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    Eastside Endoscopy – Issaquah

    5.0 (1 review)

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    3 years ago

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    Swedish Gastroenterology - Waiting room, 1220A

    Swedish Gastroenterology

    2.8(6 reviews)
    13.9 miFirst Hill

    The. Absolute. Worst…read more For procedures like a colonoscopy or endoscopy, the doctors and nurses are skilled and very friendly. But every other aspect of the experience is beyond awful. I should note that this is a marked change from my experience with them 11 years ago. I went in to see them for two problems, one of which had recently resulted in a trip to the ER. Just getting in to see someone was a challenge. The phone queues are long. They transfer you to the wrong place because they don't spend the 5 seconds it would take to listen before transferring. They never call you back when they say they will, causing unnecessary delays and follow-ups. In my case, they sent me to the "triage" for colonoscopy. I never heard back from that. I found out later that they want you to see a doctor or PA in the practice before they will schedule a colonoscopy. Well, great then why not schedule that when the person calls rather than adding their name to some list that apparently is never followed up on? After a couple of months (seriously) I managed to get in to see a physician's assistant, discussed my problem, and from there they scheduled a colonoscopy and endoscopy. The experience with the PA was great, and I was pleased that they were able to schedule the procedures fairly quickly (just a few weeks out). The post-op report said that my colonoscopy showed no problems. Unfortunately, it appears that because of this the doctor has just decided to ignore the symptoms that prompted my initial visit. I guess I must be imagining 8 months of abdominal pain... My endoscopy did show an issue, and this correlates with the other reason I went to see them for (difficulty swallowing). Prior to the procedure, the doctor mentioned that if the results of that were what she expected, she would refer me to a dietician to see if there was some food allergy causing the issue. However, there has been no follow-up from anyone regarding the referral to a dietician, no prescription or recommendation for medication. Nothing. This is surprising because in the initial visit the PA mentioned it was important to address this issue because if untreated over time it can lead to more serious issues. I've been waiting for a couple of weeks now. The thought of waiting several more months to get back into to see someone to have them do the follow-up they should have already done is too much. I've decided to take my business elsewhere.

    I have had the opportunity to be a patient of several of the providers within this clinic. I am a…read more"semi" complicated patient with ongoing health issues that need the specialty care that is provided here. I have faith that when something happens unexpectedly that I am always in the best hands and receiving the best possible care. Quick responses from coordinators, nursing staff and providers is just one of the reasons I keep my care with Swedish GI! Come on, what are you waiting for? Colonoscopy? Endoscopy? Just do it!

    Eastside Endoscopy – Issaquah - gastroenterologist - Updated May 2026

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