with my eyes due to a few prescriptions I have to take. Both the…read moredoctors there at 20/20 EyeCare & Eyewear make sure to always do a thorough exam and how things are developing over time. They tell you step by step what they will do and what happens next. They do not rush the process at all so they get it right. The staff does an incredible job as well. They breakdown what your insurance will cover and make sure you understand so you can work together and obtain the best deal possible. After I was done they asked which frame I wanted or if I would like to hold off for now. Very easy to talk to w/ great Customer Service.

Dr. Philippou is an incredible doctor! They always manage to schedule my appointments promptly. The…read morestaff is equally amazing! I eagerly anticipate continuing to visit them for all my eye-related needs!

I've been going to Dr. Phillipou since about 2002. The staff is friendly and knowledgeable as is…read morethe doctor, they take a wide arrangement of vision plans and also work with you on payment situations. One year I was stuck with my son, husband and myself all needing new glasses at the same time and we worked out an arrangement that didn't kill us. The usual deal is that you pick out your frames, place half down and the rest at delivery of the glasses which is usually about a week. This is a small business, not like Pearl Vision or For eyes--which means that the same people that waited on you last year will be there next year. The prices are a bit more because of this, but so is the quality of customer service.