Purchasing a manufactured home is one of the largest investments most people will make, so…read morecommunication and transparency matter. To be fair, the sales process itself went very smoothly. Our salesperson was knowledgeable, professional, and easy to work with throughout the purchase of our home. We had a positive experience during that phase of the process and appreciated his help. Unfortunately, our experience changed once we moved into the contractor portion of the project. The contractor who was recommended to us was frequently unresponsive, including a period of nearly two months with little to no communication despite multiple attempts to reach him. When I raised concerns, I was repeatedly told that no one else had ever provided similar feedback. While that may have been true, it did not address the experience we were actually having. Because communication continued to be a challenge, we requested a list of contractors and considered selecting someone else. The administrative staff was very kind and helpful and promptly provided the information. The document we received stated that the buyer is responsible for selecting the contractor. However, when I informed the dealer that we were considering changing contractors, I was told that any contractor would need their approval, which seemed inconsistent with the documentation we had received. The dealer later informed me that they had spoken with the contractor regarding my concerns. Shortly afterward, the contractor contacted me directly and asked whether it was true that I had said I would not continue doing business with him if communication did not improve. I confirmed that I had, explaining that we had gone nearly two months without hearing from him. The dealer followed up, and I said I would wait to see whether communication improved moving forward. After our loan documents were finalized, I reached out to schedule a site meeting so we could discuss home placement and project details. Instead of receiving a response from the contractor, I received a call from the dealer within minutes informing me that the contractor no longer wanted to work with us because he felt we would be difficult to work with. Ironically, this turned out to be a blessing in disguise. Although we initially felt overwhelmed having to find a new contractor, our lender recommended someone she had worked with previously. We were completely transparent about our experience and explained our expectations regarding communication and responsiveness. He immediately understood our concerns and assured us that our expectations were entirely reasonable given the significant investment involved in building a home. The difference has been night and day. Our new contractor has been responsive, professional, proactive, and easy to work with throughout the process. His reaction confirmed that asking for timely communication and basic project updates is not an unreasonable expectation. I appreciate the professionalism of our salesperson and the kindness of the administrative staff. However, I was disappointed by how my concerns were handled and by the lack of support in resolving the communication issues we experienced. In the end, finding a different contractor was the best thing that could have happened for our project, but I wish it had not taken months of frustration to get there.

I asked if the home could be expanded by 4' they said no problem, as I wanted the bedrooms larger,…read morethey said it was fine, they built it with a 4' wider hallway, instead what good is an 8' hallway? They delivered 3 weeks late, then when calling for the final walk through, they kept delaying 3 weeks at a time saying they will get back with my installer, 6 months later still no walk through, I am now having to replace defective items on the homes. Stay away, I consider myself lucky I didn't order all 6 of my homes from them.

I purchased a 12×32 Tiny Home from Phoenix Tiny Houses in January 2022 and it was delivered in…read moreApril 2022 with my exact specifications! I was extremely happy with the final results, to include the set up! Everyone from the sales staff to the set up crew were professional, friendly and responsive to my needs! My home was expertly installed on my property, connected to existing utilities and I now live comfortably in it! This purchase was one of the best things I've ever done! Their professional team are wonderful to work with, I highly recommend this company and give them all FIVE STARS! If you're looking to downsize, this it the way to go! Thank you Tiny Houses!

From the owner: We are a family owned and operated business in the heart of Arizona, with three generations of…read morereal-estate, home construction and structural sales setting us in the unique position to help you select the best Tiny Home design for you! Phx Tiny Homes are built and constructed with premium materials and warranties. Our Tiny homes are wood constructed providing superior quality and thermal barrier protection.

Dave ,so not only is Randy a liar you are too.I never raised my voice or cussed .I was explaining…read morewhat Randy had said to me and he got aggressive with me.I know the water heater problem could not be predicted and do not blame you for it BUT I was told that there was a air handler and I would have to get the outside part.I didn't make any demands because I quickly realized talking to Randy was a lost cause. Shame on you for lying about me.

Champion home builders, they refuse too review the layout changes that we ask for. Also all the…read moreoutlet's should have been standard, save and ready to be hookup, it look more like a 3 year did it. In which it cost us more out of our pockets, because Randy and Kelly LIED, CON and CHEATED my husband. We have one year too send a list of what needs to be corrected, it's a long list. My husband called in regarding no light's in the guest bedrooms and bathroom in which that should have been taken care of quick it was flickering off and on was unable to control the switch. Lucky my husband knew what he had to do. I am ANGRY, Example the electric wire was incorrectly put right near my porch and SRP came put a pole and wire it up. It will cost me between 30,000 + to have it removed. I can't sit out on my porch, I did cry, cause Randy told us that the pole will be on the left side of the house away from any windows and doors. Now I feel unsafe. Truthfully, Champion builders and Randy should pay to have it removed. I believe in prayers and beside NOTHING IS IMPOSSIBLE FOR OUR GOD. If I have to pay, so be it. It's unsafe so near the window where the sun hits also.

Were in our 3rd cavco. 01, 12 and now a 16. I also worked on installing a deck on a 23 where we had…read moreto peel back the siding. Build quality has gotten progressively worst over the years. The 23 was a shocker once we took off some siding. 2x2 construction with staples that were half missed or the wood was split in several areas. The 16 were in is a shit box, split siding, terrible cracks, just cheaply made in light of the falsehood materials are better now then ever. No, profits are better now then ever. Ive been across country thru some pretty poor areas and the old metal sided homes are still standing. This turd will crumble away before we die Id bet. You can also easily see where crapco repaired the cracks after the "one year return to fix it" was up. None the less, its ours now and we'll deal with it.

After months of delays, Yesterday I was finally allowed by Cavco to enter my new home. I was very…read moredisappointed to find the inside looking like it had been in a terrible dust storm for weeks. It could be due to the fact that the windows don't function. I asked the Cavco representative "Miguel" about the windows and he said that he checked them himself. I asked him to show me and he had to climb onto the counter top and he still couldn't open the first window. Cabinet doors are worpped. Cabinet Shelving is cracked. Cabinets overall are of the cheapest wood you can buy. The cabinet drawers are off set and some don't close. The ceiling is missing paint in several areas. The carpet seam is very visible. I am so very upset that I think this could be the worst mistake I've made in my life I wouldn't recommend anyone to purchase a Cavco! Donald C

Thanks Ken , so far so good , hope the rest of it goes this smooth !. Very patient, knowledgeable…read moreon every question you might have . He has been is business very long .

Ken facilitated the purchase of our Cavco Durango model for the Cottonwood Cove Trailer Village at…read moreLake Mohave. He was available to answer all of my ridiculous questions and didn't miss a detail when the unit was delivered to Nevada. Ken moved windows, added sliders, removed walls and flooring without hesitation. He also provided immediate assistance with the Cavco warranty. I should also mention that we did everything via email and phone. It is a great family run business with honest Midwestern values.

Mobile Homes On Main, is like making a deal with the devil or a group of gangsters. The manager…read moreused google to verify our lot size was big enough for a new double wide and assured us it would fit. The contract they have you sign is "COMPLETELY ILLEGAL BY ARIZONA LAW". It doesn't allow the buyer an cancellation right but, the mobile home builder/company can keep your deposit and never return it to you. Later, we had a contractor, tell us about another customer. A lady, who purchased a new mobile home from Mobile Homes on Main and guaranteed it would fit on her lot, paid it off and When it was delivered it wouldn't fit. This customer is struck paying them to store her new mobile home on their factory lot. I WOULD STRONGLY, ABSOLUTELY, EMPLORE EVERYONE TO NOT DUE BUSINESS WITH THIS COMPANY. They LIE about everything in their contract. DON'T BECOME A VICTIM OF MOBILE HOMES ON MAIN. YOU WILL FOREVER REGRET IT.

I would like to start by saying that my wife, my daughter and myself purchased a manufactured home…read morefrom Mobile Homes on Main in April of 2022. Initially the transaction was great. But soon after my down payment of 20K was accepted I was told that I needed to put another 10K down in order for the financing to receive approval. Per their sales person Heather Whalen I needed to secure a general contractor from their approved contractors lost to place the manufactured home on a lot that I owned. Well I interviewed 7 general contractors and even had them visit my property site, but none them was willing to do the job. These actions motivated me to call and speak to my sales person, Heather Whalen to inform her of the results of my contractor search, but I was informed that she had left the company. I was put in touch with the GM John Soderberg and this is when my dream turned into a horrible nightmare. I apprised Mr. Soderberg of my dilemma and asked him for a refund of my deposit and he said that Mobile Homes on Main was in the business of selling and delivering manufactured homes. He then told me that I would lose my total deposit of $31,000.00 and that I should read the contract carefully. Well this response from him prompted me to seek legal advice. Upon review of the contract by my attorney, he advised me that if he had reviewed the contract prior to me signing it, he would have advised against signing it. My attorney also stated that per the contract I didn't have a leg to stand on legally because the contract did not have a clause to allow the buyer to get out of it for any reason. I must say at this point I felt like my family and I had been raped financially. No matter what I said to John he refused to budge on retuning us our full deposit. So I asked him to return one half of our deposit and he said that he would consider that, but would have to check with his corporate office because he said that as a GM he could only recommend this proposal. Fast forward 6 weeks to January 2023 I began calling the escrow company and the corporate office to confirm if John had submitted our proposal for approval and they informed me that he had not submitted it yet. So some two weeks later I received a call from the regional manager of Mobile Homes on Main or their parent company, Kris Durham. Kris was the complete opposite of John Soderberg, he was kind, considerate and apologized for how we had been treated. Kris said that he would do his best to have our deposit returned to us. Well Kris was a man of his word and he delivered to us almost all of our deposit minus $5000.00 Great Job and thank you Kris. Now let's talk about the rest of our deposit. We did everything humanly possible to make this transaction a success. This transaction failed because of Mobile Homes on Main and their lack of professionalism in vetting their "approved contractors." Therefore as an act of excellent customer service we request the return of the remaining Portion of our initial deposit. For anyone who wants to hear the rest of the story please contact me CJ at 480-233-8485or ejackson@rightchoiceaz.com Thanks

We sold our mobile home with this company. Donna Raebel went above and beyond to get our home sold…read more She kept us in the loop at all times. I would recommend them to sell or buy. Thank you Donna. God bless you.

My husband and I visited relatives that live in Quail Run. We were so impressed that we bought a…read morehome and will be moving in April. The Park doesn't have a single home that isn't beautifully kept. The club house is clean and inviting.

Friendly Active 55+ community with many amenities. Manager is great! Clean and well maintained…read more Great location close to everything. phoenix airport, shopping, restaurant, Superstition Muntains, casinos and more! I Love It!

Just moved in a month ago and am so impressed with the office/management here. Anne Cecil is…read moreamazing at her job! She made it very easy and seamless for me to move in . Very Professional also! The actual grounds are immaculate. Beautifully landscaped with gorgeous flowers and bushes. The pool is so clean and well kept! I had friends come to visit and they were so impressed on how clean everything looked and commented on the front entrance with all the flowers. Great landscaping. All in all I'm very happy I moved here. The maintenance here does a great job you can tell. Excellent staff! Todd Kruge